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AI Full Stack Engineer
Wavestone
Pittsburgh, PA
- $90,000 to $120,500 USD / year
We are seeking a motivated AI Full Stack Engineer to join our growing AI & Data Team. This role offers an opportunity to work alongside experienced consultants, architects, data scientists,…
Added just now
HA
Software QA Manager
Health Advocate Solutions, Inc.
Remote, United States
- Up to $140,000 USD / year
…including offshore employees, and shape how we test and improve our applications and services. You’ll bring the judgment to decide where automation adds value, where deeper investigation is…
Added 1 min ago
Thermofluids & Thermal Hydraulics Engineer, Equipment Technologies
Hatch
Pittsburgh, PA
Looking to take the next step in your career? Hatch is searching for a Thermofluids & Thermal Hydraulics Engineer in the Pittsburgh area to join our team!
Added 1 min ago
Mechanical Engineer, Equipment Technologies Delivery
Hatch
Pittsburgh, PA
Are you looking to take the next step in your career? Hatch is seeking a Mechanical Engineer for Equipment Technologies Delivery to join our team in the Pittsburgh, PA office.
Added 1 min ago
Senior Mechanical Engineer, Equipment Technologies
Hatch
Pittsburgh, PA
Are you looking to take the next step in your career? Hatch is seeking a Senior Mechanical Engineer in Equipment Technologies to join our team in the Pittsburgh, PA office.
Added 3 mins ago
Sr. Support Development Engineer (Remote)
Inspira Financial
Oak Brook, IL
The Sr. Support Development Engineer supports, maintains, and improves business critical React applications hosted in Microsoft Azure. The role combines production support with development…
Added 3 mins ago
AS
Test Engineer II
Air Squared Manufacturing, LLC
Thornton, CO
- $82,000 to $98,000 USD / year
We are seeking a Test Engineer II to join our growing team. This role is focused on designing test stands and testing new scroll compressors and vacuum pump designs, including liquid-cooled…
Added 4 mins ago
CI
Senior Systems Engineer
Cintal, Inc.
Chillicothe, IL
- $80,000 to $105,000 USD / year
Experience validating embedded systems, HMI applications, controls, or similar electronic systems.
Added 5 mins ago
Senior Full Stack AI Engineer (US Citizen)
Remote, United States
Serve as a senior, hands-on full-stack AI engineer, leading the design, development, and delivery of large-scale mission-critical AI systems.
Added 7 mins ago
Senior Software Development Engineer, EC2 Trainium AI Infra
Amazon.com Services LLC
Seattle, WA
The Software Development Engineer will lead the team in technical strategy, design, build, and operation of infrastructure services including provisioning and availability of AWS…
Added 7 mins ago
Software Development Engineer
Amazon.com Services LLC
Seattle, WA
- 1+ years of software development engineer or related occupational experience
Added 7 mins ago
Senior Software Dev Engineer, Amazon Leo Customer Terminal Software
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
…customers to the Leo network. We provide software for both applications and the underlying Linux system. We work hand in hand with hardware, product and operations teams to deliver a great…
Added 7 mins ago
Software Development Manager
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
…We provide software for the Leo Customer Terminal platform, applications and underlying Linux system. We work hand in hand with hardware engineering, product, and operations teams to…
Added 7 mins ago
Software Development Engineer II, AWS IAM AuthRuntimeClient
Amazon Development Center U.S., Inc.
Arlington, VA
The AuthRuntimeClient (ARC) team at Amazon Web Services (AWS) is looking for a Software Development Engineer to build, deliver, and maintain complex products that delight our customers and…
Added 7 mins ago
Sr. Software Dev Engineer, Amazon Leo Customer Terminal Software
Amazon Kuiper Manufacturing Enterprises LLC
Austin, TX · Redmond, WA
…customers to the Leo network. We provide software for both applications and the underlying Linux system. We work hand in hand with hardware, product and operations teams to deliver a great…
Added 7 mins ago
Sr. Software Dev Engineer, Amazon Leo Customer Terminal Software
Amazon Kuiper Manufacturing Enterprises LLC
Austin, TX · Redmond, WA
…customers to the Leo network. We provide software for both applications and the underlying Linux system. We work hand in hand with hardware, product and operations teams to deliver a great…
Added 7 mins ago
Software Dev Engineer, Amazon Leo Customer Terminal Software
Amazon Kuiper Manufacturing Enterprises LLC
Austin, TX
…customers to the Leo network. We provide software for both applications and the underlying Linux system. We work hand in hand with hardware, product and operations teams to deliver a great…
Added 7 mins ago
Sr. Software Dev Engineer, Amazon Leo Customer Terminal Software
Amazon Kuiper Manufacturing Enterprises LLC
Austin, TX · Redmond, WA
…customers to the Leo network. We provide software for both applications and the underlying Linux system. We work hand in hand with hardware, product and operations teams to deliver a great…
Added 7 mins ago
Software Dev Engineer, Amazon Leo Customer Terminal Software
Amazon Kuiper Manufacturing Enterprises LLC
Austin, TX · Redmond, WA
…customers to the Leo network. We provide software for both applications and the underlying Linux system. We work hand in hand with hardware, product and operations teams to deliver a great…
Added 7 mins ago
Software Dev Engineer, Amazon Leo Customer Terminal Software
Amazon Kuiper Manufacturing Enterprises LLC
Austin, TX · Redmond, WA
…customers to the Leo network. We provide software for both applications and the underlying Linux system. We work hand in hand with hardware, product and operations teams to deliver a great…
Added 7 mins ago
Sr. Software Dev Engineer, Amazon Leo Customer Terminal Software
Amazon Kuiper Manufacturing Enterprises LLC
Austin, TX · Redmond, WA
…customers to the Leo network. We provide software for both applications and the underlying Linux system. We work hand in hand with hardware, product and operations teams to deliver a great…
Added 7 mins ago
Sr. Software Dev Engineer, Amazon Leo Customer Terminal Software
Amazon Kuiper Manufacturing Enterprises LLC
Austin, TX · Redmond, WA
…customers to the Leo network. We provide software for both applications and the underlying Linux system. We work hand in hand with hardware, product and operations teams to deliver a great…
Added 7 mins ago
Software Dev Engineer, Amazon Leo Customer Terminal Software
Amazon Kuiper Manufacturing Enterprises LLC
Austin, TX · Redmond, WA
…customers to the Leo network. We provide software for both applications and the underlying Linux system. We work hand in hand with hardware, product and operations teams to deliver a great…
Added 7 mins ago
Software Dev Engineer, Amazon Leo Customer Terminal Software
Amazon Kuiper Manufacturing Enterprises LLC
Austin, TX · Redmond, WA
…customers to the Leo network. We provide software for both applications and the underlying Linux system. We work hand in hand with hardware, product and operations teams to deliver a great…
Added 7 mins ago
Security Analyst III
INSPYR Solutions
Spring, TX
Hands-on malware analysis experience, including the ability to analyze and reverse engineer malicious files/code to determine behavior and indicators of compromise.

Cisco

Technical Systems Engineer (Hybrid)

San Jose, CA, United States

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Job details

Experience: Bachelor’s degree in Engineering with 6–7 years of relevant professional experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

The application window is expected to close on: 11/08/2026 This is a hybrid role that requires you to be in the office three days per week at either Cisco’s San Jose, CA or RTP, NC location, depending on your location.

Meet the Team The Commerce Quote to Order team enables Cisco’s go-to-market strategy with an exceptional commercial platform, focusing on hardware, software subscription, and services through data-driven solutions. At Cisco Commerce, our software engineers develop the next-generation CPQ (Configure Price and Quote) Software solutions that manage $60+ billions of Cisco revenue. We handle substantial data with multiple flows, requiring versatile and enthusiastic engineers to solve the latest challenges and push technology forward. Our teams continuously iterate, solve problems, and collaborate to empower our customers and partners.

Your Impact As a Technical Systems Engineer with Commerce Product Management & Engineering (part of Cisco IT), You will be at the forefront of sustaining, monitoring, and troubleshooting critical enterprise AI capabilities - including generative AI assistants, conversational agents, and foundational LLM platform infrastructure.

You will be a bridge between the core AI , platform engineering teams, and end-users by diagnosing complex operational issues across Retrieval-Augmented Generation (RAG) pipelines, vector search indexing, model inference endpoints, prompt orchestration layers, and custom Python integrations.

You will collaborate on multi-functional projects to identify areas for improvement. You will analyze internal processes, data, and problems, and identify benefits from new capabilities using emerging digital and cloud technologies.

Responsibilities:

Act as the main point of contact for production support, managing and resolving tickets across various business units
Serve as the primary technical escalation point for production issues impacting AI Assistants, conversational interfaces, and foundational AI capabilities.
Triage, debug, and resolve incidents related to model latency, context overflow, prompt drift, and upstream API failures.
Monitor agent workflows, multi-tool function calling, and orchestration layers to maintain high availability and adherence to strict operational SLAs.
Debug and maintain Python-based AI frameworks, microservices, MCPs, and REST API endpoints.
Develop custom automation scripts, health-check utilities, and synthetic monitoring tests in Python to proactively identify failure modes.
Monitor AI telemetry, token consumption, error rates, and latency metrics using observability platforms (e.g., Langfuse, LangSmith, Datadog, Splunk).
Ensure timely and effective resolution of issues while maintaining a high level of customer satisfaction
Document processes, resolutions, and recurring issues for knowledge management and training purposes.

Minimum Qualifications

Bachelor’s degree in Engineering with 6–7 years of relevant professional experience.
3+ years of experience using or supporting one or more of the following technologies: Java, SQL, PL/SQL, Oracle, MongoDB, Snowflake, AngularJS, Python, APIs (HTTP/RESTful web services), Elastic, or Kibana.
3+ years in Technical Support, SRE, Software Engineering, with at least 1–2 years dedicated to supporting AI/ML or LLM-driven applications.

Preferred Qualifications

Excellent English communication skills to collaborate effectively with global teams.
Strong Analytical and troubleshooting Skills.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $130,600.00 to $166,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$130,600.00 - $191,200.00

Non-Metro New York state & Washington state:

$116,600.00 - $170,100.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Troubleshooting
Python
Cloud technologies
Microservices
Datadog
Splunk
Customer service
Oracle Java
SQL
Oracle PL/SQL
Oracle
MongoDB
Snowflake
Communication skills
Create solutions to problems
Work as a team
Sales

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