The Business Risk & Controls organization is seeking an experienced Director to lead Program Execution, Governance, Metrics, and Reporting for the AML, Fraud, Sanctions, and Reputation Risk portfolio across Citi's Global Wealth businesses.
Reporting to the Head of AML, Fraud, Sanctions & Reputation Risk Business Risk & Controls, this role is responsible for providing strategic oversight of portfolio execution, governance, management information, risk reporting, issue management, and regulatory commitments. The position serves as a central coordination point across Financial Crimes Business Risk & Controls teams and key partners, ensuring senior management has transparency into risk exposures, control performance, remediation efforts, and strategic priorities.
The successful candidate will drive governance excellence, establish meaningful performance metrics, enhance executive reporting, oversee portfolio execution, and support effective management decision-making across AML, Fraud, Sanctions, and Reputation Risk programs.
Key Responsibilities
Strategic Governance & Portfolio Oversight
- Lead governance, oversight, and coordination activities across the AML, Fraud, Sanctions, and Reputation Risk Business Risk & Controls portfolio.
- Establish and maintain governance frameworks that support effective risk management, transparency, accountability, and decision-making.
- Monitor strategic priorities, regulatory commitments, remediation activities, and business initiatives to ensure execution remains on track.
- Identify emerging risks, dependencies, execution challenges, and cross-functional impacts requiring management attention.
- Support development and execution of organizational priorities, goals, and performance objectives.
Program Execution & Business Management
- Oversee execution monitoring across key Financial Crimes initiatives, ensuring alignment with business objectives and regulatory expectations.
- Drive accountability for delivery of key milestones, commitments, action plans, and remediation activities.
- Coordinate across Business Risk & Controls teams, Compliance, Risk Management, Operations, Technology, Legal, Internal Audit, and business stakeholders.
- Maintain consolidated portfolio views of initiatives, risks, issues, dependencies, and execution progress.
- Escalate material risks and execution concerns to senior leadership as appropriate.
Metrics, Reporting & Executive Insights
- Lead development of executive-level management information and reporting for AML, Fraud, Sanctions, and Reputation Risk programs.
- Establish and maintain key risk indicators, key performance indicators, portfolio health metrics, and governance reporting.
- Deliver timely reporting on risk trends, control performance, issue remediation, regulatory commitments, audit activities, and strategic initiatives.
- Analyze complex data and identify themes, trends, and emerging risks requiring management action.
- Drive continuous improvement of reporting capabilities through automation, standardization, and data quality enhancements.
- Prepare materials for executive leadership, risk committees, governance forums, and regulatory discussions.
Issue Management & Regulatory Oversight
- Oversee portfolio-level tracking and governance of issues, corrective action plans, audit findings, and regulatory commitments.
- Ensure timely escalation of significant risks, issues, and execution concerns.
- Monitor remediation effectiveness and sustainability of corrective actions.
- Facilitate governance routines that provide transparency into issue status, risk exposure, and management action plans.
- Support regulatory examinations, internal audits, and independent reviews through effective reporting and coordination.
Organizational Effectiveness & Continuous Improvement
- Drive consistency in governance, reporting, and management practices across Financial Crimes Business Risk & Controls teams.
- Establish standards and operating disciplines that enhance execution effectiveness and management transparency.
- Identify process improvement opportunities that strengthen oversight, increase efficiency, and improve decision-making.
- Promote a culture of accountability, ownership, collaboration, and continuous improvement.
Leadership
- Lead and develop a team of governance, reporting, and program management professionals.
- Build strong partnerships across business, risk, compliance, operations, technology, and corporate functions.
- Influence stakeholders across all organizational levels to drive successful outcomes.
Qualifications
- 15+ years of experience in Business Risk & Controls, Operational Risk, Financial Crimes, Compliance, Business Management, Program Governance, Audit, or related functions within a large financial institution.
- Significant experience supporting AML, Fraud, Sanctions, Financial Crimes, Compliance, or Risk Management programs.
- Demonstrated success leading governance, reporting, portfolio management, execution oversight, and strategic initiatives.
- Experience interacting with senior executives, regulators, auditors, and governance committees.
- Strong understanding of risk management frameworks, control environments, issue management, and regulatory expectations.
- Proven ability to synthesize large amounts of information into concise executive-level reporting and actionable insights.
- Strong analytical, organizational, and problem-solving capabilities.
- Exceptional communication, stakeholder management, and influencing skills.
- Ability to manage competing priorities in a fast-paced, complex, and highly regulated environment.
Education
- Bachelor's Degree required.
- Master's Degree preferred.
The Business Risk & Controls organization is seeking an experienced Director to lead Program Execution, Governance, Metrics, and Reporting for the AML, Fraud, Sanctions, and Reputation Risk portfolio across Citi's Global Wealth businesses.
Reporting to the Head of AML, Fraud, Sanctions & Reputation Risk Business Risk & Controls, this role is responsible for providing strategic oversight of portfolio execution, governance, management information, risk reporting, issue management, and regulatory commitments. The position serves as a central coordination point across Financial Crimes Business Risk & Controls teams and key partners, ensuring senior management has transparency into risk exposures, control performance, remediation efforts, and strategic priorities.
The successful candidate will drive governance excellence, establish meaningful performance metrics, enhance executive reporting, oversee portfolio execution, and support effective management decision-making across AML, Fraud, Sanctions, and Reputation Risk programs.
Key Responsibilities
Strategic Governance & Portfolio Oversight
- Lead governance, oversight, and coordination activities across the AML, Fraud, Sanctions, and Reputation Risk Business Risk & Controls portfolio.
- Establish and maintain governance frameworks that support effective risk management, transparency, accountability, and decision-making.
- Monitor strategic priorities, regulatory commitments, remediation activities, and business initiatives to ensure execution remains on track.
- Identify emerging risks, dependencies, execution challenges, and cross-functional impacts requiring management attention.
- Support development and execution of organizational priorities, goals, and performance objectives.
Program Execution & Business Management
- Oversee execution monitoring across key Financial Crimes initiatives, ensuring alignment with business objectives and regulatory expectations.
- Drive accountability for delivery of key milestones, commitments, action plans, and remediation activities.
- Coordinate across Business Risk & Controls teams, Compliance, Risk Management, Operations, Technology, Legal, Internal Audit, and business stakeholders.
- Maintain consolidated portfolio views of initiatives, risks, issues, dependencies, and execution progress.
- Escalate material risks and execution concerns to senior leadership as appropriate.
Metrics, Reporting & Executive Insights
- Lead development of executive-level management information and reporting for AML, Fraud, Sanctions, and Reputation Risk programs.
- Establish and maintain key risk indicators, key performance indicators, portfolio health metrics, and governance reporting.
- Deliver timely reporting on risk trends, control performance, issue remediation, regulatory commitments, audit activities, and strategic initiatives.
- Analyze complex data and identify themes, trends, and emerging risks requiring management action.
- Drive continuous improvement of reporting capabilities through automation, standardization, and data quality enhancements.
- Prepare materials for executive leadership, risk committees, governance forums, and regulatory discussions.
Issue Management & Regulatory Oversight
- Oversee portfolio-level tracking and governance of issues, corrective action plans, audit findings, and regulatory commitments.
- Ensure timely escalation of significant risks, issues, and execution concerns.
- Monitor remediation effectiveness and sustainability of corrective actions.
- Facilitate governance routines that provide transparency into issue status, risk exposure, and management action plans.
- Support regulatory examinations, internal audits, and independent reviews through effective reporting and coordination.
Organizational Effectiveness & Continuous Improvement
- Drive consistency in governance, reporting, and management practices across Financial Crimes Business Risk & Controls teams.
- Establish standards and operating disciplines that enhance execution effectiveness and management transparency.
- Identify process improvement opportunities that strengthen oversight, increase efficiency, and improve decision-making.
- Promote a culture of accountability, ownership, collaboration, and continuous improvement.
Leadership
- Lead and develop a team of governance, reporting, and program management professionals.
- Build strong partnerships across business, risk, compliance, operations, technology, and corporate functions.
- Influence stakeholders across all organizational levels to drive successful outcomes.
Qualifications
- 15+ years of experience in Business Risk & Controls, Operational Risk, Financial Crimes, Compliance, Business Management, Program Governance, Audit, or related functions within a large financial institution.
- Significant experience supporting AML, Fraud, Sanctions, Financial Crimes, Compliance, or Risk Management programs.
- Demonstrated success leading governance, reporting, portfolio management, execution oversight, and strategic initiatives.
- Experience interacting with senior executives, regulators, auditors, and governance committees.
- Strong understanding of risk management frameworks, control environments, issue management, and regulatory expectations.
- Proven ability to synthesize large amounts of information into concise executive-level reporting and actionable insights.
- Strong analytical, organizational, and problem-solving capabilities.
- Exceptional communication, stakeholder management, and influencing skills.
- Ability to manage competing priorities in a fast-paced, complex, and highly regulated environment.
Education
- Bachelor's Degree required.
- Master's Degree preferred.
Job Family Group:
Controls Governance & Oversight
Job Family:
Cross-disciplinary Controls
Time Type:
Full time
Primary Location:
Jacksonville Florida United States
Primary Location Full Time Salary Range:
$ 170,000.00 - $ 300,000.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Analytical Thinking, Assessment, Business Acumen, Constructive Debate, Controls Lifecycle, Governance, Issue Management, Process Design, Risk Management Lifecycle, Stakeholder Management.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
nov. 06, 2026
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
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