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Vacation Package Sales Manager
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…sales pitch and ensuring that the Company approved training program “Passport to Success” is delivered to all associates. Although significant support and resources are provided, it is the…
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Assistant Store Manager - Famous Footwear
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Sarasota, FL
GNC's Store Manager in Training (SMIT) position is a development focused role that is crafted to prepare an individual to manage their own store. Under the leadership of a Store Manager or…
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Store Manager in Training
GNC Holdings LLC
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Family Services Manager- EHS
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Washington, DC
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Contractor Program Manager - Team Submarine Programs
Serco USA
Washington Navy Yard, DC · Alexandria, VA · Arlington, VA · Andrews AFB, MD · Washington, DC · Frederick, MD · Aberdeen Proving Grounds, MD · DC · Fairfax, VA · Herndon, VA · Chantilly, VA · Crystal City, VA · Falls Church, VA · Anacostia Annex, DC · McLean, VA · Bethesda, MD · Manassas, VA · Reston, VA · Rosslyn, VA · Silver Spring, MD · Richmond, VA · Baltimore, MD · Fredericksburg, VA · Quantico, VA · Fort Belvoir, VA · Springfield, VA · Aberdeen, MD · Adelphi, MD · Annapolis, MD · Columbia, MD · Fort Meade, MD · Hyattsville, MD · Largo, MD · Rockville, MD · Suitland, MD · West Bethesda, MD
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Citizens Financial Group, Inc.

Project Manager

Dover, NH, United States
Westwood, MA, United States
Johnston, RI, United States

$92,000 to $127,000 USD / year

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Job details

Pay: $92,000 to $127,000 USD / year
Posting language: English
Posted: Nov 2, 2026

Original job description

This role will support the Head of NEXT PMO in operationalizing the PMO framework, maintaining governance discipline, enabling cross-workstream integration, and preparing executive-level reporting.

Key Responsibilities

Partner directly with the Head of NEXT PMO to build, operationalize, and continuously evolve the NEXT PMO framework, operating model, and supporting infrastructure
Establish and maintain program governance, including tollgates, checkpoints, RACI structures, decision rights, and standardized PMO templates aligned to Citizens Transformation Office practices
Facilitate PMO operating routines by preparing agendas, coordinating materials, documenting decisions, tracking follow-ups, and ensuring action items are closed with appropriate ownership and timing
Prepare executive-ready materials and reporting, including quarterly updates, program scorecards, executive narratives, and status dashboards for senior leadership audiences
Manage the integrated NEXT roadmap, BLR follow-up actions, risks, issues, dependencies, milestones, owners, ETAs, and critical path activities across workstreams to ensure visibility, accountability, and timely execution against program objectives
Support stakeholder engagement across NEXT workstreams and functional partners by ensuring decisions, dependencies, risks, and follow-ups are clearly documented, communicated, and escalated as needed
Champion continuous improvement of the PMO framework, cadence structures, and reporting rhythm to sustain oversight discipline and mature program governance over time
Utilize project and portfolio management tools (e.g., Jira, Microsoft Project, SharePoint, Excel or similar platforms) to manage integrated plans, track delivery progress, monitor dependencies, and provide leadership visibility into program health and execution risks

Qualifications

Progressive project or program management experience, supporting retail banking, branch operations, technology, workforce, or large-scale operating model transformation preferred
Demonstrated experience standing up governance frameworks, operating cadences, and executive reporting rhythms for senior leadership audiences
Ability to influence without direct authority, drive accountability across cross-functional teams, and escalate risks or decisions in a constructive, solutions-oriented manner.
Proven ability to build and manage integrated program roadmaps, critical path plans, cross-functional dependencies, risks, milestones and delivery commitments across multiple concurrent workstreams and stakeholder groups
Strong proficiency in PowerPoint, Excel, SharePoint, and project management tools (e.g., Jira, Microsoft Project), including the development of integrated roadmaps, program schedules, scorecards, RACI matrices, dependency trackers, and executive dashboards.
Excellent written and verbal communication skills, with the ability to translate complex program content into clear, concise executive narratives

Pay Transparency

‌The salary range for this position is $92,000-$127,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to, the budget, work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

Work Authorization:

This role is not eligible for new employer sponsored or current H-1 B visa holders. Applicants, including current OPT, L and other visa holders, must be authorized to work in the U.S. without the need for new employer sponsorship for themselves or their spouses now and in the future.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

Job Applicant Data Privacy Policy

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

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More about this job

Skills

Reporting
Stakeholder management
Process improvement
Jira
Microsoft Project
Microsoft SharePoint
Microsoft Excel
Leadership
Program management
Microsoft PowerPoint
Project management
Communication skills

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