Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
Sr. Machine Learning Engineer
Amazon.com Services LLC
Seattle, WA · Arlington, VA · New York, NY
- Own the architectural direction of large-scale ML training and real-time inference systems, driving improvements in scalability, automation and efficiency across the organization
Added 5 mins ago
Test Development Engineer
SiTime Corporation
United States
The Test Architect / Test Development Engineer is responsible for the development and deployment of next-generation semiconductor test solutions, technologies, and methodologies for…
Added 7 mins ago
Staff Engineer - In-Home Order Fulfillment
Best Buy
Richfield, MN
As a Staff Engineer on the In-Home Order Fulfillment team, you’ll help build the cloud services that power scheduling for in-home delivery, installation and repair. You’ll be a hands-on…
Added 9 mins ago
AI & ML Ops Engineer
Fairview Health Services
Minneapolis, MN
The engineer partners with data scientists, data engineers, central cloud and infrastructure teams, API and Interoperability teams, Cybersecurity, service owners, and relevant engineering…
Added 9 mins ago
Cloud & AI Deployment Engineer
Fairview Health Services
Minneapolis, MN
The Cloud & AI Deployment Engineer designs, implements, and supports assigned Azure cloud infrastructure and deployment capabilities for AI and machine-learning solutions in partnership…
Added 9 mins ago
KC
Software Engineer - Test Automation
KLA Corporation
Milpitas, CA
- $117,800 to $200,300 USD / year
KLA is seeking a highly skilled Software Engineer in Test Automation with 6+ years of hands-on experience to design, build, and scale code-driven automation across three key areas: UI…
Added 13 mins ago
RT
Senior QA Engineer
Rain Technologies Inc.
New York, NY
- $165,000 to $185,000 USD / year
We are looking for an experienced QA Engineer to be a part of our engineering team. You will help us to improve QA processes, run tests and collaborate with teams to maintain product…
Added 15 mins ago
Senior Security GRC Engineer, AI & Automation
American Express Global Business Travel
Washington, DC
AmexGBT’s Security GRC team is looking for a talented Senior Security GRC Engineer to design, build, and scale automation and AI-driven solutions that modernize our governance, risk, and…
Added 15 mins ago
Head of Forward Deployed Engineering
Bausch + Lomb
Washington, DC
Bausch + Lomb is seeking a Head of Forward Deployed Engineer (FDE) to turn AI from pilots into production capability across B+L. This is a hands-on builder role embedded in manufacturing,…
Added 15 mins ago
Mechanical Engineer, Data Center Operations Engineering
Meta
Washington, DC
Meta is seeking a Mechanical Engineer to join our Data Center Operations Engineering team. Our data centers are the foundation upon which our rapidly growing infrastructure efficiently…
Added 15 mins ago
Network Operations Engineer
Meta
Washington, DC
Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role, you will utilize your knowledge in hyperscale data center…
Added 15 mins ago
Senior Lead Engineer
PwC
Washington, DC
As a Senior Lead Engineer you will lead custom application development and testing efforts that help clients turn business needs into scalable software solutions across cloud-native and…
Added 15 mins ago
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Washington, DC
As a Java Full Stack Engineer with Spring boot/AWS exp, you will make an impact by designing and delivering scalable, cloud-native healthcare payer applications that improve payment…
Added 15 mins ago
EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Washington, DC
- $80 to $90 USD / hour
Our client is seeking a highly experienced Staff AI & Data Engineer to design and build enterprise-grade data and AI solutions on Databricks. This hands-on role focuses on strengthening the…
Added 15 mins ago
EG
Junior Test Engineer
Eliassen Group
washington, DC
- $45 to $50 USD / hour
Our client is seeking a Junior Test Engineer to support the Drug Enforcement Administration (DEA) Investigative Case and Data Ecosystem (ICDE) modernization effort. The program focuses on…
Added 15 mins ago
EG
QA Automation Engineer
Eliassen Group
Washington, DC
- $75 to $82 USD / hour
Experience as an Automation Engineer using tools such as Selenium with Java or similar.
Added 17 mins ago
Technical Support Engineer III
CivicPlus, LLC
Remote, United States
As a Technical Support Engineer III, you will:
Added 17 mins ago
O
Controls Engineer: Power Generation
OpenAI
San Francisco, CA
- $257,000 to $327,000 USD / year
We are seeking a Controls Engineer to design and integrate automation systems for on-site power generation serving large AI data center campuses. You will own control architecture and…
Added 18 mins ago
UG
Senior Principal AI/ML Product Engineer- Full Stack
UnitedHealth Group
Boston, MA
- $184,600 to $316,500 USD / year
The Sr Principal AI/ML Engineer, AI & Product Office owns the hardest technical bets and the foundation the team builds on, and builds and deploys the AI-enabled products that help the…
Added 19 mins ago
Senior Engineer, Full Stack
Aspira
Austin, TX
…agencies more capacity and insight - streamlined tools, smarter automation, and better connections with their communities. Our goal is simple: make it easier for our clients to conserve…
Added 20 mins ago
Business Solution Engineer
Highspring
NY
…products and technologies. You have hands-on experience using automation, and AI/ML tools and applications to creatively design, prototype, and implement solutions for your clients. You…
Added 21 mins ago
A
Devsecops Engineer
Actalent
Wilmington, MA
- $70 to $100 USD / hour
Job Title: DevSecOps EngineerJob DescriptionThe DevSecOps Engineer will design, implement, and maintain robust security controls across AWS cloud environments that support connected medical…
Added 21 mins ago
Mechanical Engineer
Actalent
Hauppauge, NY
An award-winning engineering services company in Hauppauge, NY is seeking an experienced Senior Mechanical Design Engineer to join its growing engineering team.This is an excellent…
Added 21 mins ago
A
Senior Mechanical Engineer
Actalent
Carmel, NY
- $127,000 to $140,000 USD / year
The engineer will read OEM test specifications and work with customers to design custom test equipment
Added 21 mins ago
A
Test Engineer
Actalent
Merritt Island, FL
- $36 to $43 USD / hour
Job Title: Integration and Test EngineerJob DescriptionThe Integration and Test Engineer defines, documents, analyzes, performs, and interprets tests for products, systems, components, and…

CivicPlus, LLC

Technical Support Engineer III

Remote, United States

The Anticipated Hiring Range: $27.00 - $30.00

Apply About employer

Applications open in a new tab.

Job details

Pay: The Anticipated Hiring Range: $27.00 - $30.00
Posting language: English
Posted: Nov 2, 2026

Original job description

Your Impact This role keeps customers moving by providing top level technical support, troubleshooting, and clear documentation across CivicPlus products and integrations. You will also train and mentor colleagues, lead projects, and bring recurring issues to the teams that can resolve them. Your work helps ensure successful outcomes for the customers we serve. About CivicPlus At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we’re empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured. What You’ll Do

As a Technical Support Engineer III, you will:

Provide top level technical support, service, mentorship, and training.
Investigate, troubleshoot, and resolve customer issues with clear communication and thorough documentation.
Record all customer interactions with relevant details in ticketing software.
Build strong, effective working relationships with colleagues and customers.
Manage complex issues through in depth research, documentation, escalation, and collaboration with internal engineering teams.
Identify and advocate for trending issues, working with other teams to address high impact problems.
Expand your product knowledge across multiple CivicPlus products and integrations.
Serve as a subject matter expert.
Lead documentation on products, troubleshooting, and process best practices for staff and customers.
Consistently meet or exceed CivicPlus service level targets.
Train and mentor employees on troubleshooting, business processes, and product knowledge.
Lead and manage projects to ensure successful customer outcomes.

What We’re Looking For We know that excellent candidates come from diverse backgrounds. Even if you don’t meet 100% of the listed requirements, we encourage you to apply!

Preferred Qualifications:

Exceptional interpersonal skills and a proactive, self driven approach to solving problems independently.
Highly collaborative, with the ability to influence teams across the organization and build cooperation that drives shared success.
Strong written and verbal communication skills that make technical information clear and create positive customer interactions.
Demonstrated proficiency in HTML, CSS, JavaScript, and SQL to troubleshoot and solve problems efficiently.
A customer focused mindset that anticipates needs and concerns and ensures a positive support experience.
Strong organizational skills to manage multiple projects and deadlines through effective prioritization.
A drive to keep improving through training, personal growth, and feedback.
Technology degree or equivalent experience.
Ability to work through ambiguity with resilience and adaptability.
AI-forward mindset with a demonstrated ability to leverage AI tools to improve productivity, decision-making, and work quality.
Demonstrated ability to effectively use AI tools to enhance productivity and outcomes.

Why CivicPlus?

This role offers:

The chance to grow into a subject matter expert across multiple CivicPlus products and integrations.
The opportunity to lead documentation and process best practices that shape how staff and customers work with our products.
A path to mentor and train teammates while leading projects that drive customer success.
Partnership with engineering and other teams to get the issues that matter most resolved.

Compensation and Benefits

Estimated Salary Grade: $26.00 - $36.39
The Anticipated Hiring Range: $27.00 - $30.00
The actual offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.
Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more.

Our Hiring Process

Introductory call with Talent Acquisition
Interview with the Hiring Manager
Panel Interview with CivicPlus team members, including an interview project activity
Offer

Note: The process may vary slightly depending on the role. Additional Information

CivicPlus is currently unable to provide visa sponsorship for this position now or in the future. Applicants must be authorized to work in the US.
We encourage you to apply as soon as possible, as applications will be reviewed on a rolling basis, and the posting may close earlier at the discretion of the Talent Acquisition team.
At CivicPlus, we embrace AI and automation as tools that help people work smarter, move faster, and focus on higher-value work that strengthens communities. We encourage thoughtful, responsible use of technology to improve efficiency, support innovation, and enhance the employee and customer experience - while keeping human judgment, collaboration, and accountability at the center of what we do.

Equal Opportunity Commitment CivicPlus is proud to be an Equal Employment Opportunity employer. We celebrate and support diversity for the benefit of our employees, products, clients, and communities. Reasonable accommodations are available during the interview process.

Apply About employer

Report this job