Jobs in the United States

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Added 2 mins ago
EO
Network Operations Manager
Effortless Office
Remote, United States
- $100,000 to $120,000 USD / year
Effortless is looking for a Network Operations Manager who is an excellent leader and engineer. This is a player-coach role: you will lead our network engineering team while remaining one…
Added 5 mins ago
Senior Automation Controls Engineer
La-Z-Boy Incorporated
Monroe, MI
Lead controls architecture development for new automation and capital equipment projects.
Added 20 mins ago
G
Transportation P.E. - Salina, KS
GPAC
Salina, KS
- $90,000 to $150,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Transportation team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 20 mins ago
G
Transportation P.E. - Hutchinson, KS
GPAC
Hutchinson, KS
- $90,000 to $150,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Transportation team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 21 mins ago
G
Transportation P.E. - Rolla, MO
GPAC
Rolla, MO
- $90,000 to $150,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Transportation team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 22 mins ago
G
Transportation P.E. - St Joseph, MO
GPAC
St Joseph, MO
- $90,000 to $150,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Transportation team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 27 mins ago
G
Project Manager
GPAC
Dover, NH
- $90,000 to $130,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 30 mins ago
Professional Structural Engineer
NUCOR STEEL - UTAH DIV OF NUCOR CORPORATION
BRIGHAM CITY, UT
Added 30 mins ago
G
Project Manager
GPAC
Laconia, NH
- $90,000 to $130,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 30 mins ago
Senior Application Engineer - Ultrapure Water and Microelect
BETZDEARBORN INC
SALT LAKE CITY, UT
Added 36 mins ago
TB
Engineering Manager, OSP Construction
TAK Broadband
Corona, CA
- $110,000 to $120,000 USD / year
…ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100…
Added 45 mins ago
Federal Project Director
Department Of Energy
Upton, NY
Summary This position is part of the Office of Science - Brookhaven Site Office, Department of Energy. As a Federal Project Director, you will serving as Federal Project Director for the…
Added 46 mins ago
Network Engineer (Boston MA or New England)
Presidio Networked Solutions, LLC
HAUPPAUGE, NY
…intelligent insights. The RolePresidio is seeking a Network Engineer to join our team to support our client base. This individual will lead small to large projects on their own or as part…
Added 47 mins ago
Strategic Segment Proposal Engineer
ABB
STATEN ISLAND, NY
At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 47 mins ago
Lead Line Engineer
Avangrid Service Co
BINGHAMTON, NY
Lead Line Engineer Department: Projects Reports to: Manager - Projects Unit Location: In Office/Field, Kirkwood NY The base salary range for this position is dependent upon experience and…
Added 47 mins ago
C
Union Engineer - 2nd Shift
CBRE
New York City, NY
- $53.01 USD / hour
Lead by exampleand model behaviors that are consistent with CBRE RISE values. Work to buildconsensus and convince others to reach an agreement.
Added 47 mins ago
M
Deputy Project Manager
MTA
Brooklyn, NY
- From $115,252 USD / year
The Deputy Project Manager will assist in directing engineering related activities that cover all aspects of the design of new technology interfaces, production, delivery, acceptance, and…
Added 48 mins ago
Network Engineer - Senior
Rochester Regional Health
Rochester, NY
…solutions to specification meeting customer and departmental project timelines. Is a project leader for various technical services and information services…
Added 48 mins ago
Engineer IV Structural
Mott MacDonald Group
NEW YORK, NY
…designs, drawings, and technical documents. * Participate in project meetings, client discussions, and multidisciplinary coordination. * Conceptualizes the initial design approach for a…
Added 48 mins ago
Director Project Controls (B&T)
MTA
New York, NY
Lead front-end-loading activities to identify opportunities to mitigate risk and realize opportunities associated with defining projects and their emerging execution strategies to reduce…
Added 48 mins ago
Delivery Module Lead
Mphasis Corporation
NEW YORK, NY
…modelHybrid: 3 days in office per weekEmploymentFull-time / Project deploymentRole OverviewWe are seeking a hands-on Java and Apache Spark Developer to build, enhance and support scalable…
Added 48 mins ago
Senior Engineer (Design Management)
Port Authority of New York and New Jersey
New York, NY
Reporting to the Senior Design Manager for a given project portfolio and working closely with the Design Program Manager and Project Principal, the Senior Engineer is responsible to lead,…
Added 49 mins ago
Senior Lead Data Engineer
Brillio, LLC
NEW YORK, NY
…technical specifications and data solutions. Participate in project planning, design reviews, and implementation activities to ensure compliance with enterprise architecture and security…
Added 49 mins ago
Resident Engineer
AI Engineers, Inc.
NEW YORK, NY
Resident Engineer AI Engineers, Inc. (AIE) is looking for an experienced Resident Engineer to join our Construction Engineering Inspection services supporting projects in C onnecticut and…
Added 49 mins ago
Engineer, Mechanical (HVAC)
Port Authority of New York and New Jersey
New York, NY
…internal stakeholders. Reporting to the Principal Mechanical Engineer, the Mechanical Engineer will be performing the preparation of mechanical engineering studies, contract drawings,…

CivicPlus, LLC

Technical Support Engineer III

Remote, United States

The Anticipated Hiring Range: $27.00 - $30.00

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Job details

Pay: The Anticipated Hiring Range: $27.00 - $30.00
Posting language: English
Posted: Nov 2, 2026

Original job description

Your Impact This role keeps customers moving by providing top level technical support, troubleshooting, and clear documentation across CivicPlus products and integrations. You will also train and mentor colleagues, lead projects, and bring recurring issues to the teams that can resolve them. Your work helps ensure successful outcomes for the customers we serve. About CivicPlus At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we’re empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured. What You’ll Do

As a Technical Support Engineer III, you will:

Provide top level technical support, service, mentorship, and training.
Investigate, troubleshoot, and resolve customer issues with clear communication and thorough documentation.
Record all customer interactions with relevant details in ticketing software.
Build strong, effective working relationships with colleagues and customers.
Manage complex issues through in depth research, documentation, escalation, and collaboration with internal engineering teams.
Identify and advocate for trending issues, working with other teams to address high impact problems.
Expand your product knowledge across multiple CivicPlus products and integrations.
Serve as a subject matter expert.
Lead documentation on products, troubleshooting, and process best practices for staff and customers.
Consistently meet or exceed CivicPlus service level targets.
Train and mentor employees on troubleshooting, business processes, and product knowledge.
Lead and manage projects to ensure successful customer outcomes.

What We’re Looking For We know that excellent candidates come from diverse backgrounds. Even if you don’t meet 100% of the listed requirements, we encourage you to apply!

Preferred Qualifications:

Exceptional interpersonal skills and a proactive, self driven approach to solving problems independently.
Highly collaborative, with the ability to influence teams across the organization and build cooperation that drives shared success.
Strong written and verbal communication skills that make technical information clear and create positive customer interactions.
Demonstrated proficiency in HTML, CSS, JavaScript, and SQL to troubleshoot and solve problems efficiently.
A customer focused mindset that anticipates needs and concerns and ensures a positive support experience.
Strong organizational skills to manage multiple projects and deadlines through effective prioritization.
A drive to keep improving through training, personal growth, and feedback.
Technology degree or equivalent experience.
Ability to work through ambiguity with resilience and adaptability.
AI-forward mindset with a demonstrated ability to leverage AI tools to improve productivity, decision-making, and work quality.
Demonstrated ability to effectively use AI tools to enhance productivity and outcomes.

Why CivicPlus?

This role offers:

The chance to grow into a subject matter expert across multiple CivicPlus products and integrations.
The opportunity to lead documentation and process best practices that shape how staff and customers work with our products.
A path to mentor and train teammates while leading projects that drive customer success.
Partnership with engineering and other teams to get the issues that matter most resolved.

Compensation and Benefits

Estimated Salary Grade: $26.00 - $36.39
The Anticipated Hiring Range: $27.00 - $30.00
The actual offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.
Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more.

Our Hiring Process

Introductory call with Talent Acquisition
Interview with the Hiring Manager
Panel Interview with CivicPlus team members, including an interview project activity
Offer

Note: The process may vary slightly depending on the role. Additional Information

CivicPlus is currently unable to provide visa sponsorship for this position now or in the future. Applicants must be authorized to work in the US.
We encourage you to apply as soon as possible, as applications will be reviewed on a rolling basis, and the posting may close earlier at the discretion of the Talent Acquisition team.
At CivicPlus, we embrace AI and automation as tools that help people work smarter, move faster, and focus on higher-value work that strengthens communities. We encourage thoughtful, responsible use of technology to improve efficiency, support innovation, and enhance the employee and customer experience - while keeping human judgment, collaboration, and accountability at the center of what we do.

Equal Opportunity Commitment CivicPlus is proud to be an Equal Employment Opportunity employer. We celebrate and support diversity for the benefit of our employees, products, clients, and communities. Reasonable accommodations are available during the interview process.

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