Jobs in the United States

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Added 1 min ago
Full Stack Software Engineer – Generative AI
Strategic Staffing Solutions
Detroit, MI
Strong SQL and relational database skills; PostgreSQL experience is a plus.
Added 2 mins ago
SS
Software Engineering & Development Lead, Vice President, Onsite
State Street
Irvine, CA
- $125,000 to $215,000 USD / year
Hands-on experience with AWS Compute services like EC2, Lambda, ECS or EKS and AWS RDS (Posgres SQL development)
Added 4 mins ago
SO
Technical Architect (IT Manager II) - 61070020
State of South Carolina
West Columbia, SC
- $94,146 to $178,908 USD / year
Deep experience architecting solutions on Microsoft Azure (App Service, Azure Functions, Container Apps, Azure SQL, Entra ID, Key Vault), including infrastructure-as-code (Bicep).
Added 5 mins ago
RT
DHS App Technical Specialist Senior
RIZEUP TECHNOLOGY TRAINING LLC
Washington, DC
- $70 to $80 USD / hour
…Microsoft Power Automate, AI Builder, Power BI, ASP.NET, C#, and SQL Server, with a strong focus on AI-driven document processing, workflow automation, and enterprise application…
Added 6 mins ago
E
SQL System Engineer
ESM
Arlington, VA
- $106,000 to $128,000 USD / year
…mission needs for Defense and Federal customers. We are hiring an SQL System Engineer to support an enterprise-level program within a federal…
Added 6 mins ago
E
Oracle System Engineer
ESM
Arlington, VA
- $106,000 to $128,000 USD / year
Must have (one of the following) Computing Environment (CE) certifications: Oracle OCP DB (version 19 or higher); MCSA: SQL 2016 DBA; OCP SA; OCI Foundations 2020; or MS: Azure DBAA or…
Added 9 mins ago
Engineering Manager – Backend
Jitterbit
Remote, United States
Data & Messaging: MySQL, SQL Server, Redis, Kafka, Elasticsearch, InfluxDB
Added 9 mins ago
Engineering Manager – Backend - Remote
Jitterbit
Remote, United States
Data & Messaging: MySQL, SQL Server, Redis, Kafka, Elasticsearch, InfluxDB
Added 9 mins ago
Engineering Manager – Backend
Jitterbit
Remote, United States
Data & Messaging: MySQL, SQL Server, Redis, Kafka, Elasticsearch, InfluxDB
Added 9 mins ago
Engineering Manager – Backend
Jitterbit
Remote, United States
Data & Messaging: MySQL, SQL Server, Redis, Kafka, Elasticsearch, InfluxDB
Added 9 mins ago
Engineering Manager – Backend
Jitterbit
Remote, United States
Data & Messaging: MySQL, SQL Server, Redis, Kafka, Elasticsearch, InfluxDB
Added 13 mins ago
Quantitative Enterprise Risk Management Analyst
CVS Health
Remote, United States
Use SQL, Excel, and, where applicable, VBA, R, or Python to extract and transform data, perform quantitative and statistical analysis, support modeling, automate processes, and produce…
Added 13 mins ago
Data Analytics Engineer
Vallourec North America
Houston, TX
SQL, dbt, Databricks SQL, Unity Catalog, Power BI, DAX, Git, CI/CD pipelines and a semantic-layer framework such as MetricFlow or the approved platform equivalent
Added 13 mins ago
Collections & Recovery Business Systems Analyst
Citizens
Glen Allen, VA
Experience working with MS SQL SERVER databases and SQL.
Added 13 mins ago
Senior Java Developer (Federal Program)
RGP
Glen Allen, VA
We are seeking a Senior Java Developer to support the design, development, enhancement, and maintenance of mission-critical federal applications. The ideal candidate will bring extensive…
Added 13 mins ago
Data Scientist III (US) - FCRM
TD Bank
Vienna, VA
…and expertise with machine learning, Microsoft Azure, Python, SQL, and Databricks are essential for this position, and familiarity with both generative and agentic AI is highly valuable as…
Added 13 mins ago
Data Scientist III (US) - FCRM
TD Bank
Vienna, VA
The individual will develop and maintain reporting logic using SQL, Databricks, and Python and is expected to take ownership of deliverables from requirements through development,…
Added 13 mins ago
Solution Engineer, Real Time OT Systems
American Electric Power
Salem, VA
Experience with SQL Server T-SQL, database modeling and design
Added 13 mins ago
Automation Engineer Junior
SAIC
Ashburn, VA
Developing SQL or Unix scripts for test data generation or test harness automation.
Added 13 mins ago
Intern - Applications Development
Nuclear Fuel Services
Lynchburg, VA
…skills quickly. The Intern should have a good understanding of SQL and relational database design as well as object-oriented design practices with core classes in these areas already…
Added 13 mins ago
Intern - Applications Development
Nuclear Fuel Services
Lynchburg, VA
…skills quickly. The Intern should have a good understanding of SQL and relational database design as well as object-oriented design practices with core classes in these areas already…
Added 13 mins ago
Intern - Applications Development
BWX Technologies, Inc.
Lynchburg, VA
…skills quickly. The Intern should have a good understanding of SQL and relational database design as well as object-oriented design practices with core classes in these areas already…
Added 13 mins ago
Intern - Applications Development
BWX Technologies, Inc.
Lynchburg, VA
…skills quickly. The Intern should have a good understanding of SQL and relational database design as well as object-oriented design practices with core classes in these areas already…
Added 13 mins ago
Systems Analyst
General Dynamics Information Technology
Sterling, VA
Develop and maintain PL/SQL queries for operational reporting and application management
Added 13 mins ago
Sr. SQL Database Administrator
Leidos
Alexandria, VA
Leidos is seeking a Sr. SQL Database Administrator (DBA) to partner on a large enterprise IT contract for the DOD. The DBA performs day-to-day technical database administration tasks. This…

Citizens

Collections & Recovery Business Systems Analyst

Glen Allen, VA, United States

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Job details

Experience: 3–5 years of related experience in consulting or services delivery, ideally in the collections & recovery industry.
Posting language: English
Posted: Nov 9, 2026

Original job description

Description

Position Summary

Citizens Debt Management team is a highly regarded, high-performing team known for delivering results, driving innovation, and partnering across the organization to solve complex business challenges. Join us as a Business Systems Analyst, where you'll help solve complex business challenges and deliver impactful solutions while partnering with business and technology teams to drive operational excellence, process improvement, and strategic change.

This role will play a key role in shaping the future of Collections & Recovery through innovative solutions, strategic thinking, and continuous improvement. The ideal candidate is a self-starter who thrives in a fast-paced environment, navigates ambiguity with confidence, and independently drives initiatives from concept to completion. Success in this role requires a sound thinker who can analyze processes, challenge the status quo, connect business needs with technical solutions, and influence change. You'll leverage strong analytical, technical and problem-solving skills to deliver solutions that streamline operations, enhance the user experience, and foster a culture of collaboration and continuous improvement.

Responsibilities

Review and analyze business line requirements/problems.
Participate/lead teams in the design, development and delivery of technology/service-based projects or components of larger, complex projects.
Propose and deliver cost effective solutions to meet these requirements.
Perform independent research to assist in the identification of user issues and develop user specific solutions.
Recommend improvements and alternative solutions.
Maintain and improve existing procedures/job aids and other resources to enhance ability to deploy complex solutions.
Mentor and helps other members of the team, empowering and inspiring them to succeed.
Analyze existing systems and highlight areas of improvement.
Apply best practice approaches to all aspects of solution implementation.
Create business and decision flowcharts and user interface prototypes.
Create precise documentation of prioritized designs that can be signed off by the business line and directly converted to test plans.
Perform gap analysis and recommend solutions.
Seeks ways to execute more effectively, streamline processes, reduce costs, work smarter.
Understand, translate, and communicate both business and technical objectives from multiple perspectives.
Validate the functionality of the end product according to the requirement specifications.
Work directly with business lines to obtain clear and unambiguous requirements.
Driver of continuous improvement

Skills

Ability to work with diverse stakeholders like business, product, engineering, operations, and QA teams.
Anticipates problems and keeps schedule on track.
Excellent interpersonal and communication skills, with the ability to confidently facilitate complex discussions, influence stakeholders, and translate technical concepts into language that is easily understood by diverse audiences.
Experience implementing financial based software.
Experience with pre-delivery inspection and testing methodologies.
Experience working with MS SQL SERVER databases and SQL.
High-level of initiative with ability to work independently and as part of a team.
Knowledge of collection recovery system industry best practices.
Passion to analyze and solve complex problems.
Knowledge of Collections policies and practice

Qualifications

General knowledge of operating systems, databases, or application servers.
Extensive skills in business process management (BPM).
3–5 years of related experience in consulting or services delivery, ideally in the collections & recovery industry.
Track record putting together reliable, complex, secure, high performance and scalable solutions for production environments.
Successfully engaged on projects from inception through completion.
Experience with Agile Development methodologies and tools is a plus.
Proficiency with MS Office.
Ability to manage multiple projects, juggle priorities and deliver on tight deadlines.
Works willingly and effectively with others in and across the organization to accomplish team goals.
Knowledge of consulting methodologies, tools, and techniques.
Expertise in query tuning, optimization, and refactoring for performance in a high availability environment.
Excellent presentation, communication and influencing skills.

Technologies that will help you succeed in this role:

Debt Manager (FICO/C&R collections and recovery platforms)
DebtNext (dPlat)
RESTful API (Postman)
Reports (SSRS)
SQL/Postgres SQL Databases and ETL Pipelines
Cloud Technology (AWS, Azure)
HTML/CCS
Angular
Access and VBA
Good understanding of networking concepts, security, and troubleshooting

Hours and Work Schedule

Hours per week: 40

Work Schedule: Mon-Fri 8:00AM-5:00PM EST - 4 days in office, 1 day remote

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

11/09/2026

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