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PI
Manager, Biostatistics
Pfizer Inc
MA
- $106,000 to $176,600 USD / year
…eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support…
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T&
Senior Construction Manager- Federal Facilities (Elevator Modernization Focus)
Turner & Townsend
Oakland, CA
- $150,000 to $185,000 USD / year
Turner & Townsend Heery is seeking a Construction Manager with significant elevator modernization and vertical transportation experience to support delivery of a major occupied federal…
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Project Manager-Retail Bank Construction (Ground-Up/Fit-Outs)
Turner & Townsend
Remote, United States
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
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Senior IT Project Manager - CyberSec
QualityAI
Santa Clara, CA
Senior Project Manager / Technical Program Manager
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SS
Home Health Licensed Practical Nurse in West Point, GA
Sunbelt Staffing
West Point, GA
- $1,309 to $1,384 USD / week
Benefits include weekly pay, options for medical, dental, and vision coverage, 24/7 support, and 401(k) program participation.
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SS
Home Health Licensed Practical Nurse in Pine Mountain, GA
Sunbelt Staffing
Pine Mountain, GA
- $1,309 to $1,384 USD / week
Monitor and document changes in patients' conditions; communicate appropriately with the RN Case Manager or physician
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Home Health Licensed Practical Nurse (LPN) - Broken Arrow, OK
Sunbelt Staffing
Broken Arrow, OK
- $1,304 to $1,380 USD / week
…specializing in home health. In this contract position, youll support patients wellbeing and recovery while enhancing their independence and educational…
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AH
Interim Leadership Manager / Director ED Manager
Aya Healthcare
Vallejo, CA
- $3,771 to $3,962.2 USD / week
Aya Healthcare has an immediate opening for an Interim Leadership Manager / Director ED Manager job in Vallejo, California paying $3,771.00 to $3,962.20 weekly. This is a 13-week contract…
Added 1 min ago
Payroll / Accounts Payable Specialist
Illinois Tool Works Inc.
United States
This person will provide payroll administration and accounts payable support to the Finance department.
Added 1 min ago
DO
SECTION CHIEF
Department of Corrections & Rehabilitation
CA
- $11,388 to $13,842 USD / month
Under administrative direction of the Deputy Director, Enterprise Applications and Maintenance Support, within Enterprise Information Services (EIS), the Information Technology Manager II…
Added 1 min ago
Product Owner of Manufacturing Application Development
Voyager Technologies, Inc.
Pittsburgh, PA · CO
The Manager leads a team of high-output AI empowered developers that owns Voyager-built manufacturing applications for their full life: roadmap, enhancement, release, operation, security,…
Added 1 min ago
Staff Production Engineer
Zscaler
San Jose, CA · Santa Clara, CA
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly
Added 1 min ago
Sr. Production Engineer
Zscaler
San Jose, CA · Santa Clara, CA
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly of
Added 1 min ago
Territory Sales Manager | Ace Hardware | Chicago, IL
CHERVON NORTH AMERICA INC
Chicago, IL
The Territory Sales Manager is responsible for owning and growing a defined geographic territory within the Hardware Channel. This role serves as the primary sales leader for the territory,…
Added 1 min ago
Occupational Health & Infection Prevention Program Manager
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Sr. Benefits Analyst
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…administration, retirement operations, vendor management, participant support, regulatory compliance, and program enhancements. Reporting to the Assistant Vice President, Benefits Strategy…
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- $25.2 to $28 USD / hour
Support programs, including Employee Assistance Program and Calm Health
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Accounts Manager (Entry Level)
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Seneca, PA
Accepting Applications for Accounts Manager to join our team!
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GUCCI | Team Manager - Short Hills
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Support opening and closing of the store as Manager on Duty providing leadership and guidance to all Client Advisors on shift.
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Assistant Restaurant Manager
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Chief Staff Engineer IV (On Call)
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support of complex and/or technologically challenging tasks including the leadership in generating the Task Plan and Work Control Plan, providing guidance during the task implementation,…
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Special Education Paraeducator (10283 Sped)
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Vancouver, WA
- $25.95 to $32.95 USD / hour
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GL
Summer Camp Director, Chicago - Lincoln Park (2027)
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Communicate openly with your Field Program Manager, seek out feedback, and turn it into action
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Summer Camp Director, Chicago - Wicker Park (2027)
Galileo Learning
Chicago - Wicker Park, IL
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Communicate openly with your Field Program Manager, seek out feedback, and turn it into action

Citizens, Inc.

MGR, IT - Software Development

Austin, TX, United States

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Job details

Experience: 5-7 years of supervisory/management experience, preferably IT, technology, and/or insurance related
Posting language: English

Original job description

Committed to providing life insurance solutions since 1969 in the United States and globally since 1975, Citizens, Inc. is a publicly traded company (NYSE: CIA) that has maintained a listing on the New York Stock Exchange since 2002. Operating through our insurance subsidiaries, we strategically offer traditional insurance products in niche markets to capitalize on competitive advantages. With a dedicated team of over two hundred and thirty employees and a network of several hundred agents, our reach extends to Latin America, Central America, and Asia.

THE OPPORTUNITY

Title: IT Manager – Software Development Job Type: Full-time Exempt Reports to: Director of Information Technology Location: Austin, TX (Corporate Headquarters located in the Domain) At Citizens, Inc., we've curated an exceptional work environment that goes beyond the ordinary. Our open-plan workspace offers panoramic views of the Domain with multiple conference rooms readily available. Start your day with complimentary coffee in our large break area, enjoy walks on the scenic trails nearby, or hit our onsite gym. Our Lunch Drop service provides the luxury of delivering delicious meals directly to our suite for a stress-free lunch break. For financial needs, the onsite bank is at your service. Furthermore, enjoy the convenience of free covered parking in our garage, featuring charging stations for electric vehicles. Participate in our various monthly employee events designed to enhance our cultural engagement. At Citizens Inc., we prioritize strong employee involvement to foster a dynamic workplace culture. Elevate your career with us, where your workplace is more than just an office; it's a destination for growth, innovation, and a flourishing community.

Summary: Citizens Inc. is seeking a motivated and results-oriented individual to join our team as an IT Manager – Software Development. The IT Manager – Software Development will be responsible for the day-to-day oversight and operation of the teams that develop and maintain our policy admin system, portals, internal apps, databases, reporting, and integrations. This includes recruiting, performance management, career growth and counseling, as well as supporting company initiatives and the needs of our business users. In addition, the leader will be responsible for maintaining current development best practices and the continued growth and adoption of best practices, processes and tools to ensure efficient development and maintenance processes and adherence to audit controls and internal standards. The ideal candidate is a servant leader who can lead multiple initiatives of varying sizes with attention to detail while managing stakeholder expectations. The IT Manager – Software Development will develop and coordinate people and processes to ensure that our projects are delivered on time and produce desired results.

WHAT YOU GET TO DO:

Team Building and Management:
Identify and select the best talent to build a diverse and effective team.
Develop teams through staffing, communication, training, and staff development.
Evaluate performance of direct reports and provide career development guidance, coaching, and mentoring.
Project & Delivery Management:
Manage multiple development initiatives by balancing business priorities, team capacity, dependencies, risks, and delivery commitments.
Monitor and communicate project status, delivery metrics, risks, dependencies, and corrective actions to leadership.
Develop and manage project schedules, resource plans, dependencies, risks, and delivery milestones to support the timely completion of software-development initiatives.
Direct and prioritize work within teams.
Delegate and coordinate development activities across teams for efficient resource utilization and delivery of scalable, high-quality solutions.
Prioritize team workloads and adjust resources and delivery plans in response to changing business needs.
Business Partnership & Stakeholder Management:
Partner with business stakeholders to translate operational needs into clearly defined technical requirements and scalable solutions.
Collaborate and interact effectively with internal and external stakeholders.
Manage stakeholder expectations around priorities, scope, timelines, and delivery.
Leadership and Culture:
Lead the culture within teams, holding members accountable for demonstrating company values and cultural behaviors.
Create and nurture a winning culture.
Issue Resolution:
Oversee application support, incident response, root-cause analysis, and resolution of recurring production issues.
Handle escalations from internal stakeholders.
Manage critical issues to resolution.

WHAT YOU NEED TO SUCCEED:

Bachelor's degree
5-7 years of supervisory/management experience, preferably IT, technology, and/or insurance related
Previous technical experience in the Microsoft stack to help bridge the gap between high-level business strategy and hands-on .NET engineering. This role requires a balance of leadership, architecture design, and deep familiarity with Microsoft tools.
Proven ability to solve problems creatively.
Ability to effectively prioritize and execute tasks in a fast-paced environment
Strong verbal and written communication skills as well as active listening skills
Familiarity with software development tools, methodologies, and best practices
Proven track record of building and managing high performing engineering teams.
Experience ensuring suitable metrics are in place to measure individual and team performance and progress.
Experience monitoring and reporting on the execution of business initiatives.
Proven ability to complete projects according to outlined scope, budget, and timeline.
Advanced proficiency in Microsoft Office Suite specifically Project and PowerPoint

PREFERRED QUALIFICATIONS:

Insurance experience preferred
Advanced knowledge of SharePoint
Knowledge of professional software engineering practices & best practices for the full software development life cycle including coding standards, code reviews, source control management, build processes, testing, and operations.

BENEFITS (the fun stuff) As an employee of Citizens, we promise you the opportunity to make a meaningful difference in the lives of our customers, communities, and one another. We believe in camaraderie, rewarding work, community involvement, and a focus on your well-being. We take a complete approach to our employees' well-being. Our benefits package includes medical, dental, vision, short-term and long-term disability, AD&D, group term life insurance, and a matching 401k. Our benefits plan allows for Virtual Visits and the ability to use the Employee Assistance Program. Our benefits package includes generous Paid Time Off (PTO) and holidays every year. At Citizens, our employees and customers are at the heart of everything we do. Our success as a company begins with our team of employees and departments to service our customers. That's why we strive to create an environment where employees are equipped and challenged to reach their full potential. Citizens is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender identity, national origin, age, disability, or veteran status. We are committed to fostering a diverse and inclusive workplace where every individual is valued, and all qualified applicants are encouraged to apply.

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More about this job

Skills

Software development
Performance management
Team building
Communication skills
Coaching
Stakeholder management
Leadership
Incident response
Root cause analysis
.NET
Architectural design
Active listening
Software development tools
Reporting
Microsoft Office
Microsoft PowerPoint
Microsoft SharePoint

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