Full Time Teller

Job Title: Full Time Teller Location: Defiance, OH Status: Full Time FSLA Job Class: Non-Exempt Department: Deposit Operations Reports To: Branch Manager

At Citizens National Bank, we have surrounded ourselves with some of the brightest and most talented professionals in the financial service industry to form a solid and secure community banking foundation. Citizens National Bank has an excellent opportunity available in our Celina market for a Full Time Teller. In this role you will develop customer relationships by providing existing and potential customers with a full range of banking products and efficient and accurate services.

A typical day may include the following:

• Provides service to bank customers, including deposits, withdrawals, postings and information updates.
• Receive deposits and cash checks for customers, verifying customer balances on any checks larger than the amount specified in the check cashing procedures, to ensure safety for the customer as well as the bank.
• Maintain currency and coin supply as prescribed by bank policy, and be familiar with all security equipment and safety procedures.
• Ensure that all transactions recorded at the teller station are balanced while on duty.
• Assist customers with their questions to enhance their relationship with the bank.
• Assist customers by verifying balances, receiving changes of customer information and closing out accounts as requested.
• Introduce new services to customers as appropriate, adhering to the bank's cross-selling policies and procedures for tellers.
• Verify night depository bags and envelopes and maintain accurate transaction logs on these items, as assigned.
• Assists customers with service requests, addressing complaints and researching account problems.

JOB REQUIREMENTS:

• High school diploma or GED

ADDITIONAL QUALIFICATIONS:

• Six to twelve months experience being responsible for cash and balancing.
• Prefer at least 2 years' experience working with the public.
• Must have experience working with computers and be familiar with basic types of software such as Word, Excel and Outlook.
• Must have stellar written and verbal communication skills.
• High level of professionalism
• Ability to understand and carry out instructions furnished in written, oral, or diagram form. Must have the ability to deal with problems involving several concrete variables in standardized situations.
• Must maintain a well-developed working knowledge of the bank's products and services, along with the applicable regulations and operating systems.
• Must have the ability to manage multiple priorities and meet deadlines.
• This position requires on-site presence for regular, successful performance: teamwork, face-to-face interaction with peers/management and the ability to utilize the in-house software and hardware is required. Adherence to the Bank attendance policy is required as an essential function of this position.
• Must be able to relate to other people beyond giving and receiving instructions: must get along with co-workers or peers without exhibiting behavioral extremes; be able to perform work activities requiring negotiating, instructing, supervising, persuading or speaking with others; and respond appropriately to criticism from a supervisor.

WHAT'S GREAT ABOUT WORKING AT CITIZENS NATIONAL BANK?

• Medical, Dental, and Vision Insurance
• Company Paid Life Insurance
• Company Paid Short Term & Long Term Disability
• Generous Paid Time Off including Vacation, Sick, Personal, and Emergency Time
• 11 Paid Holidays
• Incentive Plan paid on a quarterly basis
• Employee Stock Ownership Plan for your retirement
• Banking Perks

Citizens National Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.