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Added just now
Electrical Commissioning Engineer
LotusWorks
Maiden, NC
LotusWorks is an Engineering Services provider specializing in managing Commissioning, Construction Services, Calibration, Operations & Maintenance scopes of work within global…
Added just now
CT
Chief Staff Engineer IV (On Call)
Columbus Technologies and Services Inc
Greenbelt, MD
- $120 to $140 USD / hour
…result assessments, leading teams established by the Program Manager to conduct investigations of programmatic or task-level problems and to make recommendations for recovery plans; and…
Added 1 min ago
Manager, GQO – Business Process Continuous Improvement
Otsuka Pharmaceutical Development and Commercialization, Inc.
Remote, United States
The Manager, GQO – Business Process Continuous Improvement is an important member of Global Quality Operations. This role will play a pivotal role in driving operational excellence through…
Added 2 mins ago
Performance Engineer Monitoring & Diagnostics 5
NAES
Spring, TX
…knowledge, equipment diagnostics, data analysis, and performance engineering. Use plant historian data, monitoring and diagnostic applications, equipment models, alarm systems, and…
Added 2 mins ago
CP
Senior Engineer Consultant -Network Design
Cellco Partnership
Basking Ridge, NJ
- $100,000 to $174,000 USD / year
Utilizing various software tools to proactively identify, investigate, and resolve anomalies with various key performance indicators (KPIs), log messages, call flows, and raw packets.
Added 2 mins ago
Manager, Program Management
BDO USA Experienced
NC · Asheville, NC · Boone, NC · Charlotte, NC · Marion, NC · Raleigh, NC
…project management process standards. The Construction Project Manager must have knowledge and experience in residential construction, schedule management, vendor management, and Green…
Added 2 mins ago
Manager, Program Management
BDO USA Experienced
Tampa, FL · Clearwater, FL · St Petersburg, FL
…project management process standards. The Construction Project Manager must have knowledge and experience in residential construction, schedule management, vendor management, and Green…
Added 2 mins ago
Senior Manager GTM Analytics
Motive
Austin, TX · Nashville, TN · San Francisco, CA
8+ years of experience in analytics, business intelligence, analytics engineering, or GTM strategy and operations, including substantial experience at a growing B2B software or technology…
Added 4 mins ago
Electrical Engineer I - Logistics
Progressive Companies
Grand Rapids, MI · Detroit, MI · Charlotte, NC · Greenville, NC · Durham, NC · Asheville, NC
Conduct work sessions, field investigation or meetings at project site in conjunction with the Project Manager and other disciplines.
Added 4 mins ago
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Product Quality Improvement Manager (PQIM)
Keenfinity
Fairport, NY
- $90,000 to $115,000 USD / year
Assess the maturity and quality of hardware and software products in the engineering product quality role
Added 4 mins ago
Program Manager, PMO
Keenfinity
Burnsville, MN
…stakeholder engagement, and organizational alignment. The Program Manager serves as the PMO leader, establishing and maintaining consistent project management methodologies, tools,…
Added 4 mins ago
DH
Director of Philanthropy
DAP Health
Palm Springs, CA
- $117,447 to $138,000 USD / year
Attend mandatory Manager’s Learning Collaborative trainings
Added 5 mins ago
Construction Coordinator I- Civil
Mortenson
Silverton, TX
Process invoices and billing under the supervision of project manager and/or project accountant
Added 5 mins ago
S
Safety Manager
SAIIA
Chester, VA · EMPORIA, VA
- From $130,000 USD / year
Saiia Construction, a MasTec company, is currently hiring for an on-site Safety Manager for a multi-year heavy civil CCR (coal ash remediation) site in Chester, Va.
Added 5 mins ago
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Construction Project Operations Manager
State of Minnesota
St. Paul, MN
- $50.04 to $71.75 USD / hour
Working Title: Construction Project Operations Manager
Added 5 mins ago
Manager, Development Operations (Hybrid)
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The Manager, Development Operations leads the team that keeps Longroad Energy's development organization planned, tracked, and aligned as it grows its portfolio of wind, solar, energy…
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Maintenance Manager
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Eden Prairie, MN
- $97,417.8 to $154,486.7 USD / year
The Maintenance Manager will be responsible to lead, motivate, and develop a team of mechanics and support personnel to drive losses out of our systems, while leveraging Continuous…
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Business Development Manager
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Bloomington, MN
- $100,900 to $151,300 USD / year
Business Development Manager Ideal Candidate Profile
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Confluent - Senior Product Manager, Monetization (Billing Platform & Marketplaces)
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As a Senior Product Manager in Pricing & Monetization, you'll own pricing and packaging fora set of Confluent offerings, along with the billing platform and marketplaces that turn them into…
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- $160,000 to $175,000 USD / year
Engage with senior government stakeholders to understand complex business needs, translate them into advanced data engineering and analytics objectives, and develop comprehensive strategies…
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Data Analyst
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- $100,000 to $110,000 USD / year
The Data Engineer/Analyst collaborates with clients, data scientists, and software engineers to develop and optimize data pipelines, ETL processes, and database structures that support IRS…
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Group Product Manager, Privacy
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Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges…

Citizens, Inc.

MGR, IT - Software Development

Austin, TX, United States

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Job details

Experience: 5-7 years of supervisory/management experience, preferably IT, technology, and/or insurance related
Posting language: English

Original job description

Committed to providing life insurance solutions since 1969 in the United States and globally since 1975, Citizens, Inc. is a publicly traded company (NYSE: CIA) that has maintained a listing on the New York Stock Exchange since 2002. Operating through our insurance subsidiaries, we strategically offer traditional insurance products in niche markets to capitalize on competitive advantages. With a dedicated team of over two hundred and thirty employees and a network of several hundred agents, our reach extends to Latin America, Central America, and Asia.

THE OPPORTUNITY

Title: IT Manager – Software Development Job Type: Full-time Exempt Reports to: Director of Information Technology Location: Austin, TX (Corporate Headquarters located in the Domain) At Citizens, Inc., we've curated an exceptional work environment that goes beyond the ordinary. Our open-plan workspace offers panoramic views of the Domain with multiple conference rooms readily available. Start your day with complimentary coffee in our large break area, enjoy walks on the scenic trails nearby, or hit our onsite gym. Our Lunch Drop service provides the luxury of delivering delicious meals directly to our suite for a stress-free lunch break. For financial needs, the onsite bank is at your service. Furthermore, enjoy the convenience of free covered parking in our garage, featuring charging stations for electric vehicles. Participate in our various monthly employee events designed to enhance our cultural engagement. At Citizens Inc., we prioritize strong employee involvement to foster a dynamic workplace culture. Elevate your career with us, where your workplace is more than just an office; it's a destination for growth, innovation, and a flourishing community.

Summary: Citizens Inc. is seeking a motivated and results-oriented individual to join our team as an IT Manager – Software Development. The IT Manager – Software Development will be responsible for the day-to-day oversight and operation of the teams that develop and maintain our policy admin system, portals, internal apps, databases, reporting, and integrations. This includes recruiting, performance management, career growth and counseling, as well as supporting company initiatives and the needs of our business users. In addition, the leader will be responsible for maintaining current development best practices and the continued growth and adoption of best practices, processes and tools to ensure efficient development and maintenance processes and adherence to audit controls and internal standards. The ideal candidate is a servant leader who can lead multiple initiatives of varying sizes with attention to detail while managing stakeholder expectations. The IT Manager – Software Development will develop and coordinate people and processes to ensure that our projects are delivered on time and produce desired results.

WHAT YOU GET TO DO:

Team Building and Management:
Identify and select the best talent to build a diverse and effective team.
Develop teams through staffing, communication, training, and staff development.
Evaluate performance of direct reports and provide career development guidance, coaching, and mentoring.
Project & Delivery Management:
Manage multiple development initiatives by balancing business priorities, team capacity, dependencies, risks, and delivery commitments.
Monitor and communicate project status, delivery metrics, risks, dependencies, and corrective actions to leadership.
Develop and manage project schedules, resource plans, dependencies, risks, and delivery milestones to support the timely completion of software-development initiatives.
Direct and prioritize work within teams.
Delegate and coordinate development activities across teams for efficient resource utilization and delivery of scalable, high-quality solutions.
Prioritize team workloads and adjust resources and delivery plans in response to changing business needs.
Business Partnership & Stakeholder Management:
Partner with business stakeholders to translate operational needs into clearly defined technical requirements and scalable solutions.
Collaborate and interact effectively with internal and external stakeholders.
Manage stakeholder expectations around priorities, scope, timelines, and delivery.
Leadership and Culture:
Lead the culture within teams, holding members accountable for demonstrating company values and cultural behaviors.
Create and nurture a winning culture.
Issue Resolution:
Oversee application support, incident response, root-cause analysis, and resolution of recurring production issues.
Handle escalations from internal stakeholders.
Manage critical issues to resolution.

WHAT YOU NEED TO SUCCEED:

Bachelor's degree
5-7 years of supervisory/management experience, preferably IT, technology, and/or insurance related
Previous technical experience in the Microsoft stack to help bridge the gap between high-level business strategy and hands-on .NET engineering. This role requires a balance of leadership, architecture design, and deep familiarity with Microsoft tools.
Proven ability to solve problems creatively.
Ability to effectively prioritize and execute tasks in a fast-paced environment
Strong verbal and written communication skills as well as active listening skills
Familiarity with software development tools, methodologies, and best practices
Proven track record of building and managing high performing engineering teams.
Experience ensuring suitable metrics are in place to measure individual and team performance and progress.
Experience monitoring and reporting on the execution of business initiatives.
Proven ability to complete projects according to outlined scope, budget, and timeline.
Advanced proficiency in Microsoft Office Suite specifically Project and PowerPoint

PREFERRED QUALIFICATIONS:

Insurance experience preferred
Advanced knowledge of SharePoint
Knowledge of professional software engineering practices & best practices for the full software development life cycle including coding standards, code reviews, source control management, build processes, testing, and operations.

BENEFITS (the fun stuff) As an employee of Citizens, we promise you the opportunity to make a meaningful difference in the lives of our customers, communities, and one another. We believe in camaraderie, rewarding work, community involvement, and a focus on your well-being. We take a complete approach to our employees' well-being. Our benefits package includes medical, dental, vision, short-term and long-term disability, AD&D, group term life insurance, and a matching 401k. Our benefits plan allows for Virtual Visits and the ability to use the Employee Assistance Program. Our benefits package includes generous Paid Time Off (PTO) and holidays every year. At Citizens, our employees and customers are at the heart of everything we do. Our success as a company begins with our team of employees and departments to service our customers. That's why we strive to create an environment where employees are equipped and challenged to reach their full potential. Citizens is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender identity, national origin, age, disability, or veteran status. We are committed to fostering a diverse and inclusive workplace where every individual is valued, and all qualified applicants are encouraged to apply.

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More about this job

Skills

Software development
Performance management
Team building
Communication skills
Coaching
Stakeholder management
Leadership
Incident response
Root cause analysis
.NET
Architectural design
Active listening
Software development tools
Reporting
Microsoft Office
Microsoft PowerPoint
Microsoft SharePoint

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