Grocery Clerk Citarella Gourmet Market | New York City About Citarella Led by owner Joe Gurrera and his commitment to exceptional quality, Citarella has grown from a respected New York City fish market into a premier gourmet food destination, with locations throughout New York City, the Hamptons, and Greenwich, Connecticut. As a family-run business, we're passionate about great food and outstanding customer service. From fresh seafood and prime meats to chef-prepared specialties, handcrafted pastries, and imported groceries, we take pride in offering our customers the very best. Join our team and become part of New York's vibrant gourmet food community! Role Overview Citarella is seeking a dedicated and customer-focused Grocery Clerk to support daily operations in our retail markets. In this hands-on role, you'll be responsible for handling, packing, preparing, and displaying a variety of fresh foods and grocery products, including produce and specialty items, while maintaining our high standards for quality, freshness, and presentation. The ideal candidate has previous food handling or grocery retail experience, enjoys working in a fast-paced environment, and takes pride in delivering exceptional customer service.
Key Responsibilities
- Handle, pack, wrap, label, and organize fresh foods, produce, and grocery products according to Citarella's quality standards.
- Inspect products for freshness, quality, and proper presentation before packaging or displaying.
- Assist with washing, sorting, and preparing produce and other grocery items as needed.
- Stock, replenish, rotate, and maintain grocery displays, ensuring products are properly organized and presented.
- Follow proper food handling, storage, temperature control, and sanitation procedures.
- Assist customers with product inquiries, locating merchandise, and providing friendly, knowledgeable service.
- Monitor product freshness, expiration dates, and waste while following proper inventory rotation practices.
- Support daily department operations, including receiving, organizing, and storing food products.
- Maintain clean, organized, and well-stocked workstations, displays, and sales areas.
- Collaborate with team members and department leadership to ensure efficient operations and an exceptional shopping experience.
- Follow all applicable food safety, sanitation, and workplace safety standards.
- Perform additional department duties as assigned by management.
Qualifications & Requirements
- 6 months to 1 year of experience in food handling, grocery retail, food preparation, or a similar food-service environment preferred.
- Experience packing, handling, or merchandising fresh foods and produce strongly preferred.
- Familiarity with proper food safety, sanitation, and product rotation practices.
- Strong customer service and communication skills.
- Ability to work efficiently while maintaining attention to detail and product quality.
- Comfortable handling a variety of fresh and packaged food products.
- Ability to follow instructions, prioritize tasks, and work collaboratively with others.
- Strong organizational skills and a willingness to learn about Citarella's products.
Physical & Scheduling Requirements
- Ability to stand and walk for extended periods.
- Ability to bend, reach, lift, carry, push, and pull products and supplies as required.
- Ability to work in refrigerated and temperature-controlled environments.
- Comfortable performing repetitive food handling, packing, and stocking tasks.
- Ability to maintain proper grooming, hygiene, and uniform standards.
- Flexibility to work mornings, evenings, weekends, and holidays based on business needs.
Work Locations
- Upper West Side: 2135 Broadway, New York, NY 10023
- West Village: 424 6th Avenue, New York, NY 10011
- Upper East Side: 1313 3rd Avenue, New York, NY 10021
What We Offer
- Competitive wages
- Medical, dental, and vision insurance
- Company-sponsored life insurance
- Flexible Spending Accounts (FSA)
- Employee discounts
- Paid time off
- 401(k) retirement savings plan with company match
Benefits eligibility may vary based on employment status and plan requirements. Equal Employment Opportunity At Citarella, we value a diverse and inclusive workforce and provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, gender identity or expression, age, national origin, ancestry, citizenship, disability, marital status, sexual orientation, genetic information, military or veteran status, or any other status protected by applicable federal, state, or local laws. Citarella provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable law. Citarella is an Equal Opportunity Employer.