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WU
Third-Party Services Tactical Specialist
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Chamblee, GA
- $65,000 to $75,000 USD / year
Prior experience as a Third-Party Services Coordinator, Lead Coordinator, Enterprise Operations Manager, Flight Services Manager, charter operations coordinator, flight coordinator,…
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A
Manager of Residential Operations IDD services- Full Time
AbleLight
Portland, OR · Beaverton, OR · Tigard, OR
- Full-time
AbleLight is currently hiring a Manager of Residential Operations for the Cornelius, OR markets.
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Manager of Residential Operations IDD services- Full Time
AbleLight
Portland, OR · Beaverton, OR
- Full-time
AbleLight is currently hiring a Manager of Residential Operations for the Cornelius, OR markets.
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Information System Security Officer
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New York, NY
…enthusiastic about design, culture, fashion and changing the way people shop - for the…
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Growth Marketing Manager
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Bronx, NY
- $64,084.51 USD / year
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Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
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Lead Business Systems Analyst - Cash and Collateral
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…favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as…
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Outside Sales Professional
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…excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the…
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Outside Sales Professional
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…excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the…
Added 3 mins ago
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Transportation Project Manager
AECOM
Raleigh, NC
- $140,000 to $185,000 USD / year
Professional Engineer (PE or P.Eng.) license required
Added 3 mins ago
Staff Technical Marketing Engineer
Fastly
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Digital Communications Lead
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…water authority providing water service to more than 735,000 people in 60 municipalities across Connecticut. Based in Bridgeport, Connecticut, AWA is responsible for the operation,…
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Hospice Patient Care Manager - RN Required
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Senior Security Engineer
DAIWA CAPITAL MARKETS AMERICA INC
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…financial services environment. Reporting to the Cybersecurity Manager, this role will help design, implement, administer, and continuously improve enterprise security controls that protect…
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Student Prop Manager (Open to work study and non-work study)
The University of Texas at Austin
United States
- $13 USD / hour
Texas Performing Arts (TPA) is the professional arts presenting and producing program of The University of Texas at Austin. One of the largest and most active university-based performing…
Added 5 mins ago
Program Manager - Virtual
Alight
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Alight seeks an execution-focused Program Manager to independently lead complex, cross-functional programs from initiation through implementation, client/business acceptance and…
Added 5 mins ago
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Senior Director, Strategy & Transformation, Integrated Specialty Care - Remote
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Eden Prairie, MN
- $159,300 to $273,200 USD / year
area, you will be required to work in the office a minimum of four days per week
Added 6 mins ago
Events Marketing Manager
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…Estate, Conflict Check, Operations & Workplace Services, and the People Office. Collaborative lateral thinking, hard-earned experience, expertise, and multidisciplinary capabilities drive…
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Senior Support Staff
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Restaurant Manager (Hourly Manager)
Raising Cane's
Jamaica, NY
- $22.75 to $23.5 USD / hour
The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management…
Added 6 mins ago
RC
Restaurant Manager (Hourly Manager)
Raising Cane's
Flushing, NY
- $22.75 to $23.5 USD / hour
The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management…
Added 6 mins ago
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Restaurant Leader
Raising Cane's
Carrollton, TX
- From $65,000 USD / year
…must maintain operations standards and drive results through people development, sales and profit growth. This role is tasked with teaching, modeling and upholding Raising Cane’s culture…

Senior Program Manager-Director

JACKSONVILLE, FL, United States
Jacksonville, FL, United States
Jacksonville, United States

$170,000.00 - $300,000.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. · Full-time

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Job details

Pay: $170,000.00 - $300,000.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
Job type: Full-time
Apply by: May 11, 2027
Experience: 15+ years of experience, including 8-10+ years' managerial experience
Posting language: English
Posted: Nov 12, 2026

Original job description

The Senior Program Manager is responsible for leading, governing, and executing a coordinated portfolio of complex, interconnected projects aligned with organizational strategic objectives. The ideal candidate possesses a good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent organizational and communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s). Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. May be doing involved or responsible for diverse (cross-discipline) activities. Typically, a direct report to a C16 role and function as an intergral member of the functional leadership team within a country/site location, job family, or line of business.

Responsibilities:

Governance, Risk & Issue Management (RAID)
Framework & Cadence: Establish program charter, governance structures, escalation pathways, steering committee cadences, and review checkpoints.
Risk & Issue Mitigation: Lead program-level Risk, Assumption, Issue, and Dependency (RAID) log management with quantifiable mitigation strategies.
Compliance & Quality Assurance: Ensure adherence to enterprise quality standards, regulatory policies, information security, and audit controls. Stakeholder Engagement & Executive Communication
Executive Reporting: Deliver regular progress dashboards, milestone tracking, and transparent status reporting to C-suite and executive sponsors.
Consensus Building: Drive alignment across competing business units, engineering teams, and external vendors/partners.
Feedback Loops: Maintain open channels for continuous stakeholder feedback and expectations management.
Builds and manages relationships with key stakeholders, organizations and business heads.
Collaborates with senior management on cross functional areas and other projects, as appropriate identify and drive resolution of issues, including those outside established projects of work.
Collaborates with stakeholders to ensure project scope definition meets business objectives and with project sponsor to ensure business case/cost benefit analysis is in line with business objectives.
Manages the communication of status, issue, and risk disposition to all stakeholders, including Senior Management, on a timely basis.
Benefit analysis is in line with business objectives.
Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.
Assists program team in negotiating for resources owned by other departments in order ensure the program is completed within stated time lines.
Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

15+ years of experience, including 8-10+ years' managerial experience
Demonstrate a consistent track record having worked as a Program or Project Manager, Lead, PMO or department head, managing teams and large, strategic cross-functional projects.
Previous program/project management, consulting, technology and/or management.
CAPM, PMP, PgMP and/or MBA are a plusCAPM, PMP, PgMP and/or MBA are a plus

Education:

Bachelor’s/University degree, Master’s degree preferred and managerial experience

•Working Environment: office setting, minimal travel required.

Effort: minimal physical effort required. ------------------------------------------------------

Job Family Group:

Project and Program Management------------------------------------------------------

Job Family:

Project Management------------------------------------------------------

Time Type:

Full time------------------------------------------------------

Primary Location:

Jacksonville Florida United States------------------------------------------------------

Primary Location Full Time Salary Range:

$170,000.00 - $300,000.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------

Anticipated Posting Close Date:

Nov 19, 2026------------------------------------------------------ Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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Jobs in the United States