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Assistant Restaurant Manager
sweetgreen
NY
…operational needs and adjusts deployment to support smooth operations. Provides hands-on coaching, steps in during peak times or staffing gaps, and ensures clear communication for…
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Global Environmental Leader
Vylor
Des Moines, IA · Des Moines
Develops strong partnerships with operations, engineering, EHS, legal, sustainability, auditing, and business leadership, promoting consistency while recognizing differences in regulatory…
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IAM Architect
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…strategies and is very influential in gaining commitment from Operations, Development and Service Delivery teams. Partners with the Enterprise Architecture team to ensure technical…
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Senior Auditor - Division of Accountability, Value, and Efficiency (DAVE)
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…the most pressing issues in North Carolina state government operations. The performance audits and special reports released by the division offer actionable insights and vital information…
Added 1 min ago
Director of Training - 7 BREW
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…development and management of the Baller (Certified Trainer) program, through which Ballers, Shift Leads and Stand Managers earn trainer certification. This position executes 7 Brew brand…
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Certified Mental Performance Consultant
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- $70,000 to $80,000 USD / year
…teams, and organizations to optimize mental performance, develop leadership, strengthen team culture, and help individuals consistently perform at their…
Added 1 min ago
L
RN Supervisor – Every Other Weekend - Day Shift - $55/hour
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- $55 USD / hour
Provides daily leadership, direction and prioritization to personnel in accordance with organizational/ILS/RHCF goals and mission.
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Medical Director
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…and chronic beryllium disease (CBD) across Materion's global operations. This role is an on-site position that provides direct medical services for the Elmore, Ohio flagship site while…
Added 2 mins ago
AS
Coordinator I-ASI Student Government
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- $37.57 to $60.11 USD / hour
The Coordinator I - ASI Student Government supports the day-to-day operations of the ASI Student Government program and serves as a key advisor to student leaders. This position plays a…
Added 2 mins ago
Director of Equestrian Operations
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Some experiences become defining parts of a guest's connection to a destination. At Nemacolin, the equestrian program has the opportunity to be one of them. As Director of Equestrian…
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Warehouse Distribution Center Associate
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Clinical Educator - Rehab
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…associated with clinical practice, professional development, leadership, quality, and evidence-based practice. Develops and implements education plan for assigned departments to proactively…
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Branch Service Manager/Team Leader
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- $25.37 to $47.11 USD / hour
The Branch Service Manager/Team Leader is responsible for all operations, direct supervision of all full-time equivalency (FTE) within the branch, budget and effective cost management, and…
Added 2 mins ago
Manager, eCommerce Operations
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Oversight and leadership of eCommerce Operations, inclusive of: Channel Compliance, eCommerce Production Support, Platform Testing, Reporting and Data Analytics, Ticket Management, Matrix…
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Shelter Operations Coordinator
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The Shelter Operations Coordinator supports the daily functioning of Safe Harbor’s emergency shelter program serving survivors of domestic violence and their children. This role provides…
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Chobani Cafe General Manager
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The General Manager oversees daily operations, including food and beverage execution, staffing and scheduling, inventory management, financial performance, and food safety compliance.…
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Community Manager - Sunrise Senior Village LIHTC
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What makes us different? Residents benefit from our premier social impact program at no additional cost. Residents engage with the program through events and activities, partnerships with…
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GM
Production Manager
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- $120,000 to $170,000 USD / year
…current and traceability holds up in a nuclear quality and safety program (10 CFR Part…
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(701) CD/TOC SME
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Review and evaluate NTC support provided to law enforcement and interagency investigations, operations, programs, and projects to ensure alignment with mission objectives, identify…
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Sanitation Lead- Shift 2
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This position is responsible for performing production operations at our Abilene, TX facility. Under the direction of the Sanitation Supervisor, this position is responsible for assisting…
Added 3 mins ago
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Global Strategic Account Manager
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- $225,000 to $300,000 USD / year
…engineering, product management, R&D, applications engineering, operations, and executive leadership teams to ensure customer requirements, priorities, risks, and opportunities are clearly…
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Corporate Developer (OK/AR/TX)
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Attend annual company events such as ILC (International Leadership Conference), SalesSummit, Sales Rally, Developer Roundtable, and other events as required
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Project Representative (Supply Chain/Procurement)
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Maintaining program documentation, develop reports, presentations, and other materials to provide status of supply base improvements to stakeholders at all levels including internal and…
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Foreman (Welding)
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The Welding Foreman provides leadership in the field while serving as the primary point of contact between craft personnel, inspectors, and project management.
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Property Manager
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The Property Manager leads all onsite operations for one affordable housing community. This role is accountable for the property’s financial performance, physical condition and long term…

Citizens Financial Group, Inc.

Manager - Program Controls and Operations

Johnston, RI, United States
Albany, NY, United States
Westwood, MA, United States

$95,000 to $138,000 USD / year

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Job details

Pay: $95,000 to $138,000 USD / year
Posting language: English
Posted: Nov 9, 2026

Original job description

As the Manager - Program Controls and Operations, the incumbent is responsible for overseeing property related projects and operations within an organization. This role involves managing the planning, execution, and delivery of property projects, such as renovations, expansions, or relocations. They collaborate with various stakeholders, including internal teams, contractors, and vendors to ensure successful project outcomes. The role also calls for establishing project goals, developing project plans, and allocating resources effectively. These individuals also monitor project progress, track milestones, and manage risks and issues that may arise. In addition, the incumbent provides leadership and oversight for assigned Project Analysts, ensuring effective project reporting, closeout execution, process consistency, and continuous improvement of project management tools and workflows. Additionally, the incumbent may provide leadership and guidance to team managers and professionals, ensuring effective communication and collaboration throughout the project lifecycle. Primary Responsibilities Include

While receiving a moderate level of guidance and direction, the incumbent is responsible for stakeholder management, which includes collaborating with internal teams, contractors, and vendors to ensure effective communication and coordination and the management of stakeholder relationships.
Additionally, the incumbent is responsible for budgeting and cost control, which entails the use of best practices and knowledge in the development and management of project budgets and monitoring project expenses and implementing cost control measures.
In addition to stakeholder management and budgeting and cost control, the incumbent is also responsible for risk management.
The responsibilities pertaining to risk management may include identifying potential risks and developing risk mitigation strategies. Lastly, the incumbent is responsible for team leadership and collaboration, which involves fostering a collaborative team environment, acting as a resource for colleagues with less experience, and promoting open communication and teamwork.
Provide day-to-day leadership, coaching, and development for assigned Project Analysts, helping ensure consistency in project administration, reporting, documentation, and project delivery support activities.
Partner with project teams and leadership to identify, develop, and implement process improvements that enhance project execution, reporting accuracy, operational efficiency, and user adoption of project management systems and tools.
Oversee project closeout processes and reporting, ensuring projects are completed in accordance with established standards, documentation requirements, financial reconciliations, and record retention guidelines.
Develop, maintain, and distribute recurring portfolio and operational reporting, including monthly project status metrics, closeout tracking, resource reporting, and other management dashboards used to support decision-making and organizational performance.

Qualifications, Education, Certifications and/or Other Professional Credentials

Diploma or equivalent combination of education, training, and progressive professional experience
Minimum 4+ years of experience supporting infrastructure, facilities, property, or real estate operations, including exposure to procurement, risk management, and/or project management
Demonstrated experience coordinating day‑to‑day business operations, managing multiple workstreams, and delivering initiatives on schedule
Experience working cross‑functionally with internal stakeholders such as operations, finance, HR, legal, and compliance
Strong understanding of policy‑driven environments, budgeting principles, cost tracking, and vendor or contract oversight
Effective communication, organization, and stakeholder management skills within a matrixed or corporate environment Hours & Work Schedule
Monday–Friday with occasional evenings/weekends as needed
Travel: 25–50%, including occasional overnights.

Pay Transparency The range for this position is $95,000 - $138,000 per year plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

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