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Early Career Traffic Engineer
WSP
Atlanta, GA
WSP is initiating a search for an Early Career Traffic Engineer!
Added just now
Senior Software Development Engineer, Marine & RV/Camping
Storable
Seattle, WA
We are looking for an AI-native engineer and a force multiplier: someone who works through agentic tools such as Claude Code, Codex, and Cursor every day, builds automation that removes…
Added 1 min ago
Data Engineer
FIS Global
Atlanta, GA
Plan platform upgrades and production changes, improve automation and runbooks, and partner with product, infrastructure, database, analytics and support teams to guide complex technical…
Added 1 min ago
Engineer Lead, Data
FIS Global
Atlanta, GA
…technical leadership to improve secure data sharing, platform automation, governance, performance and operational resilience. You will partner with product, security, cloud and data teams…
Added 2 mins ago
Mechanical Engineer II
Arterex
Mansfield, MA
The Mechanical Engineer II will collaborate with team members to design and refine cutting-edge medical devices, contributing to product testing, validation, and optimization. Working…
Added 2 mins ago
MM
Sales Engineer
Maxair Mechanical, LLC
Atlanta, GA
- $80,000 to $110,000 USD / year
CMS Controls Atlanta designs, installs, and services building automation and HVAC controls for commercial facilities across Georgia. We work with building owners, mechanical contractors,…
Added 2 mins ago
IT Intern - SAP BASIS
Cintas
Mason, OH
Cintas seeks an IT Intern Engineer for its SAP BASIS team, supporting enterprise SAP administration, availability, performance, security, and reliability. Gain hands-on experience in a…
Added 3 mins ago
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Electrical Engineer
GPAC
Dallas, TX
- $130,000 to $180,000 USD / year
Salary: $130,000–$180,000 per year. Experience: 8+ years. License: Professional Engineer (P.E.)
Added 3 mins ago
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Electrical Engineer
GPAC
Fort Worth, TX
- $130,000 to $180,000 USD / year
Salary: $130,000–$180,000 per year. Experience: 8+ years. License: Professional Engineer (P.E.)
Added 3 mins ago
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Electrical Engineer
GPAC
Arlington, TX
- $130,000 to $180,000 USD / year
Salary: $130,000–$180,000 per year. Experience: 8+ years. License: Professional Engineer (P.E.)
Added 3 mins ago
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Electrical Engineer
GPAC
North Richland Hills, TX
- $130,000 to $180,000 USD / year
Salary: $130,000–$180,000 per year. Experience: 8+ years. License: Professional Engineer (P.E.)
Added 3 mins ago
Staff Embedded Software Engineer
Peak Energy
Burlingame, CA
Peak Energy is looking for a DevOps Engineer to build and scale the cloud infrastructure, deployment pipelines, and automation systems supporting our grid-scale battery storage technology.
Added 3 mins ago
Flight Software Engineer (Experienced/Senior)
The Boeing Company
El Segundo, CA · Mountain View, CA
The Boeing Company is currently seeking a Flight Software Engineer (Experienced/Senior) to support our Flight Software Team located in El Segundo, CA or Mountain View, CA. This position…
Added 3 mins ago
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Electrical Engineer
GPAC
Carrollton, TX
- $130,000 to $180,000 USD / year
Salary: $130,000–$180,000 per year. Experience: 8+ years. License: Professional Engineer (P.E.)
Added 3 mins ago
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Electrical Engineer
GPAC
Forest Hill, TX
- $130,000 to $180,000 USD / year
Salary: $130,000–$180,000 per year. Experience: 8+ years. License: Professional Engineer (P.E.)
Added 3 mins ago
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Electrical Engineer
GPAC
Grapevine, TX
- $130,000 to $180,000 USD / year
Salary: $130,000–$180,000 per year. Experience: 8+ years. License: Professional Engineer (P.E.)
Added 3 mins ago
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Electrical Engineer
GPAC
Benbrook, TX
- $130,000 to $180,000 USD / year
Salary: $130,000–$180,000 per year. Experience: 8+ years. License: Professional Engineer (P.E.)
Added 4 mins ago
Site Reliability Engineering (SRE ) lead
U.S. Bank National Association
Gresham, OR
Drive automation initiatives using scripting, Infrastructure as Code (IaC), CI/CD pipelines, and self-healing capabilities to reduce manual operational effort.
Added 4 mins ago
Cloud DevOps Engineer - AWS & Python
U.S. Bank National Association
Irving, TX · Atlanta, GA · Cincinnati, OH · Minneapolis, MN · Charlotte, NC · Chicago, IL · Gresham, OR · Englewood, CO · Brookfield, WI · Earth City, MO
U.S. Bank is seeking a Cloud DevOps Engineer, AWS & Python to join the ISS DevOps / Cloud Enablement Engineering Team. This specialized engineering team partners with application,…
Added 4 mins ago
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Electrical Engineer
GPAC
Frisco, TX
- $130,000 to $180,000 USD / year
Salary: $130,000–$180,000 per year. Experience: 8+ years. License: Professional Engineer (P.E.)
Added 4 mins ago
Senior QE Engineer - Hybrid - Indianapolis, IN
aFit Staffing Inc.
Indianapolis, IN
The Senior QE Engineer will play a key role in ensuring application quality, coordinating testing activities, maintaining regression test suites, and supporting critical deployments.…
Added 4 mins ago
QE Engineer (Automation) - Hybrid - Indianapolis, IN
aFit Staffing Inc.
Indianapolis, IN
aFit Staffing is seeking an experienced QE Engineer – Automation to support a software quality assurance initiative in Indianapolis, Indiana. This individual will play an important role in…
Added 6 mins ago
McWane Ductile Ohio - Controls Engineer - Poles
McWane, Inc.
Coshocton, OH
McWane Poles is seeking a highly motivated Controls Engineer to join our team. As a sister company of McWane Ductile, McWane Poles is a leading manufacturer of utility poles and structures…
Added 7 mins ago
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Software Engineer: Front-End
LogicGate
Chicago, IL
- $105,000 to $130,000 USD / year
As a Front-End Software Engineer at LogicGate, you will build responsive, high-performing user experiences across Risk Cloud®, our market-leading AI GRC platform. Risk and compliance teams…
Added 9 mins ago
Enterprise Architect (Solutions Engineer), Identity
Workday, Inc.
Remote, United States
…challenge: how to manage identity, access, provisioning, lifecycle automation, and least-privilege controls across a combined workforce of people and AI…

Cisco

Technical Systems Engineer (Hybrid)

San Jose, CA, United States

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Job details

Experience: Bachelor’s degree in Engineering with 6–7 years of relevant professional experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

The application window is expected to close on: 11/08/2026 This is a hybrid role that requires you to be in the office three days per week at either Cisco’s San Jose, CA or RTP, NC location, depending on your location.

Meet the Team The Commerce Quote to Order team enables Cisco’s go-to-market strategy with an exceptional commercial platform, focusing on hardware, software subscription, and services through data-driven solutions. At Cisco Commerce, our software engineers develop the next-generation CPQ (Configure Price and Quote) Software solutions that manage $60+ billions of Cisco revenue. We handle substantial data with multiple flows, requiring versatile and enthusiastic engineers to solve the latest challenges and push technology forward. Our teams continuously iterate, solve problems, and collaborate to empower our customers and partners.

Your Impact As a Technical Systems Engineer with Commerce Product Management & Engineering (part of Cisco IT), You will be at the forefront of sustaining, monitoring, and troubleshooting critical enterprise AI capabilities - including generative AI assistants, conversational agents, and foundational LLM platform infrastructure.

You will be a bridge between the core AI , platform engineering teams, and end-users by diagnosing complex operational issues across Retrieval-Augmented Generation (RAG) pipelines, vector search indexing, model inference endpoints, prompt orchestration layers, and custom Python integrations.

You will collaborate on multi-functional projects to identify areas for improvement. You will analyze internal processes, data, and problems, and identify benefits from new capabilities using emerging digital and cloud technologies.

Responsibilities:

Act as the main point of contact for production support, managing and resolving tickets across various business units
Serve as the primary technical escalation point for production issues impacting AI Assistants, conversational interfaces, and foundational AI capabilities.
Triage, debug, and resolve incidents related to model latency, context overflow, prompt drift, and upstream API failures.
Monitor agent workflows, multi-tool function calling, and orchestration layers to maintain high availability and adherence to strict operational SLAs.
Debug and maintain Python-based AI frameworks, microservices, MCPs, and REST API endpoints.
Develop custom automation scripts, health-check utilities, and synthetic monitoring tests in Python to proactively identify failure modes.
Monitor AI telemetry, token consumption, error rates, and latency metrics using observability platforms (e.g., Langfuse, LangSmith, Datadog, Splunk).
Ensure timely and effective resolution of issues while maintaining a high level of customer satisfaction
Document processes, resolutions, and recurring issues for knowledge management and training purposes.

Minimum Qualifications

Bachelor’s degree in Engineering with 6–7 years of relevant professional experience.
3+ years of experience using or supporting one or more of the following technologies: Java, SQL, PL/SQL, Oracle, MongoDB, Snowflake, AngularJS, Python, APIs (HTTP/RESTful web services), Elastic, or Kibana.
3+ years in Technical Support, SRE, Software Engineering, with at least 1–2 years dedicated to supporting AI/ML or LLM-driven applications.

Preferred Qualifications

Excellent English communication skills to collaborate effectively with global teams.
Strong Analytical and troubleshooting Skills.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $130,600.00 to $166,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$130,600.00 - $191,200.00

Non-Metro New York state & Washington state:

$116,600.00 - $170,100.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Troubleshooting
Python
Cloud technologies
Microservices
Datadog
Splunk
Customer service
Oracle Java
SQL
Oracle PL/SQL
Oracle
MongoDB
Snowflake
Communication skills
Create solutions to problems
Work as a team
Sales

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