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Added 37 mins ago
Manufacturing Engineer Intern
TSI, Inc.
Saint Paul, MN
Manufacturing engineering and production support.
Added 44 mins ago
Technical Systems Engineer (Hybrid)
Cisco Systems, Inc.
San Jose, CA · RTP, NC
Act as the main point of contact for production support, managing and resolving tickets across various business units
Added 59 mins ago
Project Engineer of Foods Operations
Perdue Farms, Inc.
Washington, IN
Drive operational excellence and capital project success across foods operations as a Project Engineer. In this role, you lead capital planning and execution for harvest plants, ensuring…
Added 1 hour ago
W
(USA) Staff, Software Engineer
Walmart
BENTONVILLE, AR
- $110,000 to $220,000 USD / year
Walmart is seeking a Staff Software Engineer to lead the development and delivery of scalable platform capabilities, including infrastructure, tooling, and AI/ML frameworks. This role…
Added 1 hour ago
Senior Application Security Engineer - GenAI Security Evaluation
Gramian Consulting Group
Remote, United States
We are looking for experienced Application Security Engineers and Security-Focused Software Engineers to support a specialized AI security evaluation project.
Added 1 hour ago
Lead Software Engineer - AI
Humana
Atlanta, GA
The Lead Software Engineer codes software applications based on business requirements. The Lead Software Engineer works on problems of diverse scope and complexity ranging from moderate to…
Added 2 hours ago
Senior Application Security Engineer - GenAI Security Evaluation
Gramian Consulting Group
Remote, United States
We are looking for experienced Application Security Engineers and Security-Focused Software Engineers to support a specialized AI security evaluation project.
Added 2 hours ago
Quality Engineer
Better Impact
Remote, United States
Today, our products support more than 85,000 organizations, millions of volunteers, and over 600 million volunteer hours across the nonprofit, public, healthcare, and corporate sectors. Our…
Added 2 hours ago
MI
Senior Cloud Systems Administrator
Maxar Intelligence I
Westminster, CO
- $109,000 to $167,000 USD / year
Added 2 hours ago
Electronic Warfare DevOps Engineer
Leidos
Huntsville, AL
This role will support configuration of deliverable servers and software team assets. Deliverable production servers may require additional configuration control, security review, and…
Added 3 hours ago
MS
Field Engineer - Emergency Call Handling
Motorola Solutions, Inc.
Denver, CO
- $75,000 to $85,000 USD / year
The Emergency Call Handling (ECH) Field Engineer will report to the ECH Field Engineer Manager. The Field Engineer is ultimately accountable for the system being implemented based on the…
Added 3 hours ago
Applied AI Engineer
Becoming
San Francisco, CA
We are seeking an Applied AI Engineer to help build the software, infrastructure, and data systems that power our biological intelligence platform.
Added 3 hours ago
B
Machinist / Prototype Fabrication Engineer
Becoming
San Francisco, CA
- $90,000 to $140,000 USD / year
Our work requires highly customized hardware. We are looking for an exceptional Machinist / Prototype Fabrication Engineer to help us build it.
Added 3 hours ago
Senior Design Engineer
Eaton Corporation
Worcester, MA
Eaton’s Distributed IT division is seeking a Senior Design Engineer to lead the development and enhancement of Data Center Hot Aisle Containment (HAC) solutions. This role is based on site…
Added 3 hours ago
Manufacturing Engineer 2 - Unmanned Underwater Vehicles (UUV) 31057
HII
Pocasset, MA
The Manufacturing Engineer II supports the development, documentation, and execution of manufacturing processes for Unmanned Underwater Vehicles (UUVs) in a defense contracting environment.…
Added 3 hours ago
Systems Engineering Manager (ONSITE)
Collins Aerospace
Marlborough, MA
…professionals. The Systems Engineering Manager is a senior engineer on site, responsible for the engineering integrity of the systems, equipment and product covered by the…
Added 3 hours ago
Construction Surveillance Engineer
BB&E
Jacksonville, FL
BB&E is currently looking for a Construction Surveillance Engineer to support the NAVFAC Southeast (SE) Headquarters, Public Works Departments (PWD), and Resident Officer in Charge of…
Added 3 hours ago
Construction Surveillance Engineer
BB&E
Jacksonville, FL
BB&E is currently looking for a Construction Surveillance Engineer to support the NAVFAC Southeast (SE) Headquarters Emergency Operations Center (EOC) at Naval Air Station (NAS)…
Added 4 hours ago
Production Engineer Senior Specialist
Toyota Boshoku America Inc
Hopkinsville, KY
General Summary: Provide engineering ownership and onsite support for all E-Coat, pretreatment, paint process, and associated environmental systems within the manufacturing operation.…
Added 4 hours ago
Senior Closures Systems Sealing Engineer
Ford Motor Company
Allen Park, MI
The Senior Closures Systems Sealing Engineer will be a key member responsible for the design, development, and integration of closure mechanisms and primarily sealing for Advanced EV…
Added 4 hours ago
Platform Software Engineer
Ford Motor Company
Dearborn, MI
A Platform Software Engineer is a versatile developer with expertise in Java or Python and a strong foundation in cloud platforms to build and manage applications at scale. Generally,…
Added 4 hours ago
Prototype Trim Developer
Ford Motor Company
Dearborn, MI
Sewing on production sewing machines including walking foot, lock stitch, overcasting double needle and pedestal.
Added 4 hours ago
DevOps and Automation Engineer – ICPE
NVIDIA Corporation
North District, IL
…work at the cutting edge of technology. In this role, you will support the development of tools, infrastructure, and automation workflows that help move Network Silicon IC products such as…
Added 4 hours ago
LC
Field Engineer
Lithko Contracting, LLC
Denver, CO
- $60,000 to $80,000 USD / year
As a Project Engineer at Lithko, you will learn the fundamentals of concrete construction on the job site. Your dedicated manager and mentors are invested in your success as you build your…
Added 4 hours ago
LC
Field Engineer
Lithko Contracting, LLC
Denver, CO
- $60,000 to $80,000 USD / year
As a Project Engineer at Lithko, you will learn the fundamentals of concrete construction on the job site. Your dedicated manager and mentors are invested in your success as you build your…

Closed listing

Cisco

Technical Systems Engineer (Hybrid)

San Jose, CA, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: Bachelor’s degree in Engineering with 6–7 years of relevant professional experience.
Posting language: English
Posted: Nov 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

The application window is expected to close on: 11/08/2026 This is a hybrid role that requires you to be in the office three days per week at either Cisco’s San Jose, CA or RTP, NC location, depending on your location.

Meet the Team The Commerce Quote to Order team enables Cisco’s go-to-market strategy with an exceptional commercial platform, focusing on hardware, software subscription, and services through data-driven solutions. At Cisco Commerce, our software engineers develop the next-generation CPQ (Configure Price and Quote) Software solutions that manage $60+ billions of Cisco revenue. We handle substantial data with multiple flows, requiring versatile and enthusiastic engineers to solve the latest challenges and push technology forward. Our teams continuously iterate, solve problems, and collaborate to empower our customers and partners.

Your Impact As a Technical Systems Engineer with Commerce Product Management & Engineering (part of Cisco IT), You will be at the forefront of sustaining, monitoring, and troubleshooting critical enterprise AI capabilities - including generative AI assistants, conversational agents, and foundational LLM platform infrastructure.

You will be a bridge between the core AI , platform engineering teams, and end-users by diagnosing complex operational issues across Retrieval-Augmented Generation (RAG) pipelines, vector search indexing, model inference endpoints, prompt orchestration layers, and custom Python integrations.

You will collaborate on multi-functional projects to identify areas for improvement. You will analyze internal processes, data, and problems, and identify benefits from new capabilities using emerging digital and cloud technologies.

Responsibilities:

Act as the main point of contact for production support, managing and resolving tickets across various business units
Serve as the primary technical escalation point for production issues impacting AI Assistants, conversational interfaces, and foundational AI capabilities.
Triage, debug, and resolve incidents related to model latency, context overflow, prompt drift, and upstream API failures.
Monitor agent workflows, multi-tool function calling, and orchestration layers to maintain high availability and adherence to strict operational SLAs.
Debug and maintain Python-based AI frameworks, microservices, MCPs, and REST API endpoints.
Develop custom automation scripts, health-check utilities, and synthetic monitoring tests in Python to proactively identify failure modes.
Monitor AI telemetry, token consumption, error rates, and latency metrics using observability platforms (e.g., Langfuse, LangSmith, Datadog, Splunk).
Ensure timely and effective resolution of issues while maintaining a high level of customer satisfaction
Document processes, resolutions, and recurring issues for knowledge management and training purposes.

Minimum Qualifications

Bachelor’s degree in Engineering with 6–7 years of relevant professional experience.
3+ years of experience using or supporting one or more of the following technologies: Java, SQL, PL/SQL, Oracle, MongoDB, Snowflake, AngularJS, Python, APIs (HTTP/RESTful web services), Elastic, or Kibana.
3+ years in Technical Support, SRE, Software Engineering, with at least 1–2 years dedicated to supporting AI/ML or LLM-driven applications.

Preferred Qualifications

Excellent English communication skills to collaborate effectively with global teams.
Strong Analytical and troubleshooting Skills.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $130,600.00 to $166,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$130,600.00 - $191,200.00

Non-Metro New York state & Washington state:

$116,600.00 - $170,100.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

About employer

More about this job

Skills

Troubleshooting
Python
Cloud technologies
Microservices
Datadog
Splunk
Customer service
Oracle Java
SQL
Oracle PL/SQL
Oracle
MongoDB
Snowflake
Communication skills
Create solutions to problems
Work as a team
Sales

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