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AI
Technical Program Manager, Defense OS
Applied Intuition
Sunnyvale, CA
- $180,000 to $225,000 USD / year
We are looking for a Technical Program Manager to lead programs that bring our software-defined vehicle platform from automotive into naval warships. You will own the plan for adapting a…
Added 1 min ago
Logistics Manager, Ford Energy
Ford Global
Glendale, KY
Bachelor's degree in Supply Chain, Business, Engineering, or a related field, or equivalent practical experience.
Added 1 min ago
AE
Marketing and Trade Show Manager
Avw Equipment Company, Inc.
Maywood, IL
- $80,000 to $90,000 USD / year
The Marketing & Trade Show Manager is responsible for supporting and executing AVW's marketing initiatives, with a primary focus on tradeshow management, event coordination, and marketing…
Added 1 min ago
SI
Critical Facilities Technician
Salute Inc.
Ellendale, ND · Fargo, ND · Aberdeen, SD
- $43.78 to $47.38 USD / hour
Carries out tasks under the direction of the Network/Engineering Infrastructure Manager and IT Manager necessary to support internal networks, IT infrastructure, computers, electronics, and…
Added 1 min ago
Clinical Specialist I, CPT - Kansas City, MO
St Jude Medical S C Inc
MO
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Added 1 min ago
Territory Manager, Structural Heart - Cardiac Surgery (New York City)
Abbott Laboratories Inc(ALI)
NY
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Added 1 min ago
Clinical Associate
St Jude Medical S C Inc
GA
Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and…
Added 1 min ago
Production Supervisor - Casa Grande, AZ
Abbott Laboratories
AZ
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Added 1 min ago
Chief Engineer
Opal Hotels Group
Mount Arlington, NJ
As a Chief Engineer, you’ll ensure all aspects of the hotel’s engineering are kept to the very best standards and in line with all relevant health and safety regulations and procedures.…
Added 2 mins ago
KA
Construction Manager
KFC Airport
Honolulu, HI
- $102,495 to $128,544 USD / year
Bowers + Kubota Consulting is a full-service architectural, landscape architecture, engineering, planning, construction management, and project/program management firm that has been…
Added 2 mins ago
Field Engineer
The Swift Group
United States
to join a dynamic communications and field engineering program in Herndon, VA. We are open to candidates with experience in one of these two tracks: operations/crisis communications (OPS)…
Added 3 mins ago
Technical Product Manager
DAT
Seattle, WA
We're looking for a Senior Product Manager to join the Auth Team, the group that owns the identity, authentication, and authorization platform underneath every product at DAT. You'll…
Added 3 mins ago
Production Manager
Amcor
RPSNA Winchester, VA
· Directs all production activities through the Production Supervisors, as a member of the Plant Manager’s staff, coordinates interdepartmental activities with other department heads.
Added 3 mins ago
Manufacturing Supervisor (12 Hour Nights)
Amcor
AF Oshkosh Converter Films, WI
Acts as a safety leader and puts safety first in all responsibilities. Works in conjunction with the EHS Manager to establish and maintain all policies and programs to assure a safe working…
Added 3 mins ago
R&D Manager - Core Materials
Amcor
AF Neenah Innovation Center, WI
…(paper, film & foil) and liquids (coatings, adhesives). The R&D Manager is assigned global responsibility for one of these three categories and leads a team which will partner with…
Added 5 mins ago
Medical Assistant II - Peds Cambridge
University of Maryland Medical System
Cambridge, MD
Ensures equipment used in clinical area has a current clinical engineering sticker and is ready for use.
Added 5 mins ago
Senior Commercial Manager
Turner & Townsend
Houston, TX
The role requires an experienced senior commercial manager capable of operating within a complex, multi-contractor environment while protecting the client's commercial interests and…
Added 5 mins ago
Commercial Manager
Turner & Townsend
Houston, TX
The role requires an experienced senior commercial manager capable of operating within a complex, multi-contractor environment while protecting the client's commercial interests and…
Added 5 mins ago
Senior Network Voice Engineer - TS/SCI Clearance
CDW Government, LLC
Remote, United States
…ideal for a candidate with a strong foundation in core network engineering who also has hands-on experience supporting voice systems, VoIP platforms, unified communications services, and…
Added 5 mins ago
NEPS Training Instructor
Bowhead
West Bethesda, MD
Desired Navy certifications: Defense Acquisition Workforce Improvement Act (DAWIA) certified at least Level II for Program Management or Business Financial Management (FM), FM…
Added 5 mins ago
EE
Mission Critical - Team Leader / Project Manager
Engineering Economics, Inc.
Jeffersonville, OH
- $119,553 to $170,363 USD / year
The Mission Critical – Team Leader / Project Manager is responsible for leading the successful execution of commissioning and quality assurance projects for mission-critical facilities…
Added 6 mins ago
Plant Controller - River Falls, WI
Rise Baking Company, LLC
River Falls, WI
Provide financial leadership to the plant, serving as a key member of the plant leadership team and the Plant Manager's primary finance partner and co-pilot. Develop a deep understanding of…
Added 6 mins ago
Plant Controller - Bonner Springs, KS or Dallas, TX
Rise Baking Company, LLC
Bonner Springs, KS · Dallas, TX
Provide financial leadership to the plant, serving as a key member of the plant leadership team and the Plant Manager's primary finance partner and co-pilot. Develop a deep understanding of…
Added 6 mins ago
Plant Controller - Ogden, UT
Rise Baking Company, LLC
Pleasant View, UT
Provide financial leadership to the plant, serving as a key member of the plant leadership team and the Plant Manager's primary finance partner and co-pilot. Develop a deep understanding of…
Added 6 mins ago
DC
Facilities Engineer I
Denver Center For Perfo
Denver, CO
- $24.35 to $30.45 USD / hour
…four years’ experience. The Engineer I reports directly to the Engineering Manager and is expected to be actively involved in the day-to-day repair and maintenance, fabrication,…

Cisco

Technical Product Manager - AI Native Professional Services

San Jose, CA, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

The application window is expected to close on: 11/29/2026MEET THE TEAM Our team drives Cisco CX's transformation to AI-native delivery, focusing on Professional Services modernization. We operate as a collaborative group of experts in networking, infrastructure, and AI-driven automation, working together to accelerate customer outcomes. With a dynamic and innovative culture, the team blends technical depth with strategic vision to deliver innovative solutions. The team's work is integral to Cisco's broader mission of enabling smarter, faster, and more autonomous service delivery at scale. We are a close-knit, motivated team passionate about pioneering AI in enterprise IT operations.

YOUR IMPACT

Lead the Professional Services half of Cisco CX's AI-native delivery shift by owning key artifacts like the Single case-based orchestrator for lifecycle of services offered by Cx Delivery including Plan Design , Implement and Operate end to end workflow. Drive the design and execution of autonomous Domain Blocks, ensuring smooth handoffs at critical hard gates to optimize delivery speed and quality. Develop and implement autonomy tiers, confidence scoring, and compliance automation to improve service delivery outcomes. Collaborate cross-functionally to track and enhance PS delivery autonomy rates and reduce cutover incidents. Your role directly influences the modernization of Cisco's service delivery, enabling faster, smarter customer success.

MINIMUM QUALIFICATIONS

Experience in networking or infrastructure services such as Campus, Wireless, or SD-Access.
Familiarity with customer-facing intake/insight platforms like Cisco IQ and automation platforms such as AgenticOps and AI Canvas.
Knowledge of event-driven or state-machine-based workflow design (e.g., CMMN, BPMN) and governance frameworks for automated decision-making.
Background in enterprise IT operations or security operations (ITOps/SecOps) and related workflows.
Prior experience in AI/ML product strategy, AI product management, or applied AI engineering roles.

PREFERRED QUALIFICATIONS

Exposure to AI Native product offerings and compliance-driven delivery frameworks.
Solid understanding of confidence/autonomy scoring and RACI-based governance models.
Experience with AI-driven automation in Professional Services or customer success environments.
Ability to classify and sequence AI initiative portfolios with resource reallocation strategies.
Excellent collaboration skills within cross-functional and autonomous teams.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $154,900.00 to $225,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$154,900.00 - $259,100.00

Non-Metro New York state & Washington state:

$136,500.00 - $228,300.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

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