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Farm Worker
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Mortgage Loan Originator
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HL
Backroom Processor 9a-3p Temp
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- $13.5 to $14 USD / hour
…legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life…
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Technologist MRI
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Enters and monitors patient data, transfers images from disk to magnetic media to produce the transparency, and develops film in an automatic processor.
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Service Process Coordinator
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O'Fallon, MO
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Added 9 hours ago
RU
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Added 10 hours ago
Mortgage Processor Closer
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Added 12 hours ago
HH
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Added 12 hours ago
HH
Radiology Technician
HCA Healthcare
Riverside, CA
- $51.2 to $60.32 USD / hour
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Added 12 hours ago
Claims Processor I
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Added 13 hours ago
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Diet Clerk
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Chicago, IL
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Added 13 hours ago
Specimen Processor
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Service Process Coordinator
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Multi Services (R14)- 2nd Shift
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Added 1 day ago
MP
Aviation Administrative Processor, Part-Time
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Findlay, OH
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Marathon Petroleum Co. is seeking a part-time Aviation Administrative Processor. This on-site position provides administrative and scheduling support for Marathon Petroleum's Aviation team.…
Added 1 day ago
M
In-house Associate Legal Counsel
myKaarma
Long Beach, CA
- $150,000 to $175,000 USD / year
…industry - we’re redefining what’s possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform…
Added 1 day ago
HL
Early Morning 4am Truck Processor
Homegoods LLC
Bethlehem, GA
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…legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life…

Citigroup

Service Process Coordinator

O'Fallon, MO, United States

$45,040.00 - $58,760.00 · Full-time

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Job details

Pay: $45,040.00 - $58,760.00
Job type: Full-time
Experience: 1-3 years relevant experience
Posting language: English
Posted: Oct 31, 2026

Original job description

The Service Process Coordinator 4 performs moderately complex and varied assignments. Most of the impact is related to quality of execution. Works with limited supervision. May service an expansive array of products/services. Demonstrates technical/administrative expertise. Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards. The technical procedures for this level are well defined. Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function. Exchanges moderately complex information with others. There may be occasional handling of awkward contacts. Basic knowledge of the organization and its policies required. Applies research, information gathering and analysis skills to factual information. Applies judgment based on practice and precedence. Selects the best course of action from a broad array of defined options, understanding the consequences of each.

Responsibilities:

Organizes, records, and services the production output of various, servicing activities, which may require interacting with internal and external customers.
Resolves complex issues and performs most complex servicing activities under Limited supervision.
Works on complex projects.
Occasionally mentors lower level processors.
Reconciles historical accounts and performs reapplication/re-amortization functions.
Supports an expansive array of products/services.
Demonstrates technical/administrative expertise.
Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards, which are well defined.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

1-3 years relevant experience
Loan servicing/processing experience preferred.
Proficient with Microsoft Excel• Requires sitting at a computer the majority of an 8-hour shift.
Position requires ability to maneuver 30 lb. banker’s boxes and push/pull fully loaded wooden carts.
May assist with pulling files or re-filing
Related processing experience with basic knowledge of the organization and its policies as well as basic understanding of department/unit policies and procedures; basic knowledge of state, regulatory investor guidelines is preferred.

Education:

High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Schedule: Monday- Friday 8:00 am to 4:30 pm CST
Must work 100% onsite at O'Fallon campus

Job Family Group:

Operations - Core

Job Family:

Processor

Time Type:

Full time

Primary Location:

Ofallon Missouri United States

Primary Location Full Time Salary Range:

$45,040.00 - $58,760.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Nov 15, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right (https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/Illinois_Career_Supplement_a11y.pdf)

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View Citi’s EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) poster.

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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