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Added 3 mins ago
Data Solutions Engineer
Holland & Knight LLP
United States
The Data Solutions Engineer supports the development and management of the Firm’s data warehouse / lakehouse, data analytics platforms, and related processes. This role contributes to the…
Added 6 mins ago
Lead AI/ML Ops Engineer
Lincoln Financial
Radnor, PA
…position leads the development of scalable engineering patterns, automation, controls, and operating standards that enable models, pipelines, agents, and shared AI services to be deployed…
Added 6 mins ago
Lead Identity Infrastructure Engineer
Lincoln Financial
Greensboro, NC
The position is for a Lead Identity Infrastructure Engineer with experience designing, managing, securing, monitoring and supporting enterprise identity infrastructure, with primary…
Added 6 mins ago
Sr AI/ML Ops Engineer
Lincoln Financial
Radnor, PA
…service-level and operational readiness practices, and builds automation that strengthens release quality, resiliency, recovery, capacity management, and cost control. Through close…
Added 7 mins ago
Sr. Manufacturing & Controls Engineer
Clarios, LLC
MO
A hands-on manufacturing engineer with strong controls and automation experience who can troubleshoot complex production equipment, lead technical projects, and collaborate effectively…
Added 1 hour ago
EG
Cloud Engineer
Eliassen Group
Little Rock, AR
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 1 hour ago
EG
Cloud Engineer
Eliassen Group
Jefferson City, MO
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 1 hour ago
C
Product Engineer
Conversion
San Francisco, CA
- $175,000 to $250,000 USD / year
Conversion is the agentic marketing automation platform for modern enterprises such as Plaid, ClickHouse, Webflow, and Productboard. Our platform lets growth teams run their entire…
Added 1 hour ago
EG
Cloud Engineer
Eliassen Group
Washington, DC
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 2 hours ago
BH
Intelligent Automation Engineer
BrightSpring Health Services
Louisville, KY
- $7.25 USD / hour
We're seeking an Intelligent Automation Engineer with strong hands-on expertise in UiPath, Microsoft Power Platform, Power BI, Copilot Studio, and Agentic AI. This role will design scalable…
Added 2 hours ago
EG
Cloud Engineer
Eliassen Group
Frankfort, KY
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 2 hours ago
Senior Project Engineering Manager
Kerry
Harrisonburg, VA
As a Senior Project Engineer, you’ll own high-impact capital projects from idea to start-up ($50K–$5MM) across Kerry’s Stocks & Broths manufacturing network in Harrisonburg, VA. This is a…
Added 2 hours ago
Senior Data Engineer (AWS & Databricks)
General Dynamics Information Technology
Fairfax, VA
…challenging projects and grow a rewarding career. The Senior Data Engineer will leverage their expertise with AWS Cloud and the Databricks platform to help the CMM Data Modernization and…
Added 2 hours ago
ENGINEER SOFTWARE 1
Huntington Ingalls Industries
Newport News, VA
Added 2 hours ago
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Technical Lead, Full-Stack Engineering – AI-Native Solutions
Guidehouse
MCLEAN, VA
- $113,000 to $188,000 USD / year
Engineer for performance, reliability, scalability, and maintainability; lead code reviews for your workstream and validate behavior through automated tests and representative workloads.
Added 2 hours ago
Senior AI Software Engineer
Wells Fargo
MCLEAN, VA
We are seeking an Senior AI Engineer to help design, build, and deliver next-generation AI-enabled applications and agentic systems. This role combines hands-on engineering across frontend…
Added 2 hours ago
OPIR Systems Engineer
BOOZ, ALLEN & HAMILTON, INC.
Chantilly, VA
As a OPIR Systems Engineer on our team, you'll translate your customer's IT needs and future goals into a plan by crafting and managing emerging satellite architectures for national…
Added 2 hours ago
EG
Senior Firewall, VPN & DMZ Network Engineer
Eliassen Group
Norfolk, VA
- $70 to $80 USD / hour
Our client seeks a Firewall, VPN, and DMZ Network Engineer to support the SMIT program for the United States Navy. The role focuses on designing, implementing, and maintaining network…
Added 2 hours ago
Zero Trust Engineer, Lead
BOOZ, ALLEN & HAMILTON, INC.
McLean, VA
…execute its mission at speed and scale. As a senior Zero Trust Engineer lead, you will serve as a strategic leader responsible for shaping, governing, and advancing enterprise-wide security…
Added 2 hours ago
EG
Cloud Engineer
Eliassen Group
Richmond, VA
- $70 to $88 USD / hour
Our client seeks a senior Cloud Engineer to own and stabilize a legacy GCP and Azure footprint while assisting with conversions and decommissioning. The role will support automation efforts…
Added 3 hours ago
Cloud, Deployment & DevSecOps Engineer
Nominal
NY · WA
…cloud engineering, and who would rather build guardrails and automation that engineers adopt than review from the sidelines. You’ll shape which security problems we take on and in what…
Added 5 hours ago
TT
Forward Deployed Strategist
True Talent Solutions Partners
San Francisco or New York City
- $160,000 to $250,000 USD / year
Lead strategic enterprise deployments for an AI automation company, connecting customer goals, commercial strategy, and delivery. You will guide complex implementations from pilot through…
Added 5 hours ago
Senior Software Engineer, Network Platform Security
Cisco
Milpitas, CA
Join the Infrastructure Engineering team as a Software Engineer and help redefine how networking problems are solved. You will develop innovative software for next-generation networking…
Added 5 hours ago
Senior Data Engineer, Network Platform
Cisco
San Jose, CA
Added 5 hours ago
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Electrical Engineer Manager
Pfizer
Groton, CT
- $99,200 to $165,400 USD / year
…position partners with Utilities Operations, Maintenance, Digital/Automation, and Site Leadership to advance energy strategies, reduce demand, and modernize infrastructure through…

Clay Labs

IT Support Engineer

San Francisco, CA, United States

$130,000 to $160,000 USD / year

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Job details

Pay: $130,000 to $160,000 USD / year
Posting language: English
Posted: Nov 2, 2026

Original job description

ABOUT CLAY

AI is unleashing the biggest wave of company creation in history. Clay's mission is to be the engine those companies use to grow to their full potential.

Clay predicts the next best action for your business and then helps you take it. We started by aggregating the best data for B2B companies. Then, we built the infrastructure to run any personalized campaign on top of it, including emails, ads, landing pages, and workflows that make reps more productive. Now, we're building agents that can help grow your company for you. We're already helping thousands of customers - including Anthropic, OpenAI, Google, and Visa - go to market with unique data, signals, and AI research.

In 2026, we raised a $115M Series D https://www.linkedin.com/safety/go/?url=https%3A%2F%2Fwww.nytimes.com%2F2026%2F09%2F09%2Fbusiness%2Fdealbook%2Fclay-ai-fundraising.html%3Fsmid%3Durl-share%26unlocked_article_code%3D1._1A.E5rN.MeYsbgEsUKbB&urlhash=XS4q&mt=4bpSf4a8omAKuAHqAqZx6C11QpbLK_QwIhSV7gSf4Wf9aywPF_KBSiX9IkWE1AhXBEjPH8mK6fAEN7CMFlpvo0lPAtKRjs-dhgzYqHiVKUMCRtw0jScFgxWCRRfYs4HCX0YL9L6PCQz-edBLinvRdU_TaVUL2dA3&isSdui=true&lipi=urn%3Ali%3Apage%3Ad_flagship3_feed%3BoQmIsufoRJm7X2HC5Rqd%2Fw%3D%3D at $7.1B Valuation led by Wellington - and are on track to cross $200M in revenue this quarter. We also launched a $1M Scholarship fund for GTME Education.

Some things to know about us:

Our community http://community.clay.com includes 17,000+ customers, 200+ integration partners, 125+ agencies, 50+ Clay clubs https://luma.com/claylive, and 30k members on Slack.
Our culture https://nextplayso.substack.com/p/spotlight-clay is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.
All employees can work with world-class coaches who specialize in creativity, management, and more.
Our operating principles - including negative maintenance and non-attached action - guide our work. Read more about them here https://cdn.prod.website-files.com/61477f2c24a826836f969afe/685d83a71452245cc1129791_4d770abfd83e276ec15315a2e06945bd_Clay2025_OperatingPrinciples.pdf.
Read about us in the NYT https://www.nytimes.com/2025/08/05/business/dealbook/clay-ai-marketing-fundraise.html, Forbes http://google.com/search?q=forbes+clay&rlz=1C5OZZY_enUS1155US1155&oq=forbes+clay&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQABiABDIHCAIQABiABDIHCAMQABiABDIHCAQQABiABDIHCAUQABiABDIHCAYQABiABDIHCAcQABiABDIHCAgQABiABDIHCAkQABiABNIBBzkzM2owajSoAgOwAgHxBVAe8UAxJx_p&sourceid=chrome&ie=UTF-8, First Round Review https://review.firstround.com/podcast/inside-clays-unconventional-path-to-1-25b/, and more https://www.clay.com/press.

Hear from our employees directly on our Glassdoor https://www.glassdoor.com/Overview/Working-at-Clay-EI_IE9850794.11,15.htm page!

ABOUT THE ROLE

Clay is scaling fast and the IT function is new. The IT Support Team will be the first point of contact for requests, the team that keeps the queue moving, and a key partner to the Head of IT in building out how the helpdesk operates.

The core of the support engineer role is service delivery: triaging incoming requests, resolving issues quickly, and making sure employees get reliable, responsive support. Alongside that, you'll work closely with the Head of IT to configure workflows and build process in our AI-powered ITSM platform, so the function gets more efficient as Clay grows.

This is a good fit if you take pride in running a clean queue, communicate clearly with employees, and are genuinely interested in building better process, not just executing it.

What You’ll Do (Job Responsibilities)

Be the face of IT at Clay. Triage and resolve incoming requests across access, software provisioning, onboarding and offboarding, hardware support, and general helpdesk needs. Employees should feel like IT is fast, reliable, and easy to work with.
Own onboarding and offboarding execution. Provision and deprovision accounts, coordinate hardware, and make sure new hires are set up from day one and departing employees are fully off-boarded without gaps.
Help build the helpdesk function. Partner with the Head of IT to configure and improve our ITSM platform - define request categories, build intake workflows, and manage queues as the function takes shape and scales.
Keep the office running. Support conference room AV, networking equipment, peripherals, and general office tech so employees can do their best work without technology getting in the way.
Administer the SaaS stack. Manage day-to-day administration across Google Workspace, Slack, Zoom, Notion, and other core tools - provisioning users, managing settings, and keeping things clean.
Handle hardware logistics. Coordinate device provisioning, shipping, receiving, and basic asset tracking so employees have what they need when they need it.
Build process, not just runbooks. Document what you own, identify patterns in incoming requests, and flag opportunities to improve or automate recurring work. The goal is a helpdesk that gets smarter over time.

What You’ll Bring

3 to 5 years in IT support, helpdesk, or a closely related role
Strong service delivery instincts; you prioritize well, keep queues clean, and close requests with clear communication
Hands-on experience with ITSM platforms; you understand how to configure and manage one, not just work inside it
Broad SaaS admin experience: Google Workspace, Slack, Zoom, Notion, and similar platforms; you've provisioned users, managed settings, and handled admin tasks across a modern SaaS stack
Familiarity with office technology: conference room AV setup and troubleshooting, Meraki or similar networking equipment, common peripherals
Experience supporting onboarding and offboarding workflows end to end
Technical fluency: comfortable in SaaS platforms, macOS, and basic identity and access management tasks (provisioning, deprovisioning, group management)
AI-forward mindset: you use AI tools to work faster, handle volume more intelligently, and improve the support experience
Process-oriented: you notice what's inefficient and want to fix it
Clear communicator: employees trust you and know their issues are being handled

BONUS POINTS IF YOU

Experience with Serval ITSM, either launching it or working within it day to day
Experience at a fast-scaling startup where IT processes were being built out
Familiarity with Okta or similar identity platforms at a user/admin level
Experience building workflows or automations in an ITSM or similar platform
Exposure to broader automation tooling

WHY THIS ROLE

You'll handle the most visible function in IT and have a real hand in shaping how it works. Clay is an AI-forward company and this role reflects that - we're building a helpdesk that runs well and gets smarter over time. If you want to do solid IT support work at a fast-moving company and help build the process that makes it scale, this is a good fit.

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