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Added 2 mins ago
Account Executive - N. CA, NV, S. OR - Point of Care Diagnostics - Outpatient
Abbott Point of Care, Inc.
NV
…sales cycles forward. The position reports to the District Manager and requires up to 50% travel to provide customer-focused service and effectively support business…
Added 2 mins ago
Account Executive - Phoenix Point of Care Diagnostics - Outpatient
Abbott Point of Care, Inc.
AZ
…sales cycles forward. The position reports to the District Manager and requires up to 50% travel to provide customer-focused service and effectively support business…
Added 4 mins ago
Lunar Module Descent Engine Controller (LMDE)
HX5, LLC
US-TX-Houston, TX
Lunar Module Descent Engine Controller (LMDE), Project Manager
Added 5 mins ago
DRUG-GEN MDSE/CLERK
The Kroger Co.
Carrollton, TX
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department…
Added 5 mins ago
Cashier
The Kroger Co.
Plano, TX
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's…
Added 5 mins ago
Courtesy Clerk/Grocery Bagger
The Kroger Co.
Dearborn, MI
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's…
Added 8 mins ago
WF
Meat Clerk
WinCo Foods
Moses Lake, WA
- $17.38 to $18.13 USD / hour
Ensure meat is wrapped, weighed, and priced properly. Operate wrapping machine. Provide customer service and ensures product quality and selection. Maintain cleanliness of department and…
Added 9 mins ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
WARMINSTER, PA
- Part-time
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 9 mins ago
Retail Department Manager
Michaels Stores, Inc.
United States
The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate…
Added 9 mins ago
MS
Retail Department Manager Part Time
Michaels Stores, Inc.
United States
- Part-time
The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate…
Added 9 mins ago
MS
Retail Department Manager Full Time
Michaels Stores, Inc.
United States
- Full-time
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and…
Added 9 mins ago
Retail- PT Sales Manager
Michaels Stores, Inc.
United States
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and…
Added 9 mins ago
Specialist - Store Planning & CAD Design
Michaels Stores, Inc.
United States
Under the direction of the Manager - Store Planning, the Specialist - Store Planning & CAD Design is responsible for executing each store’s layout and criteria in conjunction with the…
Added 11 mins ago
LP
Assistant Manager
Leslies PoolMart
MOUNT JULIET, TN
- $15 to $17 USD / hour
As the Assistant Manager (AM), you will support the performance of a Leslie's store to ensure that it meets or exceeds customer service standards, sales plans, profitability, operating…
Added 11 mins ago
Financial Center Manager - TN South Region
Fifth Third Bank, N.A.
Brentwood, TN
GENERAL FUNCTION:The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service,…
Added 11 mins ago
Transportation Assistant
Veterans Affairs, Veterans Health Administration
Murfreesboro, TN
Added 11 mins ago
Registered Nurse-Outpatient (PACT)
Veterans Affairs, Veterans Health Administration
Memphis, TN
Added 11 mins ago
O
Sourcing Manager 4-Optical Transceivers-Supply Chain Operations
Oracle
Nashville, TN
- $102,300 to $209,500 USD / year
Growth opportunities include Sourcing Manager owner for Sourcing Categories/Suppliers and Project Management leadership opportunities.
Added 11 mins ago
Product Manager
HCA Healthcare
Nashville, TN
…integrity. We care like family! Jump-start your career as a Product Manager today with HCA…
Added 16 mins ago
Equipment Rental Specialist
Sunbelt Rentals, Inc.
New Boston, OH
Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales…
Added 16 mins ago
Equipment Rental Specialist
Sunbelt Rentals, Inc.
West Seneca, NY
Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales…
Added 16 mins ago
Equipment Rental Specialist
Sunbelt Rentals, Inc.
Lorton, VA
Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales…
Added 16 mins ago
Equipment Rental Specialist
Sunbelt Rentals, Inc.
Stratford, CT
Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales…
Added 22 mins ago
NH
Fundraising & Membership Manager
Noble Hearts HR Consulting
Becket, MA
- $70,000 to $80,000 USD / year
…Massachusetts, to find its next Senior Membership & Individual Support…
Added 24 mins ago
A
Part Sales Manager – Full Time
AutoZone
Wayne, NJ
- Full-time
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to…

City Wide Facility Solutions

Client Manager - Lancaster

Columbus, OH, United States

From $60,000 USD / year · Full-time

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Job details

Pay: From $60,000 USD / year
Job type: Full-time
Experience: 3+ years of proven success in client retention or service roles; service industry experience valued.
Posting language: English
Posted: Nov 6, 2026

Original job description

The Facility Solutions Manager (FSM) serves as the primary relationship manager for a portfolio of commercial clients. This role is responsible for client retention, service expansion, contractor management, and ensuring exceptional service delivery. Successful FSMs build strong client relationships, resolve issues quickly, and identify opportunities to grow existing accounts. This is a six figure income opportunity, to include base salary and bonus/commission structure with OTE of $100k+!

Who Are We:

We are a management company in the building maintenance industry. We manage services on behalf of our building owners and property managers. If you are seeking an exciting career and are leader of people, City Wide offers you a unique opportunity to use your skill set to create the lifestyle and income doing exactly what you do today, but for yourself, rather than corporate America!

Essential Functions

Oversee client retention and service expansion by negotiating agreements, addressing concerns, and ensuring satisfaction through follow-up and quality control.
Be an expert on the opportunities within the assigned territory.
Own the complete OS sales cycle and client relationship, from prospecting through onboarding, billing, client satisfaction, and project management.
Manage contractor and vendor partner performance, compliance, and agreements; enforce service standards and replace partners as needed.
Supervise Night Managers, coordinate staffing, and ensure execution of service strategies and client needs.
Manage inspections, supply procurement, and CRM data entry; maintain accurate documentation such as Exhibit A's and SDS sheets.
Conduct inspections, review client feedback, and implement corrective actions with teams to ensure consistent service quality.
Assist with invoice collection and contractor and vendor partner payments, and keep client documentation and schedules current.
Execute company administrative tasks efficiently, on deadline, and to company standards.
Abide by the City Wide Columbus core values (Company, Client, Community, Communication, and Coaching), including a 2-hour response time for all internal communication and a 1-hour response time for all client communication.
Lead the team in compliance with City Wide Columbus EOS (Entrepreneurial Operating System) standards.
Perform additional duties as assigned.

The City Wide team is committed to positively impacting the lives of everyone within the City Wide community of franchisees, clients, employees, contractors, and vendors. We believe everyone matters and being successful in life is not enough. We must also be significant!

You are the Superstar we are looking for if you... Education & Training

High school diploma required; bachelor's degree preferred.
OSHA 10-Hour training, provided by the company and completed after the 90-day ramp period.

Experience

3+ years of proven success in client retention or service roles; service industry experience valued.

Knowledge, Skills & Abilities

Strong relationship builder with excellent verbal and written communication skills.
Strong organizational skills across email management, project management, and day-to-day follow-up.
Strong problem-solving skills with a solutions-focused approach.
Ability to juggle and manage multiple client and vendor relationships at once.
Proactive, detail-oriented, and able to manage multiple priorities independently.
Confident, adaptable, and forward-thinking; comfortable raising ideas for improvement.
Proficiency in Microsoft Office and CRM systems.

City Wide Facility Solutions is pleased to offer a comprehensive and competitive compensation program that rewards talented employees for their performance. After meeting eligibility requirements, you will be eligible for: Medical, Dental, and Vision Insurance, 401(K) retirement savings plans.

Job Type: Full-time Compensation Package: $60,000+ Annual Base Salary & Monthly Car Allowance & Monthly Commission & Quarterly Bonus

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at https://www.Columbus.GoCityWide.com/.

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More about this job

Skills

Quality control
Sales
Cold calling
Project management
Regulatory compliance
Lead inspections
Procurement
Data entry
Documentation
Undertake inspections
Communication skills
Coaching
Organizational skills
Problem solving
Adaptability
Microsoft Office

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