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Zest Sushi and Small Plates is a new, vibrant Asian fusion restaurant in downtown Cary, North Carolina, offering a unique blend of traditional sushi and innovative small plates. Our mission is to provide a dynamic dining experience that excites the palate and brings a fresh perspective to Asian cuisine. We are seeking a passionate and experienced Assistant General Manager to support our General Manager and eventually grow into the General Manager role. Job Description: As the Assistant General Manager of Zest Sushi and Small Plates, you will assist in overseeing all aspects of restaurant operations, ensuring exceptional customer service, and achieving financial objectives. You will play a crucial role in supporting the General Manager, managing daily activities, and leading a team to deliver an outstanding dining experience. This position offers a clear path to advancement into the General Manager role.
Key Responsibilities:
- Support Leadership and Team Management:
- Assist in recruiting, training, and supervising restaurant staff, ensuring a high level of performance and professionalism.
- Foster a positive, collaborative, and motivating work environment.
- Help conduct regular staff meetings and performance evaluations.
- Operations Management:
- Assist in overseeing daily restaurant operations, including opening and closing procedures.
- Ensure compliance with health, safety, and sanitation standards.
- Manage inventory, ordering, and stocking of supplies and ingredients.
- Customer Experience:
- Ensure exceptional customer service and address customer feedback promptly and professionally.
- Maintain a high standard of food quality and presentation.
- Develop and implement strategies to enhance the guest experience.
- Financial Management:
- Assist in preparing and managing the restaurant’s budget, including sales forecasts and expense control.
- Monitor financial performance and implement measures to achieve revenue targets and profitability.
- Help handle cash management, billing, and financial reporting.
- Marketing and Community Engagement:
- Collaborate with marketing teams to develop and execute promotional activities and events.
- Build relationships with local businesses, community organizations, and media.
- Leverage social media and other platforms to increase brand visibility and engagement.
- Menu Development:
- Work closely with the executive chef to develop and refine the menu.
- Ensure menu items meet quality and cost standards.
- Stay informed about industry trends and customer preferences to introduce new dishes and concepts.
Qualifications:
- Proven experience in a managerial or supervisory role in the restaurant industry.
- Strong understanding of restaurant operations, including front-of-house and back-of-house management.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage and motivate a diverse team.
- Strong problem-solving skills and ability to handle high-pressure situations.
- Proficiency in budgeting, financial management, and reporting.
- Familiarity with health and safety regulations and food handling practices.
- Passion for Asian cuisine and a commitment to delivering an exceptional dining experience.
Preferred Qualifications:
- Experience in an Asian fusion or sushi-focused restaurant.
- Knowledge of the local Cary market and community.
- Experience with marketing and promotional activities.
Benefits:
- Competitive salary and performance-based bonuses.
- Health insurance and other benefits.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.