Jobs in the United States

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Added 2 mins ago
Manufacturing Engineer
Quantum Space
Hawthorne, CA
We are seeking a motivated and technically driven Manufacturing Engineer to support the development, implementation, and optimization of manufacturing processes for our Ranger spacecraft…
Added 2 mins ago
Data Engineering/Analytics Support
CACI, INC.-FEDERAL
Norco, CA
We are seeking a flexible, proactive, and detail-oriented engineer with a passion for analytics and a commitment to delivering high-quality products under government direction.
Added 2 mins ago
Data Engineering/Analytics Support
CACI, INC.-FEDERAL
Norco, CA
We are seeking a flexible, proactive, and detail-oriented engineer with a passion for analytics and a commitment to delivering high-quality products under government direction.
Added 2 mins ago
Data Engineering/Analytics Support
CACI, INC.-FEDERAL
Norco, CA
We are seeking a flexible, proactive, and detail-oriented engineer with a passion for analytics and a commitment to delivering high-quality products under government direction.
Added 4 mins ago
E
Senior Demand Marketing Manager, Velocity
Envoy
San Francisco, CA
- $155,000 to $168,750 USD / year
Envoy is hiring a Senior Growth Marketing Manager to own pipeline growth for our velocity business: SMB (under 250 employees) and Mid-Market (250–2,500 employees) companies. You will be…
Added 6 mins ago
O
Principal Core Infrastructure Engineer
Oracle
Nashville, TN · Seattle, WA · Santa Clara, CA
- $114,600 to $234,600 USD / year
…expectations and achieve shared objectives. Leverages understanding of business leaders, stakeholders, and/or customers to ensure proposed solutions meet their needs. Supports inclusivity…
Added 9 mins ago
Travel Senior MEP Project Manager-Mission Critical
STO Building Group
Tulsa, OK
Assists business development personnel as requested.
Added 9 mins ago
Travel MEP Project Manager-Mission Critical
STO Building Group
Eagle Mountain, UT
Assists business development personnel as requested.
Added 9 mins ago
Travel Senior MEP Project Manager-Mission Critical
STO Building Group
Eagle Mountain, UT
Assists business development personnel as requested.
Added 9 mins ago
Travel MEP Project Manager-Mission Critical
STO Building Group
Kansas City, MO
Assists business development personnel as requested.
Added 9 mins ago
Travel Senior MEP Project Manager-Mission Critical
STO Building Group
Kansas City, MO
Assists business development personnel as requested.
Added 9 mins ago
Travel MEP Project Manager-Mission Critical
STO Building Group
Tulsa, OK
Assists business development personnel as requested.
Added 9 mins ago
Travel Project Manager - Mission Critical
STO Building Group
Kansas City, MO
Assists business development personnel as requested.
Added 9 mins ago
Travel Project Manager - Mission Critical
STO Building Group
Tulsa, OK
Assists business development personnel as requested.
Added 9 mins ago
Travel Project Manager - Mission Critical
STO Building Group
Eagle Mountain, UT
Assists business development personnel as requested.
Added 10 mins ago
MG
Accounts Payable Specialist III
MYR Group
Thornton, CO
- $48,127 to $81,335 USD / year
…storm restoration, clean energy, pre-construction services, and engineer-procure-construct (EPC) methods of project…
Added 15 mins ago
Test Engineer - C
First Division Consulting
Stafford, VA · Quantico, VA
…of Defense and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are…
Added 19 mins ago
Senior Firmware Engineer, Embedded Platform
Firestorm
United States
Firestorm Labs is seeking an experienced and driven Firmware Engineer who has a specialized focus in embedded platforms. In this role, you will support the development, integration, and…
Added 19 mins ago
G
Project Executive / Senior Sales Estimator
GPAC
Pearland, TX
- $160,000 to $180,000 USD / year
…develop long-term client relationships, and play a key role in business growth and operational…
Added 19 mins ago
G
Project Executive / Senior Sales Estimator
GPAC
Houston, TX
- $160,000 to $180,000 USD / year
…develop long-term client relationships, and play a key role in business growth and operational…
Added 20 mins ago
G
Project Executive / Senior Sales Estimator
GPAC
Sugar Land, TX
- $160,000 to $180,000 USD / year
…develop long-term client relationships, and play a key role in business growth and operational…
Added 24 mins ago
Telecommunications Specialist 4 (Technical Specialist 4) - San Antonio, TX
M.C. Dean, Inc
San Antonio, TX
We are seeking a Telecommunications Specialist 4 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that…
Added 24 mins ago
Offensive Security AI Engineer
Micron Technology
Boise
The Offensive Security AI Engineer will plan and implement adversary-informed security testing across Micron's technology environment. The role is intentionally broader than AI security:…
Added 24 mins ago
Intern - Advanced Process Control (R2R)
Micron Technology
Boise
A Process Control Engineer Intern in Micron’s Technology Development team will participate in the development of process and equipment control solutions. In this position, you'll have the…
Added 24 mins ago
MT
Fab Equipment Engineer - SWE
Micron Technology
Manassas
- $73,000 to $183,000 USD / year
As an Equipment Engineer, you will ensure the reliability, performance, and continuous improvement of advanced semiconductor manufacturing equipment by solving complex technical challenges,…

Cisco

Technical Systems Engineer (Hybrid)

San Jose, CA, United States

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Job details

Experience: Bachelor’s degree in Engineering with 6–7 years of relevant professional experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

The application window is expected to close on: 11/08/2026 This is a hybrid role that requires you to be in the office three days per week at either Cisco’s San Jose, CA or RTP, NC location, depending on your location.

Meet the Team The Commerce Quote to Order team enables Cisco’s go-to-market strategy with an exceptional commercial platform, focusing on hardware, software subscription, and services through data-driven solutions. At Cisco Commerce, our software engineers develop the next-generation CPQ (Configure Price and Quote) Software solutions that manage $60+ billions of Cisco revenue. We handle substantial data with multiple flows, requiring versatile and enthusiastic engineers to solve the latest challenges and push technology forward. Our teams continuously iterate, solve problems, and collaborate to empower our customers and partners.

Your Impact As a Technical Systems Engineer with Commerce Product Management & Engineering (part of Cisco IT), You will be at the forefront of sustaining, monitoring, and troubleshooting critical enterprise AI capabilities - including generative AI assistants, conversational agents, and foundational LLM platform infrastructure.

You will be a bridge between the core AI , platform engineering teams, and end-users by diagnosing complex operational issues across Retrieval-Augmented Generation (RAG) pipelines, vector search indexing, model inference endpoints, prompt orchestration layers, and custom Python integrations.

You will collaborate on multi-functional projects to identify areas for improvement. You will analyze internal processes, data, and problems, and identify benefits from new capabilities using emerging digital and cloud technologies.

Responsibilities:

Act as the main point of contact for production support, managing and resolving tickets across various business units
Serve as the primary technical escalation point for production issues impacting AI Assistants, conversational interfaces, and foundational AI capabilities.
Triage, debug, and resolve incidents related to model latency, context overflow, prompt drift, and upstream API failures.
Monitor agent workflows, multi-tool function calling, and orchestration layers to maintain high availability and adherence to strict operational SLAs.
Debug and maintain Python-based AI frameworks, microservices, MCPs, and REST API endpoints.
Develop custom automation scripts, health-check utilities, and synthetic monitoring tests in Python to proactively identify failure modes.
Monitor AI telemetry, token consumption, error rates, and latency metrics using observability platforms (e.g., Langfuse, LangSmith, Datadog, Splunk).
Ensure timely and effective resolution of issues while maintaining a high level of customer satisfaction
Document processes, resolutions, and recurring issues for knowledge management and training purposes.

Minimum Qualifications

Bachelor’s degree in Engineering with 6–7 years of relevant professional experience.
3+ years of experience using or supporting one or more of the following technologies: Java, SQL, PL/SQL, Oracle, MongoDB, Snowflake, AngularJS, Python, APIs (HTTP/RESTful web services), Elastic, or Kibana.
3+ years in Technical Support, SRE, Software Engineering, with at least 1–2 years dedicated to supporting AI/ML or LLM-driven applications.

Preferred Qualifications

Excellent English communication skills to collaborate effectively with global teams.
Strong Analytical and troubleshooting Skills.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $130,600.00 to $166,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$130,600.00 - $191,200.00

Non-Metro New York state & Washington state:

$116,600.00 - $170,100.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Troubleshooting
Python
Cloud technologies
Microservices
Datadog
Splunk
Customer service
Oracle Java
SQL
Oracle PL/SQL
Oracle
MongoDB
Snowflake
Communication skills
Create solutions to problems
Work as a team
Sales

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