Jobs in the United States

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Added 6 mins ago
WV
Director of Facilities & Operations
Wenatchee Valley College
Wenatchee, WA
- $8,750 to $9,583.33 USD / month
Maintain Safety Data Sheets, hazard communication, and related training programs; coordinate asbestos, lead, mold, and indoor air quality assessments and abatement; and prepare required…
Added 8 mins ago
UO
PRN MFM Sonographer
University of Colorado Denver
Aurora, CO
- $40,123 USD / year
This position reports directly to the MFM Practice Manager and indirectly to the Medical Directors and the Division Administrative Director.
Added 8 mins ago
UO
Clinical Research Startup Specialist
University of Colorado Denver
Aurora, CO
- $58,705 to $78,665 USD / year
…responsibilities and will consult with CReST leadership on the CReST program's study startup activities, status, metrics, and capacity. Knowledge of Good Clinical Practice, applicable…
Added 8 mins ago
UO
Finance and Accounting Senior Professional
University of Colorado Denver
Boulder, CO
- $68,000 to $72,000 USD / year
Communicate proactively with the Department Chair and Manager of Finance and Operations for large and complex proposals to ensure awareness for unit planning purposes.
Added 9 mins ago
Sales Manager - NYC
Warby Parker
NY
Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. (At other brands, you…
Added 17 mins ago
AH
House Attendant ("Asistente y Atencion en area de Limpieza:)
Azul Hospitality
Phoenix, AZ
- $0.01 USD / hour
Participate in the guest room Deep Cleaning program.
Added 23 mins ago
Shift Manager
Buffalo Wild Wings
High Point, NC
As a Shift Manager, you will supervise the operation of our restaurant on a shift-by-shift basis. You will also assist the management team in providing support and coaching team members to…
Added 25 mins ago
CH
Pharmacy Technician
CVS Health
Union City, GA
- $16.5 to $25 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 25 mins ago
GARAGE - Co-Manager - Kenwood Towne Centre
Groupe Dynamite, Inc Garage
Cincinnati, OH
Reporting to the Store Manager, your main focus as Co-Manager is to promote a positive omni channel shopping experience, build loyal client relationships and produce outstanding business…
Added 26 mins ago
Business Operations Manager, Hyperscaler Data Center & Client Optics
Cisco
San Jose, CA
As a Business Operations Manager, you will blend analytical, technical, and operational expertise to drive meaningful change. Each week will bring a new set of projects and challenges. You…
Added 26 mins ago
Executive Communications Manager, Americas Software and Services Sales (West Coast)
Cisco
San Jose, CA
As an Executive Communications Manager, you will create clear, compelling, and innovative communications for the Vice President for Americas Software and Services Sales, while also…
Added 27 mins ago
AD
Assistant Dental Office Manager
Aspen Dental
Fairfield, CA
- $24 to $26 USD / hour
…world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our…
Added 27 mins ago
AD
Assistant Dental Office Manager
Aspen Dental
Sacramento, CA
- $24 to $26 USD / hour
…world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our…
Added 28 mins ago
VR
Assistant Manager: Guest Services - Hourly
Vail Resorts
Ludlow, VT
- $25 to $28.6 USD / hour
The Guest Services Assistant Manager is responsible for supporting exceptional guest service across base area operations while helping create a team that is focused, motivated, and…
Added 28 mins ago
VR
Lead Rental Operations
Vail Resorts
Crested Butte, CO
- $23 to $29.22 USD / hour
…discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your…
Added 31 mins ago
CW
Claims Resolution Specialist
C&S Wholesale Grocers, Inc.
Windsor Locks, CT
- $19.28 USD / hour
This position will report directly to the Claims Manager and conduct detailed investigations by recovering all documentation regarding Customer shortage requests ensuring that all pending…
Added 31 mins ago
Senior Manager, Actuarial - Commercial Fully Insured
CVS Health
Hartford, CT
Identifies training gaps and recommends an appropriate course of action including development and delivery of training.
Added 31 mins ago
Lead Machinist - Swiss and Mill Turn
ARUNDEL MACHINE
Newtown, CT
Retrieves current revision CNC program and downloads to machine.
Added 31 mins ago
CNC Machinist/Hybrid Davenport
MW Industries
Seymour, CT
Perform full setup and operation of CNC mills, lathes, multi-axis, or Swiss-type machines, including tooling, fixturing, offsets, and program adjustments.
Added 31 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Hartford, CT
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 36 mins ago
HL
Key Carrier
Homegoods LLC
Boston, MA
- $18.25 to $18.75 USD / hour
Acts as Manager on Duty adhering to company policy and procedure
Added 37 mins ago
10310 Inside Sales
SBH
Frisco, TX
…the advisor on our customer’s journey. It takes knowledge and training – which Sally Beauty will go above and beyond to provide. You bring your passion and personality – we will do the…
Added 39 mins ago
EM
NSR Suites Part Time-100011
ESA Management, LLC
Wilmington, NC
- Part-time
Keeps abreast of hotel policies, training, and safety procedures.
Added 39 mins ago
EM
Housekeeper Part Time-101020
ESA Management, LLC
Bel Air, MD
- Part-time
Reports all maintenance issues directly to the front desk and/or manager on duty.
Added 39 mins ago
Construction Contract Manager III-Sr
Williams Companies
Tulsa, OK
The Construction Contract Manager III-Sr. is responsible for coordinating with our engineering and construction project teams around the creation, bidding, and execution of construction…

City Wide Facility Solutions

Client Manager - Lancaster

Columbus, OH, United States

From $60,000 USD / year · Full-time

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Job details

Pay: From $60,000 USD / year
Job type: Full-time
Experience: 3+ years of proven success in client retention or service roles; service industry experience valued.
Posting language: English
Posted: Nov 6, 2026

Original job description

The Facility Solutions Manager (FSM) serves as the primary relationship manager for a portfolio of commercial clients. This role is responsible for client retention, service expansion, contractor management, and ensuring exceptional service delivery. Successful FSMs build strong client relationships, resolve issues quickly, and identify opportunities to grow existing accounts. This is a six figure income opportunity, to include base salary and bonus/commission structure with OTE of $100k+!

Who Are We:

We are a management company in the building maintenance industry. We manage services on behalf of our building owners and property managers. If you are seeking an exciting career and are leader of people, City Wide offers you a unique opportunity to use your skill set to create the lifestyle and income doing exactly what you do today, but for yourself, rather than corporate America!

Essential Functions

Oversee client retention and service expansion by negotiating agreements, addressing concerns, and ensuring satisfaction through follow-up and quality control.
Be an expert on the opportunities within the assigned territory.
Own the complete OS sales cycle and client relationship, from prospecting through onboarding, billing, client satisfaction, and project management.
Manage contractor and vendor partner performance, compliance, and agreements; enforce service standards and replace partners as needed.
Supervise Night Managers, coordinate staffing, and ensure execution of service strategies and client needs.
Manage inspections, supply procurement, and CRM data entry; maintain accurate documentation such as Exhibit A's and SDS sheets.
Conduct inspections, review client feedback, and implement corrective actions with teams to ensure consistent service quality.
Assist with invoice collection and contractor and vendor partner payments, and keep client documentation and schedules current.
Execute company administrative tasks efficiently, on deadline, and to company standards.
Abide by the City Wide Columbus core values (Company, Client, Community, Communication, and Coaching), including a 2-hour response time for all internal communication and a 1-hour response time for all client communication.
Lead the team in compliance with City Wide Columbus EOS (Entrepreneurial Operating System) standards.
Perform additional duties as assigned.

The City Wide team is committed to positively impacting the lives of everyone within the City Wide community of franchisees, clients, employees, contractors, and vendors. We believe everyone matters and being successful in life is not enough. We must also be significant!

You are the Superstar we are looking for if you... Education & Training

High school diploma required; bachelor's degree preferred.
OSHA 10-Hour training, provided by the company and completed after the 90-day ramp period.

Experience

3+ years of proven success in client retention or service roles; service industry experience valued.

Knowledge, Skills & Abilities

Strong relationship builder with excellent verbal and written communication skills.
Strong organizational skills across email management, project management, and day-to-day follow-up.
Strong problem-solving skills with a solutions-focused approach.
Ability to juggle and manage multiple client and vendor relationships at once.
Proactive, detail-oriented, and able to manage multiple priorities independently.
Confident, adaptable, and forward-thinking; comfortable raising ideas for improvement.
Proficiency in Microsoft Office and CRM systems.

City Wide Facility Solutions is pleased to offer a comprehensive and competitive compensation program that rewards talented employees for their performance. After meeting eligibility requirements, you will be eligible for: Medical, Dental, and Vision Insurance, 401(K) retirement savings plans.

Job Type: Full-time Compensation Package: $60,000+ Annual Base Salary & Monthly Car Allowance & Monthly Commission & Quarterly Bonus

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at https://www.Columbus.GoCityWide.com/.

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More about this job

Skills

Quality control
Sales
Cold calling
Project management
Regulatory compliance
Lead inspections
Procurement
Data entry
Documentation
Undertake inspections
Communication skills
Coaching
Organizational skills
Problem solving
Adaptability
Microsoft Office

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