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Director, Rail Vehicle Maintenance
CapMetro Corporate
Austin, TX
…strategic direction for CapMetro rail vehicle (fleet) maintenance operations, ensuring safe, reliable, and efficient revenue and non-revenue rail vehicle service. This role has full…
Added 2 mins ago
TT
Product Manager, Supply Chain
True Talent Solutions Partners
Los Angeles, CA
- $175,000 to $200,000 USD / year
…procurement workflows into practical software that improves…
Added 2 mins ago
Hazardous Materials Regulatory Mgr
Harcros Chemicals Inc
United States
The Hazardous Material Regulatory Manager ensures the safe storage, handling, packaging, and transportation of hazardous materials and dangerous goods in compliance with 49 CFR, IATA, and…
Added 2 mins ago
Snr Manufacturing Engineer
Tenneco
Cambridge, OH
…operational excellence for the ceramics facility. Apply expert-level engineering principles, data-driven decision-making, and cross-functional leadership to improve safety, quality, cost,…
Added 3 mins ago
Field Service Engineer
Technology Service Corporation
Sierra Vista, AZ
…satisfy direct customer projects aligned with the Division Manager's and Operations Manager’s objectives. This position will satisfy Field Service Engineering responsibilities on site…
Added 4 mins ago
Manager, Project Procurement (New Gas Generation and Renewables)
AMS Ameren Services
St. Louis, MO
The Manager, Project Procurement (New Gas Generation and Renewables) is a specialized leadership role that oversees and leads a team of professional employees responsible for procurement…
Added 4 mins ago
ZZ
Senior Product Manager
ZINC Zillow, Inc.
Remote, United States
- $144,100 to $242,300 USD / year
As a Senior Product Manager for Elevate, you will lead revenue-generating media and advertising products across three areas: audience targeting, media reporting and measurement. You will…
Added 4 mins ago
ZZ
Senior Product Manager, Agent CRM
ZINC Zillow, Inc.
Remote, United States
- $144,100 to $242,300 USD / year
…AI-native product team that ships often and works closely with engineering, design, data science and partner teams across the company. PMs here lean heavily on Claude Code, Codex, Replit…
Added 6 mins ago
Principal Strategic Lead
Pacific Gas And Electric Company
Oakland, CA
Bachelor’s degree in Economics, Statistics, Mathematics, Business, Finance, Sociology, Policy, Engineering, Physics or other related fields or equivalent work experience
Added 6 mins ago
Systems Operations Manager - Platform Front Line
Wells Fargo Bank, N. A.
CHANDLER, AZ · CHARLOTTE, NC
Wells Fargo is seeking a Systems Operations Manager to lead a Platform Front Line team responsible for the support and delivery of File Transmission technology services.
Added 6 mins ago
AA
Aircraft-On-Ground (AOG) Response Specialist
Alaska Airlines
WA-SeaTac
- $78,300 to $149,800 USD / year
Manage arrival time for materials to the Maintenance Operations Manager on duty and immediately report any change of status which will affect aircraft ready time (ETR).
Added 6 mins ago
Account Manager
Brooks Automation US LLC
Remote, United States
Being an Account Manager for Precise Automation, a Brooks Automation division, is an exciting and dynamic role managing, selling to and growing sales to our controls and cobot OEMs.
Added 7 mins ago
PC
Wastewater Treatment Plant Manager
Pima County
Tucson, AZ
- $96,200 to $144,289 USD / year
…seeking candidates for the position of Wastewater Treatment Plant Manager. This high-level position is responsible for overseeing the management, operations and maintenance of wastewater…
Added 8 mins ago
Project Manager
City of Tucson
United States
…collection, and verification of asset condition; coordinates with operations, maintenance, engineering, contractors, and technical…
Added 8 mins ago
Infrastructure Engineering Manager (Mainframe Database)
Wells Fargo Bank, N. A.
CHANDLER, AZ · CHARLOTTE, NC · MINNEAPOLIS, MN
Wells Fargo is seeking an Infrastructure Engineering Manager (Mainframe Database) to lead teams responsible for Db2 and IMS database engineering, infrastructure, administration, and…
Added 8 mins ago
UHT - Equipment Management Technician (U)
UM Corp (Enterprise)
Miami, FL
…approved PPE as appropriate. Reroutes equipment to clinical engineering if functional test fails and/or if equipment is noticeably broken. Assists in the unloading and unpacking of…
Added 8 mins ago
Project Scheduler
Senesco Marine, LLC
North Kingstown, RI
Associate or bachelor’s degree in engineering, construction management, business, operations, project management, or related field.
Added 8 mins ago
Project Planner
Senesco Marine, LLC
North Kingstown, RI
Associate or bachelor’s degree in engineering, construction management, business, operations, supply chain, or a related field.
Added 8 mins ago
Senior Product Manager (Cloud Delivered Security Services)
Palo Alto Networks, Inc.
CA
As the Product Manager for Platformization of Cloud Delivered Security Services (CDSS), you will play a key role in driving effective security outcomes and simplifying operations for…
Added 10 mins ago
Software Engineer II
Western Governors University
Salt Lake City, UT
Collaborate with engineering, product, operations, and other partners.
Added 10 mins ago
Software Engineer II
Western Governors University
Salt Lake City, UT
Collaborate with engineering, product, operations, and other partners.
Added 10 mins ago
Design Engineer-AAP
Ampco Pumps Co Inc
Glendale, WI
Under the direction of the Technical Product Manager, the Design Engineer-AAP designs products for our Applied Products line, including pumps and homogenizers, meeting or exceeding company…
Added 10 mins ago
Senior Software Engineer
Western Governors University
Salt Lake City, UT
Partner closely with engineering, product, and operations teams to improve systems and drive business outcomes.
Added 10 mins ago
Electrical Estimator
GDC Industrial
Tyler, TX
…initial review through final bid submission and turnover to Operations. The Lead Estimator combines strong electrical construction knowledge with disciplined cost development, risk…
Added 11 mins ago
Capital Construction Mgr - 90356585 - New Rochelle
Amtrak
New Rochelle, NY
The Capital Construction Manager represents Amtrak on site and manages Amtrak’s Commissioning and Engineering Practice protocols during the construction phase of projects. The general…

Civil Recruit

Program Manager - Admin II

San Diego, CA, United States

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Job details

Posting language: English

Original job description

Summary

As a Talent Transformation Program Manager, you'll be the single point of accountability for enablement inside a small number of strategic enterprise customers that have made a significant investment in Databricks training.

Think of the role as the training equivalent of an account executive. Once a customer invests in training, you make sure they use what they bought, see the value, and come back for more. You'll own each customer's enablement program end to end: the learning plan, the operating cadence, use of their training investment, the insights gathered along the way, and the next training opportunity.

You'll work alongside the Databricks account team (account executives, solutions architects and professional services) and coordinate our instructors, curriculum, certification and training operations teams to deliver.

Responsibilities

Drive customer engagement

Run the operating cadence with the customer and the account team: weekly check-ins, monthly reviews and quarterly business reviews
Identify and build a relationship with an executive training sponsor at the customer early in the engagement
Share clear, regular status updates covering progress, what's next, and any risks, each with a recommended solution

Own the learning plan and its delivery

Turn each customer's training investment into a structured, time-bound learning plan by role and skill level, tied to the customer's business priorities and use cases
Track what's been purchased, used and scheduled, and make sure training is used on time rather than left to expire
Secure delivery capacity (instructors, dates, lab environments, travel) ahead of time against the plan

Capture technical context

Run discovery deep enough to understand what the customer's teams are building, which tools they use, and where their skill gaps are
Produce hand-off summaries that a solutions architect or instructor can act on without another meeting

Turn training into customer insight

Make sure the account team receives a summary after every training session covering attendance, use cases, blockers, new teams and suggested next steps
Share important signals with the account team quickly, along with a recommended next step

Grow the partnership

Work with the account team to map the customer's use cases and proactively recommend where training would speed adoption or reduce support issues
Identify and drive training expansion and renewal opportunities through to close, backed by a clear training proposal
Get involved before new training agreements are signed to confirm scope, formats, lab needs, travel and success measures, so there are no surprises later

Help us scale

Use AI and automation to improve how we plan, deliver and report on training
Bring customer feedback to our curriculum, product, delivery and operations teams to improve the enablement experience

How You'll Work with the Team

A Customer Enablement Architect leads the commercial strategy and the initial training agreement for each customer.
Once the customer commits to a significant training investment, you take ownership of the program: delivery, utilization, expansion and renewal.
You'll keep the wider team informed with regular updates while running your customers' programs independently.

How Success Is Measured

Learner growth: more people at each customer actively building skills on Databricks
Utilization: purchased training used on schedule and in full by the end of the term
Training coverage: customers reaching target levels of trained and certified users
Growth: training expansion and renewal opportunities you identify and help close
Customer value: customer satisfaction and measurable outcomes tied to the customer's goals

In your first 90 days, you'll have a regular cadence running with each customer, training usage on plan, measurable learner growth, and at least one new training opportunity identified with the account team.

Requirements

8+ years in program management, customer success, account management or training, with a track record of high-touch engagements with enterprise customers
1+ years in data, analytics, AI or cloud
Proven ability to own a portfolio of customers, drive outcomes across many teams, and move forward without waiting for direction
Strong commercial instincts: able to spot opportunities and take them to close with an account team
Technical enough to run credible discovery on a modern data and AI platform (data engineering, SQL and BI, streaming, data governance, machine learning and generative AI). You're not expected to deliver hands-on training.
Executive presence with customer learning leaders and business sponsors; comfortable leading kickoffs and business reviews
Data-driven: you report with numbers (learners, utilization, enrollments, satisfaction, pipeline), not anecdotes
Fast, clear communicator: same-day follow-ups, no surprises, and a solution with every problem
Comfortable with ambiguity and building a new program from the ground up

Nice to Have

Experience in a training, enablement or learning business, in either sales or delivery
Experience with public-sector procurement and delivery
A Databricks certification, or willingness to earn one within the first 90 days

Skills

AI or cloud
customer success
account management

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