Jobs in the United States

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Added 22 mins ago
Product Manager, Principal, Agile Lead
BSC
Long Beach, CA · CA · El Dorado Hills, CA · Lodi, CA · Oakland, CA · Rancho Cordova, CA · Redding, CA · San Diego, CA · Woodland Hills, CA
Reporting to the Senior Manager, the Product Manager, Principal, Agile Lead is the neutral execution and agile leader for the Member Engagement Model (MEM) Pod. The Member Engagement Model…
Added 31 mins ago
WU
Laboratory Animal Technician II - Comparative Medicine
Washington University in St Louis
United States
- $16.67 to $24.4 USD / hour
Animal Care Learning Program - Purina Institute, Animal Care Learning Program within 6 months - Purina Institute, Assistant Laboratory Animal Technician (ALAT) - American Association for…
Added 33 mins ago
Intern - Highways, Roads, & Streets - MI/OH/GA
Spicer Group Inc.
Saginaw, MI · Manistee, MI · Byron Center, MI · Dundee, MI · East Lansing, MI · Bingham Farms, MI · Cumming, GA · New Philadelphia, OH · Independence, OH
…exposure to roadway projects and helps you connect classroom learning with practical applications through office assignments and supervised field…
Added 44 mins ago
Counsel II - Insurance & Agency Operations
Erie Insurance
Erie, PA
Career development. Including a tuition reimbursement program for higher education and industry designations.
Added 44 mins ago
Data & Analytics Specialist I/II
Erie Insurance
Erie, PA
Career development. Including a tuition reimbursement program for higher education and industry designations.
Added 44 mins ago
Technical Support Representative II
Rheem
Roswell, GA · Montgomery, AL
…recommendations, repair guidance and participation in the Factory Start up program for large installations of company…
Added 45 mins ago
PROGRAM ADMINISTRATOR - SES - 64001606
State of Florida
TALLAHASSEE, FL
Working Title: PROGRAM ADMINISTRATOR - SES - 64001606
Added 47 mins ago
GOVERNMENT OPERATIONS CONSULTANT II - 64002750 1 1 1
State of Florida
TALLAHASSEE, FL
…provision of technical assistance for the USDA Child Care Food Program administered by the Bureau of Child Care Food Programs (CCFP). The incumbent in this position will be required to…
Added 47 mins ago
GOVERNMENT OPERATIONS CONSULTANT II - 64001559
State of Florida
FT MYERS, FL
Monitors and reviews Child Care Food Program contractors' program compliance as required within a defined geographic region of Florida, completing written reports within required…
Added 48 mins ago
S
STUDENT-Audio Visual Technical Assistant
Student
Ithaca, NY
- $16.25 USD / hour
Ithaca College’s student employment program offers meaningful experiential learning opportunities that develop transferable skills sought by employers across various industries. These…
Added 1 hour ago
Phase II Program Manager
KUMC University of Kansas Medical Center
Salina, KS
…educational needs of the KUSM-Salina campus, helping to foster a learning environment that promotes student success. The position manages Phase II medical education programs, including…
Added 1 hour ago
Program Manager - Admin II
Civil Recruit
San Diego, CA
As a Talent Transformation Program Manager, you'll be the single point of accountability for enablement inside a small number of strategic enterprise customers that have made a significant…
Added 1 hour ago
Senior Systems Specialist, Chargemaster (Onsite, Hybrid, Remote)
Northbay
Fairfield, CA
Escalates issues to the Manager, Revenue Integrity, as appropriate.
Added 1 hour ago
N
Population Health RN Inpatient Case Manager - NBAX (Full Time, Day)
Northbay
Fairfield, CA
- Full-time
At Northbay Health, the Population Health RN Inpatient Case Manager (PHRNICM) is responsible for providing complex case management (CCM) to diverse groups of high-risk capitated…
Added 1 hour ago
N
Population Health RN Inpatient Case Manager - NBMC (Full Time, Day)
Northbay
Fairfield, CA
- Full-time
At Northbay Health, the Population Health RN Inpatient Case Manager (PHRNICM) is responsible for providing complex case management (CCM) to diverse groups of high-risk capitated…
Added 1 hour ago
Ambulatory Professional Fee and Hospitalist Coder (On-Site, Hybrid, Remote)
Northbay
Fairfield, CA · Napa, CA
Collaborates with the Clinical Documentation Integrity (CDI) program as needed.
Added 1 hour ago
Simulation Center Technician (Per Diem, Variable)
Northbay
Fairfield, CA
…to facilitate low and high-fidelity human patient simulated learning at all levels. The Simulation Center Technician I assists with the operations and maintenance of the simulation…
Added 1 hour ago
Chief Fleet Officer, Operations Manager II
Mayor and City Council of Baltimore
United States
Oversees the City’s Master Lease program to optimize fleet utilization and lifecycle replacement.
Added 1 hour ago
Medical Assistant II-Float
HMI HSHS Medical Group, Inc.
Mt. Zion, IL
…and mentor within the service area. Works closely with the manager to plan, implement, and facilitate the work activity of the area to accomplish goals and objectives. The Medical Assistant…
Added 1 hour ago
U
Perinatal Sonographer (MFM), Full-Time Days
UCM
Harvey, IL · IL
- Full-time
Reports equipment needing repair to Manager/Supervisor immediately
Added 1 hour ago
Accountant II
Ally Bank
Detroit, MI
…office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work…
Added 1 hour ago
IT
Production Controller II
INDUS Technology, Inc.
Norfolk, VA
- $25.39 USD / hour
INDUS is a 100% employee-owned government services provider delivering engineering, IT, cybersecurity, program management, logistics, and data analytics solutions to federal customers.
Added 2 hours ago
Associate Director, DevSecOps Architect
S&P Global
Princeton, NJ
…management platforms such as HashiCorp Vault or AWS Secrets Manager, network security, and vulnerability management in regulated or enterprise-scale…
Added 5 hours ago
STINGRAI Vessel Acquisition & Modernization Program Manager - 31065
Huntington Ingalls Industries
McLean, VA
The Senior Program Manager, Vessel Acquisition & Modernization is responsible for leading the acquisition, new construction, conversion, modernization, and delivery of Military Sealift…
Added 5 hours ago
Information Systems Security Officer
GovCIO
Richmond, VA
Collaborate with technical and non-technical personnel to review systems, gather evidence, and communicate security requirements to system owners and program leadership

Civil Recruit

Program Manager - Admin II

San Diego, CA, United States

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Job details

Posting language: English

Original job description

Summary

As a Talent Transformation Program Manager, you'll be the single point of accountability for enablement inside a small number of strategic enterprise customers that have made a significant investment in Databricks training.

Think of the role as the training equivalent of an account executive. Once a customer invests in training, you make sure they use what they bought, see the value, and come back for more. You'll own each customer's enablement program end to end: the learning plan, the operating cadence, use of their training investment, the insights gathered along the way, and the next training opportunity.

You'll work alongside the Databricks account team (account executives, solutions architects and professional services) and coordinate our instructors, curriculum, certification and training operations teams to deliver.

Responsibilities

Drive customer engagement

Run the operating cadence with the customer and the account team: weekly check-ins, monthly reviews and quarterly business reviews
Identify and build a relationship with an executive training sponsor at the customer early in the engagement
Share clear, regular status updates covering progress, what's next, and any risks, each with a recommended solution

Own the learning plan and its delivery

Turn each customer's training investment into a structured, time-bound learning plan by role and skill level, tied to the customer's business priorities and use cases
Track what's been purchased, used and scheduled, and make sure training is used on time rather than left to expire
Secure delivery capacity (instructors, dates, lab environments, travel) ahead of time against the plan

Capture technical context

Run discovery deep enough to understand what the customer's teams are building, which tools they use, and where their skill gaps are
Produce hand-off summaries that a solutions architect or instructor can act on without another meeting

Turn training into customer insight

Make sure the account team receives a summary after every training session covering attendance, use cases, blockers, new teams and suggested next steps
Share important signals with the account team quickly, along with a recommended next step

Grow the partnership

Work with the account team to map the customer's use cases and proactively recommend where training would speed adoption or reduce support issues
Identify and drive training expansion and renewal opportunities through to close, backed by a clear training proposal
Get involved before new training agreements are signed to confirm scope, formats, lab needs, travel and success measures, so there are no surprises later

Help us scale

Use AI and automation to improve how we plan, deliver and report on training
Bring customer feedback to our curriculum, product, delivery and operations teams to improve the enablement experience

How You'll Work with the Team

A Customer Enablement Architect leads the commercial strategy and the initial training agreement for each customer.
Once the customer commits to a significant training investment, you take ownership of the program: delivery, utilization, expansion and renewal.
You'll keep the wider team informed with regular updates while running your customers' programs independently.

How Success Is Measured

Learner growth: more people at each customer actively building skills on Databricks
Utilization: purchased training used on schedule and in full by the end of the term
Training coverage: customers reaching target levels of trained and certified users
Growth: training expansion and renewal opportunities you identify and help close
Customer value: customer satisfaction and measurable outcomes tied to the customer's goals

In your first 90 days, you'll have a regular cadence running with each customer, training usage on plan, measurable learner growth, and at least one new training opportunity identified with the account team.

Requirements

8+ years in program management, customer success, account management or training, with a track record of high-touch engagements with enterprise customers
1+ years in data, analytics, AI or cloud
Proven ability to own a portfolio of customers, drive outcomes across many teams, and move forward without waiting for direction
Strong commercial instincts: able to spot opportunities and take them to close with an account team
Technical enough to run credible discovery on a modern data and AI platform (data engineering, SQL and BI, streaming, data governance, machine learning and generative AI). You're not expected to deliver hands-on training.
Executive presence with customer learning leaders and business sponsors; comfortable leading kickoffs and business reviews
Data-driven: you report with numbers (learners, utilization, enrollments, satisfaction, pipeline), not anecdotes
Fast, clear communicator: same-day follow-ups, no surprises, and a solution with every problem
Comfortable with ambiguity and building a new program from the ground up

Nice to Have

Experience in a training, enablement or learning business, in either sales or delivery
Experience with public-sector procurement and delivery
A Databricks certification, or willingness to earn one within the first 90 days

Skills

AI or cloud
customer success
account management

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