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Added just now
Senior Software Engineer (Institutional, Financing)
Coinbase
Pierre, SD
As a Senior Software Engineer on the Financing Engineering team within the Institutional group, you'll design, build, and scale the systems that safely manage billions of dollars in loans…
Added just now
Network Operations Engineer
Meta
Pierre, SD
Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role, you will utilize your knowledge in hyperscale data center…
Added just now
Mechanical Engineer, Data Center Operations Engineering
Meta
Pierre, SD
Meta is seeking a Mechanical Engineer to join our Data Center Operations Engineering team. Our data centers are the foundation upon which our rapidly growing infrastructure efficiently…
Added 27 mins ago
Technical Systems Engineer (Hybrid)
Cisco
San Jose, CA
As a Technical Systems Engineer with Commerce Product Management & Engineering (part of Cisco IT), You will be at the forefront of sustaining, monitoring, and troubleshooting critical…
Added 44 mins ago
Cloud Solution Engineer (Genomics & AI)
Oracle
Jefferson City, MO
The opportunity Oracle is seeking a senior pre-sales engineer with expertise in genomics, software engineering, and applied AI/ML. You will help molecular diagnostics companies, genomics…
Added 1 hour ago
Information Assurance Security Engineer - Top Secret
General Dynamics Information Technology
Arnold, MO
General Dynamics Information Systems (GDIT) is seeking a Security Engineer to provide expert technical services on all aspects of Information Security.
Added 1 hour ago
Staff Customer Engineer, Platform and Devices Enterprise Solutions
Google
San Jose, CA · Mountain View, CA · San Francisco, CA
As the Customer Engineer for Americas-West, you will support enterprise pre-sales opportunities and fuel business growth for Platform and Devices Enterprise Solutions. Your technical role…
Added 1 hour ago
A
Senior Cloud & Application Security Engineer
AXON-Networks
Irvine, CA
- $150,000 to $220,000 USD / year
This position is not intended to replace Engineering ownership of secure software and infrastructure. Instead, the Security Engineer provides security expertise, technical assurance,…
Added 1 hour ago
M
Software Engineer II & Senior Software Engineer - CoreAI Speech Team
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $202,200 USD / year
…You'll have the opportunity to help shape the architecture and technical direction of a new platform while growing your technical scope across data, cloud, speech, and AI…
Added 1 hour ago
M
Site Reliability Engineer II
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $219,200 USD / year
The Enterprise IAM Active Directory (AD) team engineers and operates secure, reliable, and resilient identity infrastructure supporting critical authentication services across Microsoft. We…
Added 2 hours ago
Sr. Software Integration Engineer
Ultima Genomics
Remote, United States
As a Senior Software Integration Engineer, you will design and build agents and automated solutions for software integration, testing, release and deployment processes, and will create an…
Added 2 hours ago
J
Full-Stack Platform Engineer
Jobgether
Remote, United States
- $190,000 to $215,000 USD / year
We are seeking an experienced Full-Stack Platform Engineer to provide technical leadership and hands-on engineering for a secure enterprise data analytics platform supporting federal…
Added 2 hours ago
J
Electrical/Controls Engineer II Energy
Jobgether
Remote, United States
- $79,600 to $132,700 USD / year
The Electrical/Controls Engineer II will contribute to the design, development, and implementation of electrical power and control systems for complex energy and industrial projects. Based…
Added 2 hours ago
M
Senior Software Engineer-Distributed System
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
We are hiring a Software Engineer to join the Azure Cosmos DB Gateway team, where you will work on the critical front-end data plane that powers one of the largest globally distributed…
Added 2 hours ago
M
Principal Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
As a Principal Software Engineer in the Microsoft Dataverse team, you will define and drive the technical strategy for intelligent, globally distributed services that power Dataverse. You…
Added 2 hours ago
M
Senior Software Engineer - AI Experiences, Monetization
Microsoft
NY · WA · Redmond, WA · New York · Redmond
- $119,800 to $261,000 USD / year
The team is looking for a Senior Software Engineer to drive technical solutions that advance artificial intelligence capabilities and engineering practices across the software development…
Added 2 hours ago
M
Senior Security Software Engineer
Microsoft
United States
- $119,800 to $261,000 USD / year
…threats and strengthen the security of products, services, and AI systems. AI is increasingly important to that mission as capabilities and threat models evolve. Within MRT, the Microsoft…
Added 2 hours ago
M
Principal Software Engineer(s) + Senior Software Engineer(s)
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $234,700 USD / year
As a Senior Software Engineer, you will own significant services or components from design through production, make sound engineering trade-offs, and collaborate across teams to improve…
Added 2 hours ago
M
Software Engineer II
Microsoft
BC, CA
- $85,800 to $169,300 CAD / year
As a Software Engineer II on our team, you will design, develop, test, and maintain components of highly scalable and reliable cloud infrastructure. You will solve technical challenges…
Added 2 hours ago
Cybersecurity Engineer
SemiAnalysis
New York City, NY · San Francisco, CA · Chicago, IL
…fabrication processes to cutting-edge AI Models, software, and infrastructure. We are recognized as the leading authority on the semiconductor supply chain, with the highest concentration…
Added 3 hours ago
Hypersonic Wind Tunnel Lead Engineer
Jobgether
Remote, United States
We are seeking an experienced Hypersonic Wind Tunnel Lead Engineer to provide technical leadership and oversight for the development, integration, and operation of advanced aerospace test…
Added 3 hours ago
Project Engineer
Worley
BC, CA
…Document Control, Construction, customers and vendors, the Project Engineer helps ensure technical scope is clearly defined and delivered in accordance with project requirements, quality…
Added 3 hours ago
TT
Senior Data & Machine Learning Engineer
True Talent Solutions Partners
New York City, NY
- $200,000 to $300,000 USD / year
…models through real-time serving, and help shape the system's technical priorities as it…
Added 3 hours ago
O
Software Development Engineer I, Tools
Optimum
Bethpage, NY
- $83,538 to $137,241 USD / year
This is an excellent opportunity for an early-career engineer interested in applying software development, automation, AI-assisted development, systems integration, and problem-solving to…
Added 3 hours ago
Senior Principal Engineer- Autonomous Driving (ADAS) Data Loop & Flywheel
Bosch Group
Sunnyvale, CA
As the Senior Principal Engineer – ADAS & AV Data Loop & AI Flywheel, you will spearhead the architectural strategy, design, and execution of the end-to-end continuous data engine powering…

Cisco

Technical Systems Engineer (Hybrid)

San Jose, CA, United States

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Job details

Experience: Bachelor’s degree in Engineering with 6–7 years of relevant professional experience.
Posting language: English
Posted: Nov 6, 2026

Original job description

The application window is expected to close on: 11/08/2026 This is a hybrid role that requires you to be in the office three days per week at either Cisco’s San Jose, CA or RTP, NC location, depending on your location.

Meet the Team The Commerce Quote to Order team enables Cisco’s go-to-market strategy with an exceptional commercial platform, focusing on hardware, software subscription, and services through data-driven solutions. At Cisco Commerce, our software engineers develop the next-generation CPQ (Configure Price and Quote) Software solutions that manage $60+ billions of Cisco revenue. We handle substantial data with multiple flows, requiring versatile and enthusiastic engineers to solve the latest challenges and push technology forward. Our teams continuously iterate, solve problems, and collaborate to empower our customers and partners.

Your Impact As a Technical Systems Engineer with Commerce Product Management & Engineering (part of Cisco IT), You will be at the forefront of sustaining, monitoring, and troubleshooting critical enterprise AI capabilities - including generative AI assistants, conversational agents, and foundational LLM platform infrastructure.

You will be a bridge between the core AI , platform engineering teams, and end-users by diagnosing complex operational issues across Retrieval-Augmented Generation (RAG) pipelines, vector search indexing, model inference endpoints, prompt orchestration layers, and custom Python integrations.

You will collaborate on multi-functional projects to identify areas for improvement. You will analyze internal processes, data, and problems, and identify benefits from new capabilities using emerging digital and cloud technologies.

Responsibilities:

Act as the main point of contact for production support, managing and resolving tickets across various business units
Serve as the primary technical escalation point for production issues impacting AI Assistants, conversational interfaces, and foundational AI capabilities.
Triage, debug, and resolve incidents related to model latency, context overflow, prompt drift, and upstream API failures.
Monitor agent workflows, multi-tool function calling, and orchestration layers to maintain high availability and adherence to strict operational SLAs.
Debug and maintain Python-based AI frameworks, microservices, MCPs, and REST API endpoints.
Develop custom automation scripts, health-check utilities, and synthetic monitoring tests in Python to proactively identify failure modes.
Monitor AI telemetry, token consumption, error rates, and latency metrics using observability platforms (e.g., Langfuse, LangSmith, Datadog, Splunk).
Ensure timely and effective resolution of issues while maintaining a high level of customer satisfaction
Document processes, resolutions, and recurring issues for knowledge management and training purposes.

Minimum Qualifications

Bachelor’s degree in Engineering with 6–7 years of relevant professional experience.
3+ years of experience using or supporting one or more of the following technologies: Java, SQL, PL/SQL, Oracle, MongoDB, Snowflake, AngularJS, Python, APIs (HTTP/RESTful web services), Elastic, or Kibana.
3+ years in Technical Support, SRE, Software Engineering, with at least 1–2 years dedicated to supporting AI/ML or LLM-driven applications.

Preferred Qualifications

Excellent English communication skills to collaborate effectively with global teams.
Strong Analytical and troubleshooting Skills.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $130,600.00 to $166,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$130,600.00 - $191,200.00

Non-Metro New York state & Washington state:

$116,600.00 - $170,100.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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More about this job

Skills

Troubleshooting
Python
Cloud technologies
Microservices
Datadog
Splunk
Customer service
Oracle Java
SQL
Oracle PL/SQL
Oracle
MongoDB
Snowflake
Communication skills
Create solutions to problems
Work as a team
Sales

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