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Added 1 min ago
Construction Project Manager – Charter Schools (Charleston, SC)
Invoke Staffing
Charleston, SC
Our client, a leader in charter school development and construction across the Carolinas and Tennessee, is seeking an experienced Construction Project Manager to oversee charter school and…
Added 1 min ago
Software Development Manager
Experian
United States
The Software Development Manager leads architecture and delivery for high-volume, high-transaction applications across Experian Health. This hands-on leadership role combines coding and…
Added 2 mins ago
Engineer, Software Engineering
Flagship Pioneering, Inc.
Cambridge, MA
FL103 is seeking an Engineer, Software Development to help design and evolve our biological research platform. The successful candidate will work with the computational modeling and…
Added 4 mins ago
Construction Assistant Project Manager
Everus
Haskell, TX
Bachelor of Science Degree in Mechanical, Electrical Engineering and / or Controls Engineering or offsetting experience preferred.
Added 5 mins ago
W
Mobile App Developer Intern
Walgreens
Deerfield, IL
- $15 to $33.65 USD / hour
Major in Computer Science, Software Engineering or Information Technology
Added 5 mins ago
A
EDiscovery Data Analyst
Actalent
North Chicago, IL
- $30 to $33 USD / hour
The Data Analyst I position supports the eDiscovery function within Corporate Legal Operations, reporting to the Manager of eDiscovery Operations. This role is responsible for managing the…
Added 5 mins ago
BF
Specialist III-IC Quality Assurance
BMO Financial Group
Naperville, IL
- $115,768.98 to $151,800 USD / year
Requirements: Bachelor's degree (3- or 4-year) or foreign equivalent in Computer Science, Engineering, Information Systems, Mathematics, Business, or a related field plus four (4) years of…
Added 5 mins ago
C
Program Manager/ Implementation Lead (Ketryx)
Cognizant
Springfield, IL
- $83,000 to $94,500 USD / year
As a Ketryx Program Manager , you will make an impact by leading the implementation of Ketryx and associated quality and engineering platforms in a regulated environment. You will be a…
Added 5 mins ago
HT
Senior Account Manager Federal - Industrial & Strategic Accounts - North and South Carolina
Honeywell Technologies
Springfield, IL
- $166,000 to $250,000 USD / year
As a Senior Account Manager – Federal, Industrial & Strategic Accounts at Honeywell, you will be responsible for driving sales growth across a portfolio of federal, industrial, utility, and…
Added 5 mins ago
C
Program Manager / Implementation Lead (Ketryx)
Cognizant
Springfield, IL
- $83,000 to $94,500 USD / year
As a Ketryx Program Manager , you will make an impact by leading the implementation of Ketryx and associated quality and engineering platforms in a regulated environment. You will be a…
Added 5 mins ago
HT
Senior Account Manager - Federal Systems, Mission Critical Facilities & Data Centers - | Washington, DC Metro Area (DC, Northern Virginia & Maryland)
Honeywell Technologies
Springfield, IL
- $144,000 to $215,000 USD / year
As a Senior Account Manager at Honeywell, you will develop and grow strategic customer relationships across the Building Automation and Building Solutions portfolio. Reporting to Sales…
Added 5 mins ago
Production Network Manager, Backbone Engineering
Meta
Springfield, IL
Meta's global network, comprised of cutting-edge platforms, is looking for a Network Engineering Manager to join the Backbone and Edge Engineering team focused on our Software Defined…
Added 5 mins ago
FC
Senior Proposal Coordinator
Flatiron Construction Corp
San Diego, CA
- $80,000 USD / year
Supports Business Development presentations, as assigned. Coordinates and tracks the collection of forms, information, and data required for each pursuit, at the direction of the Proposal…
Added 5 mins ago
Sr. Product Owner - Crew Records
Apex Systems
CHICAGO, IL
Added 5 mins ago
GA
Director, Architecture and Data
GE Aerospace
Barrington, IL · Chicago, IL · Bloomington, IL · Arlington Heights, IL · Loves Park, IL
- $152,000 to $202,000 USD / year
…and owns the foundation for how Defense & Systems architects software environments and delivers a data fabric that enables the use of…
Added 6 mins ago
Lead Product Manager - Portals Platforms
Wolters Kluwer
Chicago, IL
The Lead Product Manager - Portals Platforms develops a deep understanding of customer workflows, identifies meaningful problems to solve, and translates customer, market, and business…
Added 7 mins ago
Senior Principal Engineer – Instrument & Controls
T.EN
Houston, TX
At Technip Energies, we are more than just a leading engineering and technology company - we are pioneers committed to shaping a sustainable future. With thousands of talented professionals…
Added 9 mins ago
Senior Construction Inspector
WSB LLC
Atlanta, GA
Associate’s or Bachelor’s degree in Civil Engineering, Civil Engineering Technology, Construction Management, or related field preferred.
Added 9 mins ago
Construction Inspector
WSB LLC
Atlanta, GA
Associate’s or Bachelor’s degree in Civil Engineering, Civil Engineering Technology, Construction Management, or related field preferred.
Added 11 mins ago
Project Controls Manager
CRB
Raleigh, NC
The Project Controls Manager will support and lead project controls functions across integrated design and construction projects within our advanced facilities portfolio. This role partners…
Added 12 mins ago
WD
Sr Software Engineer (Java/Full Stack)
Walt Disney Attractions Technology LLC
Orlando, FL
- $137,200 to $184,000 USD / year
The Sr. Software Engineer will report to the Manager of Software Engineering.
Added 15 mins ago
Senior Mainframe Systems Programmer
ewminds consulting Services
Clifton, NJ
2. SMP/E – software installation, maintenance, upgrades, and support
Added 16 mins ago
Account Manager
Purvis Industries
Beaumont, TX
Account Manager / Outside sales Representative
Added 17 mins ago
TI
Sr. Enterprise Architecture Manager
Toyota Industries
Greene, NY · Columbus, IN
- $150,000 to $195,000 USD / year
Join our Team as a SR. MANAGER ENTERPRISE ARCHITECTURE!
Added 18 mins ago
Product Manager, YouTube Youth Content Quality, Responsible Growth
YouTube
Mountain View, CA · San Bruno, CA
Bachelor’s degree in Computer Science, Engineering, Data Science, a related technical field, or equivalent practical experience (e.g., product management on a machine learning-oriented…

Closed listing

Citizens

Collections & Recovery Business Systems Analyst

Glen Allen, VA, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 3–5 years of related experience in consulting or services delivery, ideally in the collections & recovery industry.
Posting language: English
Posted: Nov 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

Description

Position Summary

Citizens Debt Management team is a highly regarded, high-performing team known for delivering results, driving innovation, and partnering across the organization to solve complex business challenges. Join us as a Business Systems Analyst, where you'll help solve complex business challenges and deliver impactful solutions while partnering with business and technology teams to drive operational excellence, process improvement, and strategic change.

This role will play a key role in shaping the future of Collections & Recovery through innovative solutions, strategic thinking, and continuous improvement. The ideal candidate is a self-starter who thrives in a fast-paced environment, navigates ambiguity with confidence, and independently drives initiatives from concept to completion. Success in this role requires a sound thinker who can analyze processes, challenge the status quo, connect business needs with technical solutions, and influence change. You'll leverage strong analytical, technical and problem-solving skills to deliver solutions that streamline operations, enhance the user experience, and foster a culture of collaboration and continuous improvement.

Responsibilities

Review and analyze business line requirements/problems.
Participate/lead teams in the design, development and delivery of technology/service-based projects or components of larger, complex projects.
Propose and deliver cost effective solutions to meet these requirements.
Perform independent research to assist in the identification of user issues and develop user specific solutions.
Recommend improvements and alternative solutions.
Maintain and improve existing procedures/job aids and other resources to enhance ability to deploy complex solutions.
Mentor and helps other members of the team, empowering and inspiring them to succeed.
Analyze existing systems and highlight areas of improvement.
Apply best practice approaches to all aspects of solution implementation.
Create business and decision flowcharts and user interface prototypes.
Create precise documentation of prioritized designs that can be signed off by the business line and directly converted to test plans.
Perform gap analysis and recommend solutions.
Seeks ways to execute more effectively, streamline processes, reduce costs, work smarter.
Understand, translate, and communicate both business and technical objectives from multiple perspectives.
Validate the functionality of the end product according to the requirement specifications.
Work directly with business lines to obtain clear and unambiguous requirements.
Driver of continuous improvement

Skills

Ability to work with diverse stakeholders like business, product, engineering, operations, and QA teams.
Anticipates problems and keeps schedule on track.
Excellent interpersonal and communication skills, with the ability to confidently facilitate complex discussions, influence stakeholders, and translate technical concepts into language that is easily understood by diverse audiences.
Experience implementing financial based software.
Experience with pre-delivery inspection and testing methodologies.
Experience working with MS SQL SERVER databases and SQL.
High-level of initiative with ability to work independently and as part of a team.
Knowledge of collection recovery system industry best practices.
Passion to analyze and solve complex problems.
Knowledge of Collections policies and practice

Qualifications

General knowledge of operating systems, databases, or application servers.
Extensive skills in business process management (BPM).
3–5 years of related experience in consulting or services delivery, ideally in the collections & recovery industry.
Track record putting together reliable, complex, secure, high performance and scalable solutions for production environments.
Successfully engaged on projects from inception through completion.
Experience with Agile Development methodologies and tools is a plus.
Proficiency with MS Office.
Ability to manage multiple projects, juggle priorities and deliver on tight deadlines.
Works willingly and effectively with others in and across the organization to accomplish team goals.
Knowledge of consulting methodologies, tools, and techniques.
Expertise in query tuning, optimization, and refactoring for performance in a high availability environment.
Excellent presentation, communication and influencing skills.

Technologies that will help you succeed in this role:

Debt Manager (FICO/C&R collections and recovery platforms)
DebtNext (dPlat)
RESTful API (Postman)
Reports (SSRS)
SQL/Postgres SQL Databases and ETL Pipelines
Cloud Technology (AWS, Azure)
HTML/CCS
Angular
Access and VBA
Good understanding of networking concepts, security, and troubleshooting

Hours and Work Schedule

Hours per week: 40

Work Schedule: Mon-Fri 8:00AM-5:00PM EST - 4 days in office, 1 day remote

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

11/09/2026

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