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Customer Service Field Engineer - Diemme Filtration, part of Sandvik Rock Processing Group
SMC Region USC
TX
…industrial customers recover water, reduce waste, and improve process efficiency. Diemme is particularly recognized for its large-scale tailings filtration technology, engineering…
Added 1 min ago
Operations Manager (Highways & Toll Roads)
CINTRA US SERVICES LLC
Austin, TX
Added 1 min ago
AP
Senior Automation Scientist/Engineer - Biologics Engineering
AstraZeneca Pharmaceuticals LP Company
Gaithersburg, MD
- $124,000 to $171,000 USD / year
We are seeking a Senior Automation Scientist/Engineer to help drive this transformation by embedding laboratory automation and robotics into our workflows and shaping the future of…
Added 1 min ago
Quality Engineer- Plastics
PLASCORE INC
ZEELAND, MI
The Quality Engineer plans and directs activities concerned with development, application and maintenance of quality standards for manufacturing processes, materials and products.
Added 2 mins ago
Cloud Developer III
HPE
Ft. Collins, CO
Brings technical thinking to break down complex data and to engineer new ideas and methods for solving, prototyping, designing, and implementing cloud-based solutions.
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Senior ASIC Verification Engineer
HPE
Sunnyvale, CA
We are seeking a highly motivated Senior ASIC Verification Engineer to join our networking silicon development team.
Added 2 mins ago
Engineer in Training, Water District
Lockwood Andrews & Newnam Inc
Houston, TX
Engineer I, under close supervision, assists with engineering system design during all phases of multiple, simultaneous projects by performing design calculations, specifications,…
Added 2 mins ago
JH
System Security Engineer
Johns Hopkins Applied Physics Laboratory
Laurel, MD
- $100,000 USD / year
As a Senior Systems Security Engineer you will...
Added 2 mins ago
JH
Signal Processing Engineer
Johns Hopkins Applied Physics Laboratory
Laurel, MD
- $100,000 USD / year
Are you an engineer interested in developing innovative signal processing algorithms and advanced system concepts to solve challenging real-world problems?
Added 2 mins ago
JH
Thermal and Structural Engineer
Johns Hopkins Applied Physics Laboratory
Laurel, MD
- $100,000 USD / year
We are seeking an engineer to apply thermal and structural analysis skills to subsonic, supersonic, and hypersonic flight vehicle applications! You will be joining a multidisciplinary team…
Added 2 mins ago
JH
Multi-Sensor Fusion and Tracking Engineer
Johns Hopkins Applied Physics Laboratory
Laurel, MD
- $100,000 USD / year
Added 2 mins ago
JH
Flight Test Instrumentation and Range Systems Engineer
Johns Hopkins Applied Physics Laboratory
Laurel, MD
- $100,000 USD / year
We are seeking a Flight Test Instrumentation and Range Systems Engineer to help us plan and execute upcoming tests of strategic missiles, reentry systems, hypersonic weapons, and other test…
Added 2 mins ago
JH
Missile Test and Evaluation Engineer
Johns Hopkins Applied Physics Laboratory
Laurel, MD
- $100,000 USD / year
We are seeking a Missile Test and Evluation Engineer to help us design and document test and analysis plans, develop cutting edge analysis tools, and perform test & evaluation, for…
Added 2 mins ago
JH
Senior Missile Test and Evaluation Engineer
Johns Hopkins Applied Physics Laboratory
Laurel, MD
- $100,000 USD / year
Are you an experienced engineer passionate about advancing our Nation’s strategic missile capabilities? Do you enjoy tackling complex technical challenges, leading multidisciplinary teams,…
Added 2 mins ago
JH
Aerospace Systems Engineer – Flight Test & Performance Analysis
Johns Hopkins Applied Physics Laboratory
Laurel, MD
- $100,000 USD / year
We are seeking an Aerospace Systems Engineer to support the test, evaluation, and performance analysis of developmental Navy and Air Force missile systems, including Trident and Sentinel.…
Added 2 mins ago
JH
Aerospace Systems Engineer – Reentry Systems Analysis
Johns Hopkins Applied Physics Laboratory
Laurel, MD
- $100,000 USD / year
We are seeking an Aerospace Systems Engineer to support design assessments, performance evaluations, and data analysis for Strategic Reentry Systems associated with ballistic missile and…
Added 2 mins ago
JH
Senior Reentry Systems Engineer – Performance & Systems Analysis
Johns Hopkins Applied Physics Laboratory
Laurel, MD
- $100,000 USD / year
Are you an experienced aerospace engineer who enjoys solving complex technical problems and influencing important system development decisions? Would you like to apply your expertise to the…
Added 2 mins ago
JH
Senior Missile Performance & Flight Systems Engineer
Johns Hopkins Applied Physics Laboratory
Laurel, MD
- $100,000 USD / year
Are you an experienced aerospace engineer passionate about solving challenging problems in missile system design, performance analysis, and hypersonic flight?
Added 2 mins ago
CS
26-124 Research Data Engineer/Statistical Programmer Part-time
Colorado State University
Remote, United States
- Part-time
…Survey (QRS) project seeks a part-time (70% FTE) Research Data Engineer or Statistical Programmer to develop and maintain a reproducible data-management system for surveys of public…
Added 3 mins ago
Project Manager - Municipal Water/Wastewater
HR Green
St. Paul, MN
…treatment facilities and collection systems• Pump/lift stations and process/mechanical piping systems• Rehabilitation and assessment projects that improve aging…
Added 3 mins ago
Principal Engineer, Identity & Access Management (IAM) - Microsoft Entra ID
Boston Scientific
Arden Hills, MN
Boston Scientific is seeking a Principal Engineer, Identity & Access Management (IAM), specializing in Microsoft Entra ID and cloud identity to provide enterprise-level technical leadership…
Added 3 mins ago
Senior Design Engineer, TVC
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Berthoud, CO
Review test data and post‑test hardware to verify performance against predictions, identify anomalies, and drive design or process changes.
Added 3 mins ago
Senior Design Engineer, Solid Rocket Motor Nozzles
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Review test data and post-test hardware to verify performance against predictions, identify anomalies, and drive design or process changes when needed.
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Data Engineer
Golden State
San Francisco, CA
The Golden State Warriors are looking for an experienced Data Engineer to join the growing Business Strategy and Analytics team. In this role, you will help us achieve our mission of…
Added 3 mins ago
Sr. Software Development Engineer, AWS Transform
Amazon.com Services LLC
Seattle, WA

Clay Labs

IT Support Engineer

San Francisco, CA, United States

$130,000 to $160,000 USD / year

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Job details

Pay: $130,000 to $160,000 USD / year
Posting language: English
Posted: Nov 2, 2026

Original job description

ABOUT CLAY

AI is unleashing the biggest wave of company creation in history. Clay's mission is to be the engine those companies use to grow to their full potential.

Clay predicts the next best action for your business and then helps you take it. We started by aggregating the best data for B2B companies. Then, we built the infrastructure to run any personalized campaign on top of it, including emails, ads, landing pages, and workflows that make reps more productive. Now, we're building agents that can help grow your company for you. We're already helping thousands of customers - including Anthropic, OpenAI, Google, and Visa - go to market with unique data, signals, and AI research.

In 2026, we raised a $115M Series D https://www.linkedin.com/safety/go/?url=https%3A%2F%2Fwww.nytimes.com%2F2026%2F09%2F09%2Fbusiness%2Fdealbook%2Fclay-ai-fundraising.html%3Fsmid%3Durl-share%26unlocked_article_code%3D1._1A.E5rN.MeYsbgEsUKbB&urlhash=XS4q&mt=4bpSf4a8omAKuAHqAqZx6C11QpbLK_QwIhSV7gSf4Wf9aywPF_KBSiX9IkWE1AhXBEjPH8mK6fAEN7CMFlpvo0lPAtKRjs-dhgzYqHiVKUMCRtw0jScFgxWCRRfYs4HCX0YL9L6PCQz-edBLinvRdU_TaVUL2dA3&isSdui=true&lipi=urn%3Ali%3Apage%3Ad_flagship3_feed%3BoQmIsufoRJm7X2HC5Rqd%2Fw%3D%3D at $7.1B Valuation led by Wellington - and are on track to cross $200M in revenue this quarter. We also launched a $1M Scholarship fund for GTME Education.

Some things to know about us:

Our community http://community.clay.com includes 17,000+ customers, 200+ integration partners, 125+ agencies, 50+ Clay clubs https://luma.com/claylive, and 30k members on Slack.
Our culture https://nextplayso.substack.com/p/spotlight-clay is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
All employees can work with world-class coaches who specialize in creativity, management, and more.
Our operating principles - including negative maintenance and non-attached action - guide our work. Read more about them here https://cdn.prod.website-files.com/61477f2c24a826836f969afe/685d83a71452245cc1129791_4d770abfd83e276ec15315a2e06945bd_Clay2025_OperatingPrinciples.pdf.
Read about us in the NYT https://www.nytimes.com/2025/08/05/business/dealbook/clay-ai-marketing-fundraise.html, Forbes http://google.com/search?q=forbes+clay&rlz=1C5OZZY_enUS1155US1155&oq=forbes+clay&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQABiABDIHCAIQABiABDIHCAMQABiABDIHCAQQABiABDIHCAUQABiABDIHCAYQABiABDIHCAcQABiABDIHCAgQABiABDIHCAkQABiABNIBBzkzM2owajSoAgOwAgHxBVAe8UAxJx_p&sourceid=chrome&ie=UTF-8, First Round Review https://review.firstround.com/podcast/inside-clays-unconventional-path-to-1-25b/, and more https://www.clay.com/press.

Hear from our employees directly on our Glassdoor https://www.glassdoor.com/Overview/Working-at-Clay-EI_IE9850794.11,15.htm page!

ABOUT THE ROLE

Clay is scaling fast and the IT function is new. The IT Support Team will be the first point of contact for requests, the team that keeps the queue moving, and a key partner to the Head of IT in building out how the helpdesk operates.

The core of the support engineer role is service delivery: triaging incoming requests, resolving issues quickly, and making sure employees get reliable, responsive support. Alongside that, you'll work closely with the Head of IT to configure workflows and build process in our AI-powered ITSM platform, so the function gets more efficient as Clay grows.

This is a good fit if you take pride in running a clean queue, communicate clearly with employees, and are genuinely interested in building better process, not just executing it.

What You’ll Do (Job Responsibilities)

Be the face of IT at Clay. Triage and resolve incoming requests across access, software provisioning, onboarding and offboarding, hardware support, and general helpdesk needs. Employees should feel like IT is fast, reliable, and easy to work with.
Own onboarding and offboarding execution. Provision and deprovision accounts, coordinate hardware, and make sure new hires are set up from day one and departing employees are fully off-boarded without gaps.
Help build the helpdesk function. Partner with the Head of IT to configure and improve our ITSM platform - define request categories, build intake workflows, and manage queues as the function takes shape and scales.
Keep the office running. Support conference room AV, networking equipment, peripherals, and general office tech so employees can do their best work without technology getting in the way.
Administer the SaaS stack. Manage day-to-day administration across Google Workspace, Slack, Zoom, Notion, and other core tools - provisioning users, managing settings, and keeping things clean.
Handle hardware logistics. Coordinate device provisioning, shipping, receiving, and basic asset tracking so employees have what they need when they need it.
Build process, not just runbooks. Document what you own, identify patterns in incoming requests, and flag opportunities to improve or automate recurring work. The goal is a helpdesk that gets smarter over time.

What You’ll Bring

3 to 5 years in IT support, helpdesk, or a closely related role
Strong service delivery instincts; you prioritize well, keep queues clean, and close requests with clear communication
Hands-on experience with ITSM platforms; you understand how to configure and manage one, not just work inside it
Broad SaaS admin experience: Google Workspace, Slack, Zoom, Notion, and similar platforms; you've provisioned users, managed settings, and handled admin tasks across a modern SaaS stack
Familiarity with office technology: conference room AV setup and troubleshooting, Meraki or similar networking equipment, common peripherals
Experience supporting onboarding and offboarding workflows end to end
Technical fluency: comfortable in SaaS platforms, macOS, and basic identity and access management tasks (provisioning, deprovisioning, group management)
AI-forward mindset: you use AI tools to work faster, handle volume more intelligently, and improve the support experience
Process-oriented: you notice what's inefficient and want to fix it
Clear communicator: employees trust you and know their issues are being handled

BONUS POINTS IF YOU

Experience with Serval ITSM, either launching it or working within it day to day
Experience at a fast-scaling startup where IT processes were being built out
Familiarity with Okta or similar identity platforms at a user/admin level
Experience building workflows or automations in an ITSM or similar platform
Exposure to broader automation tooling

WHY THIS ROLE

You'll handle the most visible function in IT and have a real hand in shaping how it works. Clay is an AI-forward company and this role reflects that - we're building a helpdesk that runs well and gets smarter over time. If you want to do solid IT support work at a fast-moving company and help build the process that makes it scale, this is a good fit.

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