Jobs in the United States

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Added 1 min ago
Operations Reliability Engineer
Amazon
Irving, TX
Amazon is seeking an Operations Reliability Engineer to support the Amazon Logistics North America (AMZL NA) Engineering team, part of Amazon's Last Mile organization. The Last Mile team…
Added 2 mins ago
A
Staff Software Engineer - Frameworks
Aurora
Seattle, WA · Mountain View, CA · San Francisco, CA · Pittsburgh, PA
- $171,000 to $303,000 USD / year
…and accessible for all. We are searching for a Staff Software Engineer to join Aurora's Autonomy Frameworks team. This team builds the robotics middleware that powers the Aurora Driver: the…
Added 2 mins ago
Operations Engineer
SpaceX
Bastrop, TX · Redmond, WA
…low-latency internet to users all over the world. As an Operations Engineer on the Starlink Satellite team, you will drive improvement projects for our Materials Management and Satellite…
Added 3 mins ago
Ship Superintendent
Carnival Corporation
Miami, FL
…years of licensed experience afloat, preferably as a second engineer or senior electrician on AC Diesel-Electric vessels. Strong skills in project management, communication, and data…
Added 4 mins ago
Calibration Engineer III
Blue Origin Personnel, LLC
Huntsville, AL
· Oversee quote requests, procurement and logistics for 3rd party calibrations
Added 4 mins ago
Manufacturing Engineer II, III - Combustions
Blue Origin Personnel, LLC
Huntsville, AL
…quality control throughout production, and optimize supply chain logistics specific to Production/Operations. The ideal candidate will be results-driven, skilled in resource management, and…
Added 4 mins ago
Manufacturing Engineer - HSV Multi-Mission Services
Blue Origin Personnel, LLC
Huntsville, AL
…quality control throughout production, and optimize supply chain logistics specific to Production/Operations. The ideal candidate will be results-driven, skilled in resource management, and…
Added 4 mins ago
Turbo Machinery Manufacturing Engineer II, III, Sr.
Blue Origin Personnel, LLC
Huntsville, AL
…quality control throughout production, and optimize supply chain logistics specific to Production/Operations. The ideal candidate will be results-driven, skilled in resource management, and…
Added 6 mins ago
Software Test Engineer II
Wabtec
Germantown, MD
This is an early-career Software Test Engineer II position intended for engineers with a minimum of two years of relevant experience in embedded systems and software validation. The…
Added 12 mins ago
J
Bilingual Senior Data Engineer
Jobot
Montebello, CA
- $65,000 to $90,000 USD / year
If you are a Bilingual (English/Mandarin) Senior Data Engineer and want to join a growing, tech-savvy E-Commerce company with a dynamic team then apply now!
Added 12 mins ago
Data Test Engineer
CACI
Remote, United States
…mission-critical enterprise platform that modernizes transportation, logistics, and financial operations through SAP S/4HANA ERP integration. We're looking for an accomplished Data Tester…
Added 12 mins ago
Section 508 Compliance Test Engineer
CACI
Remote, United States
…mission-critical enterprise platform that modernizes transportation, logistics, and financial operations through SAP S/4HANA ERP integration. We are looking for an accomplished Section 508…
Added 16 mins ago
System Test Engineer - Advanced Machine Technology
RFA Engineering
Dubuque, IA
This role supports the testing and validation of advanced technologies used on off-highway equipment. The engineer will develop and execute test plans, operate and evaluate machine systems,…
Added 16 mins ago
A
Quality Engineer
Actalent
Lexington, KY
- $45 to $90 USD / hour
4. Experience working within a warehouse, fulfillment center, or reverse logistics facility environment
Added 16 mins ago
A
Quality Engineer
Actalent
Lexington, KY
- $45 to $90 USD / hour
Quality Engineer/ Hardware Failure Analysis EngineerLocation: Lexington, KY-- occasional travel (once per month) to additional sites located in Louisville and Cincinnati
Added 18 mins ago
Waarehouse Lead - 1st Shift
GXO Logistics
Moncks Corner, SC
We engineer faster, smarter, leaner supply chains.
Added 18 mins ago
Yard and Dock Coordinator -2nd Shift
GXO Logistics
Pryor, OK
We engineer faster, smarter, leaner supply chains.
Added 18 mins ago
Dockmaster - Weekend Night
GXO Logistics
Moncks Corner, SC
We engineer faster, smarter, leaner supply chains.
Added 19 mins ago
Industrial Engineer - Contract Logistics
Forward
Dallas, TX
The Industrial Engineer is responsible for analyzing, designing, optimizing, and implementing processes, workflows, facility layouts, and operating models that improve efficiency,…
Added 19 mins ago
Staff Supplier Quality Engineer - ISO 13485 Lead Auditor - Remote from USA
Intuitive
Remote, United States
The Staff Supplier Quality Engineer operates with a high degree of independence to determine methodologies, audit frameworks, quality systems, and procedural controls across the global…
Added 21 mins ago
Lead Civil Owner's Engineer
Default Brand
Remote, United States
Ulteig is seeking an experienced Lead Civil Owner’s Engineer to serve as an extension of the owner’s project team for major EPC transmission and substation projects. This role provides…
Added 21 mins ago
Lead Substation Electrical Owner's Engineer
Default Brand
Remote, United States
Ulteig is seeking an experienced Lead Substation Electrical Owner’s Engineer to serve as an extension of the owner’s project team for major EPC transmission and substation projects. This…
Added 21 mins ago
Associate Program Director
Texas A&M Engineering
College Station, TX
Added 23 mins ago
Aerospace Engineer and Data Analyst
HX5, LLC
US-OH-Brook Park, OH
HX5 is currently seeking an early career Aerospace Engineer to join our team in Brook Park, Ohio in support of the GEARS contract at NASA Glenn Research Center.
Added 26 mins ago
Project Coordinator IV (R&D Implant Engineering & Santa Ana Site)
AVE Medtronic Vascular Inc
Santa Ana, CA
…growth and cross-functional collaboration as we work together to engineer the extraordinary. This role will require less than 10% of travel to enhance collaboration and ensure successful…

Clay Labs

IT Support Engineer

San Francisco, CA, United States

$130,000 to $160,000 USD / year

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Job details

Pay: $130,000 to $160,000 USD / year
Posting language: English
Posted: Nov 2, 2026

Original job description

ABOUT CLAY

AI is unleashing the biggest wave of company creation in history. Clay's mission is to be the engine those companies use to grow to their full potential.

Clay predicts the next best action for your business and then helps you take it. We started by aggregating the best data for B2B companies. Then, we built the infrastructure to run any personalized campaign on top of it, including emails, ads, landing pages, and workflows that make reps more productive. Now, we're building agents that can help grow your company for you. We're already helping thousands of customers - including Anthropic, OpenAI, Google, and Visa - go to market with unique data, signals, and AI research.

In 2026, we raised a $115M Series D https://www.linkedin.com/safety/go/?url=https%3A%2F%2Fwww.nytimes.com%2F2026%2F09%2F09%2Fbusiness%2Fdealbook%2Fclay-ai-fundraising.html%3Fsmid%3Durl-share%26unlocked_article_code%3D1._1A.E5rN.MeYsbgEsUKbB&urlhash=XS4q&mt=4bpSf4a8omAKuAHqAqZx6C11QpbLK_QwIhSV7gSf4Wf9aywPF_KBSiX9IkWE1AhXBEjPH8mK6fAEN7CMFlpvo0lPAtKRjs-dhgzYqHiVKUMCRtw0jScFgxWCRRfYs4HCX0YL9L6PCQz-edBLinvRdU_TaVUL2dA3&isSdui=true&lipi=urn%3Ali%3Apage%3Ad_flagship3_feed%3BoQmIsufoRJm7X2HC5Rqd%2Fw%3D%3D at $7.1B Valuation led by Wellington - and are on track to cross $200M in revenue this quarter. We also launched a $1M Scholarship fund for GTME Education.

Some things to know about us:

Our community http://community.clay.com includes 17,000+ customers, 200+ integration partners, 125+ agencies, 50+ Clay clubs https://luma.com/claylive, and 30k members on Slack.
Our culture https://nextplayso.substack.com/p/spotlight-clay is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
All employees can work with world-class coaches who specialize in creativity, management, and more.
Our operating principles - including negative maintenance and non-attached action - guide our work. Read more about them here https://cdn.prod.website-files.com/61477f2c24a826836f969afe/685d83a71452245cc1129791_4d770abfd83e276ec15315a2e06945bd_Clay2025_OperatingPrinciples.pdf.
Read about us in the NYT https://www.nytimes.com/2025/08/05/business/dealbook/clay-ai-marketing-fundraise.html, Forbes http://google.com/search?q=forbes+clay&rlz=1C5OZZY_enUS1155US1155&oq=forbes+clay&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQABiABDIHCAIQABiABDIHCAMQABiABDIHCAQQABiABDIHCAUQABiABDIHCAYQABiABDIHCAcQABiABDIHCAgQABiABDIHCAkQABiABNIBBzkzM2owajSoAgOwAgHxBVAe8UAxJx_p&sourceid=chrome&ie=UTF-8, First Round Review https://review.firstround.com/podcast/inside-clays-unconventional-path-to-1-25b/, and more https://www.clay.com/press.

Hear from our employees directly on our Glassdoor https://www.glassdoor.com/Overview/Working-at-Clay-EI_IE9850794.11,15.htm page!

ABOUT THE ROLE

Clay is scaling fast and the IT function is new. The IT Support Team will be the first point of contact for requests, the team that keeps the queue moving, and a key partner to the Head of IT in building out how the helpdesk operates.

The core of the support engineer role is service delivery: triaging incoming requests, resolving issues quickly, and making sure employees get reliable, responsive support. Alongside that, you'll work closely with the Head of IT to configure workflows and build process in our AI-powered ITSM platform, so the function gets more efficient as Clay grows.

This is a good fit if you take pride in running a clean queue, communicate clearly with employees, and are genuinely interested in building better process, not just executing it.

What You’ll Do (Job Responsibilities)

Be the face of IT at Clay. Triage and resolve incoming requests across access, software provisioning, onboarding and offboarding, hardware support, and general helpdesk needs. Employees should feel like IT is fast, reliable, and easy to work with.
Own onboarding and offboarding execution. Provision and deprovision accounts, coordinate hardware, and make sure new hires are set up from day one and departing employees are fully off-boarded without gaps.
Help build the helpdesk function. Partner with the Head of IT to configure and improve our ITSM platform - define request categories, build intake workflows, and manage queues as the function takes shape and scales.
Keep the office running. Support conference room AV, networking equipment, peripherals, and general office tech so employees can do their best work without technology getting in the way.
Administer the SaaS stack. Manage day-to-day administration across Google Workspace, Slack, Zoom, Notion, and other core tools - provisioning users, managing settings, and keeping things clean.
Handle hardware logistics. Coordinate device provisioning, shipping, receiving, and basic asset tracking so employees have what they need when they need it.
Build process, not just runbooks. Document what you own, identify patterns in incoming requests, and flag opportunities to improve or automate recurring work. The goal is a helpdesk that gets smarter over time.

What You’ll Bring

3 to 5 years in IT support, helpdesk, or a closely related role
Strong service delivery instincts; you prioritize well, keep queues clean, and close requests with clear communication
Hands-on experience with ITSM platforms; you understand how to configure and manage one, not just work inside it
Broad SaaS admin experience: Google Workspace, Slack, Zoom, Notion, and similar platforms; you've provisioned users, managed settings, and handled admin tasks across a modern SaaS stack
Familiarity with office technology: conference room AV setup and troubleshooting, Meraki or similar networking equipment, common peripherals
Experience supporting onboarding and offboarding workflows end to end
Technical fluency: comfortable in SaaS platforms, macOS, and basic identity and access management tasks (provisioning, deprovisioning, group management)
AI-forward mindset: you use AI tools to work faster, handle volume more intelligently, and improve the support experience
Process-oriented: you notice what's inefficient and want to fix it
Clear communicator: employees trust you and know their issues are being handled

BONUS POINTS IF YOU

Experience with Serval ITSM, either launching it or working within it day to day
Experience at a fast-scaling startup where IT processes were being built out
Familiarity with Okta or similar identity platforms at a user/admin level
Experience building workflows or automations in an ITSM or similar platform
Exposure to broader automation tooling

WHY THIS ROLE

You'll handle the most visible function in IT and have a real hand in shaping how it works. Clay is an AI-forward company and this role reflects that - we're building a helpdesk that runs well and gets smarter over time. If you want to do solid IT support work at a fast-moving company and help build the process that makes it scale, this is a good fit.

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