Jobs in the United States

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Added 11 mins ago
FC
Subcontract Administrator III
Fresh Consulting
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- $45 to $55 USD / hour
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Added 12 mins ago
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Basic knowledge of one or more business intelligence tools (e.g., Power BI, Tableau, Business Objects, QlikView, Oracle Business Intelligence, HPM, Minitab or similar.) [Required]
Added 12 mins ago
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Added 12 mins ago
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Added 12 mins ago
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Added 13 mins ago
Software Engineer
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Conshohocken, PA
Added 14 mins ago
O
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Tallahassee, FL
- $114,600 to $234,600 USD / year
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Added 14 mins ago
Senior Decision Support Analyst, Reporting Solutions
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Added 14 mins ago
Associate, Product Support - SBO - Remote
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Strong understanding of database models and table relationships. Ability to develop and execute basic SQL queries in Oracle and/or SQL Server.
Added 14 mins ago
Software Engineer [Multiple Position Available]
JPMorgan Chase
Tampa, FL
…experience in the job offered or as Software Engineer, Software Developer, Programmer Analyst, or related…
Added 14 mins ago
Java Backend Software Engineer III Kafka / Oracle / AWS
JPMorgan Chase
Tampa, FL
…scalable, cloud-native solutions leveraging AWS, Kafka, and Oracle - ensuring the reliability and performance of systems that traders and business stakeholders depend on daily. You will…
Added 14 mins ago
Java Fullstack Software Engineer III - Kubernetes / React
JPMorgan Chase
Tampa, FL
Experience with relational or distributed database technologies including SQL, Oracle, or NoSQL platforms for data modeling and query optimization
Added 14 mins ago
Software Engineer [Multiple Positions Available]
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Tampa, FL
…concurrency and multithreading, and performance optimization; using Oracle Database, including writing complex stored procedures; working with Apache HTTP Server configuration, including…
Added 14 mins ago
Full Stack Engineer Lead Java/React- Vice President
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Tampa, FL
Added 14 mins ago
Application Support Analyst Officer
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Tampa, FL
Strong working knowledge of UNIX, Linux and Windows environments, combined with advanced SQL skills across Sybase and Oracle databases.
Added 15 mins ago
Senior Margin Java Developer, Vice President
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Added 15 mins ago
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Inside Domain Consultant
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You must possess strong presentation skills
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NU
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Added 16 mins ago
Pricing & Contract Operations Analyst
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Remote, United States
Systems Knowledge: Experience with ERP or billing platforms such as Oracle, NetSuite, or Salesforce, as well as Jira ticketing systems.
Added 16 mins ago
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Business SOX Compliance Manager
Jobgether
Remote, United States
- $83,597 to $126,450 USD / year
Added 22 mins ago
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Registered Nurse - Informaticist Nurse
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Columbia, MO
- $71,493 to $141,751 USD / year
Added 22 mins ago
IS
System Integration Engineer – Tech Lead
Information Systems
United States
- $153,192 to $163,192 USD / year
Added 24 mins ago
Software Engineer
Instem
Conshohocken, PA

Citigroup

Application Support Analyst Officer

Tampa, FL, United States

$69,050.00 - $96,350.00 · Full-time

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Job details

Pay: $69,050.00 - $96,350.00
Job type: Full-time
Work location: Work in a hybrid model with 3 days in the office and 2 days working remotely, giving you flexibility alongside in-person collaboration
Experience: 2+ years of experience in applications or production support, with a track record of improving and standardizing support procedures.
Posting language: English
Posted: Nov 11, 2026

Original job description

As an Application Support Analyst at Citi, you'll be the first point of contact for keeping mission-critical applications running smoothly for traders and business users. You'll troubleshoot issues, support application releases, and partner with technology teams to deliver fast, reliable resolutions that protect business continuity. This role sits within Citi's technology support function, where your work directly shapes the stability and performance of the systems that power the business.

Responsibilities

Deliver technical and business support for users of Citi's applications, resolving issues quickly and coordinating long-term fixes with technology partners.
Act as the main point of contact between traders, business users, internal technology teams and vendors to keep issues moving toward resolution.
Manage application releases from development through testing and into production.
Run post-release checks after releases and infrastructure updates to confirm systems are performing as expected.
Participate in disaster recovery testing to protect application availability and business continuity.
Analyze applications to identify risks, vulnerabilities and security gaps, then partner with development teams to prioritize fixes.
Build and maintain technical support documentation that helps the wider team troubleshoot issues faster.
Own support project initiatives that improve platform stability, efficiency and effectiveness, while assessing and escalating risk to protect Citi and its clients.

Required Qualifications & Skills

2+ years of experience in applications or production support, with a track record of improving and standardizing support procedures.
Strong working knowledge of UNIX, Linux and Windows environments, combined with advanced SQL skills across Sybase and Oracle databases.
Hands-on expertise with observability and monitoring tools such as Splunk, (SPL, dashboards, alerts) AppDynamics (APM, health rules) and Grafana (dashboards, Prometheus integration), alongside batch monitoring tools like Autosys, JOBSCDE and ITRS.
Python scripting and shell automation skills that streamline operational tasks across Linux systems, plus basic knowledge of Java, middleware, networking and firewalls.
Foundational understanding of AI and machine learning concepts, financial markets and products, paired with familiarity in configuration management, change processes and problem management tools.
Good customer service, communication and interpersonal skills
Good knowledge of the business and its technology strategy
Clear written and verbal communication skills that build trust with stakeholders and support collaboration across support and technology teams.
Bachelor's degree or equivalent practical experience.

What We Offer

Join a technology support team where your problem-solving directly shapes the reliability of the applications that run Citi's business, while building a well-rounded foundation across infrastructure, data and support operations.

Work in a hybrid model with 3 days in the office and 2 days working remotely, giving you flexibility alongside in-person collaboration.
Build technical depth across monitoring, automation and application support through hands-on work with real production systems.
Access ongoing learning and development opportunities to grow your technical and business knowledge.
Collaborate with technology and business teams across a global organization, broadening your exposure and network.
Benefit from wellbeing and financial wellbeing support designed to help you manage work and life effectively.

Apply now to take ownership of the applications that keep Citi's business running.

Job Family Group:

Technology

Job Family:

Applications Support

Time Type:

Full time

Primary Location:

Tampa Florida United States

Primary Location Full Time Salary Range:

$69,050.00 - $96,350.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Nov 16, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right (https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/Illinois_Career_Supplement_a11y.pdf)

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View Citi’s EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) poster.

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Apply on usnlx.com About employer

More about this job

Skills

Troubleshoot
Implement ICT recovery system
Technical support
Documentation
UNIX
Linux
Microsoft Windows
SQL
Oracle
Splunk
Grafana
Prometheus
Python
Oracle Java
IBM Middleware
Machine learning
Financial markets
Customer service
Communication skills
Interpersonal skills
Collaboration
Decision making

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Work requirements

Jobs in the United States