Application Support/Developer (IT Pro IV)

Job Summary Applications will be accepted until an adequate number of applications are received or the position is filled. This recruitment may be closed at any time after the first review date.

The successful candidate will be hired at the IT Professional IV level, step placement depending on related qualifications.

This position is within the Information Technology department and will be responsible and accountable for the development, configuration, maintenance, and support of database driven desktop and web applications based on requirements of various County departments. Key job responsibilities will include configuring, enhancing and managing new and existing software applications, and their integrations with other applications and systems; interacting with users to understand and document functional and technical requirements; writing reports, queries and stored procedures; managing user accounts, system security and configuration; evaluating storage consumption; tier 3 technical application support. Provides support and technical subject knowledge within project teams and customer groups.

This position is represented by the Information Technology Guild.

This position is available for remote work at a home office in WA and OR states only

Qualifications

Education and Experience:

Requires an Associate’s degree or certifications in computer science or a related field, and at least three (3) year of experience in the discipline of application/software support and new development, database administration, or a combination of experience in these disciplines. Project coordination, COTS application support, quality assurance, and leadership experience are desired. The degree must have been conferred by an institution of higher education and have National Recognition of Accrediting Agencies by the U.S. Secretary of Education. Must successfully pass a comprehensive background check.

All combinations of education, experience, and training that demonstrate the ability to perform the work will be considered.

Application Review – Incomplete applications will not pass the review; attaching a resume or referring to a resume does not substitute for a completed application. Candidates will be evaluated based on the content of their applications and those deemed most qualified will be invited to participate in the remainder of the selection process.

Cover Letter and Resume (Pass/Fail) – In addition to the Clark County application, applicants must submit a cover letter and resume detailing their experience in the areas mentioned above. Documents must be added to the Documents section of My Application. Please include the Recruitment Number in the file name (i.e., Cover Letter IRCxxxx.doc, Resume IRCXXXXX). Applications that do not include these documents will be incomplete and will not be considered.

Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.

Examples of Duties

The ideal candidate will have experience with several of the following:

• Experience in several of these programming languages/technologies: ASP.NET, C#, VB.NET, Visual Studio, .Net Framework, MVC, jQuery, HTML, AJAX, XML, CSS, and JAVASCRIPT, TFS, GIT
• Experience writing and integrating workflows using Python, PostgreSQL and/or Power Automate
• Experience using Microsoft SQL Server; strong proficiency in writing, optimizing, and troubleshooting T-SQL queries, stored procedures, functions and views
• Experience designing efficient database schemas, tables and relationships
• Experience setting up and managing secure file transfers using sFTP and SSH protocols and public/private key authentication
• Proficiency in writing automation scripts to schedule file transfers. Familiarity with tools such as PowerShell, Windows Task Scheduler, WinSCP and command-line clients
• Experience with data analysis workflows and RESTful API tools to aid in process improvement efforts
• Experience in modernizing backend services and identifying potential targets for additional improvement
• Experience working in and supporting an M365 environment including Teams, SharePoint and Microsoft productivity tools
• Experience developing in Microsoft Power Automate, Power Apps, and Power BI desired
• Experience developing and deploying AI agents a plus
• Experience supporting applications on Windows Server
• Experience with Assessment and Taxation processes, software and data models a plus
• Experience in SDLC process and application documentation, with DevOps repo and deployment a plus
• Experience supporting SaaS and PaaS solutions a plus
• Experience updating and managing code repositories
• Managing personal work in an Agile scrum team and experience with work planning tools like Jira a plus
• Basic Project Management, agile development, and ITIL background a plus
• Professional Certifications are desired
• Experience as a strong analytical and detail-oriented problem solver who excels at troubleshooting technical errors, analyzing system logs, and performing root cause analysis
• Ability to be highly successful working independently in a home office with a virtual team, or in an office environment as the job duties require
• Strong written and verbal communication, presentation and documentation skills
• Excellent customer service and interpersonal skills, including the ability to communicate and work with technical and non-technical staff

Ability to: lead and/or participate in systems analysis, design, and program planning; accurately identify and evaluate computer software needs and requirements; analyze data and develop logical solutions to complex programming problems; communicate clearly and concisely both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work; provide excellent customer service and interpersonal skills; prioritize tasks and meet deadlines.

Employment References may be conducted for the final candidates, including verification of education.

Finalists will be required to successfully pass a criminal history background check.

Salary Grade IT Guild.305

Salary Range $8,654.00 - $12,115.00- per month

Close Date Open Until Filled Equal Opportunity Employer Clark County is an equal opportunity employer committed to providing equal opportunity in employment, access, and delivery of all county services. Clark County’s Equal Employment Opportunity Plan is available at http://www.clark.wa.gov/human-resources/documents.

Employee Benefits and additional compensation Clark County provides regular full-time and part-time employees with a comprehensive benefits package which includes medical, vision and dental insurance, paid leave, flexible spending accounts, life insurance and long-term disability, retirement, and deferred compensation. Some types of employees in some positions and bargaining units might have different benefits and additional compensation. More specific benefit information for the different bargaining units can be found at https://clark.wa.gov/human-resources/employee-benefits. Also please refer to the specific bargaining unit contract for additional compensation at https://clark.wa.gov/human-resources/documents.

Retirement Information All Clark County employees must participate in a WASHINGTON STATE RETIREMENT SYSTEM PLAN (PERS, PSERS or LEOFF).Employee contributions begin the first day of work. Current contribution rates vary by plan but could range from 5% to 15% of gross pay, depending on the plan choice.

For additional information, check out the Department of Retirement Systems' web site here: http://www.drs.wa.gov/

If you are in need of ADA/Section 504 assistance for accommodations, please contact Human Resources at (564) 397-2456; Relay (800) 833-6388.