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Added 4 mins ago
Enterprise Security Systems, Senior Engineer II
Sempra
San Diego, CA
Leads monitoring of data backups in offices for business continuity in the event of a disaster or hardware failure and ensures that they are completed on a regular basis.
Added 7 mins ago
Mechanical Design Engineer (Experienced & Senior)
The Boeing Company
Berkeley, MO
Boeing Test & Evaluation (BT&E) is looking for a Mechanical Design Engineer to support the Environmental Test Design Engineering team in Berkeley, MO.
Added 10 mins ago
GA
Sr Staff Applications Operations Engineer - Engineering Tools Automation & AI Ops
GE Aerospace
Saint Louis, MO
- $131,000 to $174,000 USD / year
+ Serve as the senior technical operations authority across engineering application pods (software, hardware and electronic design, and project and portfolio management tools) for US and UK…
Added 10 mins ago
GA
Sr Staff Applications Operations Engineer - Engineering Tools Automation & AI Ops
GE Aerospace
Kansas City, MO
- $131,000 to $174,000 USD / year
+ Serve as the senior technical operations authority across engineering application pods (software, hardware and electronic design, and project and portfolio management tools) for US and UK…
Added 31 mins ago
System Protection Engineer, Mid-Career
Siemens
Wendell, NC
This hybrid Power Systems Protection Engineer position is based at our Wendell, NC headquarters for Siemens Electrification & Automation. Local candidates are encouraged to apply. Located…
Added 37 mins ago
VC
ERS-NETA Electrical Testing Technician - SIGN-ON UP TO $10K
Vertiv Corporation
Denver, CO
- $95 USD / hour
Field Engineer - Electrical Testing (NETA Level III/IV)
Added 37 mins ago
VC
ERS-NETA Electrical Testing Technician - SIGN-ON UP TO $10K
Vertiv Corporation
Denver, CO
- $95 USD / hour
Field Engineer - Electrical Testing (NETA Level III/IV)
Added 37 mins ago
SR
LEAD ENGINEER - PRINCIPAL ENGINEER - Laser Development Engineer - Boulder, CO
Southwest Research I
Boulder, CO
- $121,451 to $226,720 USD / year
…interfacing with external vendors to procure instrumentation hardware, system sub-components and laboratory test…
Added 42 mins ago
M
Senior Critical Environment Mechanical Engineer
Microsoft
ON, CA
- $114,400 to $203,900 CAD / year
…and we need you as a Critical Environment Senior Mechanical…
Added 46 mins ago
M
Principal Design Verification Engineer
Microsoft
NC · TX · Raleigh, NC · Austin, TX · Raleigh · Austin
- $142,800 to $304,200 USD / year
As Microsoft's cloud business continues to grow the ability to deploy new offerings and hardware infrastructure on time, in high volume with high quality and lowest cost is of paramount…
Added 46 mins ago
Mid-Level Systems Engineer
Avalore, LLC
Tysons, VA
The Systems Engineer is responsible the applications infrastructure across all networks. Technical support to make application security compliant. Responsible for tech precepts…
Added 46 mins ago
Cloud Design Engineer, Level 2
Avalore, LLC
Annapolis Junction, MD
Avalore is seeking a Cloud Design Engineer, Level 2. The Cloud Design Engineer develops, maintains, and enhances complex and diverse Web-Based User Interfaces that interact with BigData…
Added 46 mins ago
Cloud Software Engineer, Level 2
Avalore, LLC
Annapolis Junction, MD
Avalore is seeking a Cloud Software Engineer. The Cloud Software Engineer develops, maintains, and enhances complex and diverse Big-Data Cloud systems based upon documented requirements.…
Added 46 mins ago
Configuration Manager, Level 3
Avalore, LLC
Annapolis Junction, MD
Avalore is seeking a Cloud Design Engineer, Level 3. Responsible for configuration management (CM) of developmental and operational systems. Works on developmental and operational teams to…
Added 46 mins ago
Cloud Software Engineer, Level 3
Avalore, LLC
Annapolis Junction, MD
Avalore is seeking a Cloud Design Engineer, Level 3. The Cloud Software Engineer develops, maintains, and enhances complex and diverse Big-Data Cloud systems based upon documented…
Added 46 mins ago
Software Engineer, Level 0
Avalore, LLC
Annapolis Junction, MD
The Software Engineer develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely…
Added 46 mins ago
Software Engineer, Level 1
Avalore, LLC
Annapolis Junction, MD
The Software Engineer develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely…
Added 46 mins ago
Software Engineer, Level 2
Avalore, LLC
Annapolis Junction, MD
The Software Engineer develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely…
Added 46 mins ago
Software Engineer, Level 3
Avalore, LLC
Annapolis Junction, MD
The Software Engineer develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely…
Added 48 mins ago
M
Senior Principal Verification Engineer
Microsoft
NC · TX · Raleigh, NC · Austin, TX · Raleigh · Austin
- $165,600 to $331,200 USD / year
Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent…
Added 49 mins ago
M
Senior Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
…Working closely with AI researchers, product engineers, and hardware teams, you will help provide reliable and consistent paths from development to production within a multidisciplinary,…
Added 49 mins ago
M
Senior Hardware Engineer
Microsoft
CA · NC · OR · Mountain View, CA · Raleigh, NC · Hillsboro, OR · Mountain View · Raleigh · Hillsboro
- $119,800 to $261,000 USD / year
Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent…
Added 49 mins ago
M
Principal Design Engineer
Microsoft
NC · CA · Raleigh, NC · Mountain View, CA · Raleigh · Mountain View
- $142,800 to $304,200 USD / year
Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent…
Added 1 hour ago
In Vehicle Test Engineer, Steering, Vehicle Software
Telsa Motors, Inc
Zanesfield, OH
…Self-Driving. We are seeking a Steering Controls Vehicle Test Engineer to shape the future of steering technology that makes Cybercab and unsupervised Full Self-Driving possible. You will…
Added 1 hour ago
Senior Operating Engineer
JONES LANG LASALLE AMERICAS INC
Darbydale, OH
…our team as we help shape a brighter way forward. Operating Engineer 2 What this job involves: The Operating Engineer focuses on operating, maintaining, troubleshooting, and repairing all…

Cisco

Technical Systems Engineer (Hybrid)

San Jose, CA, United States

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Job details

Experience: Bachelor’s degree in Engineering with 6–7 years of relevant professional experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

The application window is expected to close on: 11/08/2026 This is a hybrid role that requires you to be in the office three days per week at either Cisco’s San Jose, CA or RTP, NC location, depending on your location.

Meet the Team The Commerce Quote to Order team enables Cisco’s go-to-market strategy with an exceptional commercial platform, focusing on hardware, software subscription, and services through data-driven solutions. At Cisco Commerce, our software engineers develop the next-generation CPQ (Configure Price and Quote) Software solutions that manage $60+ billions of Cisco revenue. We handle substantial data with multiple flows, requiring versatile and enthusiastic engineers to solve the latest challenges and push technology forward. Our teams continuously iterate, solve problems, and collaborate to empower our customers and partners.

Your Impact As a Technical Systems Engineer with Commerce Product Management & Engineering (part of Cisco IT), You will be at the forefront of sustaining, monitoring, and troubleshooting critical enterprise AI capabilities - including generative AI assistants, conversational agents, and foundational LLM platform infrastructure.

You will be a bridge between the core AI , platform engineering teams, and end-users by diagnosing complex operational issues across Retrieval-Augmented Generation (RAG) pipelines, vector search indexing, model inference endpoints, prompt orchestration layers, and custom Python integrations.

You will collaborate on multi-functional projects to identify areas for improvement. You will analyze internal processes, data, and problems, and identify benefits from new capabilities using emerging digital and cloud technologies.

Responsibilities:

Act as the main point of contact for production support, managing and resolving tickets across various business units
Serve as the primary technical escalation point for production issues impacting AI Assistants, conversational interfaces, and foundational AI capabilities.
Triage, debug, and resolve incidents related to model latency, context overflow, prompt drift, and upstream API failures.
Monitor agent workflows, multi-tool function calling, and orchestration layers to maintain high availability and adherence to strict operational SLAs.
Debug and maintain Python-based AI frameworks, microservices, MCPs, and REST API endpoints.
Develop custom automation scripts, health-check utilities, and synthetic monitoring tests in Python to proactively identify failure modes.
Monitor AI telemetry, token consumption, error rates, and latency metrics using observability platforms (e.g., Langfuse, LangSmith, Datadog, Splunk).
Ensure timely and effective resolution of issues while maintaining a high level of customer satisfaction
Document processes, resolutions, and recurring issues for knowledge management and training purposes.

Minimum Qualifications

Bachelor’s degree in Engineering with 6–7 years of relevant professional experience.
3+ years of experience using or supporting one or more of the following technologies: Java, SQL, PL/SQL, Oracle, MongoDB, Snowflake, AngularJS, Python, APIs (HTTP/RESTful web services), Elastic, or Kibana.
3+ years in Technical Support, SRE, Software Engineering, with at least 1–2 years dedicated to supporting AI/ML or LLM-driven applications.

Preferred Qualifications

Excellent English communication skills to collaborate effectively with global teams.
Strong Analytical and troubleshooting Skills.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $130,600.00 to $166,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$130,600.00 - $191,200.00

Non-Metro New York state & Washington state:

$116,600.00 - $170,100.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Troubleshooting
Python
Cloud technologies
Microservices
Datadog
Splunk
Customer service
Oracle Java
SQL
Oracle PL/SQL
Oracle
MongoDB
Snowflake
Communication skills
Create solutions to problems
Work as a team
Sales

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