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Added 2 mins ago
Cybersecurity Analyst II
The University of Texas at Austin
United States
…organizational systems, networks, and data. Reporting to the Manager of Enterprise IT Security and Operations, this role emphasizes program design, documentation, and continuous improvement…
Added 4 mins ago
Systems Administrator II - ServiceNow
Ameriprise Financial Inc
Minneapolis, MN
…longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique…
Added 5 mins ago
Field Controls Technician-Georgetown, Tx
Control Panels USA
Georgetown, TX
Review assigned scope of work with project manager prior to working in the field
Added 7 mins ago
Snr Manufacturing Engineer
Tenneco
Cambridge, OH
…robotics, controls, and process systems. Coordinate and execute new program launches, EWR’s and ECN’s with Engineering Manager. Lead cross-functional teams in Tenneco P3 Operating system…
Added 10 mins ago
Systems Operations Manager - Platform Front Line
Wells Fargo Bank, N. A.
CHANDLER, AZ · CHARLOTTE, NC
Wells Fargo is seeking a Systems Operations Manager to lead a Platform Front Line team responsible for the support and delivery of File Transmission technology services.
Added 10 mins ago
Manager, HR Solution Architect
Deloitte
Saint Louis, MO
…commercially sound, delivery-ready HR managed-services solutions. As a Manager, HR Solution Architect, you will combine operational modeling, market insight, technology enablement, and…
Added 10 mins ago
Manager, HR Solution Architect
Deloitte
Kansas City, MO
…commercially sound, delivery-ready HR managed-services solutions. As a Manager, HR Solution Architect, you will combine operational modeling, market insight, technology enablement, and…
Added 11 mins ago
R-565033 Software Engineer Senior Manager - Cross Channel Banker Platform
Wells Fargo Bank, N. A.
COLUMBUS, OH
Wells Fargo is seeking a forward-thinking, hands-on Software Engineering Senior Manager to lead the modernization of our banker-facing servicing platforms. This role will operate in an…
Added 12 mins ago
Infrastructure Engineering Manager (Mainframe Database)
Wells Fargo Bank, N. A.
CHANDLER, AZ · CHARLOTTE, NC · MINNEAPOLIS, MN
Wells Fargo is seeking an Infrastructure Engineering Manager (Mainframe Database) to lead teams responsible for Db2 and IMS database engineering, infrastructure, administration, and…
Added 12 mins ago
Financial Reporting Senior Manager
Wells Fargo Bank, N. A.
NY
Wells Fargo is seeking a Financial Reporting Senior Manager to join the Corporate & Investment Banking (CIB) Controllers organization. This role will be part of an eight-person team…
Added 13 mins ago
Associate Executive Specialist
B10 Wells Fargo Bank, N. A.
IRVINE, CA
Work within manager guidance while developing knowledge of the supported function and its priorities
Added 14 mins ago
Software Engineer II
Western Governors University
Salt Lake City, UT
Experience equivalency is at the discretion of the hiring manager.
Added 14 mins ago
Software Engineer II
Western Governors University
Salt Lake City, UT
Experience equivalency is at the discretion of the hiring manager.
Added 15 mins ago
Senior Compensation Partner- AI Enablement & Integration
WGU Corporation
Salt Lake City, UT
Leads the team in advancement of compensation intelligence capabilities, leveraging data, automation, artificial intelligence, and predictive analytics to enhance decision-making, improve…
Added 15 mins ago
Cash Receipts Supervisor
Yusen Logistics
Franklin, TN
Enforce cash management policies and procedures and recommend automation or process changes that improve efficiency, accuracy, and internal controls.
Added 15 mins ago
Application System Manager
Yusen Logistics
Compton, CA
Experience with Microsoft SSRS, Management Reporter, Solver, Treasury Automation Suite
Added 16 mins ago
WC
Manager, Software Development
WP Company LLC
United States
- $144,600 to $241,100 USD / year
The Washington Post is seeking a Manager, Software Development to lead the engineering team responsible for our iOS app, the foundation for personalization, ads, sections, articles, App…
Added 17 mins ago
Sales Intern
The Kendall Group, Inc.
Wabash, IN · Warsaw, IN
This unique program allows individuals the opportunity for direct exposure to foundational Sales principles and work alongside Sales professionals. Our internship program is designed to…
Added 18 mins ago
Network Administrator 3
United Launch Alliance
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Knowledge of automation or scripting (Python, Ansible, PowerShell) for network tasks
Added 20 mins ago
Program Manager - Admin II
Civil Recruit
San Diego, CA
As a Talent Transformation Program Manager, you'll be the single point of accountability for enablement inside a small number of strategic enterprise customers that have made a significant…
Added 25 mins ago
Information Technology Group Leader
UChicago Argonne, LLC
Lemont, IL
Establishes, implements, and maintains a comprehensive and effective cyber/computer security program to protect the APS information and information technology assets.
Added 25 mins ago
ON
Trust Service Center Mgr, Sr
Old National Bank
Minneapolis, MN
- $81,700 to $165,100 USD / year
…offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee…
Added 29 mins ago
LS
Database Administrator Enterprise Data Engineer
Leyden Solutions Inc
Columbia, SC
- $50 to $65 USD / hour
Reports to the Program Manager, Chief Information Officer, Data Architect, or designated technical lead.
Added 33 mins ago
TS
Senior Computational Scientist / Engineer, Trajectory Simulation
Triton Systems, Inc.
Chelmsford, MA
- $120,000 to $150,000 USD / year
…academic and industry collaborators, and work closely with a program manager to plan and execute project objectives that directly contribute to national security supporting the Department…
Added 33 mins ago
C
IT Manager / Senior Manager, Technology & Innovation
CSL-Consulting
Boston, MA
- $100,000 to $160,000 USD / year
The IT Manager / Senior Manager, Technology & Innovation ensures CSL’s technology is ready for where the company is going. This leader keeps day-to-day technology running reliably while…

Civil Recruit

Program Manager - Admin II

San Diego, CA, United States

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Job details

Posting language: English

Original job description

Summary

As a Talent Transformation Program Manager, you'll be the single point of accountability for enablement inside a small number of strategic enterprise customers that have made a significant investment in Databricks training.

Think of the role as the training equivalent of an account executive. Once a customer invests in training, you make sure they use what they bought, see the value, and come back for more. You'll own each customer's enablement program end to end: the learning plan, the operating cadence, use of their training investment, the insights gathered along the way, and the next training opportunity.

You'll work alongside the Databricks account team (account executives, solutions architects and professional services) and coordinate our instructors, curriculum, certification and training operations teams to deliver.

Responsibilities

Drive customer engagement

Run the operating cadence with the customer and the account team: weekly check-ins, monthly reviews and quarterly business reviews
Identify and build a relationship with an executive training sponsor at the customer early in the engagement
Share clear, regular status updates covering progress, what's next, and any risks, each with a recommended solution

Own the learning plan and its delivery

Turn each customer's training investment into a structured, time-bound learning plan by role and skill level, tied to the customer's business priorities and use cases
Track what's been purchased, used and scheduled, and make sure training is used on time rather than left to expire
Secure delivery capacity (instructors, dates, lab environments, travel) ahead of time against the plan

Capture technical context

Run discovery deep enough to understand what the customer's teams are building, which tools they use, and where their skill gaps are
Produce hand-off summaries that a solutions architect or instructor can act on without another meeting

Turn training into customer insight

Make sure the account team receives a summary after every training session covering attendance, use cases, blockers, new teams and suggested next steps
Share important signals with the account team quickly, along with a recommended next step

Grow the partnership

Work with the account team to map the customer's use cases and proactively recommend where training would speed adoption or reduce support issues
Identify and drive training expansion and renewal opportunities through to close, backed by a clear training proposal
Get involved before new training agreements are signed to confirm scope, formats, lab needs, travel and success measures, so there are no surprises later

Help us scale

Use AI and automation to improve how we plan, deliver and report on training
Bring customer feedback to our curriculum, product, delivery and operations teams to improve the enablement experience

How You'll Work with the Team

A Customer Enablement Architect leads the commercial strategy and the initial training agreement for each customer.
Once the customer commits to a significant training investment, you take ownership of the program: delivery, utilization, expansion and renewal.
You'll keep the wider team informed with regular updates while running your customers' programs independently.

How Success Is Measured

Learner growth: more people at each customer actively building skills on Databricks
Utilization: purchased training used on schedule and in full by the end of the term
Training coverage: customers reaching target levels of trained and certified users
Growth: training expansion and renewal opportunities you identify and help close
Customer value: customer satisfaction and measurable outcomes tied to the customer's goals

In your first 90 days, you'll have a regular cadence running with each customer, training usage on plan, measurable learner growth, and at least one new training opportunity identified with the account team.

Requirements

8+ years in program management, customer success, account management or training, with a track record of high-touch engagements with enterprise customers
1+ years in data, analytics, AI or cloud
Proven ability to own a portfolio of customers, drive outcomes across many teams, and move forward without waiting for direction
Strong commercial instincts: able to spot opportunities and take them to close with an account team
Technical enough to run credible discovery on a modern data and AI platform (data engineering, SQL and BI, streaming, data governance, machine learning and generative AI). You're not expected to deliver hands-on training.
Executive presence with customer learning leaders and business sponsors; comfortable leading kickoffs and business reviews
Data-driven: you report with numbers (learners, utilization, enrollments, satisfaction, pipeline), not anecdotes
Fast, clear communicator: same-day follow-ups, no surprises, and a solution with every problem
Comfortable with ambiguity and building a new program from the ground up

Nice to Have

Experience in a training, enablement or learning business, in either sales or delivery
Experience with public-sector procurement and delivery
A Databricks certification, or willingness to earn one within the first 90 days

Skills

AI or cloud
customer success
account management

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