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Added just now
Principal Software Engineer - Simulation Data, Validation & Infrastructure
Caterpillar, Inc.
Irving, TX
…intelligent automation, and rigorous validation. This Principal Engineer role is a hands-on technical leadership position responsible for architecture, critical implementation, engineering…
Added just now
Principal Software Engineer - Agentic AI & Simulation Automation
Caterpillar, Inc.
Irving, TX
This Principal Engineer role is a hands-on technical leadership position responsible for architecture, critical implementation, engineering standards, cross-team alignment, and mentoring.
Added just now
Principal Software Engineer - Digital Twin and Simulation Platform
Caterpillar, Inc.
Irving, TX
This Principal Engineer role is a hands-on technical leadership position responsible for architecture, critical implementation, engineering standards, cross-team alignment, and mentoring.
Added just now
Principal Software Engineer - Robotics & Physical AI Simulation
Caterpillar, Inc.
Irving, TX
This Principal Engineer role is a hands-on technical leadership position responsible for architecture, critical implementation, engineering standards, cross-team alignment, and mentoring.
Added just now
Electrical Engineer I Neuromodulation
Abbott
Plano, TX
Assist with product transfers to manufacturing and provide engineering support for production-related issues.
Added just now
Regional Economics & Planning Advisor/Engineer
Marathon Petroleum Corporation
San Antonio, TX
Value Chain Optimization (VCO) has an opening for the position of Regional Planning & Optimization Advisor/Engineer. This position will report to the Value Chain Optimization Director -…
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IS Technical Specialist/Back-end Tech Lead
Huntington National Bank
Dallas, TX
2+ years of production support, infrastructure engineering or administration experience.
Added 1 min ago
Lead Planning & Optimization Advisor/Engineer
Marathon Petroleum Corporation
El Paso, TX · Houston, TX · Texas City, TX · San Antonio, TX
The Value Chain Optimization (VCO) team has an opening for a Cross-Regional Planning & Optimization Advisor/Engineer. The Cross-Regional Planning & Optimization Advisor/Engineer plays a…
Added 1 min ago
IS Technical Specialist/Back-end Tech Lead
Huntington National Bank
Houston, TX
2+ years of production support, infrastructure engineering or administration experience.
Added 1 min ago
Supplier Quality Engineer - Airfoil Castings
GE Aerospace
Ft. Worth, TX · Houston, TX
…technologies for today and tomorrow. Your work will contribute to the production of advanced jet engines, components, and integrated systems that power commercial and military aircraft.…
Added 1 min ago
Development Engineer- Stabil Drill- Houston, Texas
Superior Energy Services
Houston, TX
Stabil Drill, A Superior Energy Services Company, is a global company that provides tough, durable tools to support the energy industry in some of the most demanding drilling applications.…
Added 1 min ago
IS Technical Specialist/Back-end Tech Lead
Huntington National Bank
Austin, TX
2+ years of production support, infrastructure engineering or administration experience.
Added 1 min ago
DevOps Engineer III
Deloitte
Dallas, TX · Houston, TX · Austin, TX
Experience with release management, environment strategy, and production support processes
Added 1 min ago
OT Security Platform Engineer – Dragos
Cognizant
Austin, TX
We are seeking an experienced OT Security Platform Engineer / Technical Lead to own and operate the Dragos security monitoring platform across a global manufacturing environment. This is a…
Added 1 min ago
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AI Data Engineer
Cognizant
Austin, TX
- $100,000 to $115,000 USD / year
As an AI Data Engineer, you will make an impact by designing, building, and optimizing scalable cloud-native data engineering solutions that enable advanced AI-driven applications and…
Added 1 min ago
C
AI Data Engineer
Cognizant
Austin, TX
- $100,000 to $115,000 USD / year
As an AI Data Engineer, you will make an impact by designing, building, and optimizing scalable cloud-native data engineering solutions that enable advanced AI-driven applications and…
Added 1 min ago
GRC Architect/ Information Security Manager- US
DXC Technology
Austin, TX
Provide ongoing technical support and guidance to users across multiple regions, time zones, and customer organizations
Added 5 mins ago
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Software Engineer - Mobile Crowdsourcing Platform
Calder
Redwood City, CA
- $125,000 to $250,500 USD / year
- Work with firmware engineers to define communication protocols, message formats, and device APIs, and support over-the-air (OTA) firmware updates through the app.
Added 11 mins ago
Maintenance Engineering Supervisor
PepsiCo
Indianapolis, IN
The Maintenance Engineer Supervisor contributes to the success of the plant by providing leadership around ensuring the consistent, reliable and efficient operation of the manufacturing…
Added 13 mins ago
VI
Staff Embedded Software Engineer - 5G Devices & NTN Connectivity
Viasat, Inc.
Carlsbad, CA · Germantown, MD
- $205,000 to $307,000 USD / year
Support field trials, customer deployments, and production issue resolution activities.
Added 13 mins ago
VI
Embedded Rust Software Developer, Viasat Government
Viasat, Inc.
Tampa, FL · Tempe, AZ · Carlsbad, CA · Linthicum Heights, MD · Marlborough, MA
- $145,000 to $218,000 USD / year
This is a role for an Embedded Software Engineer within Viasat Government - High Assurance Encryption Systems experienced in the Rust programming language who is eager to contribute to a…
Added 13 mins ago
Production Process Engineer
StandardAero
Palm City, FL
As a Production Process Engineer, you will be responsible for developing, refining, and maintaining manufacturing processes for new and existing products to ensure efficient and consistent…
Added 14 mins ago
Structural Design Engineer (Mid-level or Senior)
Spirit AeroSystems
Wichita, KS
…ensure compliance with customer and regulatory requirements, and support the full product lifecycle from concept through production. You will collaborate across cross-functional teams to…
Added 25 mins ago
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Maintenance Engineer
GPAC
Minnetonka, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 26 mins ago
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Maintenance Engineer
GPAC
Maple Grove, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.

Cisco

Technical Systems Engineer (Hybrid)

San Jose, CA, United States

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Job details

Experience: Bachelor’s degree in Engineering with 6–7 years of relevant professional experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

The application window is expected to close on: 11/08/2026 This is a hybrid role that requires you to be in the office three days per week at either Cisco’s San Jose, CA or RTP, NC location, depending on your location.

Meet the Team The Commerce Quote to Order team enables Cisco’s go-to-market strategy with an exceptional commercial platform, focusing on hardware, software subscription, and services through data-driven solutions. At Cisco Commerce, our software engineers develop the next-generation CPQ (Configure Price and Quote) Software solutions that manage $60+ billions of Cisco revenue. We handle substantial data with multiple flows, requiring versatile and enthusiastic engineers to solve the latest challenges and push technology forward. Our teams continuously iterate, solve problems, and collaborate to empower our customers and partners.

Your Impact As a Technical Systems Engineer with Commerce Product Management & Engineering (part of Cisco IT), You will be at the forefront of sustaining, monitoring, and troubleshooting critical enterprise AI capabilities - including generative AI assistants, conversational agents, and foundational LLM platform infrastructure.

You will be a bridge between the core AI , platform engineering teams, and end-users by diagnosing complex operational issues across Retrieval-Augmented Generation (RAG) pipelines, vector search indexing, model inference endpoints, prompt orchestration layers, and custom Python integrations.

You will collaborate on multi-functional projects to identify areas for improvement. You will analyze internal processes, data, and problems, and identify benefits from new capabilities using emerging digital and cloud technologies.

Responsibilities:

Act as the main point of contact for production support, managing and resolving tickets across various business units
Serve as the primary technical escalation point for production issues impacting AI Assistants, conversational interfaces, and foundational AI capabilities.
Triage, debug, and resolve incidents related to model latency, context overflow, prompt drift, and upstream API failures.
Monitor agent workflows, multi-tool function calling, and orchestration layers to maintain high availability and adherence to strict operational SLAs.
Debug and maintain Python-based AI frameworks, microservices, MCPs, and REST API endpoints.
Develop custom automation scripts, health-check utilities, and synthetic monitoring tests in Python to proactively identify failure modes.
Monitor AI telemetry, token consumption, error rates, and latency metrics using observability platforms (e.g., Langfuse, LangSmith, Datadog, Splunk).
Ensure timely and effective resolution of issues while maintaining a high level of customer satisfaction
Document processes, resolutions, and recurring issues for knowledge management and training purposes.

Minimum Qualifications

Bachelor’s degree in Engineering with 6–7 years of relevant professional experience.
3+ years of experience using or supporting one or more of the following technologies: Java, SQL, PL/SQL, Oracle, MongoDB, Snowflake, AngularJS, Python, APIs (HTTP/RESTful web services), Elastic, or Kibana.
3+ years in Technical Support, SRE, Software Engineering, with at least 1–2 years dedicated to supporting AI/ML or LLM-driven applications.

Preferred Qualifications

Excellent English communication skills to collaborate effectively with global teams.
Strong Analytical and troubleshooting Skills.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $130,600.00 to $166,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$130,600.00 - $191,200.00

Non-Metro New York state & Washington state:

$116,600.00 - $170,100.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Troubleshooting
Python
Cloud technologies
Microservices
Datadog
Splunk
Customer service
Oracle Java
SQL
Oracle PL/SQL
Oracle
MongoDB
Snowflake
Communication skills
Create solutions to problems
Work as a team
Sales

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