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Night Shift Dispatcher

  • Atlanta, GA, United States

This opening has closed.

The original listing is kept below for reference.

Job details

Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

(Please note if you are viewing this posting on an external job board, unless specifically stated in the posting, the provided hourly/salary estimates may not be accurate as they are not provided by CKS.) We are seeking a reliable and detail-oriented Night Shift Dispatch Coordinator to serve as the primary point of contact for drivers and overnight operations. This role is responsible for supporting drivers, coordinating equipment resources, addressing time-sensitive transportation issues, and ensuring smooth communication between drivers, maintenance personnel, and company leadership during overnight hours. The ideal candidate thrives in a fast-paced environment, demonstrates strong problem-solving skills, and can effectively manage multiple priorities while maintaining a high level of customer service and operational efficiency.

Key Responsibilities

  • Serve as the first point of contact for driver questions, concerns, and operational issues.
  • Locate and coordinate trailer assignments for drivers as needed.
  • Verify pickup paperwork for completeness and accuracy.
  • Coordinate and contact roadside assistance providers in a timely manner when equipment issues occur.
  • Reassign tractors and equipment to drivers when operational issues arise.
  • Verify and review orders within BC system when discrepancies or issues occur.
  • Provide coverage for night yard driver call-outs, absences, and vacation periods as needed.
  • Coordinate with the company maintenance shop regarding second-shift and overnight repair needs.
  • Serve as the primary overnight company contact and communicate significant operational issues to management.
  • Assist drivers with time-sensitive situations, including production delays, waiting times, and schedule adjustments.
  • Maintain accurate records of driver communications, equipment assignments, and operational issues.
  • Ensure compliance with company policies, safety standards, and transportation regulations.
  • Cover for night yard driver call outs and vacations as needed

Qualifications

  • Valid Class A License
  • Valid DOT Card
  • Clean driving record
  • Previous dispatch, transportation, logistics, or fleet operations experience preferred.
  • Strong communication and interpersonal skills.
  • Ability to make sound decisions under pressure.
  • Excellent organizational and multitasking abilities.
  • Proficiency with transportation management systems, dispatch software, and Microsoft Office applications.
  • Ability to work independently with minimal supervision.
  • Knowledge of trucking operations, equipment, and DOT regulations preferred.
  • High school diploma or equivalent required.

What’s In it for You?

  • Stable, growing organization with opportunity for future advancement of qualified candidates if successful in supervisory assignments
  • Competitive pay based on experience and qualifications
  • Paid vacation, sick days, and bonus after eligibility period met
  • Excellent medical, dental, and vision benefits at modest employee contributions
  • 401k participation with Company matching contributions upon completion of the first 30 days of service.

8:00pm-5:00am

More about this job

Skills

  • Communication skills
  • Problem solving
  • Customer service
  • Regulatory compliance
  • Logistics
  • Interpersonal skills
  • Multitasking
  • Microsoft Office
  • Work independently

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