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Added 7 mins ago
PROJECT SPECIALIST-EXCLUDED
City of Chicago
IL
· Oversees, trains and evaluates staff engaged in program operations
Added 21 mins ago
RH
Business Office Associate
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- $16.8 to $21.83 USD / hour
…office equipment and supplies required to support the facility…
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- $22 to $24 USD / hour
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PSS Tiny Town CWH
Vanderbilt University Medical Center
Clarksville, TN
…personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without…
Added 27 mins ago
Credentialing Specialist I
Cisive
Remote, United States
This role is responsible for executing credentialing and licensing research, data validation, and compliance checks that support LicenseManager Pro and SanctionCheck operations. Specialists…
Added 28 mins ago
SO
OFFICE ASSOCIATE
State of Illinois
Ina, IL
- $4,307 to $5,655 USD / month
Position Title: Office Associate - Records Office
Added 31 mins ago
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Performance Leader, 2nd shift
Moog Military Aircraft LLC
Torrance, CA
- $90,000 to $130,000 CAD / year
…our production team supervising Assembly and Test area with data driven individual Reporting to the Process Manager, you will have an onsite 9/80 work schedule in Torrance,…
Added 35 mins ago
Firefighter
Harris County Emergency Services District No. 48
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Ventilate buildings and conduct salvage operations.
Added 47 mins ago
Senior Research Associate, Cell Biology & Assay Development
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Administrative Secretary
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Charleston, WV
- $16.59 to $27.64 USD / hour
…absolute integrity, and exercise sound judgment in daily office operations. Key responsibilities include managing complex calendars, drafting critical program communications, coordinating…
Added 1 hour ago
Operations Support Coordinator - Specialist
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Rockport, IN · Ft. Wayne, IN
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Added 1 hour ago
Tax Associate Director - Construction Services
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Remote, United States
The Associate Director – Construction Tax Services role, focuses, leads and manages a diverse portfolio of clients and engagements, with a primary focus on construction related businesses.…
Added 1 hour ago
Tax Associate Director - Construction Services
Dean Dorton
Remote, United States
The Associate Director – Construction Tax Services role, focuses, leads and manages a diverse portfolio of clients and engagements, with a primary focus on construction related businesses.…
Added 1 hour ago
Tax Associate Director - Construction Services
Dean Dorton
Remote, United States
The Associate Director – Construction Tax Services role, focuses, leads and manages a diverse portfolio of clients and engagements, with a primary focus on construction related businesses.…
Added 1 hour ago
Tax Associate Director - Construction Services
Dean Dorton
Remote, United States
The Associate Director – Construction Tax Services role, focuses, leads and manages a diverse portfolio of clients and engagements, with a primary focus on construction related businesses.…
Added 1 hour ago
Tax Associate Director - Construction Services
Dean Dorton
Remote, United States
The Associate Director – Construction Tax Services role, focuses, leads and manages a diverse portfolio of clients and engagements, with a primary focus on construction related businesses.…
Added 1 hour ago
Tax Associate Director - Construction Services
Dean Dorton
Remote, United States
The Associate Director – Construction Tax Services role, focuses, leads and manages a diverse portfolio of clients and engagements, with a primary focus on construction related businesses.…
Added 1 hour ago
Accounting & Financial Outsourcing Consultant - Equine
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Administrative Business Partner
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Added 1 hour ago
Administrative Business Partner
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Louisville, KY
Dean Dorton’s administrative team plays a vital role in supporting the firm’s people, operations, and leadership through high-quality administrative and operational support. The team…
Added 1 hour ago
Administrative Business Partner
Dean Dorton
Fort Wright, KY
Dean Dorton’s administrative team plays a vital role in supporting the firm’s people, operations, and leadership through high-quality administrative and operational support. The team…
Added 1 hour ago
GI
Program Analyst Associate
GD Information Technology, Inc.
United States
- $21.89 to $29.61 USD / hour
Support mission-critical programs that enable U.S. Army C5ISR capabilities around the world as a Program Analyst Associate. Here, you will see the bigger picture on mission initiatives…
Added 1 hour ago
Graduate Development Program, Associate Engineer, Electrical Planning and Design
natgridProd
Syracuse, NY · Buffalo, NY · Albany, NY
Are you ready to start your electrical engineering career and help shape the future of the electric grid? As an Associate Engineer in Electrical Planning and Design, you’ll support projects…

Cisive

Credentialing Specialist I

Remote, United States

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Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

At Cisive, our vision is to make securing the right talent effortless. We provide technology-first background screening, identity verification, and continuous monitoring solutions that help organizations hire and manage their workforce with confidence. Our Values

Integrity First: Integrity guides every choice we make and every interaction we have. Whether working with colleagues or clients, we act with honesty, transparency, and accountability. We foster a culture of trust, respect, and ethical responsibility across our organization.
Innovate Fearlessly: We challenge the status quo, embrace emerging technologies, and continuously refine our solutions to stay ahead of industry needs.
Win Together: We break down barriers, share knowledge, and champion teamwork across departments, brands, and global offices to achieve our collective goals.
Customer Obsessed: We go beyond transactional interactions to become trusted partners in risk mitigation and workforce management.
Stay One Step Ahead: We proactively seek knowledge that helps us - and our clients - stay ahead of the curve.

Job Summary

This role is responsible for executing credentialing and licensing research, data validation, and compliance checks that support LicenseManager Pro and SanctionCheck operations. Specialists progress through four levels (I–IV) with increasing independence, cross-functional expertise, and mentorship responsibilities.

In addition to core credentialing work, this role must be able to handle data entry across multiple units and be cross trained in various processes to serve as a flexible resource based on evolving business needs. This role provides the opportunity to build a broad range of skills while contributing to different areas of the organization.

For candidates hired into Global Shared Services Philippines, onsite work in Quezon City with a shifting schedule is required.

Duties and Responsibilities

Support the team by demonstrating proficiency in data management and assisting with foundational knowledge and skills across processes that connect to related departments.
Contribute to the evolving needs of the business by exhibiting flexibility and adaptability in performing a variety of tasks across multiple workflows.
Review and analyze documentation provided by vendors, regulators, and professional boards.
Research, verify, and input credentialing/licensure information according to client requirements.
Learn and apply compliance standards and regulatory rules to ensure data accuracy.
Monitor and track case progress, escalating complex issues when appropriate.
Document findings and maintain detailed case notes for leadership review.
Support quality assurance through structured training and performance standards.
Mentor and support peers at higher levels, providing task coordination and workflow guidance (Level III/IV).

Minimum Qualifications

High school diploma or equivalent required; associate or bachelor’s degree preferred, for specific levels.
Strong attention to detail and ability to follow structured processes.
Demonstrated ability to navigate the internet for research activities.
Experience in background screening, credentialing, or compliance research preferred.
Proficiency with Microsoft Office Suite and case management systems.
Strong written and verbal communication skills.
Ability to multitask, meet deadlines, and work in a fast-paced environment.
Progression through Levels II–IV requires demonstrated proficiency, initiative, and peer support contributions.

Levels

Credentialing Specialist I

Overview:

Entry-level role focused on learning the foundational workflows of LicenseManager Pro and SanctionCheck.
Works under close supervision while building familiarity with platforms, policies, and client expectations.

Key Responsibilities:

Complete assigned credentialing tasks with direct oversight from senior peers or Supervisor.
Learn and follow structured workflows and quality review processes.
Participate actively in training sessions, applying feedback to improve accuracy and speed.
Escalate complex or unclear cases for review rather than attempting independent resolution.
Demonstrate consistent attendance, reliability, and willingness to learn.

Skills:

Basic research skills and attention to detail.
Ability to follow structured processes.
Emerging computer and data-entry proficiency.
Receptive to coaching and training.

Credentialing Specialist II

Overview:

Builds upon foundational skills to manage a wider variety of cases independently.
Expected to consistently meet productivity and accuracy benchmarks across multiple products.

Key Responsibilities:

Handle credentialing and sanction checks with minimal supervision.
Apply policies and procedures confidently across different case types.
Maintain accuracy while multitasking and meeting client deadlines.
Identify and escalate recurring issues or workflow gaps.
Support newer Specialists by informally sharing tips and best practices.

Skills:

Strong multitasking and organizational skills.
Intermediate platform and workflow knowledge.
Reliable time management and ability to meet service-level agreements.
Clear written communication skills for case documentation.

Credentialing Specialist III

Overview:

Recognized as an experienced resource with cross-functional expertise across LicenseManager Pro and SanctionCheck.
Trusted to resolve complex cases independently and contribute to process improvements.

Key Responsibilities:

Investigate and resolve complex or unusual cases without supervisory intervention.
Mentor Specialists I and II, supporting their training and development.
Partner with Supervisors and Quality team to identify process gaps and recommend improvements.
Provide feedback on workflow efficiency and case-handling best practices.
Serve as a peer leader, modeling consistency in performance and professionalism.

Skills:

Advanced workflow knowledge and investigative skills.
Problem-solving and decision-making abilities.
Strong interpersonal and mentoring skills.
Ability to adapt to new processes, tools, and client needs quickly.

Credentialing Specialist IV

Overview:

Subject matter expert and peer mentor who supports leadership in driving performance standards across the team.
Balances independent case work with responsibility for peer mentorship, task coordination, and trend tracking.

Key Responsibilities:

Mentor and coach peers across all levels to improve performance and quality.
Coordinate daily task assignments, ensuring balanced workload distribution.
Track performance trends and provide informal peer-to-peer accountability.
Partner with Supervisors on quality assurance, performance tracking, and process documentation.
Act as escalation point for peers when complex cases arise, providing guidance before issues are elevated to leadership.
Contribute to a positive, high-performance culture by modeling ownership and accountability.

Skills:

Expert workflow knowledge across LicenseManager Pro and SanctionCheck.
Peer mentorship, coaching, and team coordination.
Strong data awareness with ability to identify performance trends.
High emotional intelligence, able to influence without formal authority.
Advanced problem-solving and independent judgment.

Working conditions

This job operates in a professional office environment or remotely. This role routinely uses general office equipment.

Physical requirements

Ability to communicate clearly and exchange accurate information constantly.
Constantly operates computer, keyboard, copy machine, phone, and other general office equipment.
Ability to occasionally move objects up to 10 lbs.

Direct reports None.

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More about this job

Skills

Teamwork
Research
Regulatory compliance
Process data
Data management
Adaptability
Documentation
Leadership
Quality assurance
Workflow
Attention to detail
Microsoft Office
Case management
Communication skills
Multitask
Meet deadlines
Data entry
Coaching
Multitasking
Organizational skills
Time management
Training and development
Problem solving
Decision making
Office equipment

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