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Senior Manager, Operations Programs
American Precision Industries Inc
Remote, United States
- $140,000 to $160,000 USD / year
8+ years of experience in manufacturing operations, program management, supply chain, engineering, operational excellence, or capital project execution.
Added 1 min ago
L
Construction Contracts Coordinator
lhh
Greensboro, NC
- $50,000 to $58,000 USD / year
Prepare commitment documentation for Project Manager review and approval.
Added 1 min ago
SAP NS2 Senior Cloud Security Engineer-TS/SCI + poly Onsite - Chantilly, VA
SAP
Herndon, VA
All internals must have manager’s approval to transfer.
Added 1 min ago
Senior Cyber Security Administrator
ASRC Federal
Huntsville, AL
…systems engineering, software engineering, system integration and project management services for real-time, mission-critical defense systems. AFSS is seeking a Security Administrator to…
Added 1 min ago
Senior Systems Administrator
ASRC Federal
Huntsville, AL
…systems engineering, software engineering, system integration and project management services for real-time, mission-critical defense systems. AFSS is seeking a Systems Administrator to…
Added 2 mins ago
Fleet Maintenance Technician
Charlie's Produce
Anchorage, AK
Other project as requested by the management team.
Added 4 mins ago
A
Transit Market Sector Leader
AECOM
Greenville, SC
- $180,000 to $248,000 USD / year
Serve as Executive Sponsor, Principal-in-Charge, Program Director, or Senior Project Manager for major projects including:
Added 4 mins ago
A
Transit Market Sector Leader
AECOM
Charlotte, NC
- $180,000 to $248,000 USD / year
Serve as Executive Sponsor, Principal-in-Charge, Program Director, or Senior Project Manager for major projects including:
Added 4 mins ago
A
Transit Market Sector Leader
AECOM
Columbia, SC
- $180,000 to $248,000 USD / year
Serve as Executive Sponsor, Principal-in-Charge, Program Director, or Senior Project Manager for major projects including:
Added 4 mins ago
A
Transit Market Sector Leader
AECOM
Birmingham, AL
- $180,000 to $248,000 USD / year
Serve as Executive Sponsor, Principal-in-Charge, Program Director, or Senior Project Manager for major projects including:
Added 4 mins ago
A
Senior Transportation Project Manager
AECOM
Nashville, TN
- $140,000 to $190,000 USD / year
…Southeast. We are seeking an experienced Senior Transportation Project Manager to lead the planning, design, and delivery of mid-sized to large civil highway projects from concept…
Added 4 mins ago
A
Transit Market Sector Leader
AECOM
Nashville, TN
- $180,000 to $248,000 USD / year
Serve as Executive Sponsor, Principal-in-Charge, Program Director, or Senior Project Manager for major projects including:
Added 4 mins ago
A
Transit Market Sector Leader
AECOM
Raleigh, NC
- $180,000 to $248,000 USD / year
Serve as Executive Sponsor, Principal-in-Charge, Program Director, or Senior Project Manager for major projects including:
Added 4 mins ago
Senior Manager, Development and Design Transfer
Natera
Austin, TX
We are seeking an experienced Senior Manager, Design Transfer to lead and coordinate the transfer of products from R&D into Operations. This role will plan, execute, implement, and document…
Added 5 mins ago
Manager Quality Assurance - PQA
Amgen Inc.
NC
Let’s do this. Let’s change the world. In this vital role you will be the Manager Quality Assurance for the PQA team and will work directly with plant manufacturing and engineering staff…
Added 5 mins ago
UA
HMI Project Engineer
USABB ABB Inc.
OH
- $65,100 to $104,160 USD / year
Working as a Project Engineer, you will be the technical lead and design authority for Process Automation engineering projects in Renewable, Oil & Gas, Chemical, Power Generation, Water…
Added 5 mins ago
US Midstream Account Manager
USABB ABB Inc.
Remote, United States
…support. You will consult with the Midstream companies to define project goals, design a solution that meets or exceeds stated goals and ensure the ABB solution is implemented…
Added 5 mins ago
MC
Technical Product Manager – Enterprise Software
Motive Companies
Los Angeles, CA
- $160,000 to $195,000 USD / year
Motive Workforce is seeking a Technical Product Manager – Enterprise Software for a growing technology company developing sophisticated software for complex, mission-critical systems.
Added 7 mins ago
Associate Director, Program Management Office, Global Medical Affairs - Solid Tumor Franchise
BeOne Medicines USA, Inc.
Remote, United States
The Associate Director, Global Medical Affairs Program Management Office (GMA PMO), will partner with the Director, GMA PMO to support the global solid tumor franchise. Serving as a…
Added 7 mins ago
MI
Construction Project Manager IV (53598)
MIRACORP INC
El Paso, TX
- $100,000 to $115,000 USD / year
The Project Manager IV leads complex, high-value design and construction projects for government facilities, overseeing all phases from planning and design through construction,…
Added 7 mins ago
FY27 Intern - Digital Design Engineering Intern - Canada (16 months)
ON, CA
…world. You’ll be paired with a mentor with visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm employee community to ensure your…
Added 7 mins ago
Investment Intern (Hybrid)
Municipal Employees' Retirement System of Michigan
Lansing, MI
Part-time, 13-week summer program with a maximum of 20 hours per week.
Added 7 mins ago
Clinical & Translational Research Scholars Program Manager
University of Virginia
Charlottesville, VA
The Program Manager provides strategic and operational leadership for a career development program supporting early-career clinical, translational, and health researchers. The position is…
Added 7 mins ago
Elevator Components Technical Purchasing Manager
Elevated
Atlanta, GA
The Elevator National Purchasing Manager is responsible for overseeing the purchasing requisitions, inventory management, repair and exchange programs, and operational support of elevator…
Added 8 mins ago
College & Career Seminar Teacher - High School (26-27)
KIPP Public Schools Northern California
San Jose, CA
…students in effort to ensure a strong and strategic postsecondary program match for all students. S/he will report to the Senior Manager of College and Career Counseling at their school…

City Wide Facility Solutions

Client Manager - Lancaster

Columbus, OH, United States

From $60,000 USD / year · Full-time

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Job details

Pay: From $60,000 USD / year
Job type: Full-time
Experience: 3+ years of proven success in client retention or service roles; service industry experience valued.
Posting language: English
Posted: Nov 6, 2026

Original job description

The Facility Solutions Manager (FSM) serves as the primary relationship manager for a portfolio of commercial clients. This role is responsible for client retention, service expansion, contractor management, and ensuring exceptional service delivery. Successful FSMs build strong client relationships, resolve issues quickly, and identify opportunities to grow existing accounts. This is a six figure income opportunity, to include base salary and bonus/commission structure with OTE of $100k+!

Who Are We:

We are a management company in the building maintenance industry. We manage services on behalf of our building owners and property managers. If you are seeking an exciting career and are leader of people, City Wide offers you a unique opportunity to use your skill set to create the lifestyle and income doing exactly what you do today, but for yourself, rather than corporate America!

Essential Functions

Oversee client retention and service expansion by negotiating agreements, addressing concerns, and ensuring satisfaction through follow-up and quality control.
Be an expert on the opportunities within the assigned territory.
Own the complete OS sales cycle and client relationship, from prospecting through onboarding, billing, client satisfaction, and project management.
Manage contractor and vendor partner performance, compliance, and agreements; enforce service standards and replace partners as needed.
Supervise Night Managers, coordinate staffing, and ensure execution of service strategies and client needs.
Manage inspections, supply procurement, and CRM data entry; maintain accurate documentation such as Exhibit A's and SDS sheets.
Conduct inspections, review client feedback, and implement corrective actions with teams to ensure consistent service quality.
Assist with invoice collection and contractor and vendor partner payments, and keep client documentation and schedules current.
Execute company administrative tasks efficiently, on deadline, and to company standards.
Abide by the City Wide Columbus core values (Company, Client, Community, Communication, and Coaching), including a 2-hour response time for all internal communication and a 1-hour response time for all client communication.
Lead the team in compliance with City Wide Columbus EOS (Entrepreneurial Operating System) standards.
Perform additional duties as assigned.

The City Wide team is committed to positively impacting the lives of everyone within the City Wide community of franchisees, clients, employees, contractors, and vendors. We believe everyone matters and being successful in life is not enough. We must also be significant!

You are the Superstar we are looking for if you... Education & Training

High school diploma required; bachelor's degree preferred.
OSHA 10-Hour training, provided by the company and completed after the 90-day ramp period.

Experience

3+ years of proven success in client retention or service roles; service industry experience valued.

Knowledge, Skills & Abilities

Strong relationship builder with excellent verbal and written communication skills.
Strong organizational skills across email management, project management, and day-to-day follow-up.
Strong problem-solving skills with a solutions-focused approach.
Ability to juggle and manage multiple client and vendor relationships at once.
Proactive, detail-oriented, and able to manage multiple priorities independently.
Confident, adaptable, and forward-thinking; comfortable raising ideas for improvement.
Proficiency in Microsoft Office and CRM systems.

City Wide Facility Solutions is pleased to offer a comprehensive and competitive compensation program that rewards talented employees for their performance. After meeting eligibility requirements, you will be eligible for: Medical, Dental, and Vision Insurance, 401(K) retirement savings plans.

Job Type: Full-time Compensation Package: $60,000+ Annual Base Salary & Monthly Car Allowance & Monthly Commission & Quarterly Bonus

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at https://www.Columbus.GoCityWide.com/.

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More about this job

Skills

Quality control
Sales
Cold calling
Project management
Regulatory compliance
Lead inspections
Procurement
Data entry
Documentation
Undertake inspections
Communication skills
Coaching
Organizational skills
Problem solving
Adaptability
Microsoft Office

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