DATA CONTENT DATA TECHNICIAN LEVEL 2 (49366)

About City Electric Supply

CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches world-wide of which there are over 500 branches across North America. Our vision is to add 30-35 branches a year, while staying true to our Company values.

Summary

This position will be on the Vendor Team, which primarily works with vendors to collect, transform, and prepare data for the MDM and ERP systems.

The Data Technician is responsible for processing, analyzing, validating, and maintaining vendor cost data to support accurate and consistent information across the organization. This role involves managing large datasets, preparing bulk data uploads, and identifying and resolving data discrepancies.

At the intermediate level you have successfully demonstrated skills as a Data Content Data Technician – Level 1 and have the proven ability to work with minimal supervision or have equivalent experience.

You adhere to the departmental data governance guidelines and expectations.

Essential Job Functions

• Prepares source data for entry by gathering and sorting information and establishing entry priorities.
• Cleans, organizes, transforms, and standardizes vendor data to meet internal processing and system requirements.
• Resolves discrepancies by using standard procedures and escalates complex or unresolved issues to the Team Lead when additional guidance or authorization is required.
• Enters data by manual data entry or by batch loads from input source.
• Verifies entered data, by reviewing, correcting, deleting, or reentering data, combining data from multiple systems or sources when appropriate while following established departmental procedures.
• Maintains accuracy and data integrity by following data governance policies and procedures.
• Review, prioritize, and process assigned requests through an internal ticketing system.
• Interacts with department on matters affecting data and contributes to discussions regarding improvement or enhancement to job processes.
• Works independently while understanding the necessity for communicating and coordinating work efforts with other employees.
• Ability to develop and maintain positive relationships with coworkers and supervisors, internal and external departments.
• Communicates directly with vendors to gather vendor information, resolve discrepancies, and request corrected or missing data.
• Ability to work overtime, if necessary.

Qualifications

Education/Experience

• High school diploma or equivalent
• Two or more years of experience in a relevant field

Competencies

• Proficient in Excel data analysis using lookup functions, Power Query, and advanced formulas.
• Understanding of Data Governance and Integrity requirements
• Understanding of data cause and effect relationships
• Thorough attention to detail and a commitment to maintaining accurate information.
• Strong written and verbal communication skills, including the ability to communicate issues clearly.
• Demonstrated organizational and time-management skills with the ability to manage multiple assignments and competing priorities.
• High typing accuracy
• Professionally represent the company while working with internal and external business contacts
• Ability to work with stakeholders – external and internal
• Strong analytical skills with the ability to identify discrepancies, recognize patterns, and troubleshoot data-related issues.
• Effectively manage, prioritize, and track ticket queues to ensure timely resolution of requests, adherence to service level agreements (SLAs), and alignment with business priorities.

Work Environment

This is a hybrid role, 4 days onsite and 1 day remote.

Supervisory Responsibility

This position has no supervisory responsibilities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires sitting at a desk for long periods of time. The employee must be able to

• See details of objects that are less than a few feet away.
• lift and move items up to 10 pounds.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement

City Electric Supply (CES) provides equal employment opportunities (EEO) to all employees and candidates for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or other protected class status. In additional to the federal law requirements, CES complies with applicable state and local laws governing nondiscrimination in employment. CES also makes reasonable accommodations to qualified individuals with disabilities, in accordance with the ADA. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training.

City Electric Supply is a drug free workplace.

For further information about CES, visit our website at www.cityelectricsupply.com.