Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 2 mins ago
Senior Engineer, Corporate Systems & Finance Technology
Marriott
Bethesda, MD
The Application Solution Engineer for Oracle Enterprise Performance Management (EPM) is a subject-matter expert responsible for the design, implementation, and optimization of the full EPM…
Added 2 mins ago
Sr. F5 Application Delivery Engineer
General Dynamics Information Technology
Bethesda, MD
Must have F5 Certified Technology Specialist (F5-CTS) Certification
Added 2 mins ago
Software Engineer (IBM Cognos)
Highmark Health
Annapolis, MD
This job is an integral member of an agile software engineer team responsible for building complex scalable software applications across all digital channels to serve our customers. The…
Added 2 mins ago
Senior Director Software Engineering
Capital One
Annapolis, MD
As a Senior Director, Full-stack Engineer at Capital One, you will lead high-performing engineering teams working to define the future of banking in the cloud. You will partner closely with…
Added 2 mins ago
Manager Knowledge Based Engineering - Supply Chain
Deloitte
Baltimore, MD
…cases, artificial intelligence (AI) agents for exceptions, and engineer approval to deliver measurable improvements in cycle time, rework, and…
Added 2 mins ago
EG
Forward Deployed AI/ML Engineer IV
Eliassen Group
Annapolis, MD
- $170,000 to $190,000 USD / year
As a Forward Deployed Engineer, AI/ML, you will join our client's AI and Data Engineering (AIDE) team and embed directly with utility clients to understand their hardest operational…
Added 7 mins ago
C
Langfuse - Senior Cloud Infra Engineer
ClickHouse
Remote, United States
- $160,000 to $240,000 USD / year
Langfuse processes over a billion trace events per month. When a Fortune 50 company relies on Langfuse in production, they're relying on the infrastructure you operate. You'll own uptime,…
Added 12 mins ago
Software Engineer (IBM Cognos)
Highmark Health
Augusta, ME
This job is an integral member of an agile software engineer team responsible for building complex scalable software applications across all digital channels to serve our customers. The…
Added 12 mins ago
Senior Director Software Engineering
Capital One
Augusta, ME
As a Senior Director, Full-stack Engineer at Capital One, you will lead high-performing engineering teams working to define the future of banking in the cloud. You will partner closely with…
Added 13 mins ago
EG
Forward Deployed AI/ML Engineer IV
Eliassen Group
Augusta, ME
- $170,000 to $190,000 USD / year
As a Forward Deployed Engineer, AI/ML, you will join our client's AI and Data Engineering (AIDE) team and embed directly with utility clients to understand their hardest operational…
Added 20 mins ago
Principal Machine Learning Engineer
Vail Resorts
NH
Software Engineering Fundamentals: write clean, modular, testable, maintainable code and understand how to structure production-grade systems rather than one-off notebooks or scripts.
Added 20 mins ago
EG
Forward Deployed AI/ML Engineer IV
Eliassen Group
Concord, NH
- $170,000 to $190,000 USD / year
As a Forward Deployed Engineer, AI/ML, you will join our client's AI and Data Engineering (AIDE) team and embed directly with utility clients to understand their hardest operational…
Added 24 mins ago
M
Principal Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
This engineer will be expected to own complex technical areas end to end, develop and review production code, drive architecture and design decisions, lead work across organizational…
Added 24 mins ago
M
Software Engineer II - CTJ - Poly
Microsoft
VA · WA · Reston, VA · Redmond, WA · Reston · Redmond
- $102,100 to $219,200 USD / year
The successful candidate must have an active U.S
Added 24 mins ago
M
Principal Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
…the world a safer place for all. We are building a security cloud that helps protect users, customers, developers, devices, and data across increasingly heterogeneous environments. The…
Added 24 mins ago
M
Software Engineer II - CTJ - Poly
Microsoft
VA · WA · MD · Reston, VA · Redmond, WA · Reston · Redmond · Jessup
- $102,100 to $219,200 USD / year
The successful candidate must have an active U.S
Added 24 mins ago
M
Senior Principal Hardware Engineer
Microsoft
WA · TX · NC · OR · CA · Redmond, WA · Austin, TX · Raleigh, NC · Hillsboro, OR · Mountain View, CA · Redmond · Austin · Raleigh · Hillsboro · Mountain View
- $165,600 to $331,200 USD / year
Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent…
Added 24 mins ago
M
Senior Software Engineer
Microsoft
WA · DC · Redmond, WA · Washington, DC · Redmond · Washington
- $119,800 to $261,000 USD / year
…mission by providing key security services that help protect systems, services and data. We are looking for a motivated cybersecurity engineer with experience in AI penetration testing and…
Added 30 mins ago
EG
Forward Deployed AI/ML Engineer IV
Eliassen Group
Jefferson City, MO
- $170,000 to $190,000 USD / year
As a Forward Deployed Engineer, AI/ML, you will join our client's AI and Data Engineering (AIDE) team and embed directly with utility clients to understand their hardest operational…
Added 33 mins ago
Senior Data Engineer - Knowledge Ingestion
Solvd
Remote, United States
…technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design,…
Added 42 mins ago
EG
Forward Deployed AI/ML Engineer IV
Eliassen Group
Honolulu, HI
- $170,000 to $190,000 USD / year
As a Forward Deployed Engineer, AI/ML, you will join our client's AI and Data Engineering (AIDE) team and embed directly with utility clients to understand their hardest operational…
Added 44 mins ago
M
Senior Hardware Quality Engineer
Microsoft
WA · TX · NC · CA · OR · Redmond, WA · Austin, TX · Raleigh, NC · Mountain View, CA · Hillsboro, OR · Redmond · Austin · Raleigh · Mountain View · Hillsboro
- $119,800 to $261,000 USD / year
…incidents, and accelerate mean‑time‑to‑resolution (MTTR) across production AI infrastructure. The scope and depth of this role reflect workload and technical responsibilities performed by a…
Added 44 mins ago
M
Principal Software Engineer, AI Infra Management and Ops
Microsoft
United States
- $142,800 to $274,800 USD / year
As a Principal Software Engineer, you will lead the design and evolution of cloud-native platforms, distributed systems, and infrastructure services that support service lifecycle…
Added 44 mins ago
M
Principal Hardware Engineer
Microsoft
WA · CA · OR · TX · NC · Redmond, WA · Mountain View, CA · Hillsboro, OR · Austin, TX · Raleigh, NC · Redmond · Mountain View · Hillsboro · Austin · Raleigh
- $142,800 to $304,200 USD / year
Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent…
Added 47 mins ago
EG
Forward Deployed AI/ML Engineer IV
Eliassen Group
Bismarck, ND
- $170,000 to $190,000 USD / year
As a Forward Deployed Engineer, AI/ML, you will join our client's AI and Data Engineering (AIDE) team and embed directly with utility clients to understand their hardest operational…

Closed listing

Cisco

Technical Systems Engineer (Hybrid)

San Jose, CA, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: Bachelor’s degree in Engineering with 6–7 years of relevant professional experience.
Posting language: English
Posted: Nov 6, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

The application window is expected to close on: 11/08/2026 This is a hybrid role that requires you to be in the office three days per week at either Cisco’s San Jose, CA or RTP, NC location, depending on your location.

Meet the Team The Commerce Quote to Order team enables Cisco’s go-to-market strategy with an exceptional commercial platform, focusing on hardware, software subscription, and services through data-driven solutions. At Cisco Commerce, our software engineers develop the next-generation CPQ (Configure Price and Quote) Software solutions that manage $60+ billions of Cisco revenue. We handle substantial data with multiple flows, requiring versatile and enthusiastic engineers to solve the latest challenges and push technology forward. Our teams continuously iterate, solve problems, and collaborate to empower our customers and partners.

Your Impact As a Technical Systems Engineer with Commerce Product Management & Engineering (part of Cisco IT), You will be at the forefront of sustaining, monitoring, and troubleshooting critical enterprise AI capabilities - including generative AI assistants, conversational agents, and foundational LLM platform infrastructure.

You will be a bridge between the core AI , platform engineering teams, and end-users by diagnosing complex operational issues across Retrieval-Augmented Generation (RAG) pipelines, vector search indexing, model inference endpoints, prompt orchestration layers, and custom Python integrations.

You will collaborate on multi-functional projects to identify areas for improvement. You will analyze internal processes, data, and problems, and identify benefits from new capabilities using emerging digital and cloud technologies.

Responsibilities:

Act as the main point of contact for production support, managing and resolving tickets across various business units
Serve as the primary technical escalation point for production issues impacting AI Assistants, conversational interfaces, and foundational AI capabilities.
Triage, debug, and resolve incidents related to model latency, context overflow, prompt drift, and upstream API failures.
Monitor agent workflows, multi-tool function calling, and orchestration layers to maintain high availability and adherence to strict operational SLAs.
Debug and maintain Python-based AI frameworks, microservices, MCPs, and REST API endpoints.
Develop custom automation scripts, health-check utilities, and synthetic monitoring tests in Python to proactively identify failure modes.
Monitor AI telemetry, token consumption, error rates, and latency metrics using observability platforms (e.g., Langfuse, LangSmith, Datadog, Splunk).
Ensure timely and effective resolution of issues while maintaining a high level of customer satisfaction
Document processes, resolutions, and recurring issues for knowledge management and training purposes.

Minimum Qualifications

Bachelor’s degree in Engineering with 6–7 years of relevant professional experience.
3+ years of experience using or supporting one or more of the following technologies: Java, SQL, PL/SQL, Oracle, MongoDB, Snowflake, AngularJS, Python, APIs (HTTP/RESTful web services), Elastic, or Kibana.
3+ years in Technical Support, SRE, Software Engineering, with at least 1–2 years dedicated to supporting AI/ML or LLM-driven applications.

Preferred Qualifications

Excellent English communication skills to collaborate effectively with global teams.
Strong Analytical and troubleshooting Skills.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $130,600.00 to $166,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$130,600.00 - $191,200.00

Non-Metro New York state & Washington state:

$116,600.00 - $170,100.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

About employer

More about this job

Skills

Troubleshooting
Python
Cloud technologies
Microservices
Datadog
Splunk
Customer service
Oracle Java
SQL
Oracle PL/SQL
Oracle
MongoDB
Snowflake
Communication skills
Create solutions to problems
Work as a team
Sales

Report this job

Work requirements

Jobs in the United States