Jobs in the United States

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Safety Systems Engineer
Actalent
Round Rock, TX
- $75 to $85 USD / hour
Job Title: Senior System Safety & Reliability Engineer (Part-Time, SME)Job DescriptionThis part-time Senior System Safety & Reliability Engineer role offers the opportunity to serve as a…
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Devsecops Engineer
Actalent
Wilmington, MA
- $70 to $100 USD / hour
Job Title: DevSecOps EngineerJob DescriptionThe DevSecOps Engineer will design, implement, and maintain robust security controls across AWS cloud environments that support connected medical…
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Sqa Engineer
Actalent
Newton, MA
- $30 to $38 USD / hour
Job Title: Software Quality Assurance EngineerJob DescriptionThe Software Quality Assurance Engineer develops, documents, and executes test cases for application and embedded software used…
Added just now
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Electrical Engineer
Actalent
Scottsdale, AZ
- $90,000 to $120,000 USD / year
Job Title: Electrical EngineerJob DescriptionThe Electrical Engineer develops, maintains, and troubleshoots test equipment for medical devices, ensuring that all products meet rigorous…
Added just now
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Senior Controls Engineer
Actalent
Birmingham, AL
- $120,000 to $160,000 USD / year
Job Title: Senior Controls EngineerJob DescriptionThe Senior Controls Engineer is responsible for the architecture, design, and implementation of advanced control systems supporting…
Added 1 min ago
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Equipment Engineer- Machining
Actalent
Birmingham, AL
- $40 to $50 USD / hour
Job Title: Equipment Engineer Job DescriptionAs an Equipment Engineer in the Machining department, you will be responsible for creating new equipment designs or modifying existing ones to…
Added 1 min ago
Sr. Engineer, Automation Engineering, Controls Hardware - Lilly Medicine Foundry
Eli Lilly and Company
United States
The Senior Engineer - Automation Engineering will work as a member of the Automation Engineering Department at Eli Lilly, Foundry. The engineer will provide automation support for one or…
Added 2 mins ago
System Security Engineer
BAE Systems
Hill AFB, UT
Job Description BAE Systems is seeking a highly motivated System Security Engineer to support the U.S. Air Force in the acquisition and deployment of the next‑generation Intercontinental…
Added 2 mins ago
Chief, Critical Facilities (AUS)
Prime Data Centers
Lockhart, TX
The Chief, Critical Facilities Engineer (CE) will be an individual contributor and leadership position responsible for all electrical, mechanical, and fire/life safety equipment of standby…
Added 2 mins ago
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Engineer, Quality 2
Triumph Group, Inc.
Redmond, WA
- $75,100 to $112,700 USD / year
Daily collaboration with cross-functional teams including operations, engineering, manufacturing, and inspection to ensure high quality product is delivered to our customers.
Added 2 mins ago
Software Engineer III, Cloud Infrastructure
MyFitnessPal
Remote, United States
We are looking for a Senior Software Engineer to join the MyFitnessPal Infrastructure team. As a member of the MyFitnessPal Infrastructure team, you’ll have the opportunity to positively…
Added 2 mins ago
SA
System Support Engineer
State Air Resources Board
CA
- $6,513 to $10,537 USD / month
…supports complex CARB business applications, acting as a DevOps engineer on multiple projects simultaneously. In collaboration with project managers, business owners, su bject matter…
Added 2 mins ago
Senior Software Engineer
Tebra
Remote, United States
We are seeking a talented and enthusiastic Senior Front-End Engineer to lead the development of our next-generation Practice Management platform.
Added 6 mins ago
Senior Software Engineer, Metadata Platform
Box
Redwood City, CA
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and…
Added 7 mins ago
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Strategy and Program Manager
Adyen
NY
- $145,000 to $180,000 USD / year
Build AI into how we work: Go beyond adopting third-party tools. Re-engineer our processes, tooling, and ways of working so we scale through intelligence rather than complexity.
Added 9 mins ago
Mechanical Engineer (Teradyne, North Reading, MA)
Teradyne
North Reading, MA
…to take on new challenges are attributes of the successful engineer at Integrated Systems…
Added 9 mins ago
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Senior QA / Test Automation Engineer
Jobot
Gaithersburg, MD
- $150,000 USD / year
&bullet; Strong analytical, troubleshooting, communication, and collaboration skills.
Added 9 mins ago
Database Engineer - Mountlake Terrace, WA
Mindful Support Services
Mountlake Terrace, WA
As the Database Engineer, you will serve as a technical generalist and problem-solver across departments and business units. Reporting to the Director of Operations, you will partner with…
Added 10 mins ago
ServiceNow Platform Engineer
LIGHTFEATHER IO LLC
Washington, DC · Alexandria, VA
LightFeather is seeking a ServiceNow Platform Engineer to own a new ServiceNow environment for a federal program. This position offers the opportunity to build an environment from the…
Added 10 mins ago
LI
Senior Azure Cloud Engineer
LIGHTFEATHER IO LLC
Washington, DC · Alexandria, VA
- $130,000 to $170,000 USD / year
LightFeather is seeking a Senior Cloud Engineer specializing in Microsoft Azure to design, implement, and manage secure cloud solutions for federal IT environments. You’ll play a key role…
Added 11 mins ago
Lead Infrastructure Engineer
ADP
Roseland, NJ
Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?
Added 12 mins ago
Director, CRM Sales
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 13 mins ago
GC
AI/ML SME
Globenet Consulting Corp
BELLEVUE, WA
- $140,000 to $165,000 USD / year
We are seeking an experienced AI/ML Engineer to design, develop, and deploy scalable AI-powered applications and machine learning solutions. The ideal candidate will have strong Python…
Added 14 mins ago
SC
Substation Physical CADD Designer
Stanley Consultants
Muscatine, IA · Denver, CO · Austin, TX
- $39.66 to $50.37 USD / hour
…substantially complete, requiring limited review and mark-up by the engineer prior to completion. Fully developed and marked-up details would not be provided by the engineer; the designer…
Added 16 mins ago
Support Engineer II
Minuteman Security Technologies Inc
ME
The Support Engineer II provides more advanced technical support for security products and services. This role is focused on troubleshooting, managing incidents, and assisting customers…

CivicPlus, LLC

Technical Support Engineer III

Remote, United States

The Anticipated Hiring Range: $27.00 - $30.00

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Job details

Pay: The Anticipated Hiring Range: $27.00 - $30.00
Posting language: English
Posted: Nov 2, 2026

Original job description

Your Impact This role keeps customers moving by providing top level technical support, troubleshooting, and clear documentation across CivicPlus products and integrations. You will also train and mentor colleagues, lead projects, and bring recurring issues to the teams that can resolve them. Your work helps ensure successful outcomes for the customers we serve. About CivicPlus At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we’re empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured. What You’ll Do

As a Technical Support Engineer III, you will:

Provide top level technical support, service, mentorship, and training.
Investigate, troubleshoot, and resolve customer issues with clear communication and thorough documentation.
Record all customer interactions with relevant details in ticketing software.
Build strong, effective working relationships with colleagues and customers.
Manage complex issues through in depth research, documentation, escalation, and collaboration with internal engineering teams.
Identify and advocate for trending issues, working with other teams to address high impact problems.
Expand your product knowledge across multiple CivicPlus products and integrations.
Serve as a subject matter expert.
Lead documentation on products, troubleshooting, and process best practices for staff and customers.
Consistently meet or exceed CivicPlus service level targets.
Train and mentor employees on troubleshooting, business processes, and product knowledge.
Lead and manage projects to ensure successful customer outcomes.

What We’re Looking For We know that excellent candidates come from diverse backgrounds. Even if you don’t meet 100% of the listed requirements, we encourage you to apply!

Preferred Qualifications:

Exceptional interpersonal skills and a proactive, self driven approach to solving problems independently.
Highly collaborative, with the ability to influence teams across the organization and build cooperation that drives shared success.
Strong written and verbal communication skills that make technical information clear and create positive customer interactions.
Demonstrated proficiency in HTML, CSS, JavaScript, and SQL to troubleshoot and solve problems efficiently.
A customer focused mindset that anticipates needs and concerns and ensures a positive support experience.
Strong organizational skills to manage multiple projects and deadlines through effective prioritization.
A drive to keep improving through training, personal growth, and feedback.
Technology degree or equivalent experience.
Ability to work through ambiguity with resilience and adaptability.
AI-forward mindset with a demonstrated ability to leverage AI tools to improve productivity, decision-making, and work quality.
Demonstrated ability to effectively use AI tools to enhance productivity and outcomes.

Why CivicPlus?

This role offers:

The chance to grow into a subject matter expert across multiple CivicPlus products and integrations.
The opportunity to lead documentation and process best practices that shape how staff and customers work with our products.
A path to mentor and train teammates while leading projects that drive customer success.
Partnership with engineering and other teams to get the issues that matter most resolved.

Compensation and Benefits

Estimated Salary Grade: $26.00 - $36.39
The Anticipated Hiring Range: $27.00 - $30.00
The actual offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.
Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more.

Our Hiring Process

Introductory call with Talent Acquisition
Interview with the Hiring Manager
Panel Interview with CivicPlus team members, including an interview project activity
Offer

Note: The process may vary slightly depending on the role. Additional Information

CivicPlus is currently unable to provide visa sponsorship for this position now or in the future. Applicants must be authorized to work in the US.
We encourage you to apply as soon as possible, as applications will be reviewed on a rolling basis, and the posting may close earlier at the discretion of the Talent Acquisition team.
At CivicPlus, we embrace AI and automation as tools that help people work smarter, move faster, and focus on higher-value work that strengthens communities. We encourage thoughtful, responsible use of technology to improve efficiency, support innovation, and enhance the employee and customer experience - while keeping human judgment, collaboration, and accountability at the center of what we do.

Equal Opportunity Commitment CivicPlus is proud to be an Equal Employment Opportunity employer. We celebrate and support diversity for the benefit of our employees, products, clients, and communities. Reasonable accommodations are available during the interview process.

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