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Added 1 min ago
Senior Enterprise Engineer - Salesforce Platform (EAA - STP)
Coinbase
Charleston, WV
…institutional sales, account management, and billing workflows. As a Senior Enterprise Engineer on this team, you'll design and deliver scalable, secure CRM and billing solutions while…
Added 1 min ago
Senior Software Engineer, Stablecoins
Coinbase
Charleston, WV
As a Senior Software Engineer on the Stablecoin team within the Developer group, you'll help build and scale Coinbase Custom Stablecoins (CCS), the platform that lets partners launch their…
Added 1 min ago
Software Engineer, CDP - Stablecoin
Coinbase
Charleston, WV
…growth, and ecosystem expansion at Coinbase. As a Software Engineer, you'll help deliver a suite of international stablecoins by evaluating and integrating external partner APIs, building…
Added 1 min ago
AT
Senior II Site Reliability Engineer
Akamai Technologies, Inc.
Charleston, WV
- $146,400 to $263,600 USD / year
As a Senior Site Reliability Engineer, you will be responsible for:
Added 1 min ago
AT
Senior II Site Reliability Engineer
Akamai Technologies, Inc.
Charleston, WV
- $146,400 to $263,600 USD / year
As a Senior II Site Reliability Engineer, you will be responsible for:
Added 2 mins ago
Senior Data Engineer
Highmark Health
Charleston, WV
This role is an integral senior member of a technical team, responsible for supporting the design, development, and maintenance of the organization's data infrastructure, ensuring the…
Added 2 mins ago
Cybersecurity Engineer (Cloud)
Amentum
Charleston, WV
Added 2 mins ago
Solutions Architect - Nutanix Database Service
Nutanix
Charleston, WV
Experience: 5+ years of experience in a customer-facing pre-sales technical role (Solutions Architect, Systems Engineer, or Database Specialist Architect) within an enterprise software,…
Added 2 mins ago
Senior Cybersecurity Architect (Cloud)
Amentum
Charleston, WV
Engineer and administer cloud security posture management and workload protection capabilities, including environment onboarding, policy configuration, security recommendations, coverage,…
Added 2 mins ago
13569 - DevOps Engineer Sr
Resolve Tech Solutions, LLC
United States
As a Senior DevOps Engineer, you are joining a multidisciplinary team of product managers, designers and engineers who create digital products that hundreds of thousands of people…
Added 3 mins ago
NN
Nuclear Engineer
National Nuclear Security Administration
Washington, DC
- $203,124 to $209,600 USD / year
As a Nuclear Engineer (Director, US/UK Technology Exchange), you will:
Added 7 mins ago
UG
Senior AI/ML Engineer
UnitedHealth Group
Eden Prairie, MN
- $120,100 to $214,500 USD / year
Are you passionate about applying AI to solve complex business challenges at enterprise scale? We are seeking a Senior AI/ML Engineer to design, build, and operationalize AI capabilities…
Added 7 mins ago
NS
ENGINEER
Naval Sea Systems Command
Naval Surface Warfare Center, MD
- $143,913 to $197,200 USD / year
…experience must demonstrate the following: as a professional engineer, leading the planning and execution of complex technical projects; researching and developing foreign maritime platform…
Added 8 mins ago
Account Director - SLED - US (North East Territory)
Nintex
Bellevue, WA
Work closely with Solutions Engineer during the sales process to provide technical insight and tailored solutions for strategic customers.
Added 9 mins ago
Industrial Engineer Sr - E3
Lockheed Martin
Owego, NY · Owego
As a Senior Industrial Engineer, you will play a crucial role in optimizing our manufacturing processes. A Senior Industrial Engineer:
Added 9 mins ago
Quality Engineer Stf
Lockheed Martin
Grand Prairie, TX · Grand Prairie
Lockheed Martin is seeking an experienced Staff Quality Engineer (QE) based in Grand Prairie, TX, supporting Missiles and Fire Control (MFC) production sites.
Added 9 mins ago
Quality Engineer Sr - E3
Lockheed Martin
Orlando, FL · Orlando
We are seeking a highly skilled Senior Quality Engineer to be a part of our Advanced Programs Special Programs team. As a Quality team member, you will be a critical part of helping to…
Added 10 mins ago
Senior Enterprise Engineer - Salesforce Platform (EAA - STP)
Coinbase
Indianapolis, IN
…institutional sales, account management, and billing workflows. As a Senior Enterprise Engineer on this team, you'll design and deliver scalable, secure CRM and billing solutions while…
Added 10 mins ago
Senior Software Engineer, Stablecoins
Coinbase
Indianapolis, IN
As a Senior Software Engineer on the Stablecoin team within the Developer group, you'll help build and scale Coinbase Custom Stablecoins (CCS), the platform that lets partners launch their…
Added 10 mins ago
Software Engineer, CDP - Stablecoin
Coinbase
Indianapolis, IN
…growth, and ecosystem expansion at Coinbase. As a Software Engineer, you'll help deliver a suite of international stablecoins by evaluating and integrating external partner APIs, building…
Added 10 mins ago
AT
Senior II Site Reliability Engineer
Akamai Technologies, Inc.
Indianapolis, IN
- $146,400 to $263,600 USD / year
As a Senior Site Reliability Engineer, you will be responsible for:
Added 10 mins ago
AT
Senior II Site Reliability Engineer
Akamai Technologies, Inc.
Indianapolis, IN
- $146,400 to $263,600 USD / year
As a Senior II Site Reliability Engineer, you will be responsible for:
Added 10 mins ago
Senior Data Engineer
Highmark Health
Indianapolis, IN
This role is an integral senior member of a technical team, responsible for supporting the design, development, and maintenance of the organization's data infrastructure, ensuring the…
Added 10 mins ago
Solutions Architect - Nutanix Database Service
Nutanix
Indianapolis, IN
Experience: 5+ years of experience in a customer-facing pre-sales technical role (Solutions Architect, Systems Engineer, or Database Specialist Architect) within an enterprise software,…
Added 10 mins ago
Cybersecurity Engineer (Cloud)
Amentum
Indianapolis, IN

Closed listing

Cisco

Technical Leader - AIOps & Agentic Platform

San Jose, CA, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 8+ years of experience building, testing, and deploying backend software, operational tooling, or platform services within large-scale distributed environments.
Posting language: English
Posted: Oct 29, 2026

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Original job description

Archived listing. The details below describe a past opening.

The application window is expected to close on: 12/28/2026Meet the team

You will join the Cisco Mobility Services organization, part of the Mass-Scale Infrastructure Group (MIG) within Cisco. Cisco IoT Control Center is the #1 best-in-class cellular connectivity management platform, supporting over 300 million connected devices globally across critically important enterprise and telecom networks. Our global organization is responsible for end-to-end engineering and production operations of the platform. In this role, you will be a key senior engineer and technical leader building our next-generation AIOps and Agentic Operations Platform. You will design and implement AI-powered operational tools and multi-agent systems, actively participate in architectural and system design discussions, and partner closely with architects, SREs, and engineering leads to help our global teams operate sophisticated distributed systems with high reliability, intelligence, and speed.

Your impact

Build & scale agentic operations: Design, build, and deliver production-grade AI agents, multi-agent workflows, and platform capabilities that automate and optimize complex SRE and infrastructure operations.
Participate in architectural design: Actively contribute to architectural reviews, design specifications, and technical trade-off discussions for agentic platform interfaces, tool integration frameworks (e.g., Model Context Protocol / MCP), and observability pipelines.
Autonomous' incident & anomaly remediation: Develop intelligent operational workflows applying AI/ML, statistical analysis, and causal inference to real-time anomaly detection, automated root-cause analysis (RCA), and proactive incident mitigation.
Telemetry & tool integration: Design and implement integrations with existing telemetry frameworks, distributed monitoring systems, APIs, and cloud/on-prem environments to power real-time AI context gathering.
Production reliability & guardrails: Implement robust automated testing, evaluation harnesses, human-in-the-loop (HITL) approval gates, and deployment pipelines to ensure deterministic, safe, and secure agent behaviors in production.
Cross-team technical leadership: Collaborate closely with Principal Engineers, software engineers, data scientists, and operations teams to integrate AI capabilities smoothly into core platform workflows and mentor team members on AI engineering standard processes.
Measurable operational outcomes: Measure and report on operational benchmark gains, MTTR reduction, and automation efficiency to continuously refine agent performance and tool capabilities.

Minimum qualifications

Bachelor's degree in Computer Science, Computer Engineering, or a related technical field with 10+ years of relevant software engineering experience, or Master's degree with 8+ years, or PhD with 5+ years.
8+ years of experience building, testing, and deploying backend software, operational tooling, or platform services within large-scale distributed environments.
Proven track record of authoring at least 3+ major design proposals/RFCs and leading system design reviews for complex technical implementations.
5+ years of deep proficiency in Python, Go, Java, or Rust, with proven expertise in concurrency, data structures, and API development.
2+ years of practical experience developing with LLMs, including documented success in prompt engineering, tool/function calling, or transitioning AI agents from prototype to production.

Preferred qualifications

Experience with modern agent orchestration, semantic search, retrieval-augmented generation (RAG), and standard tool integration interfaces (e.g., MCP, function schemas).
Experience working with distributed telemetry and data pipelines (e.g., OpenTelemetry, Prometheus, Kafka/Pulsar, Elasticsearch, Vector Databases).
Practical exposure to SRE practices, CI/CD automation, Kubernetes/container environments, and runbook orchestration.
Experience building evaluation benchmarks, structured output validation, or security guardrails for production AI systems.

Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $216,300.00 to $280,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$216,300.00 - $322,900.00

Non-Metro New York state & Washington state:

$197,500.00 - $287,300.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

About employer

More about this job

Skills

Architectural design
ML
Statistics
Root cause analysis
Test automation
Leadership
Computer science
Computer engineering
Python
Go
Oracle Java
Rust
API development
Prometheus
Apache Kafka
Pulsar
Elasticsearch
CI/CD
Kubernetes
Create solutions to problems
Work as a team
Sales

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