Jobs in the United States

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Added 1 min ago
Senior Integration Engineer - Rockwell Automation
Cross Technologies Inc.
Knoxville, TN
Added 1 min ago
Data Engineer
ACE American Insurance Company
Philadelphia, PA · Jersey City, NJ · NY · Whitehouse Station, NJ
We are looking for an early to mid-career Data Engineer who is passionate about building
Added 1 min ago
Software Development Engineer
Fortinet
Sunnyvale, CA
Design, develop, and maintain networking software for current and future network and security products.
Added 1 min ago
Staff Engineer - In-Home Order Fulfillment
Best Buy
Richfield, MN
As a Staff Engineer on the In-Home Order Fulfillment team, you’ll help build the cloud services that power scheduling for in-home delivery, installation and repair. You’ll be a hands-on…
Added 2 mins ago
Propulsion Engineer, Components Manufacturing (Raptor)
SpaceX
Hawthorne, CA
Added 3 mins ago
G
Electrical Design Engineer
GPAC
Summerville, SC
- $90,000 to $125,000 USD / year
…seeking an innovative and detail-oriented Electrical Design Engineer to join their engineering team. In this role, you will bridge the gap between concept and production. You will be…
Added 3 mins ago
G
Electrical Design Engineer
GPAC
Sumter, SC
- $90,000 to $125,000 USD / year
…seeking an innovative and detail-oriented Electrical Design Engineer to join their engineering team. In this role, you will bridge the gap between concept and production. You will be…
Added 3 mins ago
IG
Platform Integration Engineer
Insight Global
Dearborn, MI
- From $39 USD / hour
Experience integrating/testing embedded software
Added 3 mins ago
IG
Civil/Structural Engineer
Insight Global
Stennis Space Center, MS
- $70,000 to $120,000 USD / year
Added 3 mins ago
IG
Senior Backend Engineer
Insight Global
Beaverton, OR
- From $71 USD / hour
Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, or equivalent
Added 3 mins ago
IG
Hardware Test Engineer
Insight Global
San Jose, CA
- From $55 USD / hour
Added 3 mins ago
IG
COPY - RF Integration Engineer
Insight Global
San Jose, CA
- From $43 USD / hour
Automation/Software: Proficiency in Python, C++, MATLAB, and/or LabVIEW.
Added 4 mins ago
Network Operational Resident Engineer
Hewlett Packard Enterprise
Grand Rapids, MI
Added 4 mins ago
AI & ML Ops Engineer
Fairview Health Services
Minneapolis, MN
The engineer partners with data scientists, data engineers, central clou
Added 4 mins ago
Senior Software Engineer
Q-Free
Remote, United States
…our roadways. We are seeking an experienced full-stack Senior Software Engineer to join our Technology team and help design, develop, and deliver software solutions supporting Q-Free's…
Added 4 mins ago
KC
Software Engineer - Test Automation
KLA Corporation
Milpitas, CA
- $117,800 to $200,300 USD / year
Added 4 mins ago
IT Field Solutions Engineer II
Meriton
Columbus, OH
Added 4 mins ago
IT Field Solutions Engineer II
Meriton
Hillside, IL
Added 4 mins ago
Software Engineer
TX · Peoria, IL
Added 7 mins ago
Strategic Support Engineer
Proscia
Remote, United States
…healthcare to embrace digital. As a leader in pathology AI software, we are empowering pathologists and scientists to transition from traditional microscope-based workflows to digital,…
Added 7 mins ago
Staff Technical Support Engineer
Proscia
Remote, United States
…healthcare to embrace digital. As a leader in pathology AI software, we are empowering pathologists and scientists to transition from traditional microscope-based workflows to digital,…
Added 7 mins ago
SE
Hardware Integration & Test Electrical Engineer III
SEAKR Engineering
Centennial, CO
- $100,000 to $125,000 USD / year
Added 7 mins ago
SE
Mission Operations Engineer I
SEAKR Engineering
Colorado Springs, CO
- $80,000 to $95,000 USD / year
The Mission Operation (MO) Engineer ensures On-Orbit satellite programs meet mission objectives by utilizing detailed knowledge of satellite systems, payloads, and operations. The Mission…
Added 7 mins ago
SE
Program Chief Engineer (Technical Lead)
SEAKR Engineering
Centennial, CO
- $130,000 to $200,000 USD / year
Seeking an Electrical Engineer who has a fundamental knowledge of complex digital design utilizing microprocessors, ASICs, FPGAs, and various memory technologies. Responsible for developing…
Added 7 mins ago
SE
Space Electronics Systems Engineer II
SEAKR Engineering
Centennial, CO
- $90,000 to $130,000 USD / year
SEAKR is seeking a Space Electronics Systems Engineer II to support the design, development, testing, and integration of electronic subsystems for our next‑generation products. You will…

CivicPlus, LLC

Technical Support Engineer III

Remote, United States

The Anticipated Hiring Range: $27.00 - $30.00

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Job details

Pay: The Anticipated Hiring Range: $27.00 - $30.00
Posting language: English
Posted: Nov 2, 2026

Original job description

Your Impact This role keeps customers moving by providing top level technical support, troubleshooting, and clear documentation across CivicPlus products and integrations. You will also train and mentor colleagues, lead projects, and bring recurring issues to the teams that can resolve them. Your work helps ensure successful outcomes for the customers we serve. About CivicPlus At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we’re empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured. What You’ll Do

As a Technical Support Engineer III, you will:

Provide top level technical support, service, mentorship, and training.
Investigate, troubleshoot, and resolve customer issues with clear communication and thorough documentation.
Record all customer interactions with relevant details in ticketing software.
Build strong, effective working relationships with colleagues and customers.
Manage complex issues through in depth research, documentation, escalation, and collaboration with internal engineering teams.
Identify and advocate for trending issues, working with other teams to address high impact problems.
Expand your product knowledge across multiple CivicPlus products and integrations.
Serve as a subject matter expert.
Lead documentation on products, troubleshooting, and process best practices for staff and customers.
Consistently meet or exceed CivicPlus service level targets.
Train and mentor employees on troubleshooting, business processes, and product knowledge.
Lead and manage projects to ensure successful customer outcomes.

What We’re Looking For We know that excellent candidates come from diverse backgrounds. Even if you don’t meet 100% of the listed requirements, we encourage you to apply!

Preferred Qualifications:

Exceptional interpersonal skills and a proactive, self driven approach to solving problems independently.
Highly collaborative, with the ability to influence teams across the organization and build cooperation that drives shared success.
Strong written and verbal communication skills that make technical information clear and create positive customer interactions.
Demonstrated proficiency in HTML, CSS, JavaScript, and SQL to troubleshoot and solve problems efficiently.
A customer focused mindset that anticipates needs and concerns and ensures a positive support experience.
Strong organizational skills to manage multiple projects and deadlines through effective prioritization.
A drive to keep improving through training, personal growth, and feedback.
Technology degree or equivalent experience.
Ability to work through ambiguity with resilience and adaptability.
AI-forward mindset with a demonstrated ability to leverage AI tools to improve productivity, decision-making, and work quality.
Demonstrated ability to effectively use AI tools to enhance productivity and outcomes.

Why CivicPlus?

This role offers:

The chance to grow into a subject matter expert across multiple CivicPlus products and integrations.
The opportunity to lead documentation and process best practices that shape how staff and customers work with our products.
A path to mentor and train teammates while leading projects that drive customer success.
Partnership with engineering and other teams to get the issues that matter most resolved.

Compensation and Benefits

Estimated Salary Grade: $26.00 - $36.39
The Anticipated Hiring Range: $27.00 - $30.00
The actual offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.
Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more.

Our Hiring Process

Introductory call with Talent Acquisition
Interview with the Hiring Manager
Panel Interview with CivicPlus team members, including an interview project activity
Offer

Note: The process may vary slightly depending on the role. Additional Information

CivicPlus is currently unable to provide visa sponsorship for this position now or in the future. Applicants must be authorized to work in the US.
We encourage you to apply as soon as possible, as applications will be reviewed on a rolling basis, and the posting may close earlier at the discretion of the Talent Acquisition team.
At CivicPlus, we embrace AI and automation as tools that help people work smarter, move faster, and focus on higher-value work that strengthens communities. We encourage thoughtful, responsible use of technology to improve efficiency, support innovation, and enhance the employee and customer experience - while keeping human judgment, collaboration, and accountability at the center of what we do.

Equal Opportunity Commitment CivicPlus is proud to be an Equal Employment Opportunity employer. We celebrate and support diversity for the benefit of our employees, products, clients, and communities. Reasonable accommodations are available during the interview process.

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