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Added 1 min ago
Sr. Digital Tools Engineer, Supply Chain
Anduril Industries
Costa Mesa, CA
…cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not…
Added 1 min ago
Senior Product Manager - A600
Anduril Industries
Atlanta, GA
…cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not…
Added 1 min ago
Electrical Sustainment Engineer
Anduril Industries
Broomfield, CO · Fort Collins, CO
…cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not…
Added 2 mins ago
Senior Network Engineer
LEIDOS, INC.
Laurel, MD
Leidos has an exciting opportunity for an experienced Network Engineer to join our Cyber & Analytics Business Area, Key Management & Analytics Division, supporting critical…
Added 4 mins ago
BV
Terraform Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Terraform Engineer to build, secure, automate, and operate cloud or enterprise infrastructure and platforms. The work focuses on availability,…
Added 4 mins ago
BV
Docker Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Docker Engineer to build, secure, automate, and operate cloud or enterprise infrastructure and platforms. The work focuses on availability,…
Added 4 mins ago
BV
Site Reliability Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Site Reliability Engineer to build, secure, automate, and operate cloud or enterprise infrastructure and platforms. The work focuses on availability,…
Added 4 mins ago
BV
Devops Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a DevOps Engineer to build, secure, automate, and operate cloud or enterprise infrastructure and platforms. The work focuses on availability,…
Added 4 mins ago
Sr. Mechanical Design Engineer, Data Center Design Engineering
Amazon Data Services, Inc.
Austin, TX · Seattle, WA · Herndon, VA · Columbus, OH
…support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We…
Added 4 mins ago
Sr. Mechanical Design Engineer, Data Center Design Engineering
Amazon Data Services, Inc.
Austin, TX · Seattle, WA · Herndon, VA · Columbus, OH
…support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We…
Added 4 mins ago
Sr. Mechanical Design Engineer, Data Center Design Engineering
Amazon Data Services, Inc.
Austin, TX · Seattle, WA · Herndon, VA · Columbus, OH
…support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We…
Added 4 mins ago
Software Development Engineer, Infrastructure Security
Amazon Data Services, Inc.
Minneapolis, MN
…support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. The…
Added 4 mins ago
Software Development Engineer II - AWS Networking Applications, SIDR
Amazon Data Services, Inc.
Santa Clara, CA
…we're growing the team to match. We're looking for a software engineer who wants to go deep on large-scale distributed systems, hyperscale data center networks, SDN, and global software…
Added 4 mins ago
BV
Kubernetes Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Kubernetes Engineer to build, secure, automate, and operate cloud or enterprise infrastructure and platforms. The work focuses on availability,…
Added 4 mins ago
BV
Senior DevOps Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Senior DevOps Engineer to build, secure, automate, and operate cloud or enterprise infrastructure and platforms. The work focuses on availability,…
Added 4 mins ago
BV
Cloud Infrastructure Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Cloud Infrastructure Engineer to build, secure, automate, and operate cloud or enterprise infrastructure and platforms. The work focuses on…
Added 4 mins ago
BV
Infrastructure as Code Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a Infrastructure as Code Engineer to build, secure, automate, and operate cloud or enterprise infrastructure and platforms. The work focuses on…
Added 4 mins ago
Aerospace Projects Engineer
Sandvik Coromant Company
NC
Engineering Projects Sandvik Coromant is looking for highly skilled Aerospace Projects Engineer
Added 5 mins ago
IG
TSSCI Devops Engineer
Insight Global
Sully, VA
- From $74 USD / hour
-Proficiency with multiple operation systems (Linux, Windows, Networking)
Added 5 mins ago
Principal Site Reliability Engineer
HITACHI ENERGY USA INC
Raleigh, NC · Atlanta, GA · Houston, TX · Broomfield, CO
Hitachi Energy is seeking a Principal Site Reliability Engineer to ensure the secure, reliable, and efficient operation of cloud‑hosted environments that support ESS software products and…
Added 5 mins ago
NoC Operations Lead
Hitachi Digital Services LLC
Remote, United States
o Storage systems: SAN/NAS, Isilon, Quantum or similar PB-scale storageo Networking fundamentals: TCP/IP, DNS, VPN, Firewalls, Load Balancers (F5) (L1 an L1.5)
Added 9 mins ago
Customer Support Help Desk Engineer - Chemspeed
Bruker Corporation
North Brunswick, NJ
New opportunity based in New Brunswick, NJ with the Chemspeed Team for a Customer Support Help Desk Engineer to provide daily remote technical support to diagnose and resolve mechanical,…
Added 11 mins ago
Hardware Design Engineer
Advanced Micro Devices, Inc
Santa Clara, CA
As the Principal CAD PCB Physical Design Engineer, you will lead the design and development of AMD NTSG next-generation networking and server products. This is a senior-level, hands-on…
Added 14 mins ago
Industrial Network Engineer – OT AI Enablement
Strategic Staffing Solutions
Houston, TX
Job Title: Industrial Network Engineer – OT AI Enablement
Added 14 mins ago
Industrial Network Engineer – OT AI Enablement
Strategic Staffing Solutions
Houston, TX
Job Title: Industrial Network Engineer – OT AI Enablement

Clay Labs

IT Support Engineer

San Francisco, CA, United States

$130,000 to $160,000 USD / year

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Job details

Pay: $130,000 to $160,000 USD / year
Posting language: English
Posted: Nov 2, 2026

Original job description

ABOUT CLAY

AI is unleashing the biggest wave of company creation in history. Clay's mission is to be the engine those companies use to grow to their full potential.

Clay predicts the next best action for your business and then helps you take it. We started by aggregating the best data for B2B companies. Then, we built the infrastructure to run any personalized campaign on top of it, including emails, ads, landing pages, and workflows that make reps more productive. Now, we're building agents that can help grow your company for you. We're already helping thousands of customers - including Anthropic, OpenAI, Google, and Visa - go to market with unique data, signals, and AI research.

In 2026, we raised a $115M Series D https://www.linkedin.com/safety/go/?url=https%3A%2F%2Fwww.nytimes.com%2F2026%2F09%2F09%2Fbusiness%2Fdealbook%2Fclay-ai-fundraising.html%3Fsmid%3Durl-share%26unlocked_article_code%3D1._1A.E5rN.MeYsbgEsUKbB&urlhash=XS4q&mt=4bpSf4a8omAKuAHqAqZx6C11QpbLK_QwIhSV7gSf4Wf9aywPF_KBSiX9IkWE1AhXBEjPH8mK6fAEN7CMFlpvo0lPAtKRjs-dhgzYqHiVKUMCRtw0jScFgxWCRRfYs4HCX0YL9L6PCQz-edBLinvRdU_TaVUL2dA3&isSdui=true&lipi=urn%3Ali%3Apage%3Ad_flagship3_feed%3BoQmIsufoRJm7X2HC5Rqd%2Fw%3D%3D at $7.1B Valuation led by Wellington - and are on track to cross $200M in revenue this quarter. We also launched a $1M Scholarship fund for GTME Education.

Some things to know about us:

Our community http://community.clay.com includes 17,000+ customers, 200+ integration partners, 125+ agencies, 50+ Clay clubs https://luma.com/claylive, and 30k members on Slack.
Our culture https://nextplayso.substack.com/p/spotlight-clay is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
All employees can work with world-class coaches who specialize in creativity, management, and more.
Our operating principles - including negative maintenance and non-attached action - guide our work. Read more about them here https://cdn.prod.website-files.com/61477f2c24a826836f969afe/685d83a71452245cc1129791_4d770abfd83e276ec15315a2e06945bd_Clay2025_OperatingPrinciples.pdf.
Read about us in the NYT https://www.nytimes.com/2025/08/05/business/dealbook/clay-ai-marketing-fundraise.html, Forbes http://google.com/search?q=forbes+clay&rlz=1C5OZZY_enUS1155US1155&oq=forbes+clay&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQABiABDIHCAIQABiABDIHCAMQABiABDIHCAQQABiABDIHCAUQABiABDIHCAYQABiABDIHCAcQABiABDIHCAgQABiABDIHCAkQABiABNIBBzkzM2owajSoAgOwAgHxBVAe8UAxJx_p&sourceid=chrome&ie=UTF-8, First Round Review https://review.firstround.com/podcast/inside-clays-unconventional-path-to-1-25b/, and more https://www.clay.com/press.

Hear from our employees directly on our Glassdoor https://www.glassdoor.com/Overview/Working-at-Clay-EI_IE9850794.11,15.htm page!

ABOUT THE ROLE

Clay is scaling fast and the IT function is new. The IT Support Team will be the first point of contact for requests, the team that keeps the queue moving, and a key partner to the Head of IT in building out how the helpdesk operates.

The core of the support engineer role is service delivery: triaging incoming requests, resolving issues quickly, and making sure employees get reliable, responsive support. Alongside that, you'll work closely with the Head of IT to configure workflows and build process in our AI-powered ITSM platform, so the function gets more efficient as Clay grows.

This is a good fit if you take pride in running a clean queue, communicate clearly with employees, and are genuinely interested in building better process, not just executing it.

What You’ll Do (Job Responsibilities)

Be the face of IT at Clay. Triage and resolve incoming requests across access, software provisioning, onboarding and offboarding, hardware support, and general helpdesk needs. Employees should feel like IT is fast, reliable, and easy to work with.
Own onboarding and offboarding execution. Provision and deprovision accounts, coordinate hardware, and make sure new hires are set up from day one and departing employees are fully off-boarded without gaps.
Help build the helpdesk function. Partner with the Head of IT to configure and improve our ITSM platform - define request categories, build intake workflows, and manage queues as the function takes shape and scales.
Keep the office running. Support conference room AV, networking equipment, peripherals, and general office tech so employees can do their best work without technology getting in the way.
Administer the SaaS stack. Manage day-to-day administration across Google Workspace, Slack, Zoom, Notion, and other core tools - provisioning users, managing settings, and keeping things clean.
Handle hardware logistics. Coordinate device provisioning, shipping, receiving, and basic asset tracking so employees have what they need when they need it.
Build process, not just runbooks. Document what you own, identify patterns in incoming requests, and flag opportunities to improve or automate recurring work. The goal is a helpdesk that gets smarter over time.

What You’ll Bring

3 to 5 years in IT support, helpdesk, or a closely related role
Strong service delivery instincts; you prioritize well, keep queues clean, and close requests with clear communication
Hands-on experience with ITSM platforms; you understand how to configure and manage one, not just work inside it
Broad SaaS admin experience: Google Workspace, Slack, Zoom, Notion, and similar platforms; you've provisioned users, managed settings, and handled admin tasks across a modern SaaS stack
Familiarity with office technology: conference room AV setup and troubleshooting, Meraki or similar networking equipment, common peripherals
Experience supporting onboarding and offboarding workflows end to end
Technical fluency: comfortable in SaaS platforms, macOS, and basic identity and access management tasks (provisioning, deprovisioning, group management)
AI-forward mindset: you use AI tools to work faster, handle volume more intelligently, and improve the support experience
Process-oriented: you notice what's inefficient and want to fix it
Clear communicator: employees trust you and know their issues are being handled

BONUS POINTS IF YOU

Experience with Serval ITSM, either launching it or working within it day to day
Experience at a fast-scaling startup where IT processes were being built out
Familiarity with Okta or similar identity platforms at a user/admin level
Experience building workflows or automations in an ITSM or similar platform
Exposure to broader automation tooling

WHY THIS ROLE

You'll handle the most visible function in IT and have a real hand in shaping how it works. Clay is an AI-forward company and this role reflects that - we're building a helpdesk that runs well and gets smarter over time. If you want to do solid IT support work at a fast-moving company and help build the process that makes it scale, this is a good fit.

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