Jobs in the United States

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Added 3 mins ago
Civil Structural Engineer
GPAC
Chicago, IL
…design of commercial, industrial, institutional, and public infrastructure projects. You'll work alongside experienced professionals who are committed to mentorship, innovation, and…
Added 3 mins ago
Civil Structural Engineer
GPAC
Norcross, GA
…design of commercial, industrial, institutional, and public infrastructure projects. You'll work alongside experienced professionals who are committed to mentorship, innovation, and…
Added 6 mins ago
Senior AI/ML Engineer - LLM & Agent Stack (Customer Facing)
TrueFoundry
NY · San Mateo, CA
That infrastructure layer is being built right now.
Added 12 mins ago
CNC Programmer
V2X
Indianapolis, IN
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to…
Added 12 mins ago
Civil Engineer 4
CDM Smith
Portland, OR
…water, sewer, stormwater, process, and chemical conveyance systems. You’ll thrive in a supportive, collaborative, and mentorship-driven environment that encourages professional growth and…
Added 14 mins ago
Senior Software Engineer
Docusign
San Francisco, CA · Seattle, WA
As a Senior Software Engineer on the CLM - IAM Integrations team, you are responsible for building and maintaining key features that are integral to our customers and business. You are a…
Added 14 mins ago
Technical Systems Engineer (Hybrid)
Cisco
San Jose, CA
As a Technical Systems Engineer with Commerce Product Management & Engineering (part of Cisco IT), You will be at the forefront of sustaining, monitoring, and troubleshooting critical…
Added 23 mins ago
Staff Customer Reliability Engineer
Sysdig
Remote, United States
Diagnose difficult problems across cloud infrastructure, Kubernetes, Linux, networking, identity and access management, observability, integrations, and distributed systems.
Added 28 mins ago
Founder, AI Insurance
Forum Ventures
Remote, United States
- Proof of review for professionals: per-matter records proving a licensed lawyer, accountant, engineer, or architect reviewed the AI's work, packaged so coverage holds at renewal
Added 31 mins ago
Cloud Solution Engineer (Genomics & AI)
Oracle
Jefferson City, MO
The opportunity Oracle is seeking a senior pre-sales engineer with expertise in genomics, software engineering, and applied AI/ML. You will help molecular diagnostics companies, genomics…
Added 46 mins ago
SC
Director of Water Services
Sevier, County of (TN)
Sevierville, TN
- $47.71 to $53.68 USD / hour
…Commission, and other governing authorities on utility policy, rates, infrastructure needs, risks, and long-range strategy and represents the County with customers, regulators, engineers,…
Added 54 mins ago
Civil Structural Engineer
GPAC
Chicago, IL
…design of commercial, industrial, institutional, and public infrastructure projects. You'll work alongside experienced professionals who are committed to mentorship, innovation, and…
Added 55 mins ago
Civil Structural Engineer
GPAC
Dallas, TX
…design of commercial, industrial, institutional, and public infrastructure projects. You'll work alongside experienced professionals who are committed to mentorship, innovation, and…
Added 1 hour ago
Leadership Technical Program Manager II, Asset Reliability and Operations, Data Centers
Google
New York, NY · Council Bluffs, IA · Papillion, NE · New Albany, OH · The Dalles, OR · Sunnyvale, CA
Experience with asset reliability, maintenance engineering, or industrial control systems.
Added 1 hour ago
AT
Network Infrastructure Engineer II
Akamai Technologies, Inc.
Jefferson City, MO
- $83,200 to $149,800 USD / year
As a Network Infrastructure Engineer II, you will oversee operations in our global data centers. You will monitor and maintain our data centers, networks, and servers worldwide. You will…
Added 1 hour ago
Information Assurance Security Engineer - Top Secret
General Dynamics Information Technology
Arnold, MO
General Dynamics Information Systems (GDIT) is seeking a Security Engineer to provide expert technical services on all aspects of Information Security.
Added 1 hour ago
Mainframe Technical Engineer
Highmark Health
Jefferson City, MO
…z/OS, SMP/E, COUPLING FACILITY technical ecosystem including infrastructure, systems, networks, applications, integrations, etc. They will work closely with other technical professionals,…
Added 1 hour ago
G
Drainage Engineer
GPAC
Indianapolis, IN
- $100,000 to $150,000 USD / year
Design stormwater collection systems, storm sewers, culverts, channels, detention/retention facilities, outfalls, and related infrastructure.
Added 1 hour ago
G
Bridge Design Engineer
GPAC
Omaha, NE
- $85,000 to $120,000 USD / year
As a Bridge Design Engineer, you’ll move beyond drafting drawings to become a pivotal contributor to the structural integrity and safety of critical infrastructure. You’ll own technical…
Added 1 hour ago
G
Drainage Engineer
GPAC
Atlanta, GA
- $100,000 to $150,000 USD / year
Design stormwater collection systems, storm sewers, culverts, channels, detention/retention facilities, outfalls, and related infrastructure.
Added 1 hour ago
DO
Engineer, WR
Department of Water Resources
CA
- $6,488 to $12,152 USD / month
…State Legislature. We manage California’s water resources, systems, and infrastructure, including the State Water Project, in a responsible sustainable…
Added 1 hour ago
G
Water/Wastewater Engineer
GPAC
Charlotte, NC
- $90,000 to $150,000 USD / year
…consulting powerhouse that turns bold ideas into real‑world infrastructure. We need a passionate Water/Wastewater Engineer who wants to lead, innovate, and grow alongside industry…
Added 1 hour ago
Staff Customer Engineer, Platform and Devices Enterprise Solutions
Google
San Jose, CA · Mountain View, CA · San Francisco, CA
Experience with enterprise operating systems, with a preference for Secure Enterprise Browser management.
Added 1 hour ago
A
Senior Cloud & Application Security Engineer
AXON-Networks
Irvine, CA
- $150,000 to $220,000 USD / year
This position is not intended to replace Engineering ownership of secure software and infrastructure. Instead, the Security Engineer provides security expertise, technical assurance,…
Added 1 hour ago
M
Software Engineer II & Senior Software Engineer - CoreAI Speech Team
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $202,200 USD / year
Proven problem-solving and systems-thinking skills, with the ability to work across software, data, infrastructure, and AI components.

Cisco

Technical Systems Engineer (Hybrid)

San Jose, CA, United States

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Job details

Experience: Bachelor’s degree in Engineering with 6–7 years of relevant professional experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

The application window is expected to close on: 11/08/2026 This is a hybrid role that requires you to be in the office three days per week at either Cisco’s San Jose, CA or RTP, NC location, depending on your location.

Meet the Team The Commerce Quote to Order team enables Cisco’s go-to-market strategy with an exceptional commercial platform, focusing on hardware, software subscription, and services through data-driven solutions. At Cisco Commerce, our software engineers develop the next-generation CPQ (Configure Price and Quote) Software solutions that manage $60+ billions of Cisco revenue. We handle substantial data with multiple flows, requiring versatile and enthusiastic engineers to solve the latest challenges and push technology forward. Our teams continuously iterate, solve problems, and collaborate to empower our customers and partners.

Your Impact As a Technical Systems Engineer with Commerce Product Management & Engineering (part of Cisco IT), You will be at the forefront of sustaining, monitoring, and troubleshooting critical enterprise AI capabilities - including generative AI assistants, conversational agents, and foundational LLM platform infrastructure.

You will be a bridge between the core AI , platform engineering teams, and end-users by diagnosing complex operational issues across Retrieval-Augmented Generation (RAG) pipelines, vector search indexing, model inference endpoints, prompt orchestration layers, and custom Python integrations.

You will collaborate on multi-functional projects to identify areas for improvement. You will analyze internal processes, data, and problems, and identify benefits from new capabilities using emerging digital and cloud technologies.

Responsibilities:

Act as the main point of contact for production support, managing and resolving tickets across various business units
Serve as the primary technical escalation point for production issues impacting AI Assistants, conversational interfaces, and foundational AI capabilities.
Triage, debug, and resolve incidents related to model latency, context overflow, prompt drift, and upstream API failures.
Monitor agent workflows, multi-tool function calling, and orchestration layers to maintain high availability and adherence to strict operational SLAs.
Debug and maintain Python-based AI frameworks, microservices, MCPs, and REST API endpoints.
Develop custom automation scripts, health-check utilities, and synthetic monitoring tests in Python to proactively identify failure modes.
Monitor AI telemetry, token consumption, error rates, and latency metrics using observability platforms (e.g., Langfuse, LangSmith, Datadog, Splunk).
Ensure timely and effective resolution of issues while maintaining a high level of customer satisfaction
Document processes, resolutions, and recurring issues for knowledge management and training purposes.

Minimum Qualifications

Bachelor’s degree in Engineering with 6–7 years of relevant professional experience.
3+ years of experience using or supporting one or more of the following technologies: Java, SQL, PL/SQL, Oracle, MongoDB, Snowflake, AngularJS, Python, APIs (HTTP/RESTful web services), Elastic, or Kibana.
3+ years in Technical Support, SRE, Software Engineering, with at least 1–2 years dedicated to supporting AI/ML or LLM-driven applications.

Preferred Qualifications

Excellent English communication skills to collaborate effectively with global teams.
Strong Analytical and troubleshooting Skills.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $130,600.00 to $166,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$130,600.00 - $191,200.00

Non-Metro New York state & Washington state:

$116,600.00 - $170,100.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Troubleshooting
Python
Cloud technologies
Microservices
Datadog
Splunk
Customer service
Oracle Java
SQL
Oracle PL/SQL
Oracle
MongoDB
Snowflake
Communication skills
Create solutions to problems
Work as a team
Sales

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