School Based Programs - Assistant Program Coordinator

Job Description

The City of Raleigh Parks and Recreation department is seeking an experienced School Based Programs - Assistant Program Coordinator to join its team. The Assistant Program Coordinator will assist in the supervision and management of before school, after school, and track-out programs within the School-Based Programs Division of Youth Programs. This role will also help supervise and coach a team of part-time staff, working together to provide safe, high-quality programs as well as plan and implement recreation-based activities for youth ages 5 - 12 ranging from sports and games to arts and creative projects. At the core of our work is the belief that every child deserves an exceptional experience. This role gives you the opportunity to design and lead fun, engaging, and meaningful programs that create lasting memories.

About You:

Do you find the normal 9-5 grind boring? Looking for a career where every day is exciting and rewarding? Then this is the position for you! The ideal candidate is empathetic, self-motivated, and an excellent communicator. This role is perfect for someone who enjoys bringing joy to others, someone who smiles easily and helps others find their smile too. Working with youth can present challenges, so it’s critical that you can perform well under pressure, remain confident, and use your skills to support and inspire the team.

About Us:

The City of Raleigh Parks School-Based Programs Division serves the community by providing high-quality out-of-school time childcare for youth ages 5-12. We operate both year-round and traditional calendar school programs, ensuring that all school-age children have access to safe, engaging, and enriching experiences outside of the classroom. Our team includes 13 full-time staff and more than 75 part-time staff, working across 4 Track Out Program sites and Before and After School locations. Together, we are dedicated to creating meaningful experiences that support youth development, strengthen families, and build community. This position requires a variable schedule Monday–Friday between 6:45 a.m. and 6:30 p.m., along with occasional after-hours and Saturday events.Duties and Responsibilities The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Assists in planning and implementing programs and activities
• Adapts programming as directed to meet the needs of participants
• Assists with oversight of daily operations
• Performs operating opening and/or closing procedures at assigned facilities, which may include cash handling procedures
• Provides exceptional customer service and information to internal and external customers and educates external customers concerning program offerings
• Follows assigned activity plans/lessons, monitors participants, and ensures compliance with rules and safety procedures
• Assists with administrative responsibilities such as time sheet collection, program scheduling, program inventory, and creation of supply lists
• Cleans, organizes, and manages program equipment and supplies
• Assists with staff onboarding and training
• Performs related work as required

Typical Qualifications

Education and Experience:

High School diploma or G.E.D. equivalency; 1 to 3 years’ experience in child care, recreation activity supervision, customer service, or related work;

OR

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Licenses and Certifications:

• Valid North Carolina Class C Driver’s License with a satisfactory driving record, or the ability to obtain within 60 days of hire

Preferred Education and Experience:

• Youth Program Experience
• Staff Management Experience

Additional Information

Knowledge of:

• City-wide departmental organization policies and procedures
• Cash handling
• Community development principles
• Modern office practices and procedures including the use of standard office equipment and computer applications such as word processing, database, and spreadsheet applications

Skill in:

• Interpersonal relationship building
• Customer service
• Verbal and written communication

Ability to:

• Problem-solve and make decisions
• Manage and resolve conflicts
• Organize and plan activities

ADA and Other Requirements:

Work Environment and Physical Effort:

Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body.

Work Environment:

Work is typically performed in an office or similar indoor setting. Employees may occasionally work in an outdoor environment or in a vehicle.

Work Exposures:

Work in this position does not require frequent environmental exposures.

City of Raleigh is an Equal Employment Opportunity (EEO) employe. accommodations for individuals with disabilities are provided upon request. Benefits When you join the City of Raleigh’s work family as a full-time employee, your benefits are an important part of your “total rewards”. Your benefits impact many aspects of your life including your health, your finances, and the protection of your family. The City provides a comprehensive benefits package as part of our total rewards program to support you through important events in your life, to enhance your life outside work, and to help you plan and prepare for the future.

To find out about the City's benefits package, and other programs, please visit our Employee Benefits page: https://raleighnc.gov/services/jobs-and-volunteering/pay-and-benefits

The City employs temporary and seasonal employees who generally are scheduled to work on a short-term basis. However, if you are hired as a temporary or seasonal employee, or as an intern, you are not eligible for the City of Raleigh’s benefits.