Founding Product Manager

FOUNDING PRODUCT MANAGER

Location: NYC (In-Person)

Compensation: Competitive salary + meaningful equity

Company: Claim Health

ABOUT CLAIM HEALTH

Claim Health is the AI Revenue Platform for Post-Acute Care. We unify fragmented systems, automate manual workflows, and enable real-time decision-making for post-acute care providers, bringing clarity and predictability to critical healthcare environments.

ABOUT THE ROLE

As our Founding Product Manager, you’ll play a key role in shaping the future of our platform. You’ll work at the intersection of customer needs and technical innovation - triaging feature requests, prioritizing what to build next, and launching new product lines that directly impact agency operations and outcomes. This is a hands-on role where you’ll collaborate closely with engineers and coding agents to turn insights and requirements into reality.

WHAT YOU’LL DO

• Serve as a primary point of contact for customers: gather feedback, triage feature requests, and identify emerging needs
• Prioritize customer requests and translate them into clear product requirements
• Work directly with engineers and coding agents to scope, build, and ship new features and products
• Drive the development of net new product lines that expand Claim Health’s impact
• Own the product lifecycle from concept to launch, ensuring high-quality delivery
• Collaborate with cross-functional teams - including support, customer success, and operations - to deliver seamless solutions
• Communicate product plans, progress, and roadmaps to customers and internal teams

WHAT WE’RE LOOKING FOR

• Experience working with customers in a product or engineering role (SaaS, healthcare, or related fields a plus)
• Strong ability to triage, prioritize, and define product requirements based on customer input
• Track record of collaborating with engineering teams and technical stakeholders
• Familiarity with coding agents, APIs, or automation technologies
• Analytical mindset, excellent problem-solving skills, and comfort with ambiguity
• Strong written and verbal communication skills
• High ownership, bias towards action, and attention to detail

WHY JOIN CLAIM HEALTH

• Direct impact on critical operations in a growing health tech platform
• Opportunity to drive new product lines from inception to launch
• Collaborative, low-ego, high-performance team
• Meaningful equity and influence over our company’s future
• Hard problems, fast pace, and a culture that values both rigor and creativity