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UO
Soc/Clin Research Assistant
University of North Carolina- Chapel Hill
NC
- $23 to $26 USD / hour
The main purpose of this position is to conduct data collections and assist the Project Manager with the administration and operations of all projects. The RA will be responsible for…
Added just now
Pricing Strategy & Insights Manager
H&R Block
Remote, United States
As the Manager, Pricing Strategy & Insights, you will help shape pricing strategy across H&R Block, spanning DIY tax preparation, Assisted in-person and Virtual services, and new products…
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Safety Coordinator - Industrial
Alterman Group Inc
Live Oak, TX
…site-specific safety plans. This role works closely with the Sr. Safety Manager, Field Recruiting and Labor Relations team, and project leadership to provide training, conduct site visits,…
Added just now
CO
MANAGEMENT ANALYST (UNCLASSIFIED)(RE-POST)
City of Cincinnati
Cincinnati, OH
- $30.22 to $45.94 USD / hour
Develops plans to ensure timely program/project execution.
Added 1 min ago
Agile Program Manager
Saratoga Medical Center
Orlando, FL · Huntsville, AL
Saratoga Medical is seeking an experienced Agile Program Manager (Key Personnel) for a Government consulting opportunity in Orlando, FL or Redstone Arsenal, AL. The selected professional…
Added 1 min ago
Research Scientist/Engineer Senior
University of Washington
Seattle, WA
The Sr. Manager, CMC Development & Operations leads the transition of the Institute for Protein Design's (IPD) computationally designed proteins and nanoparticle vaccines from discovery…
Added 1 min ago
Program Operations Specialist - Student Affairs
University of Washington
Seattle, WA
The School of Nursing has an outstanding opportunity for Program Operations Specialist – Student Affairs to join their team.
Added 1 min ago
SC
Cloud & Platform Services Manager (Classified Manager)
Solano Community College
Fairfield, CA
- $112,625.53 to $131,755.93 USD / year
Under the direction of the assigned supervisor, the Cloud & Platform Services Manager is responsible for the planning, administration, and continuous improvement of the District’s cloud,…
Added 2 mins ago
H
Worldwide Integrated Marketing Manager (ACS)
HP
Fort Collins, CO · Spring, TX
- $106,050 to $140,000 USD / year
The Worldwide Integrated Marketing Manager is responsible for driving the execution of marketing communications strategies within the assigned business area, adhering to established…
Added 2 mins ago
H
Personal Systems Business Planning Manager
HP
Spring, TX
- $130,700 to $185,000 USD / year
Project Management Professional (PMP) Certification
Added 2 mins ago
CF
Design Manager
Crunch Fitness Corporate
New York, NY
- $85,000 to $90,000 USD / year
This role oversees the design team's day-to-day operations, manages project assignments, prioritizes workloads, and ensures creative is delivered on time and to the highest standards. As…
Added 2 mins ago
Senior Program Manager
NexGen Data Systems Inc (NGDS)
Blacksburg, VA
NexGen Data Systems is seeking a Senior Program Manager to exercise comprehensive oversight of all contractor personnel and activities, ensuring adherence to the PWS and applicable…
Added 2 mins ago
C - 17 Supply Chain Integration Manager
The Boeing Company
Long Beach, CA
Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience)…
Added 2 mins ago
P-8 ILS Support Engineering Manager (Multi-Engineering Discipline)
The Boeing Company
Tukwila, WA
Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience)…
Added 2 mins ago
MH
Chief Engineer
Marquesa Hotel, a Noble House Hotel
Key West, FL
- $85,000 to $95,000 USD / year
Oversee capital projects, renovations, contractors, and vendors while monitoring project timelines, quality, and budgets.
Added 3 mins ago
BC
OSM Subcontracts Manager - Clay, NY
Bechtel Corporation
Clay, NY
- $159,700 to $231,000 USD / year
Develops and implements a Subcontract Management Program for the project consistent with the Standard Work Process Procedures and the Subcontract/Contract Management Guidebook
Added 3 mins ago
Manager, Consulting - National EDI Business Operations
Kaiser Permanente
Pasadena, CA · Oakland, CA · Denver, CO · Portland, OR · Atlanta, GA · Silver Spring, MD · Seattle, WA · San Diego, CA · Sacramento, CA
Overview: The Manager Consulting provides strategic leadership for National EDI Claims and Encounter Operations across Kaiser Permanente, ensuring compliant, reliable, and efficient…
Added 3 mins ago
Care Without Delay Nurse Manager II
Kaiser Permanente
Downey, CA
…leaders, and overseeing highly complex work steams with large program impact; leading the development and implementation of plans, policies, and processes for data-gathering and analysis…
Added 3 mins ago
Nurse Manager II, Continuum of Care
Kaiser Permanente
Vallejo, CA
…leaders and overseeing highly complex workstreams with large program impact; leading the development and implementation of plans, policies, and processes for data gathering, using relevant…
Added 5 mins ago
CM
Program Manager II, Performance Development
Centene Management Company LLC
Remote, United States
- $70,100 to $126,200 USD / year
Key Details: The Program Manager II is fully remote. Candidates will be considered nationally.
Added 5 mins ago
Manager, Medical Economics
Centene Management Company LLC
Remote, United States
Position Purpose: The Manager, Medical Economics drives the execution of analytics strategy through the discovery, development, and implementation of leading-edge analytics that answer…
Added 5 mins ago
BA
Part-Time Engineering Intern (Houston, TX)
Brown and Caldwell
Houston, TX
- Part-time
…will grow as a professional under the guidance of your people manager and team and be trusted to support project objectives. Our work is interesting, challenging, wide-ranging in nature,…
Added 6 mins ago
Organizational Change Manager (Operations and Policy Analyst 3)
Department of Justice
United States
…strategy, and adoption planning, the Organizational Change Manager partners closely with executive sponsors, program leaders, project managers, business analysts, and division stakeholders…
Added 6 mins ago
Manager, Support & Observability
Arrow Electronics, Inc.
US-CO-Denver, CO
…analysis, hardware and software analysis. Data model design, program specifications, project request…
Added 7 mins ago
Inventory and Project Coordinator
Rock House Farms (RHF)
Hickory, NC
The Inventory and Project Coordinator maintains inventory accuracy, coordinates the weekly cycle count program, reconciles inventory and shipping reports, and supports projects to meet…

City Wide Facility Solutions

Client Manager - Mansfield

Columbus, OH, United States

Full-time

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Job details

Job type: Full-time
Experience: 3+ years of proven success in client retention or service roles; service industry experience valued.
Posting language: English
Posted: Nov 6, 2026

Original job description

The Facility Solutions Manager (FSM) serves as the primary relationship manager for a portfolio of commercial clients. This role is responsible for client retention, service expansion, contractor management, and ensuring exceptional service delivery. Successful FSMs build strong client relationships, resolve issues quickly, and identify opportunities to grow existing accounts. This is a six figure income opportunity, to include base salary and bonus/commission structure with OTE of $100k+!

Who Are We:

We are a management company in the building maintenance industry. We manage services on behalf of our building owners and property managers. If you are seeking an exciting career and are leader of people, City Wide offers you a unique opportunity to use your skill set to create the lifestyle and income doing exactly what you do today, but for yourself, rather than corporate America!

Essential Functions

Oversee client retention and service expansion by negotiating agreements, addressing concerns, and ensuring satisfaction through follow-up and quality control.
Be an expert on the opportunities within the assigned territory.
Own the complete OS sales cycle and client relationship, from prospecting through onboarding, billing, client satisfaction, and project management.
Manage contractor and vendor partner performance, compliance, and agreements; enforce service standards and replace partners as needed.
Supervise Night Managers, coordinate staffing, and ensure execution of service strategies and client needs.
Manage inspections, supply procurement, and CRM data entry; maintain accurate documentation such as Exhibit A's and SDS sheets.
Conduct inspections, review client feedback, and implement corrective actions with teams to ensure consistent service quality.
Assist with invoice collection and contractor and vendor partner payments, and keep client documentation and schedules current.
Execute company administrative tasks efficiently, on deadline, and to company standards.
Abide by the City Wide Columbus core values (Company, Client, Community, Communication, and Coaching), including a 2-hour response time for all internal communication and a 1-hour response time for all client communication.
Lead the team in compliance with City Wide Columbus EOS (Entrepreneurial Operating System) standards.
Perform additional duties as assigned.

The City Wide team is committed to positively impacting the lives of everyone within the City Wide community of franchisees, clients, employees, contractors, and vendors. We believe everyone matters and being successful in life is not enough. We must also be significant!

Requirements

You are the Superstar we are looking for if you... Education & Training

High school diploma required; bachelor's degree preferred.
OSHA 10-Hour training, provided by the company and completed after the 90-day ramp period.

Experience

3+ years of proven success in client retention or service roles; service industry experience valued.

Knowledge, Skills & Abilities

Strong relationship builder with excellent verbal and written communication skills.
Strong organizational skills across email management, project management, and day-to-day follow-up.
Strong problem-solving skills with a solutions-focused approach.
Ability to juggle and manage multiple client and vendor relationships at once.
Proactive, detail-oriented, and able to manage multiple priorities independently.
Confident, adaptable, and forward-thinking; comfortable raising ideas for improvement.
Proficiency in Microsoft Office and CRM systems.

Benefits

City Wide Facility Solutions is pleased to offer a comprehensive and competitive compensation program that rewards talented employees for their performance. After meeting eligibility requirements, you will be eligible for: Medical, Dental, and Vision Insurance, 401(K) retirement savings plans.

Job Type: Full-time Compensation Package: $60,000+ Annual Base Salary & Monthly Car Allowance & Monthly Commission & Quarterly Bonus

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at https://www.Columbus.GoCityWide.com/.

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More about this job

Skills

Quality control
Sales
Cold calling
Project management
Regulatory compliance
Lead inspections
Procurement
Data entry
Documentation
Undertake inspections
Communication skills
Coaching
Organizational skills
Problem solving
Adaptability
Microsoft Office

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