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Added 10 hours ago
Parks Crew Leader (00624)
City of New Bern
New Bern, NC
CPR and First Aid certification required or must be obtained within 6 months
Added 22 hours ago
CO
Payment Services Representative
City of New Bern
New Bern, NC
- $17.2 to $27.99 USD / hour
Added 22 hours ago
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Billing Services Representative
City of New Bern
New Bern, NC
- $17.2 to $27.99 USD / hour
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Customer Service Representative
City of New Bern
New Bern, NC
- $18.06 to $29.39 USD / hour
Added 4 days ago
Utility Maintenance Worker I, II or Lead Worker (DOQ) (00508)
City of New Bern
New Bern, NC
Added 4 days ago
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Police Service Technician (PST)/Animal Control Officer (Part-time) (00613)
City of New Bern
New Bern, NC
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City of New Bern
New Bern, NC
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PST/Telecommunicator (00102)
City of New Bern
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City of New Bern
New Bern, NC
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Police Service Technician (PST)/Animal Control) (00613)
City of New Bern
New Bern, NC
Added 13 days ago
Police Officer Trainee (00007)
City of New Bern
New Bern, NC
Added 13 days ago
PST/Telecommunicator (00102)
City of New Bern
New Bern, NC
Added 13 days ago
Utility Maintenance Worker I, II or Lead Worker (DOQ) (00508)
City of New Bern
New Bern, NC
Added 18 days ago
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Equipment Operator I - Public Works, Streets Division
City of New Bern
New Bern, NC
- $17.2 to $27.99 USD / hour
Added 21 days ago
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City of New Bern
New Bern, NC
Added 21 days ago
Utility Locator (00617)
City of New Bern
New Bern, NC
Added 21 days ago
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City of New Bern
New Bern, NC
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Pump Station Mechanic (00616)
City of New Bern
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City of New Bern
New Bern, NC
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Added 21 days ago
Electric Line Worker (00603) (Groundman, 3rd, 2nd, or 1st Class)
City of New Bern
New Bern, NC
Added 21 days ago
Police Service Technician (Technology and Records) - 00610
City of New Bern
New Bern, NC
Added 21 days ago
Police Officer Trainee (00007)
City of New Bern
New Bern, NC
Added 21 days ago
Maintenance Construction Worker (00606)
City of New Bern
New Bern, NC
Added 21 days ago
Utility Control System Operator (00589)
City of New Bern
New Bern, NC
- Works rotating shifts to cover 24 hour/7 day week assignments
Added 21 days ago
Utility Maintenance Worker I, II or Lead Worker (DOQ) (00508)
City of New Bern
New Bern, NC

City of New Bern

Utility Control System Operator

New Bern, NC, United States

$18.06 to $29.39 USD / hour

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Job details

Pay: $18.06 to $29.39 USD / hour
Posting language: English
Posted: Feb 20, 2026

Original job description

General Definition of Work Performs intermediate semi-skilled work monitoring the operation of the City's utility systems; does related work as required. Work is performed under regular supervision. Essential Functions/Typical Tasks Monitoring operation of utility systems; responding to inquiries; maintaining records; dispatching crews. (The following tasks are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

Monitors and observes the SCADA System, OMS, alarm system, utility security systems; wastewater system, advanced metering infrastructure, load management and water system.
Switches control modes to required position.
Checks telemetry and mechanical alarms; dispatches crews to restore alarms back to normal.
Ensures adequate water tank levels are maintained.
Answers incoming trouble calls and dispatches crews to restore utilities; opens and closes service orders.
Records all emergency and non-emergency trouble calls on appropriate forms.
Responds to inquiries from public.
Calls in emergency and non-emergency locates and cut lines.
Executes load management and enters time data during performance of load management.
Monitors substations.
Works rotating shifts to cover 24 hour/7 day week assignments.
Performs related tasks as required.

Knowledge, Skills and Abilities General knowledge of utility system control procedures and related equipment, gauges, and computer-operated systems; general knowledge of the activities and responsibilities of all City departments; ability to analyze problems and identify reasonable solutions; ability to operate a variety of controls manually; work rotating shifts; ability to deal tactfully with the general public under stressful conditions; ability to speak distinctly over a two-way radio; ability to establish and maintain effective working relationships with associates and the general public.

Requirements

Education and Experience Any combination of education and experience equivalent to graduation from high school and some experience dealing with the general public.

Special RequirementsPossession of an appropriate driver’s license valid in the state of North Carolina.

The City of New Bern is an Equal Opportunity Employer.

Benefits

Visit our Employee Benefits page to learn about eligible benefits at the City of New Bern.

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More about this job

Skills

Control systems
SCADA
OMS
Alarm systems
Building systems monitoring technology

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