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Added 1 min ago
Senior Critical Facilities Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Colorado City, TX
The Critical Facilities Engineer is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical…
Added 1 min ago
Lead Engineer (Night) – Critical Environments
US AMR-Jones Lang LaSalle Americas, Inc.
Colorado City, TX
…is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the…
Added 1 min ago
Critical Environments Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Richardson, TX · Dallas Fort Worth, TX
The Critical Environments Operating Engineer (S3) is responsible for the safe, reliable, and efficient operation of mechanical, electrical, and plumbing systems within mission-critical…
Added 1 min ago
Stationary Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Milpitas, CA
The Stationary Engineer is responsible for the safe, efficient operation and maintenance of building mechanical, electrical, and life safety systems. This role ensures optimal equipment…
Added 1 min ago
Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Phoenix, AZ
As an Operating Engineer at JLL, you will be a technical specialist responsible for the comprehensive operation, maintenance, and repair of critical facility equipment and systems. This…
Added 1 min ago
Operating Engineer
US AMR-Jones Lang LaSalle Americas, Inc.
Phoenix, AZ
As an Operating Engineer at JLL, you will be a technical specialist responsible for the comprehensive operation, maintenance, and repair of critical facility equipment and systems. This…
Added 3 mins ago
K
Electronic Systems Engineer
Knorr-Bremse
Westminster, MD
- $89,900 to $134,900 USD / year
Knowledge of, experience with, and commitment to software engineering process methods SCM (Software Configuration Management), SASD (Structured Analysis/Structured Design) or OOT (Object…
Added 4 mins ago
Applications Engineer
Onterris Payroll, LLC
Remote, United States
We're looking for an Applications Engineer who will be responsible for developing water treatment solutions that align with the customer’s needs and the defined sales strategy to create a…
Added 8 mins ago
Virtual Complex Chillers Commissioning Projects Support Engineer
Johnson Controls Inc.
United States
Dedication to safety through our Zero Harm policy
Added 13 mins ago
Mechanical Engineer (Power Operations) (B) - 518807
Tennessee Valley Authority
HARRIMAN, TN
…future performance, using historical data and the results of process control system…
Added 13 mins ago
Senior Engineer
Trane Technologies
Clarksville, TN
Investigate and resolve ergonomic, safety, quality, and manufacturing process concerns
Added 13 mins ago
ZT
Manufacturing Engineer, Advanced
Zebra Technologies
Knoxville, TN
- $108,960 to $163,440 USD / year
Design, develop, analyze, and implement manufacturing process in collaboration with Tier 1 suppliers. Lead Tier 1 suppliers teams to identify the root causes and resolution of manufacturing…
Added 13 mins ago
Engineer, Electrical I&C (PO) - 519062
Tennessee Valley Authority
KNOXVILLE, TN
Ideal Candidate: The ideal candidate is a skilled Electrical Engineer with experience supporting power generation facilities, including coal, gas, and hydro plants, with strong expertise in…
Added 15 mins ago
Project Engineer - Mission Critical
Intermountain Electric Inc
Aurora, CO
…asset. We are committed to fostering a culture that prioritizes safety, quality, and professional growth. Joining IME is more than just finding a job - it's about building a career with…
Added 16 mins ago
Chemical or Materials Engineer/Scientist
Exponent Inc.
Seattle, WA
Industrial experience with chemical process design, management, and optimization considered a plus.
Added 18 mins ago
R&D System Engineer
SEDAA
Plymouth, MN
Looking for a senior engineer for R&D systems engineering in Electrophysiology division. Prior experience in medical devices and/or systems engineering a plus, especially prior experience…
Added 18 mins ago
Program Quality Lead
United States
The ability to maintain positive relationships with program management, cross-functional program leadership, suppliers, customers and government representatives.
Added 19 mins ago
Senior Data Engineer
Ochsner Clinic Foundation
New Orleans Region, LA
The Senior Data Engineer is responsible for designing, developing, implementing, and optimizing enterprise‑grade solutions and architectures, while ensuring scalability, performance,…
Added 21 mins ago
Manufacturing Engineer
Clarios, LLC
OH
The Manufacturing & Controls Engineer participates as a team member in small and large projects in the Manufacturing Facility. The Engineer provides mechanical, electrical, and system…
Added 21 mins ago
Senior Project Implementations Manager - 1st Shift - Travel
GXO Logistics
Stillwater, OK
…the company through effective planning, execution, resource management and delivery of projects on time and on budget. If you’re ready to grow your career, we have an opportunity for you at…
Added 24 mins ago
Campus Undergraduate Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Phoenix, AZ
American Express
Phoenix, AZ
…experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and…
Added 26 mins ago
Reactor DFMA Engineer
TerraPower LLC.
Bellevue, WA
…related sciences are yielding significant innovations in the safety and economics of nuclear power, hybrid energy and medical applications – all for significant human health…
Added 27 mins ago
Project Manager I - Water Services Group
CDM Smith
Raleigh, NC
…and environmental standards. Bring your expertise in project management, engineering, and environmental stewardship to drive success in transforming water systems and enhancing our region's…
Added 27 mins ago
Production Supervisor
Ingevity Virginia Corporation
Wickliffe, KY
Be an active and engaged safety leader to build and maintain a strong safety culture to achieve zero personal and process safety incidents
Added 27 mins ago
Sr Reliability Engineer
Solaris Oilfield Infrastructure, LLC
Houston, TX
…when a unit trips, they feel it right away. As a Reliability Engineer, your job is to make sure that rarely happens, and to get to the root cause when it does. You will be the person site…

Clay Labs

IT Support Engineer

San Francisco, CA, United States

$130,000 to $160,000 USD / year

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Job details

Pay: $130,000 to $160,000 USD / year
Posting language: English
Posted: Nov 2, 2026

Original job description

ABOUT CLAY

AI is unleashing the biggest wave of company creation in history. Clay's mission is to be the engine those companies use to grow to their full potential.

Clay predicts the next best action for your business and then helps you take it. We started by aggregating the best data for B2B companies. Then, we built the infrastructure to run any personalized campaign on top of it, including emails, ads, landing pages, and workflows that make reps more productive. Now, we're building agents that can help grow your company for you. We're already helping thousands of customers - including Anthropic, OpenAI, Google, and Visa - go to market with unique data, signals, and AI research.

In 2026, we raised a $115M Series D https://www.linkedin.com/safety/go/?url=https%3A%2F%2Fwww.nytimes.com%2F2026%2F09%2F09%2Fbusiness%2Fdealbook%2Fclay-ai-fundraising.html%3Fsmid%3Durl-share%26unlocked_article_code%3D1._1A.E5rN.MeYsbgEsUKbB&urlhash=XS4q&mt=4bpSf4a8omAKuAHqAqZx6C11QpbLK_QwIhSV7gSf4Wf9aywPF_KBSiX9IkWE1AhXBEjPH8mK6fAEN7CMFlpvo0lPAtKRjs-dhgzYqHiVKUMCRtw0jScFgxWCRRfYs4HCX0YL9L6PCQz-edBLinvRdU_TaVUL2dA3&isSdui=true&lipi=urn%3Ali%3Apage%3Ad_flagship3_feed%3BoQmIsufoRJm7X2HC5Rqd%2Fw%3D%3D at $7.1B Valuation led by Wellington - and are on track to cross $200M in revenue this quarter. We also launched a $1M Scholarship fund for GTME Education.

Some things to know about us:

Our community http://community.clay.com includes 17,000+ customers, 200+ integration partners, 125+ agencies, 50+ Clay clubs https://luma.com/claylive, and 30k members on Slack.
Our culture https://nextplayso.substack.com/p/spotlight-clay is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
All employees can work with world-class coaches who specialize in creativity, management, and more.
Our operating principles - including negative maintenance and non-attached action - guide our work. Read more about them here https://cdn.prod.website-files.com/61477f2c24a826836f969afe/685d83a71452245cc1129791_4d770abfd83e276ec15315a2e06945bd_Clay2025_OperatingPrinciples.pdf.
Read about us in the NYT https://www.nytimes.com/2025/08/05/business/dealbook/clay-ai-marketing-fundraise.html, Forbes http://google.com/search?q=forbes+clay&rlz=1C5OZZY_enUS1155US1155&oq=forbes+clay&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQABiABDIHCAIQABiABDIHCAMQABiABDIHCAQQABiABDIHCAUQABiABDIHCAYQABiABDIHCAcQABiABDIHCAgQABiABDIHCAkQABiABNIBBzkzM2owajSoAgOwAgHxBVAe8UAxJx_p&sourceid=chrome&ie=UTF-8, First Round Review https://review.firstround.com/podcast/inside-clays-unconventional-path-to-1-25b/, and more https://www.clay.com/press.

Hear from our employees directly on our Glassdoor https://www.glassdoor.com/Overview/Working-at-Clay-EI_IE9850794.11,15.htm page!

ABOUT THE ROLE

Clay is scaling fast and the IT function is new. The IT Support Team will be the first point of contact for requests, the team that keeps the queue moving, and a key partner to the Head of IT in building out how the helpdesk operates.

The core of the support engineer role is service delivery: triaging incoming requests, resolving issues quickly, and making sure employees get reliable, responsive support. Alongside that, you'll work closely with the Head of IT to configure workflows and build process in our AI-powered ITSM platform, so the function gets more efficient as Clay grows.

This is a good fit if you take pride in running a clean queue, communicate clearly with employees, and are genuinely interested in building better process, not just executing it.

What You’ll Do (Job Responsibilities)

Be the face of IT at Clay. Triage and resolve incoming requests across access, software provisioning, onboarding and offboarding, hardware support, and general helpdesk needs. Employees should feel like IT is fast, reliable, and easy to work with.
Own onboarding and offboarding execution. Provision and deprovision accounts, coordinate hardware, and make sure new hires are set up from day one and departing employees are fully off-boarded without gaps.
Help build the helpdesk function. Partner with the Head of IT to configure and improve our ITSM platform - define request categories, build intake workflows, and manage queues as the function takes shape and scales.
Keep the office running. Support conference room AV, networking equipment, peripherals, and general office tech so employees can do their best work without technology getting in the way.
Administer the SaaS stack. Manage day-to-day administration across Google Workspace, Slack, Zoom, Notion, and other core tools - provisioning users, managing settings, and keeping things clean.
Handle hardware logistics. Coordinate device provisioning, shipping, receiving, and basic asset tracking so employees have what they need when they need it.
Build process, not just runbooks. Document what you own, identify patterns in incoming requests, and flag opportunities to improve or automate recurring work. The goal is a helpdesk that gets smarter over time.

What You’ll Bring

3 to 5 years in IT support, helpdesk, or a closely related role
Strong service delivery instincts; you prioritize well, keep queues clean, and close requests with clear communication
Hands-on experience with ITSM platforms; you understand how to configure and manage one, not just work inside it
Broad SaaS admin experience: Google Workspace, Slack, Zoom, Notion, and similar platforms; you've provisioned users, managed settings, and handled admin tasks across a modern SaaS stack
Familiarity with office technology: conference room AV setup and troubleshooting, Meraki or similar networking equipment, common peripherals
Experience supporting onboarding and offboarding workflows end to end
Technical fluency: comfortable in SaaS platforms, macOS, and basic identity and access management tasks (provisioning, deprovisioning, group management)
AI-forward mindset: you use AI tools to work faster, handle volume more intelligently, and improve the support experience
Process-oriented: you notice what's inefficient and want to fix it
Clear communicator: employees trust you and know their issues are being handled

BONUS POINTS IF YOU

Experience with Serval ITSM, either launching it or working within it day to day
Experience at a fast-scaling startup where IT processes were being built out
Familiarity with Okta or similar identity platforms at a user/admin level
Experience building workflows or automations in an ITSM or similar platform
Exposure to broader automation tooling

WHY THIS ROLE

You'll handle the most visible function in IT and have a real hand in shaping how it works. Clay is an AI-forward company and this role reflects that - we're building a helpdesk that runs well and gets smarter over time. If you want to do solid IT support work at a fast-moving company and help build the process that makes it scale, this is a good fit.

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