Jobs in the United States

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Added just now
HC
Senior Controls Engineer
Heirloom Carbon
Brisbane, CA
- $145,000 to $185,000 USD / year
As a Senior Controls Engineer at Heirloom, you’ll be responsible for developing industrial automation solutions that support our research, engineering, and scaled commercial deployments.…
Added just now
WI
Principal, Software Engineer - Walmart Data Ventures
Walmart Inc.
United States
- $132,000 to $264,000 USD / year
The Principal Software Engineer leads platform engineering efforts by delivering scalable, cloud-native solutions and reusable infrastructure components that support long-term technical…
Added just now
WI
Staff, Software Engineer
Walmart Inc.
United States
- $143,000 to $286,000 USD / year
Join Walmart as a Staff Software Engineer to lead the design, development, and deployment of scalable platform capabilities, including infrastructure, tooling, and AI/ML frameworks. This…
Added 1 min ago
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Senior Mechanical Engineer
Lumafield
San Francisco, CA
- $150,000 to $190,000 USD / year
The Hardware Group is looking for a Senior Mechanical Engineer to help design, prototype, and refine the next generation of our industrial CT scanning systems. You’ll work across…
Added 1 min ago
LA
Senior Optical Test Development Engineer
Lyte AI
Sunnyvale, CA
- $150,000 to $260,000 USD / year
…The company combines custom silicon, integrated sensors, and software into a unified platform for robotics, mobility, and next-generation automation. Lyte is headquartered in Sunnyvale,…
Added 2 mins ago
Lead Field Service Engineer – Automation
GE Vernova
Unspecified, VA · Unspecified, CT · Unspecified, DE · Unspecified, NJ · Unspecified, NY · Unspecified, RI · Boston, MA
System Commissioning: Lead the end-to-end installation, loop testing, and commissioning of integrated Marine Automation and Dynamic Positioning (DP) systems, ensuring full compliance with…
Added 2 mins ago
Lead Field Service Engineer – Drives
GE Vernova
Unspecified, VA · Unspecified, CT · Unspecified, DE · Unspecified, NJ · Unspecified, NY · Unspecified, RI · Boston, MA
As a Lead Field Service Engineer, you will serve as the technical authority for the installation, commissioning, and maintenance of GE’s advanced drive architectures. You will operate with…
Added 2 mins ago
Lead Inspection Engineer - AMRT
GE Vernova
Greenville, SC
As a Lead Inspection Engineer within the Advance Manufacturing and Repair Technologies (AMRT) Inspection Team, you will develop and deploy inspection and measurement solutions that support…
Added 4 mins ago
Senior Software Engineer
Tebra
Remote, United States
We are seeking a talented and enthusiastic Senior Front-End Engineer to lead the development of our next-generation Practice Management platform.
Added 7 mins ago
AK
IT Engineer
ALBERTINA KERR CENTERS
Portland, OR
- $32 to $36 USD / hour
As an IT Engineer, you'll serve as a technical lead responsible for the design, implementation, support, and continuous improvement of Albertina Kerr's technology infrastructure and…
Added 8 mins ago
Senior Software Engineer, Metadata Platform
Box
Redwood City, CA
As we embark on the mission to deliver a next-generation Metadata Platform, we're looking for a Senior Engineer to join us and play a pivotal role. You'll have the opportunity to work with…
Added 8 mins ago
Fusion Sales Specialist
Autodesk
CO · Denver, CO · Denver
2-7 years of experience in software or technology sales, inside sales, account management, expansion sales, or another quota-carrying B2B sales role
Added 9 mins ago
Sr. Principal Systems Engineer
V2X
Indianapolis, IN
The Senior Principal Lead Systems Engineer provides technical and programmatic leadership throughout the development life cycle, from concept development, requirements definition,…
Added 10 mins ago
Senior Registered Structural Engineer - Water
Black & Veatch Family of Companies
Tampa, FL · Coral Springs, FL · Orlando, FL · West Palm Beach, FL · Coral Gables, FL
…making water supplies more resilient and sustainable. This engineer will design a variety of structural systems, lead with their design experience, and collaborate with other disciplines,…
Added 11 mins ago
J
Senior QA / Test Automation Engineer
Jobot
Gaithersburg, MD
- $150,000 USD / year
…focuses on delivering reliable, secure, and scalable cloud-native software solutions that support critical aviation…
Added 12 mins ago
C
Senior Security Engineer, DFIR
ClickUp
Remote, United States
- $160,000 to $210,000 USD / year
If you are a software engineer who is only starting to learn security, please do apply!
Added 13 mins ago
Quality Engineer - Production Quality
General Electric Company
United States
Lead the quality deliverables of Advanced Product Quality Planning (APQP) for new and changed products in line with AS9145 and GE Aerospace requirements. This covers process flow diagrams,…
Added 14 mins ago
Sr CRM Account Executive
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 14 mins ago
Sr CRM Account Executive
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 14 mins ago
Sr CRM Account Executive
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 16 mins ago
Senior Technical Designer
Stanley Consultants
Austin, TX
Specific duties may include detailed design of substation deliverables with limited input from Engineering lead. Deliverables to include layouts, sections and elevations, bills of…
Added 17 mins ago
Sr. Machine Learning Engineer
Amazon.com Services LLC
Seattle, WA · Arlington, VA · New York, NY
- Lead the development of LLM inference infrastructure for next-generation GenAI workloads at Amazon Ads scale: define the technical strategy, evaluate tradeoffs and deliver…
Added 20 mins ago
Senior Integration Engineer - Rockwell Automation
Cross Technologies Inc.
Knoxville, TN
…requires an exemplary understanding of Rockwell hardware and software architectures combined with an assimilation of cross-defined execution processes, delivering high-value solutions to…
Added 21 mins ago
Staff Engineer - In-Home Order Fulfillment
Best Buy
Richfield, MN
As a Staff Engineer on the In-Home Order Fulfillment team, you’ll help build the cloud services that power scheduling for in-home delivery, installation and repair. You’ll be a hands-on…
Added 22 mins ago
Propulsion Engineer, Components Manufacturing (Raptor)
SpaceX
Hawthorne, CA
…engine, integrating pneumatics, mechanical, electrical, and software into integrated packages that enable streamlined manufacturing and engine operation. We design, analyze, build, test,…

CivicPlus, LLC

Technical Support Engineer III

Remote, United States

The Anticipated Hiring Range: $27.00 - $30.00

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Job details

Pay: The Anticipated Hiring Range: $27.00 - $30.00
Posting language: English
Posted: Nov 2, 2026

Original job description

Your Impact This role keeps customers moving by providing top level technical support, troubleshooting, and clear documentation across CivicPlus products and integrations. You will also train and mentor colleagues, lead projects, and bring recurring issues to the teams that can resolve them. Your work helps ensure successful outcomes for the customers we serve. About CivicPlus At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we’re empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured. What You’ll Do

As a Technical Support Engineer III, you will:

Provide top level technical support, service, mentorship, and training.
Investigate, troubleshoot, and resolve customer issues with clear communication and thorough documentation.
Record all customer interactions with relevant details in ticketing software.
Build strong, effective working relationships with colleagues and customers.
Manage complex issues through in depth research, documentation, escalation, and collaboration with internal engineering teams.
Identify and advocate for trending issues, working with other teams to address high impact problems.
Expand your product knowledge across multiple CivicPlus products and integrations.
Serve as a subject matter expert.
Lead documentation on products, troubleshooting, and process best practices for staff and customers.
Consistently meet or exceed CivicPlus service level targets.
Train and mentor employees on troubleshooting, business processes, and product knowledge.
Lead and manage projects to ensure successful customer outcomes.

What We’re Looking For We know that excellent candidates come from diverse backgrounds. Even if you don’t meet 100% of the listed requirements, we encourage you to apply!

Preferred Qualifications:

Exceptional interpersonal skills and a proactive, self driven approach to solving problems independently.
Highly collaborative, with the ability to influence teams across the organization and build cooperation that drives shared success.
Strong written and verbal communication skills that make technical information clear and create positive customer interactions.
Demonstrated proficiency in HTML, CSS, JavaScript, and SQL to troubleshoot and solve problems efficiently.
A customer focused mindset that anticipates needs and concerns and ensures a positive support experience.
Strong organizational skills to manage multiple projects and deadlines through effective prioritization.
A drive to keep improving through training, personal growth, and feedback.
Technology degree or equivalent experience.
Ability to work through ambiguity with resilience and adaptability.
AI-forward mindset with a demonstrated ability to leverage AI tools to improve productivity, decision-making, and work quality.
Demonstrated ability to effectively use AI tools to enhance productivity and outcomes.

Why CivicPlus?

This role offers:

The chance to grow into a subject matter expert across multiple CivicPlus products and integrations.
The opportunity to lead documentation and process best practices that shape how staff and customers work with our products.
A path to mentor and train teammates while leading projects that drive customer success.
Partnership with engineering and other teams to get the issues that matter most resolved.

Compensation and Benefits

Estimated Salary Grade: $26.00 - $36.39
The Anticipated Hiring Range: $27.00 - $30.00
The actual offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.
Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more.

Our Hiring Process

Introductory call with Talent Acquisition
Interview with the Hiring Manager
Panel Interview with CivicPlus team members, including an interview project activity
Offer

Note: The process may vary slightly depending on the role. Additional Information

CivicPlus is currently unable to provide visa sponsorship for this position now or in the future. Applicants must be authorized to work in the US.
We encourage you to apply as soon as possible, as applications will be reviewed on a rolling basis, and the posting may close earlier at the discretion of the Talent Acquisition team.
At CivicPlus, we embrace AI and automation as tools that help people work smarter, move faster, and focus on higher-value work that strengthens communities. We encourage thoughtful, responsible use of technology to improve efficiency, support innovation, and enhance the employee and customer experience - while keeping human judgment, collaboration, and accountability at the center of what we do.

Equal Opportunity Commitment CivicPlus is proud to be an Equal Employment Opportunity employer. We celebrate and support diversity for the benefit of our employees, products, clients, and communities. Reasonable accommodations are available during the interview process.

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