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Packaging Engineer - Warren Area
The Pivot Group Network
Warren · Warren, MI
Packaging Systems Engineer, Packaging Development Engineer, Packaging Design Engineer, Packaging Specialist, Packaging Technologist, Product Packaging Engineer, Materials and Packaging…
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Tooling Engineer - Escanaba Area
The Pivot Group Network
Escanaba · Escanaba, MI
Production Engineer, Mechanical Engineer, Manufacturing Engineer, Tool Design Engineer, Process Engineer, Fixture Design Engineer, Tooling Specialist, Die Engineer, Mold Design Engineer
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Reliability Engineer - Gladwin Area
The Pivot Group Network
Gladwin · Gladwin, MI
Are you a seasoned professional with a passion for excelling as a reliability engineer? The Pivot Group Network, a Michigan manufacturing-focused recruiting group, is committed to fostering…
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Continuous Improvement Manager - Jackson Area
The Pivot Group Network
Jackson · Jackson, MI
Continuous Improvement Engineer, Lean Coordinator, Manufacturing Process Engineer, Quality Improvement Manager, Operations Improvement Specialist, Kaizen Manager, Lean Manufacturing…
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Tooling Engineer - Dearborn Area
The Pivot Group Network
Dearborn · Dearborn, MI
Tooling Specialist, Die Engineer, Mold Design Engineer, Production Engineer, Mechanical Engineer, Manufacturing Engineer, Tool Design Engineer, Process Engineer, Fixture Design Engineer
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Automation Engineer - Sault Ste. Marie Area
The Pivot Group Network
Sault Ste. Marie · Sault Ste. Marie, MI
Robotics Engineer, Process Automation Engineer, PLC Programmer, Maintenance Engineer, Systems Integration Engineer, Controls Engineer, Automation Technician, Manufacturing Engineer,…
Added 3 mins ago
Six Sigma Black Belt - Jackson Area
The Pivot Group Network
Jackson · Jackson, MI
Lean Six Sigma Black Belt, Manufacturing Engineer, Quality Manager, Operational Excellence Specialist, Six Sigma Consultant, Process Engineer, Continuous Improvement Manager, Quality…
Added 3 mins ago
NPI Engineer - Shelby Township Area
The Pivot Group Network
Shelby Township · Shelby Township, MI
Launch Engineer, Manufacturing Project Engineer, Design for Manufacturing Engineer, New Product Introduction Engineer, Manufacturing Engineer, Process Engineer, Production Engineer, Product…
Added 3 mins ago
Applications Engineer - Houghton Area
The Pivot Group Network
Houghton · Houghton, MI
Technical Sales Engineer, Estimator, Production Engineer, Mechanical Engineer, Industrial Engineer, Field Applications Engineer, Manufacturing Engineer, Sales Engineer, Process Engineer,…
Added 3 mins ago
Continuous Improvement Manager - Wixom Area
The Pivot Group Network
Wixom · Wixom, MI
Operational Excellence Manager, Continuous Improvement Engineer, Lean Coordinator, Manufacturing Process Engineer, Quality Improvement Manager, Operations Improvement Specialist, Kaizen…
Added 3 mins ago
Tooling Engineer - Cheboygan Area
The Pivot Group Network
Cheboygan · Cheboygan, MI
Production Engineer, Mechanical Engineer, Manufacturing Engineer, Tool Design Engineer, Process Engineer, Fixture Design Engineer, Tooling Specialist, Die Engineer, Mold Design Engineer
Added 3 mins ago
Tooling Engineer - Grayling Area
The Pivot Group Network
Grayling · Grayling, MI
Mechanical Engineer, Manufacturing Engineer, Tool Design Engineer, Process Engineer, Fixture Design Engineer, Tooling Specialist, Die Engineer, Mold Design Engineer, Production Engineer
Added 3 mins ago
Tooling Engineer - Saginaw Area
The Pivot Group Network
Saginaw · Saginaw, MI
Fixture Design Engineer, Tooling Specialist, Die Engineer, Mold Design Engineer, Production Engineer, Mechanical Engineer, Manufacturing Engineer, Tool Design Engineer, Process Engineer
Added 3 mins ago
Six Sigma Black Belt - Livonia Area
The Pivot Group Network
Livonia · Livonia, MI
Quality Engineer, Process Improvement Engineer, Lean Six Sigma Black Belt, Manufacturing Engineer, Quality Manager, Operational Excellence Specialist, Six Sigma Consultant, Process…
Added 17 mins ago
A
Gemini Enterprise for CX Sr. Engineer
Accenture
Bentonville, AR
- $94,400 to $266,300 USD / year
Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories.
Added 17 mins ago
A
Google Senior Data Engineer
Accenture
Bentonville, AR
- $94,400 to $266,300 USD / year
A hands-on Engineer with foundational experience in Data Engineering, Analytics, or Machine Learning - now building deep expertise in Google Cloud Platform (GCP). You are eager to apply…
Added 17 mins ago
A
Google Data Specialist
Accenture
Bentonville, AR
- $70,350 to $196,000 USD / year
You’re comfortable working directly with clients, supporting senior architects, and contributing to end-to-end project execution.
Added 40 mins ago
Sales Development Representative
Clearstory
Remote, United States
2+ years Commercial Construction Industry experience including working on the Change Order Process, as a project engineer, project manager or other relevant role.
Added 40 mins ago
Field Service Engineer I/II (San Francisco Bay Area)
Clear Labs
San Carlos, CA
…stakeholders. This may require him/her to learn new systems and process functionality with the support of CL to identify, communicate, and incorporate enhancements into the…
Added 40 mins ago
Senior Field Service Engineer
Clear Labs
San Carlos, CA
…approved. This may require him/her to learn new systems and process functionality with the support of CL to identify, communicate, and incorporate enhancements into the…
Added 42 mins ago
A
Gemini Enterprise for CX Sr. Engineer
Accenture
Oklahoma City, OK
- $94,400 to $266,300 USD / year
Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories.
Added 42 mins ago
A
Google Data Specialist
Accenture
Oklahoma City, OK
- $70,350 to $196,000 USD / year
You’re comfortable working directly with clients, supporting senior architects, and contributing to end-to-end project execution.
Added 42 mins ago
A
Google Senior Data Engineer
Accenture
Oklahoma City, OK
- $94,400 to $266,300 USD / year
A hands-on Engineer with foundational experience in Data Engineering, Analytics, or Machine Learning - now building deep expertise in Google Cloud Platform (GCP). You are eager to apply…
Added 54 mins ago
Electrical Controls Engineer IV
Lake Superior Consulting
Traverse City, MI · Houston, TX · Minneapolis, MN · Nashville, TN · Duluth, MN · Cranberry Township, PA · Omaha, NE
The Electrical Controls Engineer is responsible for leading and executing the electrical controls engineering scope on moderate to large industrial projects. This includes providing…
Added 1 hour ago
Electrical Engineer
AMRON - DIV OF AMTEC CORP
ANTIGO, WI

Clear Labs

Senior Field Service Engineer

San Carlos, CA, United States

Salary range: $113,943 to $139,263

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Job details

Pay: Salary range: $113,943 to $139,263
Posting language: English
Posted: Sep 18, 2026

Original job description

About Clear Labs Clear Labs (CL) harnesses the power of next-generation sequencing (NGS) to simplify complex diagnostics for clinical and applied markets. By creating a fully automated platform that brings together DNA sequencing, robotics, and cloud-based analytics, Clear Labs democratizes genomics applications to deliver better clarity. Clear Labs’ turnkey platform accelerates outcomes and improves accuracy from food-borne pathogens to infectious diseases. Position Summary The Senior Field Service Engineer is responsible for supporting both in-house and field installed robotic systems for both proactive and reactive activities as needed. They may also be assigned to support strategic projects for various Clear Labs teams as needed to support the company goals and objectives. This candidate should possess strong technical skill as well as the ability to operate independently and with minimal supervision. In support of the Clear Labs objectives, this role must exhibit drive, passion, and a competitive spirit to help maximize Clear Labs' commercial success. They must be a team player with customer relationship building skills, who is hard working, smart, and loves to win. Location: San Carlos, CA Travel: Willingness to travel, including internationally, with little to no advance notice as needed to support customer operations. This is expected to range between 25% to 75% travel per month and may include some weekend travel Primary Responsibilities Support all robotic systems within the Clear Labs headquarters (HQ) and those installed at customer sites around the world. These activities include, but are not limited to:

New equipment installations, preventative maintenance activities, and emergency repairs
Training customers on basic system maintenance and usage
Communicate with customers, both in person and via electronic means, in a way that instills confidence in both his/her ability and the capabilities of all Clear Labs teams
Provide feedback to internal teams to address failure points and make system reliability improvements
Support the Field Applications team as needed to maximize equipment uptime and responsiveness
Assist with the Clear Labs Quality process improvement initiatives.
Support logistics activities as needed to ensure proper products and finished goods ship on time as well as provide feedback on proper inventory levels to minimize scrap and maximize customer uptime
Provide support of special projects to help improve the overall success of CL. This includes working with other departments, OEM partners support members, and account stakeholders as approved. This may require him/her to learn new systems and process functionality with the support of CL to identify, communicate, and incorporate enhancements into the project(s)
Coordinate with other team members as needed to properly relay information and support Sales/Evaluations as needed to achieve financial targets
Manage instrument sub-component configuration/quality as well as maintain spare parts inventory
Present a professional image at all times to customers, clients and other vendors
Bachelor’s degree in related field of study strongly preferred
Hands-on field service experience preferably in the biotech / life science / robotics field(s). This includes working on systems in customer laboratories and observing proper biohazard safety precautions
Strong troubleshooting skills. Specifically, in the areas of: General electronics, electromechanical systems, robotics, liquid handlers, computers, and associated networking components
Excellent communication skills and ability to manage customer expectations while providing outstanding customer service
Working knowledge of all technical support activities designed to achieve a world class customer experience
Current or previous expertise and experience with Excel a must for this role
Ability to lift, carry, push, pull or otherwise move approximately 80 lbs. on an infrequent basis
After hours on-call support may be required on a rotating basis
Salary range: $113,943 to $139,263
Medical, dental, and vision insurance
Employer-Sponsored Basic Life/AD&D, Long Term Disability
Employee Assistance Program (EAP)
Discretionary Time Off
Stock Option Plan
Lunch stipend for days at headquarters
Reimbursement of a monthly personal phone bill for business use, up to $100 per month
Subject to Clear Labs Travel and Expense Policy and procedures

Notice of E-Verify Participation: Clear Labs participates in the federal E-Verify program to confirm the identity and employment eligibility of all newly hired employees. For more information, please review the E-Verify Participation Poster (English/Spanish) and the Right to Work Poster (English/Spanish).

Disclaimer: The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of the Company.

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More about this job

Skills

Relationship building
Communicate with customers
Process improvement
Logistics
Sales
Robotics
Troubleshooting
Communication skills
Customer service
Technical support
Customer experience
Microsoft Excel

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