Jobs in the United States

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Added 1 min ago
SA
System Support Engineer
State Air Resources Board
CA
- $6,513 to $10,537 USD / month
The Information Technology Specialist I (IT Specialist I) within the SDSB develops and supports complex CARB business applications, acting as a DevOps engineer on multiple projects…
Added 1 min ago
Senior Software Engineer
Tebra
Remote, United States
We are seeking a talented and enthusiastic Senior Front-End Engineer to lead the development of our next-generation Practice Management platform.
Added 1 min ago
Process Engineer
Susonity LLC
Port Wentworth, GA
Scope: The Process Engineer is responsible for providing technical support to the Mica Pigment Plant. Emphasis is placed on collecting and utilizing data to drive decisions. Primary…
Added 2 mins ago
C
Senior Full-Stack Engineer, Annotation Platform
Cohere
Remote, United States
- $215,000 to $295,000 CAD / year
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
Added 4 mins ago
Senior Software Engineer, Metadata Platform
Box
Redwood City, CA
…entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box…
Added 5 mins ago
A
Strategy and Program Manager
Adyen
NY
- $145,000 to $180,000 USD / year
…aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. If you have…
Added 6 mins ago
Senior Baseline Security Engineer (CIS & STIGs)
Phia LLC
United States
…clients. phia is seeking a mission-driven Senior Baseline Security Engineer to build and maintain the secure configuration baselines that protect a federal financial regulatory agency’s…
Added 6 mins ago
Sr Lead Security Engineer
JPMC page
Jersey City, NJ · Seattle, WA · Plano, TX
People leadership of product owners or business analysts (not required if the candidate has owned a comparable platform solo)
Added 7 mins ago
Quality and Die Engineer
Honda Dev. and Mfg. of Am.,LLC
Tallapoosa, GA
…constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world…
Added 7 mins ago
Database Engineer - Mountlake Terrace, WA
Mindful Support Services
Mountlake Terrace, WA
As the Database Engineer, you will serve as a technical generalist and problem-solver across departments and business units. Reporting to the Director of Operations, you will partner with…
Added 9 mins ago
C
Senior Security Engineer, DFIR
ClickUp
Remote, United States
- $160,000 to $210,000 USD / year
…AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible.…
Added 9 mins ago
Quality Engineer - Production Quality
General Electric Company
United States
Product quality review associated with the manufacturing process. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on…
Added 10 mins ago
SC
AI Engineer II
Smart Circle International
Remote, United States
- $125,000 to $150,000 USD / year
The AI Engineer II will help lead the technical execution and scaling of AI solutions across the enterprise, with a focus on building AI agents for our finance and sales analytics teams.…
Added 10 mins ago
FG
Sales Engineer
FUCHS Group
FL
- $105,000 to $115,000 USD / year
The Sales Engineer will report to the Sales Manager and will be responsible for business development of agreed upon larger scale sales targets within the Florida region selling fluid…
Added 10 mins ago
Senior Staff Privacy Engineer - Moveworks
ServiceNow
Mountain View, CA
Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's most advanced LLMs,…
Added 10 mins ago
Manager, Thought Leadership Research Strategist
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 10 mins ago
Sr CRM Account Executive
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 10 mins ago
Director, CRM Sales
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 10 mins ago
Sr CRM Account Executive
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 10 mins ago
Sr CRM Account Executive
ServiceNow
Remote, United States
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 13 mins ago
Automation Engineer
Amazon.com Services LLC
San Antonio, TX
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries…
Added 13 mins ago
Sr. Machine Learning Engineer
Amazon.com Services LLC
Seattle, WA · Arlington, VA · New York, NY
…exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for…
Added 15 mins ago
Resident Engineer / Construction Manager
Kleinfelder Inc
Redmond, WA
Washington Professional Engineer's license preferred.
Added 16 mins ago
Test Development Engineer
SiTime Corporation
United States
The Test Architect / Test Development Engineer is responsible for the development and deployment of next-generation semiconductor test solutions, technologies, and methodologies for…
Added 16 mins ago
T
Systems Engineer
TEKsystems
Lynchburg, VA
- $40 to $65 USD / hour
…technologies while supporting a diverse user base and critical business systems.Administer and maintain Windows Server environments, including server provisioning, operating system…

CivicPlus, LLC

Technical Support Engineer III

Remote, United States

The Anticipated Hiring Range: $27.00 - $30.00

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Job details

Pay: The Anticipated Hiring Range: $27.00 - $30.00
Posting language: English
Posted: Nov 2, 2026

Original job description

Your Impact This role keeps customers moving by providing top level technical support, troubleshooting, and clear documentation across CivicPlus products and integrations. You will also train and mentor colleagues, lead projects, and bring recurring issues to the teams that can resolve them. Your work helps ensure successful outcomes for the customers we serve. About CivicPlus At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we’re empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured. What You’ll Do

As a Technical Support Engineer III, you will:

Provide top level technical support, service, mentorship, and training.
Investigate, troubleshoot, and resolve customer issues with clear communication and thorough documentation.
Record all customer interactions with relevant details in ticketing software.
Build strong, effective working relationships with colleagues and customers.
Manage complex issues through in depth research, documentation, escalation, and collaboration with internal engineering teams.
Identify and advocate for trending issues, working with other teams to address high impact problems.
Expand your product knowledge across multiple CivicPlus products and integrations.
Serve as a subject matter expert.
Lead documentation on products, troubleshooting, and process best practices for staff and customers.
Consistently meet or exceed CivicPlus service level targets.
Train and mentor employees on troubleshooting, business processes, and product knowledge.
Lead and manage projects to ensure successful customer outcomes.

What We’re Looking For We know that excellent candidates come from diverse backgrounds. Even if you don’t meet 100% of the listed requirements, we encourage you to apply!

Preferred Qualifications:

Exceptional interpersonal skills and a proactive, self driven approach to solving problems independently.
Highly collaborative, with the ability to influence teams across the organization and build cooperation that drives shared success.
Strong written and verbal communication skills that make technical information clear and create positive customer interactions.
Demonstrated proficiency in HTML, CSS, JavaScript, and SQL to troubleshoot and solve problems efficiently.
A customer focused mindset that anticipates needs and concerns and ensures a positive support experience.
Strong organizational skills to manage multiple projects and deadlines through effective prioritization.
A drive to keep improving through training, personal growth, and feedback.
Technology degree or equivalent experience.
Ability to work through ambiguity with resilience and adaptability.
AI-forward mindset with a demonstrated ability to leverage AI tools to improve productivity, decision-making, and work quality.
Demonstrated ability to effectively use AI tools to enhance productivity and outcomes.

Why CivicPlus?

This role offers:

The chance to grow into a subject matter expert across multiple CivicPlus products and integrations.
The opportunity to lead documentation and process best practices that shape how staff and customers work with our products.
A path to mentor and train teammates while leading projects that drive customer success.
Partnership with engineering and other teams to get the issues that matter most resolved.

Compensation and Benefits

Estimated Salary Grade: $26.00 - $36.39
The Anticipated Hiring Range: $27.00 - $30.00
The actual offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.
Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more.

Our Hiring Process

Introductory call with Talent Acquisition
Interview with the Hiring Manager
Panel Interview with CivicPlus team members, including an interview project activity
Offer

Note: The process may vary slightly depending on the role. Additional Information

CivicPlus is currently unable to provide visa sponsorship for this position now or in the future. Applicants must be authorized to work in the US.
We encourage you to apply as soon as possible, as applications will be reviewed on a rolling basis, and the posting may close earlier at the discretion of the Talent Acquisition team.
At CivicPlus, we embrace AI and automation as tools that help people work smarter, move faster, and focus on higher-value work that strengthens communities. We encourage thoughtful, responsible use of technology to improve efficiency, support innovation, and enhance the employee and customer experience - while keeping human judgment, collaboration, and accountability at the center of what we do.

Equal Opportunity Commitment CivicPlus is proud to be an Equal Employment Opportunity employer. We celebrate and support diversity for the benefit of our employees, products, clients, and communities. Reasonable accommodations are available during the interview process.

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